the neighborhood is bad, there's no minibar in the rooms. WIFI service is very expensive. The staff , however, is very nice and friendly More

This is an excellent choice for a hotel to do business in the DC area - I stay here all the time (20+ nights per year). Easy trip in from Reagan Airport, close to the various Administration departments, walking distance to Capital Hill and the legislative offices, 2 blocks to Union Station - the location cannot be beat. The staff... More

I was overwhelmed by the customer service at this hotel. All the staff was incredibly friendly and helpful. The location was very central. A short walk to Union Station made this very convenient for getting around the Capitol Hill area. Surprisingly, my room was directly located across the street from the Fire Dept. I wondered if this might be a... More

We decided to stop here for a few days on our trip across the us. We ended up staying 4 nights. The accommodations were great, we were upgraded, and the staff from doormen to bellmen to check in staff to concierge were helpful with all of our questions and recommendations. the room was clean, the sheets crisp, the room service... More

This is an incredibly busy hotel which caters to conventions, groups and all sorts of nuts who want to protest something - as its 3 blocks from the capital and supreme court buildings. Upon checking in, I asked the desk if it was near an elevator and she said no...fine. I got off the elevator and it was the very... More

Stayed at the Hyatt in November 2011 while attending a conference. The hotel was conveniently local within walking distance of Union Station and Capital Hill. Still, it felt quiet and residential. The staff was great; willing to go the extra mile to make your stay enjoyable. My only peeve was that there was a fee for internet use. I have... More

I stayed at the Hyatt during MLK weekend 2012, for a special event. The staff throughout were very helpful, very friendly and generally seemed to go out of their way to make our stay pleasant. It was a very positive experience. More

The hotel was nice enough, wouldn't pay more than what we pay through Hotwire though. The room was nice and clean, like I said nothing special. It was nice that it was walking distance to Union Station, but pretty much it. If you want nightlife go get a place closer to Georgetown. Parking was outrageous ($46 per night), then again... More

Walking distance to the Hill... You can quickly move around the capital from this hotel... Rooms were shoddy... Massive hotel... Lots of conventions here... The bar is large and open... Staff is average at best... Book it for the location only... no frills here... More