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Renaissance Washington, DC Downtown Hotel

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999 Ninth St NW, Washington DC, DC 20001
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Renaissance Washington, DC Downtown Hotel
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Renaissance Washington, DC Downtown Hotel
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774 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado
Level Contributor
141 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We very much enjoyed our visit to the Renaissance. The front desk staff went out of their way to be helpful. Pros: * Great location - with lots of options for going out * Incredibly helpful staff * Fun lobby with lots of alcoves & couches for quite conversation * Quiet guest room Cons: * Housekeeping had ongoing mistakes, not... More 

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Philadelphia, Pennsylvania, United States
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The lobby is nice and inviting. The room was pretty standard. Everything was clean. Really no bells or whistles. A little bummed about room service hours, but I guess not all places can staff for 24 hours. Was hoping for in-room snacks, a mini-convenience pantry in the lobby...a snack vending machine? ? Nope, nope, nope. Fortunately the central location allows... More 

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Justin G, Front Office Manager at Renaissance Washington, DC Downtown Hotel, responded to this review

Heather, Thank you for taking the time to write a review based on your experience. We appreciate you staying with us at the Renaissance! I thought you had some great feedback about different dining options or to-go selections. As a company we are working on a few opportunities to enchance this offering. Please stay tuned! Thanks again for choosing the... More 

Manakin Sabot, Virginia
Level Contributor
105 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and i were shocked when we walked into our room. It was slightly larger than the closest in our master bedroom. The front desk was gracious to move us to another room but the second room did not have a refrigerator. The second night of our stay our room had not been cleaned by 5:30 so we had... More 

Was this review helpful? Yes 1
Justin G, Front Office Manager at Renaissance Washington, DC Downtown Hotel, responded to this review

Dond7, Thank you for taking time to share a review of our hotel. We appreciate your feedback! I have shared your comments with our Reception and Style team for future operaitonal opportunities on how we can improve the guest experience. In addition, I wanted to note if you are able to sign up for Marriott Rewards, you would receive complimentary... More 

Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights in this hotel. it is centrally located and has a very large and modern gym. Lots of different new equipment. You can, however, also choose to run outside to capitol hill and the white house. The food is very good too. Great burgers in the sports bar.

Was this review helpful? Yes 1
Beijing, China
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent staff! Your Oybek Tursunkhodjaa is outstanding! Very nice young man, he was so sweet, enthusiasmic, patient, and helpful. I got credit card scanning problems because of my bank communication difficulty. Oybek was so patient to direct me to communicate with Bank and tried different ways to solve this problem. From his work, I can see Renaissance hotel’s quality and... More 

Was this review helpful? Yes 1
Lakeland, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an awesome stay with very friendly staff. I was at a large conference and every need was filled and question answered. Very comfortable beds lots of pillows. They have aveda products. It was clean throughout the hotel inside and out.

Was this review helpful? Yes 2
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed there for the second time for a day (before I canceled my reservation and went to another hotel). I had been disappointed the first time I stayed but thought I'd give it another try. Same deal as last time; pricey, no Wifi (it's 2015, if I'm spending a few hundred bucks on a room, you ought to give... More 

Was this review helpful? Yes 1
Justin G, Front Office Manager at Renaissance Washington, DC Downtown Hotel, responded to this review

Ronan B, Thank you for taking the time to fill out a review based on your experience. Your review caught my attention, especially the comments regarding our Reception Desk and VIDA Fitness Center. I would invite you to reach out to me at justin.gibson@marriott.com or 202-898-9000 as I would like to find out more details regarding your stay so I... More 

Colorado
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

The daily morning buffet in the Executive Lounge was worth staying here. We saved hundreds on dining by eating in there complimentary twice a day. Service was first class and food was excellent. Rooms on second floor overlooking lobby were very loud into the evening and late night with a crowded hotel bar right outside your window. Just request other... More 

Was this review helpful? Yes 1
Reading, Pennsylvania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here each summer for a conference. Usually it's a decent experience. This time there were some problems that made it less than perfect. First of all, Marriott's check in app is a joke. Even though I checked in the day before, and said I would be arriving early at 11AM, my room wasn't ready for 2 hours.... More 

Was this review helpful? Yes 1
Sharon L, General Manager at Renaissance Washington, DC Downtown Hotel, responded to this review

Dear Sparker2760, Thank you for taking the time to write a review about your return visit to our hotel. I appreciate that you have had a good experience in the past and certainly understand your concern that you did not experience the same experience this time. I can certainly understand your frustration that your room was not ready upon your... More 

Knoxville, Tennessee
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was friendly, the room was nice, and the location was convenient. But for the price we paid, it really bugged me though that there was no free wifi, no free business center, and no breakfast.

Was this review helpful? Yes 1
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