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Hotel class 3.0 of 5
2118 Wyoming Ave. NW, (formerly Jurys Normandy Inn), Washington DC, DC 20008

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Reviews you can trust

84% Recommend
4.0 of 5 stars 134 reviews
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5 of 5 stars
Devildawg83   1 contribution
Mar 15, 2010 | Trip type: Couples New

I had the chance to stay at the Normandy with my fiancee for one night this past weekend and we really enjoyed our brief time there. The hotel is located on a quiet street about a ten minute walk from the DuPont Circle metro station. I think you could also walk to the Woodley Park station as well if you... more

Management response from
LB_Normandy, Director of Operations

Dear guest, How exciting to hear your feedback. I am delighted you enjoyed many aspects of your stay and you will consider staying with us again should your journeys lead you back to the DC area. Unfortunately the temperature controls in older buildings can be inconvenient at times and for this I do apologize. We do have fans available as...

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3 of 5 stars
mamabeansyes   1 contribution
New York
Mar 4, 2010 | Trip type: Couples

I wish that I were able to write a review about this hotel. However, since they overbooked the hotel, my boyfriend and I were sent to another hotel down the street. While the staff was very kind and helpful to us, it was not what I was expecting and I was pretty disappointed. We had a few complications on the... more

Management response from
LB_Normandy, Director of Operations

Dear guest, Please accept my sincere apologies on behalf of the hotel for the inconvenience you experienced. Although your stay was good at the Courtyard by Marriott hotel we do hope you will consider coming back to allow us another opportunity. We want to ensure you receive the stay and treatment you were anticipating on your last trip. Whether you...

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5 of 5 stars
vedran2010   1 contribution
Zagreb
Feb 27, 2010 | Trip type: Friends getaway

one of the best hotel which I visited in America because people who works in the hotel are very proffesional and kindly and they help us in our problem situatione of losing our bag. Also, hotel is very nicely with more deitals who gave him sense and our passengers give treasure to be in them. Special gratitude to mister Said... more

Management response from
LB_Normandy, Director of Operations

Dear guest, I am delighted that your experience at our American hotel was one that pleased you. We are very lucky to have many great staff members and Said and Ahmad are both stars at The Normandy. I know it must have been a great relief that your lost bag was found. I certainly hope we have the pleasure of...

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5 of 5 stars
RitaT2   16 contributions
Feb 21, 2010 | Trip type: Couples

From the warm welcome to the check out the service was excellant. The staff were friendly and attentive to our needs without being intrusive. Nothing was too much bother. The room was immaculate and continental breakfast was available. Do not let the fact the hotel has no bar or restuarant put you off. Plenty of restaurants in the area and... more

Management response from
LB_Normandy, Director of Operations

Dear guest, Thank you for your feedback. I was delighted to hear that you enjoyed so many aspects of your stay from the staff to the breakfast. I certainly hope you will stay with us again should you visit the DC area. I would be happy to personally assist you should you need my help with a future booking. Warm...

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5 of 5 stars
bensteel49   1 contribution
Baltimore
Feb 21, 2010 | Trip type: Couples

beautifully appointed, welcoming and friendly staff, great location and easy access to cabs, metro, DuPont Circle or Adams Morgan. more

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5 of 5 stars
KalamazooRD   1 contribution
Kalamazoo MI
Feb 13, 2010 | Trip type: Business, Solo travel
1
person found this review helpful

I was in DC for a conference at another (more expensive) hotel, so I opted to stay at the Normandy and walk to my conference. I had stayed there before, 2-3 years ago, and on checkin was very impressed with the remodel job. It's a small hotel, and the entry is very welcoming, and staff very friendly and accomodating. The... more

Management response from
LB_Normandy, Director of Operations

Dear guest, On behalf of the Normandy Hotel thank you for taking the time to share your feedback. I am delighted that you decided to stay with us after a 2-3 year hiatus and found the renovation to be pleasing. I am delighted you found your room amenities to be ample and that you enjoyed our upgraded breakfast offering. You...

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1 of 5 stars
Asian1American   4 contributions
Chicago
Jan 28, 2010 | Trip type: Business, Solo travel

Avoid this hotel if possible. Small, noise, no privacy--the next building is like in 20 feet, so I had to close the shades all the time. Plus, customer service is horrible-- that young woman was rude to me and made me wait a long time. Breakfast is poor. Overall, you know you can spend your money much better than staying... more

Management response from
LB_Normandy, Director of Operations

Dear guest, On behalf of the hotel I would like to apologize for your experience with us. We try to always ensure our guests are promptly attended to and our staff treats them as they would guests in their own home with respect and in a friendly manner. I am sorry the breakfast was not what you had anticipated. I...

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4 of 5 stars
guineveretn   8 contributions
Australia
Jan 3, 2010 | Trip type: Couples

This is a comfortable well appointed small hotel with excellent staff and a friendly atmosphere. We had to extend our stay at the Normandy due to a blizzard. Luckily for us we were well looked after and very comfortable. This hotel offers excellent value for money. If you are using the subway you do need to be prepared for a... more

Management response from
LB_Normandy, Director of Operations

Dear guest, On behalf of The Normandy thank you for your feedback especially since your stay was during a time that could have been very difficult for the hotel. We are delighted that you were comfortable even though for a short time forced to stay indoors due to the heavy snowfall. We pride ourselves on the attentive and genuine nature...

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4 of 5 stars
dougiedd   15 contributions
hawaii
Dec 17, 2009 | Trip type: Business, Solo travel

stayed three nights overall good value clean, relatively quiet, bed was not the greatest (too soft) nor were the pillows nice coffee machine in the room along with lcd tv nice toiletries no place for clothing front desk staff ranges from very good to not good location close to lots of good restaurants I asked for a quiet room but... more

Management response from
LB_Normandy, Director of Operations

Dear guest, Thank you for your feedback on your recent stay with us. I appreciate you noting the areas you felt were a positive and also the areas where we can improve our products and/or services. I apologize the bed and pillows were not to your satisfaction and am delighted to share we do have a pillow selection we are...

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5 of 5 stars
moonsammy4   14 contributions
Toronto, Canada
Dec 12, 2009 | Trip type: Couples

My wife and I spent two nights in this fantastic hotel. We were originally concerned about the distance to the downtown but found that it was situated in a good area for shopping and restaurans. We walked to Georgetown (approx. 20 min), and it was less than a 10-min. walk to the Metro Red Line. The room was immaculately clean,... more

Management response from
LB_Normandy, Director of Operations

Dear guest, Thank you for sharing your positive impression of our hotel on Trip Advisor. I do agree we are very fortunate with our location and I am happy to hear this was convenient for you and your wife. I am delighted to hear that you enjoyed your time with us. Please allow me to sincerely apologize on behalf of...

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The Normandy Hotel Also Known As

  • Normandy Hotel Washington Dc
  • Jurys Normandy Inn
Address: 2118 Wyoming Ave. NW, (formerly Jurys Normandy Inn), Washington DC, DC 20008
Washington DC Hotels The Normandy Hotel
4.0/5.0
134
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