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Washington Marriott Georgetown

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1221 22nd Street NW, Washington DC, DC 20037
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Washington Marriott Georgetown
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Washington Marriott Georgetown
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Washington Marriott Georgetown
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721 reviews from our community

Traveler rating
    176
    307
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zagreb, Croatia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The hotel has fallen short of representing the Marriott brand title. The rooms were simply outdated. Room looks like on the picture, but what you cannot see is the low quality of the wallpaper. I am a medium height guy, yet the toiletries deck in the bathroom was really short, I believe my taller colleagues would be in dismay if... More 

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Aaron W, Manager at Washington Marriott Georgetown, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for all the challenges you experienced. I have personally shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

Merritt Island, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in the middle of a much needed renovation. The lobby is great. The on-site restaurant had an excellent breakfast buffet for a reasonable price that was quick and had friendly service. The location of the hotel is excellent. The valet staff was friendly if slightly unprofessional, but the bellhop was useless. The concierge was never there (in... More 

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Aaron W, Front Office Manager at Washington Marriott Georgetown, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the challenges you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding... More 

San Francisco, California
Top Contributor
98 reviews 98 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed in Marriott in many other places, and this one is quite disappointing. The room was quite small and outdated. The drainage of the shower was absolutely horrible. The water simply refused to go and took a long time to completely drain. The sink was quite low for unknown reasons. What troubled me the most, aside from the... More 

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Aaron W, Front Office Manager at Washington Marriott Georgetown, responded to this review

Hi, Thank you very much for taking the time to mention our friendly staff. We pride ourselves on being the “friendliest hotel in the city.” As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for all the challenges you... More 

Bountiful, Utah, United States
Top Contributor
82 reviews 82 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this city and this hotel puts you right in the middle of all the action. Close to metro stops and surrounded by great neighborhoods and restaurants. The vibe in the lobby is hip and the appetizers in the lounge are delish! The rooms are typical Marriott business style but comfortable.

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princeton, nj
Top Contributor
105 reviews 105 reviews
94 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked the Marriott for a business trip because my first choice, the Renaissance (1 block away) was booked and the Ritz (also a block away) was too expensive (and i wanted to stay in the Marriott chain for the elite status). At first, upon entering the lobby (recently renovated) i was pleasantly surprised, but once i reached the room-... More 

Was this review helpful? Yes
Aaron W, Front Office Manager at Washington Marriott Georgetown, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for all the challenges you experienced during your stay. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Boston, Massachusetts
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I am a Platinum Marriott member and stayed her for two nights. I was greeted warmly upon arriving in my taxi, but then I walked through the front door and that's when the problems started. As soon I stepped foot inside, I was greeted with the overpowering aroma of a bad air freshener that was being pumped through the lobby.... More 

Was this review helpful? Yes
Aaron W, Front Office Manager at Washington Marriott Georgetown, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for all the challenges you experienced during your stay. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

Chicago
Top Contributor
59 reviews 59 reviews
55 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just got back from spending two nights here. I had a great stay. I was surprised to see a few other reviewers that didn't have as great a stay. Really surprised. The room seemed to be recently remodeled. The bathroom was small was the only thing I could negatively comment on. But in a major city space is at... More 

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Us
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Two days in a row we left at 10am and returned at 5pm to find our room untouched. The manager wanted to send the maids in thereafter to interrupt our privacy while we were getting ready for dinner. He should have thought about that both days while we were gone all day. We had one busy day and thought we... More 

Was this review helpful? Yes
Aaron W, Front Office Manager at Washington Marriott Georgetown, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for all the challenges you experienced during your stay. I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected... More 

York, United Kingdom
Top Contributor
76 reviews 76 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location was good and as always with a Marriott the rooms were very clean and comfortable. When we had a problem it was sorted as best as possible. The pool was closed but they arranged for us to use the pool at another hotel. Bedrooms would benefit from refurbishment.

Was this review helpful? Yes 1
Sparta, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Just returned from a week in DC. This hotel at first impression seems nice, however, when we went to the rooms it was "ok". Outlets really need to be redone, they are loose and can be a hazard. The rooms really need to be updated, and the walls are VERY thin. And the AC is loud. We did not sleep... More 

Was this review helpful? Yes
Aaron W, Front Office Manager at Washington Marriott Georgetown, responded to this review

Hi, Thank you very much for taking the time to mention our friendly staff. We pride ourselves on being the “friendliest hotel in the city.” Our pool is currently closed due to unforeseen structural concerns and is being addressed immediately. If you need anything in the future please do not hesitate to reach out to me directly. Thanks, Madison Operations... More 

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