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Hyatt Regency Washington on Capitol Hill

3.5 of 5 400 New Jersey Ave. NW, Washington DC, DC 20001
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Hyatt Regency Washington on Capitol Hill
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Hyatt Regency Washington on Capitol Hill
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1,726 reviews from our community

Traveler rating
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    369
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    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed at this hotel because wife was having a conference at the same place. Location wise, this hotel is good. 10 minutes walk from Union Station, which provide connections to neighbouring states like NY etc. Also a 10 minute walk to the National Mall and Capitol Building, where all the museums are located. Also near to Chinatown and Verizon Centre.... More

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

A reasonable place to stay in DC. Good location and reasonable cost. Clean rooms and helpful staff. I don't know what else to put for the minimum 200 characters. I wish I did not have to put 200 characters.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Guest Relations at Hyatt Regency Washington on Capitol Hill, responded to this review

Thank you for taking time to provide comments on your stay with us! I’m delighted to hear that you find our location to be convenient and the prices to be reasonable. It’s fantastic that the staff was so helpful during your stay. I hope we can welcome you back again. Abrea H – Guest Relations More

Humble, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel lobby is fabulous, so I was all geared up for a beautiful room. Yeah, not so much. The room was just ok, nothing special at all. So why the five stars? The hotel staff went above and beyond to ensure my needs were met. The couple in the room next to us, had a domestic dispute. Security came... More

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

It is always fantastic to hear about our staff truly implementing the authentic hospitality Hyatt strives for, for every guest. I hope your travels will bring your back around to Hyatt Regency Washington. Tori Huerta Hyatt Guest Relations Associate More

Los Angeles, California
Top Contributor
56 reviews 56 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First know that this hotel is mostly a "meetings hotel" meaning that you'll likely be competing with noisy bustling groups and may have trouble with getting the rooms you want. Second, the hotel could use a refurbishing. A lot of it--including the rooms--seem a little on the tired side and noise in the rooms can be a problem depending on... More

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Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I spent 5 nights here when she was at a convention. I found the Hyatt staff to be fantastic. The rooms are nice - the usual Hyatt fare, which means clean, comfortable bedding, and fairly neutral decor. We asked for and received a room in a quiet location, which is really important to me. This hotel is... More

Was this review helpful? Yes 1
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is a great spot on the Hill, but the room decor is pretty mediocre. The beds have plain white damask linens. There is no color to the rooms or decorative features. Beds are fairly comfortable. A few other disappointments, they only have about 30 channels for cable TV. That's certainly way below what I expect for a four... More

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Las Vegas, Nevada
Top Contributor
62 reviews 62 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We are die hard Marriott fans wit lots of status and points. We chose to stay at the Hyatt Regency on Capitol Hill to attend a conference at the venue for ease of planning and travel. When checking in, the desk manager (Lawrence) was extremely friendly, accommodating and helpful. It seemed that he went out of his way to ensure... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

Thank you for providing your feedback regarding your stay at Hyatt Regency Washington. I'm so delighted that you enjoyed your stay and our wonderful staff. We are truly lucky to have great associates as they are instrumental in our hotel's success. I'm happy that you enjoyed your meal in Article One. I will certainly forward your feedback to our management... More

Johannesburg, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff was friendly , nice quiet hotel at a reasonable rate. Recommend anyone to stay there. Food is average and there is no room service. They helped book my tours to visit DC after my business conference

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

Hello Leandra N, Thanks for taking the time to share feedback on your recent visit to Hyatt Regency Washington D.C. We really appreciate your loyalty to the Hyatt brand and thank you for recommending our location to future guests. I hope to welcome you back on your next trip to the D.C. area. Warm regards, Drew D.-Guest Relations Associate More

Denver
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel gave me a hypoallergenic room. This room was spotless and more sparse than I expected. Nevertheless, the bed was very comfortable. Furnishings and surfaces were updated with solid surface tops. I heard quite a bit of noise in the hallway outside my room as well as street traffic. My room faced a side street which didn't have much... More

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

Good Afternoon pdtravel1, We appreciate you writing this review on your most recent experience at Hyatt Regency Washington D.C. Thrilled to hear you enjoyed yourself and the hotel's location & amenities. We often hear enthusiastic remarks on our amazing location and how convenient it is for our guests. We cannot wait to welcome you back in the the future. Warm... More

Phoenix, United States
1 review
3 of 5 stars Reviewed 1 week ago

I had a very bad experience with reservation staff, but front desk staff were helpful, efficient, and took care of everything quickly. Rooms are pleasant and clean, but don't expect extras. No makeup mirror or bathrobe. The whole hotel is a bit worn.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

Greetings Lisa H, Thank you for going out of your way to share feedback on your recent stay at Hyatt Regency Washington D.C. I am so very sorry to hear about your experience at this location and the lack of customer service that was provided. I have forwarded your comments to our executive management team to ensure these challenges do... More

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Additional Information about Hyatt Regency Washington on Capitol Hill

Address: 400 New Jersey Ave. NW, Washington DC, DC 20001
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Washington on Capitol Hill 3.5*
Number of rooms: 834
Reservation Options:
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Also Known As:
Hyatt Regency Washington On Capitol Hill Hotel Washington Dc
Washington Dc Hyatt Regency
Hyatt Washington Dc

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