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JW Marriott Washington DC

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1331 Pennsylvania Avenue NW, Washington DC, DC 20004
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JW Marriott Washington DC
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (1960)
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Greenville, SC
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a great property. Yes, it's expensive. But clean, nice, and beautiful. We had a great view of the Washington Monument. You can walk to all the DC highlights here. Parking is nuts. $47 plus tax. But, what can you do. Other than that this place is great. Full service Starbucks inside and on the back of the building is... More 

Was this review helpful? Yes 1
Burbank, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, very clean and perfect location for sight seeing. The view from our room was incredible and the room itself was updated very nice. Only a few blocks from the White House and National Mall. The farther museums and memorials were only a $7-$10 cab ride away. The staff here were all very friendly, the pool was a hit... More 

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Cupertino, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

I like this hotel because of the location. Although there are other equally good hotels in the area, I usually stay here. But it is disappointing that the service is really bad. The staff is not friendly. But the worst part was the internet service. I paid for the the expensive plan even though all I wanted to do is... More 

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Bridgeport, West Virginia
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We chose to stay downtown with our 10 yr old for our four day trip to DC so we could walk to all of the museums and monuments. Valet parking was a plus. Very fast elevators. We enjoyed the modern yet elegant decor of the hotel. The staff were friendly. The room was quiet. No street noise or hall noise.... More 

Was this review helpful? Yes 1
Baja California, Mexico
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel installations are in pretty good shape. Rooms are very clean and spacious, some of the main attractions are walking distance from this hotel (Washington Monument, Lincoln Memorial,White House, Museums, etc...) .

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New York, NY
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We are Marriot Rewards elite members and have stayed at several Marriots and 5 JW Marriots in the US and Mexico in the last two years. This was by far our most unsatisfying stay of any level of Marriot, and particularly for their luxury line of properties. We usually love a stay at a JW because we feel so well... More 

Was this review helpful? Yes 1
DanielMcKeon, Manager at JW Marriott Washington DC, responded to this review

Hello CDavisNewYork_NY: Thank you for sharing your recent experience at the JW. We are so sorry that your stay was not met with the level of service that our team should always be prepared to deliver. The service shortfalls experienced from our concierge services to the hotel food and beverage outlets are inexcusable and we can completely understand how all... More 

Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

My cousin got married and blocked rooms at the JW for my entire family. I can not deny that the hotel itself is stunning and in a great location. But, during our 4 day stay, we never saw housekeeping once. I had my two children with me, one of whom is still in diapers. You can only imagine how the... More 

Was this review helpful? Yes 1
DanielMcKeon, Manager at JW Marriott Washington DC, responded to this review

Good afternoon: Thank you for sharing your feedback regarding your recent stay. Please accept our sincerest apologies regarding the shortfalls in service with our housekeeping team. We would love the opportunity to further discuss the service issues that occured. Please contact, Assistant Director of Services, Barry Johnson at Barry.Johnson@marriott.com, at your most convenient opportunity. For questions regarding the status of... More 

Ortley Beach, New Jersey
1 review
2 of 5 stars Reviewed 2 days ago NEW

Stayed Sat-Tues. Started out fine, place was nice but they didn't have our reservation when we arrived. The "great view" room they gave us turned out to be the only room occupied (by us) in middle of construction in rooms all around us come 7:00 Monday morning when work resumed. Monday was jack hammers. Tues morning was other power tools... More 

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DanielMcKeon, Manager at JW Marriott Washington DC, responded to this review

Hello Joan R: Thank you for taking the time to share your experience at the JW Marriott DC. Please accept our sincerest apology for the issues and disturbances that occurred during your stay. Our primary intent is to always welcome our guests with the most positively memorable and enjoyable experience and it is clear we missed the mark when it... More 

Phoenix, Arizona
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am a Marriott's reward member and really like how Marriott has been upgrading a lot of their hotels. This is the original JW Marriott and has recently undergone an upgrade. Rooms were nice and quiet. Had an inside courtyard facing room - not street view room. Maid service was excellent but I am someone who tips the first day... More 

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Espoo, Finland
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Please let me know which part of the review fulfills the criteria you are referring. I do not understand and English is not my 1st language: Hotel location is really good, centrally located to visit White House, museums at mall and memorial park. Surprisingly nice and friendly staff. Hotel room was small compared to the other hotels in which we... More 

Was this review helpful? Yes 1
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