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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

4.5 of 5 2100 Massachusetts Avenue NW, Washington DC, DC 20008
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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1,056 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
5 of 5 stars NEW

My 3-day stay at the Fairfax had every comfort I could ask for, with friendliness from every member of the hotel staff. Catherine was charming and helped to ensure I had all the resources I needed for my business trip. Will absolutely return!

Was this review helpful? Yes 1
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a wedding in 2014 and had no major issues with this hotel. It doesn't have the service and amenities of a luxury hotel, but I wouldn't say that it was trying to be one. It's close to Dupont Circle, and basic needs were met. My room was clean, the decor was cozy, and the bed and... More 

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Chicago, Illinois, United States
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Fairfax for five years, and have held meetings and made reservations here for business colleagues. The hotel must have changed ownership or come under new management, because it's quality has declined steadily and quickly. This will be my last trip. 1. Customer service at check-in and the taxi stand is poor. The check-in staff are... More 

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Senior Contributor
46 reviews 46 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pictures online are deceiving! Hotel is old and dated. Front desk is not 4 1/2 star quality, neither is the hotel. I would say this is a 3 Star hotel, probably use to be 4 star. Only thing I found of quality was the bed and toiletries.Really small room and bath had no counter space, so it was awkward getting... More 

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Virginia Beach, Virginia
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Can't go wrong with this little gem. We got a suite for less than a regular hotel room at all the other places we have stayed in DC. Very good restaurant on the premises along with a very nice bar. Service and staff were exceptional as well. I have nothing bad to say about the The Fairfax in DC it... More 

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Osaka, Japan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful week of mixed business and pleasure in Washington, DC staying at the Fairfax at Embassy Row, just a block off of Dupont Circle. Everything about our stay was first class - great front desk, great concierges and bell crew, door crew, and fabulous waiters and bartenders in the restaurant and bar. The maid service was particularly good as well,... More 

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Senior Contributor
39 reviews 39 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Disappointed with this "luxury" collection hotel. No view, rooms are dated. Service was below par. Never replenished our shampoo, soap when we ran out. Supposed to get morning paper but never received it. Better places to be in DC. Not SPG quality. Too bad.

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We’re truly disappointed to hear about your recent stay at our hotel. This is not at all what we want our valued guests to experience and we offer our sincerest apologies for any inconveniences you experienced. We will share your comments with our staff in order to re-emphasize our need for quality customer service and we thank you for reaching... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow! What an amazing establishment. My room was fairly large and elegantly put together. The bed and pillows were super comfy. I had a beautiful view overlooking Massachusetts Ave. You can really feel the history in the building and the nearby neighborhoods. Bringing it all together was the lovely staff. Ertug Ersoy, the Front Office Director, is a rock star... More 

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

How wonderful to hear that your stay at The Fairfax at Embassy Row was completely enjoyable and left nothing to be desired. Thank you for mentioning how much you appreciated the excellent service from our Concierge team and all of the staff as a whole. Your review has certainly made us happy to read and we look forward to having... More 

Brookline, Massachusetts
Top Contributor
93 reviews 93 reviews
58 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Here again for a business meeting - and all aspects much better than last somewhat tired experience here. Room spacious and comfortable (and quiet). Staff attentive and helpful. And it is convenient to Dupont Circle and other attractions.

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We’re delighted to hear that your most recent stay provided you with the exceptional experience you have come to expect from The Fairfax at Embassy Row. We apologize for the previous stay that you spoke of and are glad we were able to improve upon it. It would be our pleasure to welcome you back and we hope it’s soon.... More 

Myrtle Beach, South Carolina
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Super place and great location. Front desk staff VERY helpful. Parking is extra. Would stay here again but select a larger room type. Our room over looked the AC units on the roofs of other buildings. Select a room with street or great view.

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

Thank you for letting us know how much you enjoyed your recent stay at The Fairfax at Embassy Row. Please don’t hesitate during any future stays, to let us know your room preferences; it would be our pleasure to provide you with just what you need. We look forward to welcoming you back very soon! More 

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Additional Information about The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel 4.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row
Hotel Style:
#22 Luxury Hotel in Washington DC
#22 Family Hotel in Washington DC
#32 Romantic Hotel in Washington DC
#38 Business Hotel in Washington DC

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