Had a lovely one-night stay here - for the price and the location, it was way nicer than I was expecting. Beautiful rooms, comfortable beds, great lobby area (with a free latte/espresso machine!), good service... all in all, a great experience. It's an easy walk to either Dupont Circle or Woodley Park, and the location is one of the safest...
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We love hearing such great feedback and are delighted to read you enjoyed your stay! Thank you for taking the time to post your review. We look forward to welcoming you back to the Normandy Hotel for your next visit to D.C!
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We came by this hotel by way of LivingSocial.com. The deal was for a two night stay and we stayed at this boutique styled hotel the last two days of 2011. The hotel is walking distance from the metro station. We woke up early and went jogging and stopped into Starbuck's for an early morning cocoa and walked the city....
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What a lovely boutique hotel on Wyoming Ave near all the embassies! Stayed on a Saturday night and the experience was delightful. The room was decorated with good quality furnishings, and linens. The beds were very comfortable and the bathroom was fantastic! Everything was sparkling clean, well designed and new. There was even a light that came on automatically to...
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While on the surface, the hotel is uniquely appointed and has nice small touches (e.g., complimentary wine/cheese hour, nice toiletries), there are major risks to staying here. My primary complaint about the Normandy Hotel is its POOR room security and unprofessional customer service. First, the staffperson tried to put me in a room on the first floor, which was adjacent...
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Dear Guest,
Thank you for your recent feedback on Trip advisor regarding your experience at the Normandy Hotel. I wanted to personally reach out to you and express my sincere apologies regarding the issues that happened while staying with us and the luck to follow up by the management team.
Our guest's security breach is our top priority concern and...
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The Normandy is a small boutique hotel near Connecticut Ave. and "embassy row". The hotel is nicely furnished and well kept, but my room was very small. With luggage and ironing board out there was little spare space for me to move around. There were a couple maintenance issues with my room, but the hotel staff handled them well and...
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Dear Guest,
Thank you so much for your kind words regarding your recent stay at the Normandy Hotel! We take pride in ourselves to provide all of our guests a fabulous experience and are excited that you had a wonderful time and enjoyed the hotel and espresso machine in the lounge. As I would like to say, “Feedback is a...
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I booked a room through Travel Ticker and got a great deal. We stayed one night, a Saturday, and had a double bed room. Since it was a Saturday, ample street parking was available and we were not subject to the Mon-Fri parking restrictions in the neighborhood. The front desk staff were very pleasant, and check-in was quick. The entrance...
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Wow! Thank you so much for taking the time to share your positive memorable experience with us! I am delighted to hear that you enjoyed our welcoming and relaxing lobby ambiance. We strive to provide our guests with a chic, luxury, warm but yet relaxed environment.
We certainly hope you will return to the Nation’s Capitol soon and am looking...
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Normandy is a small and cosy boutique hotel - with an European feel! The hotel seems to be renovated recently so all the furniture is modern. I found their rooms too small for my liking so moved out as soon as I could get another hotel.
Plus -
You get a home away from home feeling. It has a small...
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Dear Guest,
Thank you for providing feedback on TripAdvisor and bringing your concerns to our attention. Your details on issues such as these is valued and appreciated.
Thank you for hearing that you enjoyed the “home away from home feeling”!, as I was proud to read you found the lobby ambiance very lovely . I was disappointed, however, to read...
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I purchased a voucher to The Normandy Hotel a few months ago. I really liked the location of the hotel and since the voucher included free daily breakfast and a happy hour I figured what the heck... The stay was nice... I liked the room we had. I just wish the temperature didn’t stay at 74 degrees the entire time....
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We appreciate you taking the time to post your feedback. I apologize that your experience was not to the standard we endeavour to provide here at the Normandy hotel. Whilst every effort is made to ensure that billing is correct for all our guests, unfortunately in your case it is evident that an error occurred. I can assure you it...
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I found out about The Normandy by way of Travelzoo; booking a stay first at the Dupont Circle Hotel and subsequently The Normandy.
My boyfriend and I fell so in love with The Normandy that after 2 stays we decided to make it our hotel of choice for our monthly trip to DC. So, imagine how happy I was to...
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Thank you for taking the time to inform us of your experience. Whilst we understand your frustration, we regret to inform you that all TravelZoo reservations are advance purchase bookings. I apologise for the fact that you were misinformed of this by TravelZoo during the booking process. Please do not hesitate to contact the hotel directly for further clarification on...
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Wonderful experience - we stayed here during December, 2011. The rooms were comfortable, the linens were fabulous and the service was amazing. Everyone, and I mean everyone who worked there went out of their way to be accommodating and helpful. I would definitely stay there again!
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Thank you for such positive comments! We’ll be sure to pass your feedback on to the all the staff and look forward to welcoming you back to the Normandy Hotel for future escapes.
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