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The Hay-Adams

Certificate of Excellence
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16th & H Sts. NW, One Lafayette Square, Washington DC, DC 20006
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

When we were searching the internet for a place to stay in Washington DC in June 2015, we came across the Hay Adams with the enticing catch phrase of ‘where we don’t overlook anything… except the white house’. So with a claim like that we expected the hotel to have a superior location and attention to detail. The Hay Adams... More 

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St Helens, UK
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first visit to Washington DC, and the staff could not have done any more to make our stay a memorable one. Old fashioned charm, but with quietly efficient service. We were upgraded to a lovely suite and the room was palatial. The hotel is in a fantastic location, just across from Lafayette park, and on our final morning we... More 

Was this review helpful? Yes 1
HansBrulandHA, General Manager at The Hay-Adams, responded to this review

Dear Jimmy Shand, A beautiful review about your stay with us! We do appreciate you taking the time to write about your memorable experience at The Hay-Adams and the wonderful interactions with our staff. I will be happy to share your thoughtful feedback. We do hope you come back to The Hay-Adams soon! Sincerely, Hans Bruland VP/General Manager More 

Manchester, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited the Hay-Adams for 5 days and loved every second. The room was beautiful and the turn down was fantastic every night. Nothing is ever too much for the fantastic staff, from opening the doors on your way in (a nice touch that my whole family liked) to booking restaurants and printing off things for you. Given we had... More 

Was this review helpful? Yes 1
HansBrulandHA, General Manager at The Hay-Adams, responded to this review

Dear Elliemgray, We greatly appreciate your kind response and are pleased to hear that you received excellent service from our staff including Ann Kim, who was able to accommodate your request of a late checkout. We do hope to have the opportunity to welcome you back soon so you may enjoy the beautiful views again. Sincerely, Hans Bruland VP/General Manager More 

GERMANTOWN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second stay at the Hay-Adams. I cannot find the words to express how happy I am with this hotel and the staff. Everyone is so friendly and helpful. The Concierge was wonderful. He made dinner reservations, helped us obtain Nationals tickets, gave us tips on where to go and how to get there. We were celebrating my... More 

Was this review helpful? Yes 1
HansBrulandHA, General Manager at The Hay-Adams, responded to this review

Dear Kim K, What a pleasure to read your kind comments celebrating your friend’s retirement in DC. Going to the Nationals games is always a fun activity to do and I am happy to hear that our Concierge was able to help you obtain tickets. Thank you for selecting The Hay-Adams for your stay and we hope to see you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I went to a wedding here at the hotel.(9th floor) Talk about service! These people bend over backwards for guests and it's greatly noticed. The food at the wedding was awesome! The only negative and why I didn't give 5 stars is the walls/doors are very thin and you will be woken up by neighbors beside or above. Also a... More 

Was this review helpful? Yes 1
HansBrulandHA, General Manager at The Hay-Adams, responded to this review

Dear Taytay123, Thank you for your review; I am delighted to hear that you had fun at the wedding you attended on Top of the Hay. I apologies for the excessive noise emanating from the other guest rooms; and for the malfunctioning of your TV during your stay. Please know the TV is fixed and we have put a note... More 

Sevenoaks, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second visit to the Hay Adams in 3 years. We returned because it simply was such a special hotel. It has a very calming and caring atmosphere as well as the most amazing location. In particular it has an amazing concierge service. Franziska helped me so much she organised me not only in Washington but in Baltimore,... More 

Was this review helpful? Yes 2
HansBrulandHA, General Manager at The Hay-Adams, responded to this review

Dear Nautica49, It is great to welcome you back to The Hay-Adams! We always love when guest come back to see us again. I will gladly inform Franziska and William about how they exceeded your expectations. We look forward to seeing you back again during your next trip to Washington, DC. Sincerely, Hans Bruland VP/General Manager More 

london
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just spent a wonderful couple of days at the Hay-Adams & I wanted to make sure that others are aware of the excellent facilities, ambience & customer care that it offers. There is much to praise but of particular note is the incredibly comfortable bedlinen, excellent & attentive staff & a great location. I would wholeheartedly recommend it... More 

Was this review helpful? Yes 3
HansBrulandHA, General Manager at The Hay-Adams, responded to this review

Dear Minihally, Thank you very much for taking the time to write about your wonderful experience at The Hay-Adams. It is delightful to know that you had a comfortable and enjoyable time here and that you would recommend The Hay-Adams. We do hope to see you again when you are in DC next! Sincerely, Hans Bruland VP/General Manager More 

New York
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have stayed at the Hay Adams several times. My kudos are long overdue. They have managed to sustain a consistent level of service and character thorought the year. The hotel is a real Washinton institution. Only the President has a better location. Restaurant and Bar are wonderful atmospheric and unique. Splurge on getting a luxury room with a view. The... More 

Was this review helpful? Yes 2
HansBrulandHA, General Manager at The Hay-Adams, responded to this review

Dear Churchillswit, What an absolute joy to read your review about your several stays at The Hay-Adams. It was our pleasure to host you again. I will share your input about our consistent level of service provided by our team, who I am certain will be encouraged by your remarks. It is wonderful feedback from guests like you that elevates... More 

Houston, Texas
Level Contributor
110 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I was lucky enough to tag onto my partner's business trip and stay here. This true Washington elegance and hospitality. Everyone has gone out of his or her way to be gracious and accommodating. The employees show so much pride in where they work, each is an ambassador of the hotel. George the banquet manager showed us the spectacular view... More 

Was this review helpful? Yes 5
Whiteville, Tennessee
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We like everything about The Hay Adams. It is a beautiful, sophisticated hotel with a location in view of the White House. A hotel like this can afford to hire the best people and it shows in every department of the property. We especially like the restaurant there. It excels on several levels, and is a quiet oasis in a... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

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  • Hay Adams(12)
  • Very nice(4)
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