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JW Marriott Washington DC

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1331 Pennsylvania Avenue NW, Washington DC, DC 20004
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JW Marriott Washington DC
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JW Marriott Washington DC
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1,805 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
68 reviews 68 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a well appointed hotel with an excellent location in the center of DC. The service is great and the food is very good. The only suggestion is to place drink machines on each floor so you don't have to go down to the lobby each time.

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Top Contributor
534 reviews 534 reviews
71 hotel reviews
232 helpful votes 232 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were lucky enough to stay here for two nights and has it was our wedding anniversary the hotel kindly upgraded to us a junior suite. The suite was superb and we really did not feel like leaving our room. The staff were so friendly from the maids who turned down our rooms to the guys on the door hailing... More 

Was this review helpful? Yes 1
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We walked around DC from the hotel which is exactly what we were looking for in location. The hotel was clean, staff was polite and quiet at night. Make sure to ask for a view if you want one, we didn't but our friends did and we wished we had bc it was beautiful.

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Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We flew in Saturday 4/24 to see a performance at the National Theater next door to the hotel. Upon arrival the FD Agent took my credit information and informed us that our room wasn't ready, but we were told that we would be texted when it was. About an hour or so later, the text did come through and we... More 

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DanielMcKeon, Manager at JW Marriott Washington DC, responded to this review

Thank you very much providing feedback to the unfortunate situations you experienced during your stay at the JW Marriott Washington DC. We are truly sorry that there were service failures with getting your amenity to your room timely and the poor service you felt and witnessed at our lobby lounge. Situations like these are uncommon as we pride ourselves on... More 

Top Contributor
96 reviews 96 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of the best locations in DC. We stayed in the newly renovated wing and it was very nice. Room service and maid service were excellent. They also have a pool for the kids. They have a nice bar to grab a drink after a long day sightseeing.

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Senior Contributor
39 reviews 39 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We are here on a family vacation. The JW has a great location. The hotel is beautiful. Recently remodeled. The room is clean. Comfy bed. Soft towels. Great views from the room. As a Platinum Marriott member I should have been upgraded upon arrival. I am getting really tired of the standard Marriott response of "there are several Platinum members... More 

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Salt Lake City, Utah, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

Recognizing the JW for what it is- a business-focused hotel- it's a solid, reliable place to stay. Does it have some of the personal touches and service of smaller properties? No. Do I have any complaints about my stay here? No. The rooms are clean and quiet, the conference facilities are quite good, desk agents are friendly and efficient. The... More 

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Spokane, Washington
Top Contributor
207 reviews 207 reviews
35 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable beds. Great location. Pleasant staff. Internet available in the room for a fee, unless you are part of their frequent stay program or it is include because of the business meeting you are attending. Big flat screen TV. Putting your floor number into the elevator call button takes a little getting use to, but it does seem like... More 

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Foster City, California
Top Contributor
68 reviews 68 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel is pretty ridiculous, in a good way. Really great location, though I was staying for a conference -- I went out to dinner and drinks at a few different places nearby, JW was in a good walking distance. the elevators were really interesting / weird / fun -- you punch in your floor number at the elevator bank,... More 

Was this review helpful? Yes 3
Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 1 week ago

I am a regular customer on JWs for all my business trips, I want this time to highlight the culture of service in this location is beyond anything I have experiences (with exception of the baggage handler), specially Steven (valet) who went above and beyond to make sure that my car, and family got accommodate. Thanks Steven and the rest... More 

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