We were able to utilized their “romance” package, which including an upgrade to a balcony room, valet parking, breakfast (room service), champagne, late check out (3 pm) and Hershey’s kisses. The hotel is located in a pretty residential area with tons of interesting shops, like the Red Onion, a second hand music and book store. The room was large, we...
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Dear Adatrip,
Thank you for reviewing The Hotel Madera, Washington DC on Trip Advisor. Please accept my sincere apologies for the poor room service experience you encountered. Although we were having some computer problems with the ordering and billing of room service during that morning, the correction should have been taken care of immediately. I have addressed this with the...