We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Willard InterContinental Washington

Certificate of Excellence
Hotel website
Hotel deals
1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Special Offer
Save 10-30% this Summer
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Willard InterContinental Washington
Professional photos View all
Browse nearby
Willard InterContinental Washington
Add Photo Write a Review

1,666 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,131
    382
    100
    35
    18
See reviews for
441
529
65
364
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1666)
  • Mar-May only
    (412)
  • Jun-Aug only
    (540)
  • Sep-Nov only
    (337)
  • Dec-Feb only
    (377)
All months
There are newer reviews for Willard InterContinental Washington
See the most recent reviews
Wilmington, Delaware
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 14, 2013

We visit DC many times a year and since 2008 have stayed at the Willard exclusively. Unfortunately, last night was probably the last time. Although I upgraded my IHG status to Ambassador before the previous trip, when I arrived in August, my reserved room was not ready, they did not have the Ambassador amenities in the room they kindly "upgraded"... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Willard InterContinental Washington, responded to this review

Dear 201Vivian, Thank you for being one of our valued IHG Rewards Club Ambassador Members and writing us feedback. I am sorry we were not able to exceed or at least be at par with your expectations on this visit particularly with your check - in experience and room condition being sub standard. I assure you that this will be... More 

Rocky River, Ohio
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 11, 2013

We had such a wonderful time in Washington, D.C. and being at the historical Willard made the visit complete. Just stepping outside and being right there was truly incredible. To think of all the history that has gone on there gave me the shivers. We will definitely stay there again if we are in Washington.

Was this review helpful? Yes 2
1401HotelManager, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your fantastic review and for recommending the Willard. We are very fortunate to work in such a beautiful hotel which is steeped in history and elegance. We look forward to welcoming you back to the Willard should your travels bring you back to Washington. More 

pennsylvania
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 9, 2013

The Willard has everything -- history, charm, location. It is beautiful inside and while the rooms are not truly elegant in a baroque-sort-of-way, they are large and comfortable and well appointed with the "little" things, like really nice cosmetics, cozy robes, and plenty of thick large towels. But what makes the Willard stand above everything is the level of warm,... More 

Was this review helpful? Yes 1
Darwin, Australia
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 7, 2013

My family stayed at the Willard last year and we thoroughly enjoyed our stay. The history, decor and location made our holiday in Washington DC memorable.The Cafe du Parc served beautiful and tasty food combined with fantastic and attentive staff. If we have the opportunity to visit again we will definitely stay at the Willard.

Was this review helpful? Yes 2
1401HotelManager, General Manager at Willard InterContinental Washington, responded to this review

Thank you for choosing the Willard InterContinental Hotel as your holiday home. The team strives on great service and going that extra mile to make sure that our guests happy and I am pleased to see that we met your expectations. We hope you are able to visit us again soon. More 

NY
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 6, 2013

Awesome location, nice staff. We could walk to the museum. The little cafe in the hotel was also good with not-too-crazy prices. The staff was always helpful. Rooms were decent, but we didn't spend much time in them anyway. Would recommend to anyone looking for a convenient, nice hotel in DC.

Was this review helpful? Yes 2
1401HotelManager, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your complimentary feedback. I am thrilled to read that you enjoyed our prime location and found it to be close to many of the local attractions that the city has to offer. I'm glad that we could provide a comfortable bed that made for a good nights rest after a long day of touring. Please come visit... More 

Tokyo, Japan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 6, 2013

We stayed at the Willard for 2 nights. It was very comfortable and enjoyed the time there. The staff were all very professional and helpful. The rooms (we booked 2 rooms) were spacious with twin queen sized beds where we could really rest after a long day. The bathroom was clean and well equipped with clean linen which was changed... More 

Was this review helpful? Yes 2
1401HotelManager, General Manager at Willard InterContinental Washington, responded to this review

Thank you for recommending the Willard. We are delighted that your expectations were fulfilled by so many areas of the hotel.The staff is our main asset here at the Willard and we are thankful that you enjoyed their service. I am happy that we were able to start your day off just right with a hearty breakfast. We are very... More 

