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Hyatt Regency Washington on Capitol Hill

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400 New Jersey Ave. NW, Washington DC, DC 20001
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1 room 1 guest
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Hyatt Regency Washington on Capitol Hill
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2,358 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
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Burton upon Trent, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel location was great, close to the mall all within easy walking distance. The hotel itself was overall very good the only down sides were 1) There was no hot water in the shower before 6am (yes we're early risers) 2) The house keeping would occasionally forget to replace some used items such as cups and coffees 3) Breakfast... More 

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Tel Aviv
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for three nights. the staff were very amable and trying to help. rooms were OK, clean and well maintained. the shower was not so good, and water came very slow, since we were on two rooms, seems this was not an issue with our room, but a general issue. Beds can be improved but were good enough (queen... More 

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Melbourne, Florida
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The Hyatt Regency was only a few blocks from union station. This is where you catch the metro subway and circulator buses. I asked for directions at the hotel. Not very helpfull. Go down a few blocks and it is there. All the person needed to say was turn right outside hotel. Make a left on d street and you... More 

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Washington, DC
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel is great, except for the parking and valet, they don't seem to be in any hurry to help or park your car. From the front desk staff to the banquet team they are great, attentive and accommodating. The rooms are comfortable and clean, but minimalist not much too them. I did not like the pedestal... More 

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Flower Mound, TX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were in town on vacation. Me, my husband, and two school-age children. The Good: Good location within walking distance of Capitol and major sites as well as plenty of dining. Several bus tour companies have stops right outside or across the street. There were always cabs waiting at the hotel's stand. The bar has plenty of comfortable seating and... More 

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Florida
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at this Hyatt on four occasions recently from July 30-Aug 2, 2015 in Room 686, which was very clean and a nice comfortable king bed. Because I was Gold Passport member, nternet in the room was complimentary, which I appreciate.. Emma checked me in and was very kind. Rodney in Valet was friendly with sincere smile and... More 

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Syracuse, New York, USA
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second time my husband and I have stayed here and once again, it did not disappoint. We drove in from Syracuse after work on Friday and got in close to midnight. When we pulled up, the valet came up and offered to assist us. While we were all set and didn’t need help, he still helped us... More 

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HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear DKTravel2, Thank you so much for taking the time to share your experience with us. We are very happy to hear our staff members were so pleasant during each encounter. It is wonderful to know our in-room amenities met your needs throughout your stay. We will certainly look into your feedback regarding the positions of available vending machines. We... More 

Milwaukee, Wisconsin
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked this hotel because of good deal through Priceline but was later concerned about some of the reviews on TripAdvisor. Most of those concerns ended up being a nonissue. The hotel is very easy to get to from DCA and traffic wasn't much of an issue, even though we arrived around rush hour time. Check-in was smooth and the front-desk... More 

Was this review helpful? Yes 1
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear CivicDriver, We value our guest feedback incredibly and encourage our guests to share their experiences with us. We would like to thank you for taking the time to explain your initial concerns, and how they were later quelled thanks to your fine experience. We are pleased you found each department of our staff to be so accommodating and that... More 

chicago, United States
3 of 5 stars Reviewed 4 days ago NEW

Great location for site seeing trip. I would check on other hotels in the same area before booking at the Hyatt again. Rooms are small, air conditioning and hot water were not at normal service levels. Quality of food at breakfast buffet was not Hyatt standard.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked 2 rooms for the weekend of August 14th through the 17th and had a great time, everyone was very helpful and the service was great. See Bakarr and Adelso in the lounge and Edith in the restaurant for breakfast. They provided my friends and I great service! The hotel is very close to all the sites and museums... More 

Was this review helpful? Yes
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear Mark D, It is always lovely to hear which specific qualities of our hotel made your stay so wonderful. We appreciate you taking the time to share your experience with us. We are glad to know that our quality of service is what sets us apart from other hotels and we thank you for your kind words. We would... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(6)
  • Very friendly(6)
  • Room service(6)
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