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Loews Madison Hotel

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1177 Fifteenth Street NW, Washington DC, DC 20005
Best prices for: 1 room 1 guest
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Loews Madison Hotel
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Loews Madison Hotel
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1,433 reviews from our community

Traveler rating
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    442
    137
    60
    37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Loews Madison Hotel
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The is the first time I have stayed at a Loews I am a frequent traveller and was surprised at the service and management. My first day I noticed there was a hole the size of a cigarette in the duvet I called the front manager who assured me the linens would be changed. Simple enough I though but clearly... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was great. But who knew Washington city centre shuts at the weekend? We wandered off on a Saturday night, looking for funky bars and cafe's - nothing near to hotel was open. Finding a cafe that was open for breakfast on the Sunday morning was impossible - we went back to the hotel in the end. But during... More 

Was this review helpful? Yes
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear DrLes, Thank you for your feedback and glad you thought the hotel was great and in a nice location, which is convenient for walking to many attractions and just 5 miles from Ronald Reagan (DCA) airport. Regarding nightlife in our area, we find many of our guests enjoy Logan Circle, Dupont Circle, and also the 14th Street corridor (walk... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We love staying at Loews. We have stayed at them in 3 cities. Always a great experience. This hotel is amazing! Great location. Spacious room. Comfortable bed. Highly recommend. I am moving to DC and will recommend this to family when they come to visit.

Was this review helpful? Yes
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear mweeter, We are so happy you enjoyed our hotel and your recent stay. It’s always fun to hear from guests who have enjoyed other Loews properties. Thank you for pointing out our ideal location, and I am glad you found the room spacious and comfortable. Good luck with the move to DC, and welcome! We’d love to have you... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I arrived with a group of business travelers for a 4 night stay only to be told that they did not have our rooms because another group decided to extend their stay. This is after having made our reservations way in advance and receiving multiple "confirmation" emails from the hotel, including one such email the morning of my stay. My... More 

Was this review helpful? Yes 2
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear jaba23, It’s definitely upsetting to read about your frustration and disappointment with us. We care deeply about our guests’ comfort and satisfaction, and I regret that your impression is the opposite. Although it is rare, there are unfortunately a few occasions when the hotel is in a sold-out situation due to a very busy time in the city and... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Loews Madison Hotel is a fine property located in the heart of Washington, D.C. My stay there from start to finish was fine; nothing exceptional and nothing terrible. Would I stay here again? Sure. Would it be my number one choice in D.C.? Definitely not... there are many other hotels in the immediate area that are much more luxurious... More 

Was this review helpful? Yes 1
California
2 reviews
5 of 5 stars Reviewed 1 week ago

Convenient location near the Metro, Department of Homeland Security, and the White House. Service was outstanding and the accommodations are excellent. Firm bed, quiet at night. The Argentine restaurant is excellent but a bit pricey.

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GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Jim K, Thank you very much for your time to review Loews Madison. I’m so happy you enjoyed our property, from our convenient location to our comfortable accommodations. Thank you for the great feedback about our service, which is our top priority. I’m excited you enjoyed Rural Society, our Argentine-inspired restaurant. Thank you again for your review, and we... More 

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I picked the Loews Madison based on the experiences I encountered while staying at the Loews Vanderbilt on countess occasions. The Loews Madison front desk attendants need some re-education in the realm of customer service. Our room was nice and cleaned everyday, however, the bad experience with the front desk attendant will keep me from looking at a Loews the... More 

Was this review helpful? Yes 1
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Muriel O, Your feedback is extremely important to us, so thank you for taking the time to give it. I am very disappointed to learn about your recent experience. I hope you can accept our deepest apology for the service shortfall you experienced at the front desk. It is our priority to wow our guests through personalized and always... More 

Canberra, Australia
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was impressed by the courtesy and professionalism of the staff. The room was magnificent and the location is walking distance from the Whitehouse, various historic churches and lots of businesses and restaurants. I had the best nights sleep because when I shut the door even the noise of the children running up and down the corridoor outside was shut... More 

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GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear TanisLea, I’m so very pleased you had a great stay here during your business trip to DC. Thank you for the wonderful compliments about our team members and their professionalism and friendly approach. I am happy you also enjoyed our ideal location for seeing DC attractions, and for business. We greatly appreciate your choice to stay with Loews Madison... More 

Arlington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is very nice and within walking distance (less than a mile) to the White House and other interesting places to visit. The rooms are nice and big. My room was directly in front of the elevators, but I could not hear any noise from my room. The only issue I had, and it wasn't that big of a... More 

Was this review helpful? Yes
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear tatwell, We appreciate your time to review Loews Madison. Thank you for highlighting our location, which is convenient for many leisure and business travelers. We are just a few blocks from the north lawn of the White House. Regarding the issue with your bathroom, I sincerely apologize for this housekeeping shortfall and any inconvenience. Our teams meet daily, and... More 

Chicago,IL
Top Contributor
106 reviews 106 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Despite all the bad reviews I read here, I dare to trust my feeling that people gets frustrated and blame the hotel for it. The staff were very helpful, attentive and cordial, the room was clean, with a very comfortable bed, quit and spacious (my complain is enough light in front the mirror so I could see my dress but...that's... More 

Was this review helpful? Yes
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Ciganinha, We’re absolutely delighted you had a good experience and appreciate the positive feedback. Thank you for highlighting our attentive, friendly staff and their helpful attitudes. We have worked hard to put a truly dedicated, professional team in place to provide top notch service for our guests. I am so glad you found the room spacious, quiet and comfortable,... More 

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