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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

4.5 of 5 2100 Massachusetts Avenue NW, Washington DC, DC 20008
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
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963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were only here for one night, but would have liked to stay longer. For that reason we will be back. The combination of accommodation, quality service and location make this a must for a visit to Washington. All the staff were helpful and courteous, they made my first visit to Washington a thoroughly enjoyable experience.

Was this review helpful? Yes
Hudsonville, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Great location with spacious and quiet rooms. Beautifully decorated too. Staff were polite and professional but constrained at peak check in and check out times. A great location and facility to host business conferences.

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Des Moines, Iowa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights and could not have been more satisfied. Rama and the other distinguished looking bellman were so friendly as we came and went. We had to eat in twice due to medical issues, and room service was delicious with lovely presentation. Our room was spacious and elegant. The hotel was quiet. The location is terrific with... More

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

It sounds like you had an absolutely wonderful experience in Washington, DC and at The Fairfax at Embassy Row and we’re so pleased that you took the time to share it with us. We’re happy to hear that our dedicated staff worked to make your stay exceptional and that our room service helped to make an unfortunate circumstance a bit... More

Miami, Florida
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Fairfax for a couple of nights during a recent trip to DC. I don't like huge chain hotels where everything looks the same, so finding a smaller option was a great relief for me. Yes, rooms look the same here, too, but the hotel has the old world charm:) Pros: - great & VERY friendly service -... More

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FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We’re so pleased to hear that your recent stay at The Fairfax at Embassy Row was enjoyable and that you found our classic and traditional style to your liking. Thank you for alerting us to the issues within your guestroom; we will have our Maintenance Engineers look into what may be problem. It would be our pleasure to have you... More

Santa Cruz, California
Contributor
19 reviews 19 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I just checked in here and was astonished to overhear how poorly they were treating another guest. The young, slavic woman at the front desk was very coldly responding to a guest whose entire plan had been upended by an error that the woman behind the desk blithely disregarded. My bellman just left me with my (heavy, large) bags. The... More

Was this review helpful? Yes 2
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

It’s certainly disappointing to hear about your recent experience and the impression that it left on you. This is not at all what we want our valued guests to experience and we hope you will accept our sincerest apologies. We encourage our guests to reach out to management if at any time they are disappointed with their stay, giving us... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a wonderful time at this hotel. The staff is very friendly and great on recommendations for restaurants. The valet was so nice! Everything was worth it! Would definitely visit again! The style of the hotel is just beautiful.

Was this review helpful? Yes 1
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

It’s always great to hear when our staff makes the experience for our guests at The Fairfax at Embassy Row even more special! Thank you for your kind comments; we will be sure to share them with everyone. It would be our pleasure to have you return and we hope it’s soon. More

Wilbraham, Massachusetts, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The room was attractive, the staff were very supportive and went out of their way to help us several times, the location is perfect for seeing everything in DC, and the amenities were first rate. We will stay there again.

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

How nice to hear that you will return to The Fairfax at Embassy Row for a future stay! We’re delighted that you were impressed with your accommodations, as well as the attentive care that our staff provides to our guests. Thank you for your kind comments and we look forward to seeing you again soon. More

Brooklyn, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

It was a good hotel, its very pretty and the room service food is awesome :) They always have cookies in the lobby which I loved. Its probably the 3rd best hotel i've been in washington d.c and im always there. Its really close to georgetown which I love and theres lots of great resturants. The only cons is that... More

Was this review helpful? Yes
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We’re pleased that the convenient location of The Fairfax at Embassy Row worked out so well for you during your stay. Having a chance to relax in your room with outstanding room service options is priceless when traveling and we’re happy you had that opportunity. We do understand your frustration with having certain charges applied when staying here, but we... More

Atlanta, Georgia, United States
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed recently at this wonderful property on business and I am usually not the "review writing" type of person! However this experience just called for it! Every single staff member I encountered was welcoming and anticipated my requests! Especially the Front Office staff stood out with their willingness to go above and beyond on every encounter! Great hotel and... More

Was this review helpful? Yes 1
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We’re so glad that you chose to write a review! Thank you for sharing your experience with us and for your kind acknowledgement of our staff. It makes us happy to know that each and every one of your needs were met while here and we look forward to welcoming you back very soon. More

Fayetteville, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I reserved a room through Hotwire 2 months prior to arriving for 3 children and 1 adult . I live in NC. I drove to NJ picked up my grandchildren for our first trip to DC. The customer before me was asking if he could be upgraded to a king sized bed. He was told there wasn't any available. We... More

Was this review helpful? Yes 1
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review

We never like hearing that any of our guests are not satisfied with their stays, but when reservations are made through 3rd party services, there are times when our assistance is limited and does not allow us to make changes the way we would want to. We certainly do apologize for any inconveniences you encountered and we wish we had... More

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Additional Information about The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel 4.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

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