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Hyatt Regency Washington on Capitol Hill

3.5 of 5 400 New Jersey Ave. NW, Washington DC, DC 20001
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Hyatt Regency Washington on Capitol Hill
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Hyatt Regency Washington on Capitol Hill
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1,898 reviews from our community

Traveler rating
    548
    755
    395
    127
    73
See reviews for
458
343
108
700
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1898)
  • Mar-May only
    (375)
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    (603)
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    (514)
  • Dec-Feb only
    (406)
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USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Too little for too much, indifferent, sagging hotel. Room furniture old & not working properly, indifferent cleaning staff, terrible food at a high cost.I stayed here only because we had a conference on the premises. Next time it's worth checking in at a Hilton or other nearby. The Hyatt was a rip off and great dissappointment.

Review collected in partnership with Hyatt Hotels

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Washington DC, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would highly recommend this.hotel . Room was pristinely clean. Fixtures in room: TV, shower , thermostatically controlled heater, tables and lights were high quality and worked excellently. Computer accommodation had both wireless and wired Ethernet connection available, both worked fine. Bed was very comfortable.. Shades and curtain made the room very dark at night. Room was quiet with no... More 

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Hyatt Guest Services at Hyatt Regency Washington on Capitol Hill, responded to this review

Thanks for sharing your recent experience at Hyatt Regency Capitol Hill, Washington DC. I’m delighted you enjoyed our location convenient to the Smithsonian as well as public transportation. It’s good to know our staff was helpful and friendly and you enjoyed your quite room and comfortable bed. We look forward to welcoming you back on your next trip to the... More 

Hackensack, New Jersey
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The concierge allowed us to check in at noon and upgraded our stay to Deluxe room. The ambiance of the hotel room is perfect. The breakfast buffet for $22 was definitely worth it. It was an excellent stay and I would recommend doing the car valet service as well!

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

Thank you for providing your feedback regarding your stay at Hyatt Regency Washington on Capitol Hill. I am delighted to hear you were able to get an early check in, and also got upgraded! I hope you have an opportunity to return in the future. Best Regards, Annah E. More 

Orlando, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Loved the location, rooms, and services! Had an amazing time! Loved how close it was to great food options and Capitol Hill! The West Wing Cafe was within walking distance and was an amazing choice for lunch.

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

Thank you for providing your feedback regarding your stay at Hyatt Regency Washington on Capitol Hill. I am happy to hear our location worked out so well with your travel needs. I am also delighted your enjoyed our rooms and service provided. I hope you have an opportunity to return in the future. Best Regards, Annah E. More 

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here in late January/early February. The room was very small, but comfortable and neatly appointed. The service was quite friendly. Being from the Chicago area, I saw that the weather was forecasting a blizzard heading to my hometown. The hotel let me check out a night early without charging for the unused night, and even refunded my unused... More 

Was this review helpful? Yes 2
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Washington on Capitol Hill, responded to this review

Thank you for providing your feedback regarding your stay at Hyatt Regency Washington on Capitol Hill. I am happy to hear you enjoyed our location, and that the front desk was able to be so accommodating during your stay. I hope you have an opportunity to return in the future. Best Regards, Annah E. More 

Annandale, United States
1 review
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Hyatt Regency. It is a very nice hotel with lots to offer. We took advantage of the room service, concierge, and restaurant/lounge. The food was excellent and the rooms were clean. It is located close to the Capitol building and a short walk to the mall. I highly recommend this hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Miami, United States
1 review
2 of 5 stars Reviewed 1 week ago

Bad odor in the hallways, expensive food / low quality. Internet service overpriced. There are other options within walking distance of this hotel. Hotel personnel at the lobby and valet parking not attentive and distracted. Not a hotel if you're looking for quality

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Washington on Capitol Hill, responded to this review

Greetings, Thank you for taking the time to review Hyatt Regency Washington. I appreciate your feedback on our food and prices. I am happy to tell you that internet is now free for all Hyatt guests. I am so sorry the staff was not attentive to your needs! If you would like further follow up please feel free to contact... More 

Chalmette, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay at the Regency Hyatt was excellent. I did not have any issues and the personnel and services were great. I dined at Article One for lunch and dinner and the food was excellent. I especially enjoyed the soup.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Hyatt Guest Services at Hyatt Regency Washington on Capitol Hill, responded to this review

Thanks for taking time to share your experience at Hyatt Regency Washington DC. It’s great to hear the personnel were helpful and you enjoyed the services at the hotel, especially your meals at Article One. Hope you join us again on your next trip to the capitol. Lois M Hyatt Guest Services More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a lovely long weekend at Hyatt Regency. We were fortunate to receive complimentary breakfast and it was very good! The bar/grill has comfortable seating. Our service was slow but it was a holiday and the staff did their best. The restaurant has a nice menu but we only ate there for breakfast. The parking is expensive as it... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Hyatt Guest Relations at Hyatt Regency Washington on Capitol Hill, responded to this review

Greetings, Thanks for reviewing Hyatt Regency Washington! I am glad to see you enjoyed your breakfast and our comfortable restaurant setup. I also like that you enjoyed our comfortable beds and 2 cup coffee makers. I am pleased that our location was also convenient for you. I hope you are able to come back and stay with us again. Safe... More 

Hyattsville, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a great opportunity to experience the service this hotel provides to its customers who become incapacitated during their stay. The hotel staff kept in touch with the guests and offered assistance until their departure..

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Hyatt Guest Services at Hyatt Regency Washington on Capitol Hill, responded to this review

Thank you for your feedback from your recent stay at Hyatt Regency Washington on Capitol Hill. I’m sorry to hear you were under the weather during you stay and were not able to enjoy the capitol. I am glad to hear the hotel staff took good care of you and saw to your needs. I hope you can come back... More 

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Additional Information about Hyatt Regency Washington on Capitol Hill

Address: 400 New Jersey Ave. NW, Washington DC, DC 20001
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Washington on Capitol Hill 3.5*
Number of rooms: 834
Reservation Options:
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Also Known As:
Hyatt Regency Washington On Capitol Hill Hotel Washington Dc
Washington Dc Hyatt Regency
Hyatt Washington Dc
Hotel Style:
#7 Green Hotel in Washington DC
#50 Business Hotel in Washington DC
#59 Romantic Hotel in Washington DC
#65 Family Hotel in Washington DC

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