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JW Marriott Washington DC

4.0 of 5 1331 Pennsylvania Avenue NW, Washington DC, DC 20004
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JW Marriott Washington DC
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1,720 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Menomonee Falls, Wisconsin
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location and an overall great hotel. Appeared to be under going a renovation on a few floors to make it even better. I would definitely return again. Thanks for your service minded approach to make my stay enjoyable. Staff was great too!!

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Sumner, Christchurch
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the J W Marriott while participating at a conference held at the hotel. The greeting and professionalism of the staff was warm and consistent throughout my stay. The room was well appointed and comfortable. The conference facilities were great. The breakfast at the hotel restaurant was great as was the comfort of the bar. Internet was expensive... More 

Was this review helpful? Yes 2
CT
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I work internationally and have a lot of hotels to compare with ... and the staff at this hotel are as helpful and friendly as any place I have ever been. They go out of their way to help with problems that arise... and more. I had a 'Big Birthday' while there and after I got flowers sent in by... More 

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South Florida, Florida
Top Contributor
52 reviews 52 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

The JW Marriott Washington DC is clearly a flagship of the brand. That's apparent as soon as you step into the grand lobby. It's a very comfortable hotel. The beds are delightful, and even the regular rooms are a decent size. The staff are also a pleasure to deal with, from the agents at the front desk to the bell... More 

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Syracuse, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It's my personal opinion that the management of Marriott would like a traveller to consider a hotel labelled a JW to have the look and feel of the brand. They'd want the person to anticipate and experience a higher end hotel experience. For me, the hotel does not fit the expectations. The list of positives are few, however, that does... More 

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DanielMcKeon, Manager at JW Marriott Washington DC, responded to this review

Good evening DG7748713, Thank you for taking the time to review our hotel. I sincerely apologize for the shortcomings you experienced while on property. I will personally bring these incidents to our hotel leadership team to make sure these issues are corrected in a timely fashion. As for the Fed Ex incident you encountered during your stay, we did not... More 

Top Contributor
110 reviews 110 reviews
32 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 1 week ago

The 10th floor has just been renovated and they made a big deal about us being the first ones to stay in the room. Not sure what it was like before but we did notice some details - both good and bad. Room was spotless, 2 queen size beds with cozy pillows and sheets. Duvet cover wasn't sealed at the... More 

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New York City, New York
Top Contributor
134 reviews 134 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

The Marriott on Pennsylvania Avenue provides a comfortable place for a business meeting, but I would imagine that it would also serve tourists well. It has good meeting spaces, good internet access, roomy rooms, and has a good location. The one downside of the hotel, however, is its environmental systems. Granted it was winter when I was there, but the... More 

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DanielMcKeon, Resident Manager at JW Marriott Washington DC, responded to this review

Good Evening, Thank you for taking the time to review our property. Your feedback is a useful tool we use to better service our future guests. Please allow me to apologize for the erratic temperatures you experienced while staying here. I've voiced these concerns to our engineering department to ensure corrective action is taken. Thank you very much for bringing... More 

Manassas, Virginia
Top Contributor
129 reviews 129 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here over Valentines Day. Several floors were getting renovated. We were fortunate to get a newly renovated room. Very modern motif. Wonderful bedding. Nice shower stall with sliding glass doors. Beautiful room and view. The staff were welcoming and helpful. Overpriced room service. Overnight Parking $42! That's insane.

Was this review helpful? Yes 2
New Lebanon, Ohio
Top Contributor
226 reviews 226 reviews
25 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, very beautiful lobby with a Starbucks. Convieneintly located to the Mall, food, and monuments. Gorgeous views in the early morning. Staff was very polite and helpful for directions to our early morning meeting.

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Saint Louis, Missouri
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here last summer while on business. The location is absolutely great. It’s a short walk to Metro Center, the Smithsonian Museums, White house and National Mall. The rooms and lobby are clean and very nicely furnished. The staff was terrific and seemed to enjoy their jobs.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • White House(64)
  • Very nice(17)
  • Great location(9)
  • Room service(5)
  • National Mall(3)
  • Concierge lounge(3)

Additional Information about JW Marriott Washington DC

Address: 1331 Pennsylvania Avenue NW, Washington DC, DC 20004
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Washington DC 4*
Number of rooms: 772
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Priceline, Despegar.com, Hotels.com, Hotwire, TripOnline SA, Odigeo and Tingo so you can book your JW Marriott Washington DC reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Washington Dc Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Hotel Style:
#9 Green Hotel in Washington DC
#29 Luxury Hotel in Washington DC
#62 Romantic Hotel in Washington DC
#66 Business Hotel in Washington DC
#67 Family Hotel in Washington DC

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