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Willard InterContinental Washington

4.5 of 5 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
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Certificate of Excellence 2014
Willard InterContinental Washington
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Willard InterContinental Washington
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1,339 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hallandale Beach, Florida
Top Contributor
243 reviews 243 reviews
49 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed yesterday NEW

This historically famous hotel in the heart of Washington,DC is famous for the many famous personages including Abraham Lincoln who have stayed here. I visited in September, 2014 and found my upgraded room to be very spacious, magnificently furnished, with a very comfortable beds, and very fine bathroom amenities. The hotel staff were marvelously helpful in every way and the... More

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Tampa, f
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic location for DC and very convenient to multiple metro lines. Extremley easy to get to and from the airport. Very easy walking distance to Mall for sightseeing and nice options for dining near to the hotel. Lovely interior lobby space. Recommended.

Was this review helpful? Yes 1
ft worth
Top Contributor
226 reviews 226 reviews
45 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the outside this is Washington's most historic and most beautiful hotel. The lobbies are magnificent, and it is from century ago hotel guests --influencing members of Congress --comes the term lobbyist. But the hotel sadly is understaffed and the linens and amenities are not what is expected of far North of $500 a night. If someone else is paying... More

Was this review helpful? Yes 2
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

I am saddened to hear that your stay was below par. I thank you for your comments as we get a chance to improve and work on raising the bar each day. I am glad you enjoyed the architecture of the building and the lobby of the hotel. Please let us know when your travels bring you back this way... More

Kernersville, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here and contributed a review in April 2013. It was wonderful. In April of 2013 I stayed with several girlfriends for my bachelorette party. Everyone loved it. This time around I stayed November 7th, and 8th 2014 with my Husband, just for a weekend getaway, and it was just as great! The front desk staff were friendly. I... More

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PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

Thank you for visiting us once again from the beautiful state of North Carolina. I am delighted to hear that you enjoyed the hotel on 2 very different occasions. Your kind words on the staff are music to our ears. I am pleased o hear that we acknowledged your loyalty and status with IHG rewards. We look forward to having... More

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you aim as high as the Willard it is easy to shower the hotel with superlatives so let us just say that this is a very, very comfortable hotel, one of the best in the world, and one feature, the comfort of the beds, was spectacular; the best we have ever experienced anywhere in the world. So it is... More

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PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your visit and the time you took to write this review. Being categorized as "one of the great hotels of the world" is certainly humbling. Your words are extremely kind and we take your expectations very seriously. Your comments on the food and beverage offerings are well taken and we will work to improve upon. We understand... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

For a first time visitor or repeat veteran traveler I cannot imagine a better total experience in Washington D.C. "The District" than visiting it from The Willard Intercontinental Hotel. A magnificent historical property with classical period architecture of the time of the Lincoln Presidency. At the same time The Willard performs as a fully effective modern, superior ull service hotel... More

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PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your kind posting. Our staff are THE reason for our success. The city is one of the great cities in the world and I are blessed to work in the fine hotel which is tied to so many historic moments of the country and world. We look forward to having you as our guest in the not... More

1 review
5 of 5 stars Reviewed 1 week ago

I have to start by saying that this is one of my favorite Intercontinental hotels, the Willard is a unique and really historical hotel that make you feel part of history as you walk in. Outstanding staff who make my stay one of a kind. I stay for a week and I find it to be in a perfect location,... More

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PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your kind comments on the hotel and your loyalty to InterContinental. Our hotels are each unique in their own way - the Willard is certainly a landmark within the city. I am delighted you were able to enjoy the capital for an entire week and hope you ticked off your list. Kind regards Patrick Patrick Birchall General... More

Texas
Top Contributor
106 reviews 106 reviews
76 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel and very comfy. We had 2 rooms and found both to be roomy, clean, and quiet. One of the rooms was a little dark because the only window was a porthole. Great little coffee shop behind the front desk, with a great in house restaurant. Very convenient to the mall, about a 5 block walk.

Was this review helpful? Yes 1
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

Thank you for your time taken to post your comments. They are very much appreciated and kind. We are privileged with our location which makes the wonders o f the city approachable by foot to our guests. Come back and visit soon. Sincerely Patrick Patrick Birchall General Manager More

Kimberling City, Missouri, United States
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is by far one of the nicest hotels I've stayed in and the staff was exceptional. From the concierge to the housekeeping staff, all were excellent. The room was very nice, very clean and the bed was great! It is within walking distance of several great restaurants and a short walk to the trolley system to get tours of... More

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PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

Thank you for visiting us from the great great state of Missouri, We are delighted that you enjoyed the hotel and the city but most of all the service and the bed! The only things in life that are more important than a great night's sleep are health and love (and probably a few other thing :-) ) It is... More

Stevenage, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 4 nights and were upgraded to the Theodore Roosevelt suite for no apparent reason which was fabulous. We had our own oval office, dining room, 2 bathrooms and lovely entrance area as well as a great bedroom. Hotel staff were friendly and helpful. Breakfast was plentiful. Hotel is perfectly situated for walking to lots of places inc.White... More

Was this review helpful? Yes 1
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review

Sounds like you were the fortunate winner of our daily room lottery. We are thrilled you enjoyed the upgrade as well as the beautiful US capital. A great breakfast is the perfect way to start off a day of walking the magnificent monuments and sites this city has to offer. We look forward to greeting you upon your next visit... More

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Hotel Summarization (Beta)

What travelers say

  • White House(87)
  • Room service(20)
  • Great location(18)
  • Very good(8)
  • National Mall(7)
  • Pennsylvania Avenue(5)
  • Cafe du parc(4)

Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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