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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

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2100 Massachusetts Avenue NW, Washington DC, DC 20008
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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1,195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

I traveled to D.C. for my 7th year anniversary, and the stay was very pleasant. Besides the view of the room facing an alleyway, it was very clean and comfortable! In result of my stay here, I decided to become a SPG member. Will stay again.

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Bowie, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Needed a place to stay in the city for one night after an evening event. This hotel was available and convenient. I had a fabulous stay and wonderful breakfast here. The staff were fantastic and super nice. Would definitely come back to the Fairfax!!!

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Denver, Colorado
1 review
4 of 5 stars Reviewed 2 days ago NEW

On July 28th, I had an urgent problem for a meeting I was holding at the Fairfax Hotel. It was my good fortune to encounter Sonnelle and Fatimah at the front desk. They were friendly and professional and helped me with last minute copies so my meeting could begin on time. They made the Fairfax great that day! Thank you!

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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Wondi was a huge help! We realized that our CEO had forgotten his tie and our President had misplaced his cufflinks. One quick conversation with Wondi, our Bellman, and all was fixed. In less than 5 minutes, both issues were handled. Such a relief. The front desk staff was a big help with a room fix - needed two beds... More 

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Orlando, Florida
1 of 5 stars Reviewed 4 days ago NEW

As soon as I walked into the room, I noticed a strong moldy/mildew odor coming from the bathroom shower curtains. I expressed my concerns to the front desk and management and received no response, she looked puzzled and just turned away. This is the level of cleanliness that I would expect at a Four Points or Fairfield Inn, absolutely not... More 

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Richmond, Virginia
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Room wasn't ready until 5:30pm. No help from the staff, was informed I could wait over in the corner. Manager was unresponsive, aloof, appeared to be straight out of college with the equivalent level of training and customer focus. remarkably bad for such a nice property.

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Tbilisi, Georgia
5 of 5 stars Reviewed 5 days ago NEW

One of the finest hotels I have visited! The room was amazing! I did not have very nice view though. The location is brilliant. Breakfast was tasty! Staff was very helpful. Wish I could visit that place again. Intererior design was just brilliant - classy and delicate!

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We’re very happy that the classic and traditional style of The Fairfax at Embassy Row made your recent stay in Washington, DC so enjoyable, as well as, our central location. We thank you for your kind comments and look forward to welcoming you back in the future! More 

Parrish, Florida
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a lovely quaint hotel in DC. Rooms are small by some standards but with so much to do and see you should only be sleeping there! The staff is very pleasant and friendly. They helped me find a restaurant that was within walking distance. Taxis are available right outside the door and the porters are glad to assist... More 

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

Thank you for taking the time to share your comments with us. We appreciate you mentioning how much you enjoyed our convenient location, as well as the excellent service you received from our staff. It would be a pleasure to welcome you back to The Fairfax at Embassy Row in the future and we thank you for your review. More 

Miami, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived and our room wasn't ready yet, but the staff ( I don't remember the name of the lady who checked us in) were very kind giving us a little quite space, where my little daughter could sleep while they cleaned our room. I truly appreciate that. The room was nice and comfortable. The hotel is located nearby Dupont... More 

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We’re thrilled that you chose to stay at The Fairfax at Embassy Row for your visit to Washington, DC. It’s wonderful that the dedicated service levels you received from our staff and our convenient location added such value to your stay. We look forward to welcoming you back to our hotel very soon and thank you for your kind review. More 

Glendale, California
1 review
2 of 5 stars Reviewed 1 week ago NEW

I won't be staying here again. With the exception of house keeping, most employees seemed really disinterested and indifferent in providing good customer service. First, getting the correct price of my hotel wasn't easy. They have a starwood price guarantee that indicates that they will match any verified price provided I send them an email in advance. Ultimately, they agreed... More 

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We thank you for your feedback regarding your recent stay and do regret the disappointment that you experienced while visiting with us. Please know, that this is not the experience we want for any of our guests and we will make it a point to speak to the staff member that impacted your stay in a less-than positive manner. We... More 

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