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Loews Madison Hotel

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1177 Fifteenth Street NW, Washington DC, DC 20005
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Loews Madison Hotel
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Loews Madison Hotel
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1,422 reviews from our community

Traveler rating
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    438
    136
    58
    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel was great. But who knew Washington city centre shuts at the weekend? We wandered off on a Saturday night, looking for funky bars and cafe's - nothing near to hotel was open. Finding a cafe that was open for breakfast on the Sunday morning was impossible - we went back to the hotel in the end. But during... More 

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Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We love staying at Loews. We have stayed at them in 3 cities. Always a great experience. This hotel is amazing! Great location. Spacious room. Comfortable bed. Highly recommend. I am moving to DC and will recommend this to family when they come to visit.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I arrived with a group of business travelers for a 4 night stay only to be told that they did not have our rooms because another group decided to extend their stay. This is after having made our reservations way in advance and receiving multiple "confirmation" emails from the hotel, including one such email the morning of my stay. My... More 

Was this review helpful? Yes 2
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear jaba23, It’s definitely upsetting to read about your frustration and disappointment with us. We care deeply about our guests’ comfort and satisfaction, and I regret that your impression is the opposite. Although it is rare, there are unfortunately a few occasions when the hotel is in a sold-out situation due to a very busy time in the city and... More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Loews Madison Hotel is a fine property located in the heart of Washington, D.C. My stay there from start to finish was fine; nothing exceptional and nothing terrible. Would I stay here again? Sure. Would it be my number one choice in D.C.? Definitely not... there are many other hotels in the immediate area that are much more luxurious... More 

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California
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Convenient location near the Metro, Department of Homeland Security, and the White House. Service was outstanding and the accommodations are excellent. Firm bed, quiet at night. The Argentine restaurant is excellent but a bit pricey.

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San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I picked the Loews Madison based on the experiences I encountered while staying at the Loews Vanderbilt on countess occasions. The Loews Madison front desk attendants need some re-education in the realm of customer service. Our room was nice and cleaned everyday, however, the bad experience with the front desk attendant will keep me from looking at a Loews the... More 

Was this review helpful? Yes 1
GMLoews, Director of Hotel Operations at Loews Madison Hotel, responded to this review

Dear Muriel O, Your feedback is extremely important to us, so thank you for taking the time to give it. I am very disappointed to learn about your recent experience. I hope you can accept our deepest apology for the service shortfall you experienced at the front desk. It is our priority to wow our guests through personalized and always... More 

Canberra, Australia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was impressed by the courtesy and professionalism of the staff. The room was magnificent and the location is walking distance from the Whitehouse, various historic churches and lots of businesses and restaurants. I had the best nights sleep because when I shut the door even the noise of the children running up and down the corridoor outside was shut... More 

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Arlington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is very nice and within walking distance (less than a mile) to the White House and other interesting places to visit. The rooms are nice and big. My room was directly in front of the elevators, but I could not hear any noise from my room. The only issue I had, and it wasn't that big of a... More 

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Chicago,IL
Top Contributor
105 reviews 105 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite all the bad reviews I read here, I dare to trust my feeling that people gets frustrated and blame the hotel for it. The staff were very helpful, attentive and cordial, the room was clean, with a very comfortable bed, quit and spacious (my complain is enough light in front the mirror so I could see my dress but...that's... More 

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Portland, Oregon, United States
Top Contributor
107 reviews 107 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nicely located within walking distanceof Dupont Circle where there are plenty of restaurants. We took Metro from DCA and the closest stop is McPherson Square and then about a 5 block walk. It's an easy walk to the National Mall. It took us about 10 min to the White House and then another 15 min to the... More 

Was this review helpful? Yes 1
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