Celebration, Florida
Level Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed September 6, 2013

With a stay for 5 nights, I think I am able to give a good review of this hotel. Nestled in the capital of Washington, DC... The hotel is beautiful. Ornate in every book and cranny, and convenient to so many attractions it is no wonder the hotel is packed to the capacity. I booked early and was able to... More 

Was this review helpful? Yes 1
Sandys Parish, Bermuda
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed September 5, 2013

We had an amazing stay for our 5 days vacation in Washington. I had a hard time choosing a hotel at first, because our main priority was proximity to Smithsonian, but it turned out fantastic as everything was very close! There are fantastic cafes and restaurants within the hotel and right next door to it for a very wide choice... More 

Was this review helpful? Yes 2
1401HotelManager, General Manager at Willard InterContinental Washington, responded to this review

Thank you for taking the time to write such a positive review. We are very fortunate to be placed in such a prime location. I trust that you and your family enjoyed the various Smithsonian museums that the city has to offer. Strong and steady water pressure is music to our in house plumbers ears! We hope that you are... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 4, 2013

We stayed for two night along with our parents as a treat for them as they were visiting from the UK. We booked upgraded rooms with views and we located on the second floor. Our room did not have much of a view, it looked on to a corner wall which was disappointing. The bathroom was also very small and... More 

Was this review helpful? Yes 1
1401HotelManager, General Manager at Willard InterContinental Washington, responded to this review

Thank you for taking the time to write this review. We feel that feedback and constructive criticism are gifts and enable us to improve. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We apologize that we fell below your expectations on this particular stay and... More 

san diego california
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed September 4, 2013

My family of 4 (including our 15 yr old daughter and 9 yr old son) spent 4 nights at this incredible property. We labored over the thought that this might be too 'adult' of a property and that the kids would be better in a more family-oriented spot with free waffles for breakfast. We couldn't have been more wrong! From... More 

Was this review helpful? Yes 3
1401HotelManager, General Manager at Willard InterContinental Washington, responded to this review

We appreciate your kindness with this review and are thrilled to have lived up to your expectations. The city is so well organized and easy to get around and we are privileged with the location. I hope the children were able to enjoy the state seals painted on the lobby ceiling as well. So glad you enjoyed the restaurant which... More 

Hotel Review Summarization

What travelers say

  • White House(61)
  • Room service(14)
  • Great location(12)
  • Very good(7)
  • National Mall(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,006 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (695)
Viewed
Bathroom (46)
Viewed
Room/suite (208)
Viewed
Hotel & grounds (183)
Viewed
View from room (36)
Viewed
Dining (22)
Viewed
Business center/function rooms (2)
Viewed
Other (198)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (175)
Viewed
Amenities (28)
Viewed
Restaurants and Bars (28)
Viewed
The Hotel (36)
Viewed
Two Double Bed Superior Room (Pre-Renovation) (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (136)
Viewed
Hotel & grounds (41)
Viewed
Room/suite (38)
Viewed
Business center/function rooms (7)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
View from room (2)
Viewed
Other (39)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Washington DC hotels
Sofitel Washington DC
#9 of 135 in Washington DC
4.5 of 5 stars 2,454 reviews
National Mall
The Hay-Adams
The Hay-Adams
#2 of 135 in Washington DC
4.5 of 5 stars 804 reviews
Dupont Circle
The Jefferson, Washington DC
The Jefferson, Washington DC
#1 of 135 in Washington DC
5.0 of 5 stars 719 reviews
Show Prices
Show Prices
Show Prices
JW Marriott Washington DC
#76 of 135 in Washington DC
4.0 of 5 stars 1,960 reviews
Downtown / Chinatown
W Washington DC
W Washington DC
#69 of 135 in Washington DC
4.0 of 5 stars 1,499 reviews
Downtown / Chinatown
Hilton Garden Inn Washington, DC Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay