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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

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2100 Massachusetts Avenue NW, Washington DC, DC 20008
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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1,196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
See the most recent reviews
Havertown
1 review
5 of 5 stars Reviewed May 23, 2013

The staff and management of The Fairfax at Embassy Row were incredible. They worked hard to make our stay comfortable and relaxing. Wa Vas Khan could not have worked harder to help us and to ensure that a difficult situation was resolved in our favor and made sure we were well taken care. The rooms were lovely, clean, and comfortable.... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

Thank you for your gracious comments regarding your recent stay at The Fairfax at Embassy Row. We are so pleased to hear that you enjoyed your stay and received attentive service from our staff; your kind acknowledgement of their efforts is sincerely appreciated. It would be our pleasure to have you stay with us again and we thank you for... More 

Janesville, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 23, 2013

Attended a convention and stayed at the hotel. The food at the convention was excellent (hard to do for a group). The service was also excellent. Hotel room was well appointed and clean. Could not have asked for a better location. Peter Gill, concierge was very polite, efficient and helpful. He set the bar high for excellence. Would definitely recommend... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

It makes us so happy to learn that your recent stay at The Fairfax at Embassy Row was so enjoyable. We are so pleased that we were able to provide you with not only a luxurious stay, but also stellar services during your convention. It is certainly our goal to ensure our guests are fully satisfied with each experience here... More 

Arlington, VA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2013

The rooms are almost as expensive as at deluxe hotels, but mine is tiny with no reading chair or couch. I read in bed or at the desk. When I checked in, I was told that I was upgraded. That does not seem possible as there can't be a smaller room with a king sized bed. On the positive side,... More 

Was this review helpful? Yes 1
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

It is unfortunate to read that your recent stay at our hotel did not meet your expectations and we would like to extend our apologies for any issues that made your experience less than impeccable. We will be sure to have our Maintenance Engineers investigate the issue you mentioned and we thank you for alerting us to this issue. We... More 

Occoquan, Virginia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 15, 2013 via mobile

Took my wife to spend the night near Dupont Circle at The Fairfax at Embassy Row...not disappointed! We were very warmly and courteously greeted, although we showed up a bit before the room was ready. Reception very expeditiously took care of our bags while we waited in the nearby bar. The Concierge saw to it that we were expertly accommodated... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

How wonderful that your recent stay at The Fairfax at Embassy Row gave you a chance to experience the more than 50 embassies that dot Embassy Row near Dupont Circle. It’s almost like traveling around the world without having to leave Washington, DC! We’re thrilled to read that our attentive staff created a memorable stay for both you and your... More 

New York City
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 12, 2013

was recently here on business, and was very impressed with the friendliness of the staff, and the care and concern they showed to me and my foreign colleagues. Room was warm, spacious and comfortable, breakfast buffet more than adequate and the location right off Dupont Circle was convenient to everything, including metro, and many dining choices. Though there is no... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

The Fairfax at Embassy Row is perfectly situated on Massachusetts Avenue and offers our guests easy access to Dupont Circle and the surrounding Washington, DC area. We’re thrilled that our location and accommodations made your business trip so enjoyable, for both you and your colleagues. We do appreciate you taking the time to let us know about your stay and... More 

Austin, Texas
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 7, 2013

We could not have been better situated for our DC needs. Dupont circle is 1.5 blocks away as is great dining and shopping (books!). We visited my son who is attending AU and this was a great jumping off point along the Red line. The hotel was friendly and welcoming. Lobby is small but that is DC. It is not... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

Thank you for taking the time to let us know about your recent experience at The Fairfax at Embassy Row. We’re very happy to hear that our convenient location enabled you to spend some quality time with your son and also enjoy the plethora of restaurants and eclectic shops in the surrounding area. Please accept our apologies that the amenities... More 

Wilmington, Delaware
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

I stay at this hotel annually for a professional association meeting & always look forward to it. The property is historic & grand, but has been tastefully updated with all the expected modern conveniences. The on-site restaurant, particularly the bar, is very convenient with good qualtiy fare. The service, especially at the Front Desk, is exceptional The hotel's location near... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We always look forward to welcoming back our return guests and we love hearing that each time their stay is remarkable. Thank you for your kind comments for our staff and for The Fairfax at Embassy Row itself. We will be sure to share your compliments. It would be our pleasure to welcome you back again and again and we... More 

hampshire
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 6, 2013 via mobile

Why oh why do hotels keep charging for wi fi in rooms? Especially when cheaper places tend to include as complimentary! Very helpful staff, good rooms but small details missing - ie had to call down for sugar sachets and could not work out how to start shower - was promised a call back on that one but someone turned... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

Thank you for sharing your perspective of your recent stay at our hotel. As many less expensive properties are generally smaller in size, offering complimentary WiFi is something that can be considered. We do understand that extra charges can be bothersome, but we do try to keep the cost of those services at an affordable rate for those who need... More 

New York City, New York
Level Contributor
100 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 5, 2013

I've been staying here for a great many years, since it was a Westin. When they decided to reburbish it to a Luxury Collection, I wish they would have made a commitment to Luxury standards. While everything is nominal, you expect more at the level the property aspires to. I paid for what I know is a second level room,... More 

Was this review helpful? Yes 1
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We always appreciate hearing from our loyal, return guests and are grateful for your honesty regarding your most recent stay at The Fairfax at Embassy Row. The exceptional service that you received is only part of the experience we wish for our guests, and hearing that your accommodations did not meet your expectations is disappointing. Thank you for alerting us... More 

Long Beach, California
1 review
5 of 5 stars Reviewed May 5, 2013

We stayed for 5 nights (April, 2013) in a clean, well-appointed room. Though on the surface, the room only had the basic furnishings in standard sized room, the Fairfax won points for being immaculate, and the rooms were very quiet. There were several families attending a wedding held there, and yet, we really never heard them until we were in... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We are thrilled that your recent visit to Washington, DC included an enjoyable stay at our hotel. Our staff strives to provide a memorable experience for each of our guests, and they will be pleased to hear that their efforts were acknowledged in your review. Thank you for mentioning the convenient location of The Fairfax at Embassy Row and for... More 

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