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All 130 Washington DC hotels

Willard InterContinental Washington

4.5 of 5 Hotel   |   1401 Pennsylvania Ave. NW, Washington DC, DC 20004 (Downtown / Chinatown)
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Willard InterContinental Washington
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90%
Ranked #11 of 130 hotels in Washington DC
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
mojoemil Baltimore, Maryland
  • Overview
  • Reviews (1,215)
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1,215 people have reviewed this hotel

Traveler rating
    810
    294
    74
    23
    14
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321
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257
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Baltimore, Maryland
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

This old is grand, elegant, and has a great mix of old decor and fixtures, while being modern, well kept, and clean. The staff was welcoming, polite and always helpful, and we loved our stay here! The restaurants were great, as well as the historic Round Robin bar was really nice! A beautiful, beautiful hotel right in the center of... More

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Palos Verdes Estates, California, United States
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We wanted to have a nice hotel that was close to the sights. Right next to the White House tour entrance, and many many more. Excellent service. Beautiful rooms and lobby. Didn't like our breakfast in the little cafe, so got room service the next mornings. WOW! Loved the little patio outside in front....so charming at night too.

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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I was here in May for a work conference and brought my BF along since he ahd never been to DC. We chose this hotel as it was centrally located to just about every sight and monument in DC while also being pretty close to my conference. The hotel from the outside was gorgeous. Seriously, just stunning with the old... More

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Manchester, New Hampshire
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

Despite living less than 2 hours from DC, I had never gone and experienced all of the touristy sight seeing. To celebrate my graduation, my dad and I spent a long weekend in the Capital, staying at the Willard for 2 nights. The Willard was hands down one of the nicest hotels I've ever stayed at. The decor was beautiful... More

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Issaquah, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel for a family vacation. The first two nights congress was in session so the room rate was more expensive and the lobby was filled with some pompous looking business people or lobbyists. There may have been a convention at the hotel but it was a weird vibe. The last few nights our hotel rate went... More

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Oakland, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This isn't a typical family hotel but our family of 4 had a lovely time. Our room was not ready at check in which was a little annoying because the were only staying one night. They made up for this by giving us drink coupons - very helpful. We used them later through room service. The room was spacious enough... More

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Mansfield, Texas
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

I am so glad we chose the Willard for our first trip to DC. When we arrived our room was not ready so we waited in the lobby. After about 30 minutes a staffer came to get us to tell us they would be upgrading our room because of the wait. Our room was amazing!! So much history here. There... More

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Munich, Germany
1 review
1 of 5 stars Reviewed 5 days ago NEW

With all respect, but the Service at the InterCon The Willard is the worst experience we have ever had at a 5 Star Hotel ever, and we have experienced many! 1) At arrival to the Hotel at 5pm, the highly unfriendly and inexperienced reception staff said: "Your room is not ready yet, will take AT LEAST one more hour!" Excuse,... More

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PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

On behalf of the entire staff, please accept my most sincere apologies. I thank you for taking your time to give us such constructive criticism. Your interactions with our hotel staff was below the service standards we are used to delivering. The room configuration not being to your expectation is also unsettling for us, especially as we are fortunate dozens... More

St. Albans, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We got a bargain first night through Hotels.com but found this good value overall. Very central and close to all key sites for first timers to Washington. Concierges were great on all occasions we sought their advice, thoughtful and appropriate suggestions.

Was this review helpful? Yes 1
Saugus
2 reviews
5 of 5 stars Reviewed 1 week ago

If you have never stayed at a 5 star this is it. I was so excited for the ste 1206 I thought the kids would be ok on the sofa couch. I was wrong. I spoke to Joshua at the front desk and he was so helpful with working with me and getting me to 2 queen beds for the... More

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Hotel Summarization (Beta)

What travelers say

  • White House(111)
  • Room service(28)
  • Great location(23)
  • Cafe du parc(11)
  • Very good(10)
  • National Mall(9)
  • Pennsylvania Avenue(5)
  • Front desk staff(3)
  • Red Door Spa(3)

Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Reservation Options:
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

758 photos of this hotel

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Two Double Bed Superior Room (Pre-Renovation) (83)

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Other (40)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#8 Family Hotel in Washington DC #9 Luxury Hotel in Washington DC #10 Business Hotel in Washington DC #11 Romantic Hotel in Washington DC
Hotel Class
Official Description (provided by the hotel)
Since 1850, the name Willard has epitomised the grand hotel concept in the nation s capital. Today, Willard InterContinental Washington continues the tradition in landmark style. Located just two blocks from the White House and the National Mall, the hotel is convenient to government and business offices, shopping and many must-see sights. ... more   less 
Number of rooms
335

Questions & Answers

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