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Hyatt Regency Washington on Capitol Hill

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400 New Jersey Ave. NW, Washington DC, DC 20001
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Hyatt Regency Washington on Capitol Hill
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Hyatt Regency Washington on Capitol Hill
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2,039 reviews from our community

Traveler rating
    613
    799
    417
    135
    75
See reviews for
478
365
114
785
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We have stayed at this Hyatt several times. I would say it is much better now than in the past. Great location, easy walk to Union Station, Capital, Smithsonian and other sights. The food was great, the staff was wonderful. Beds were very firm would be my only real complaint.

Review collected in partnership with Hyatt Hotels

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New York, NY
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed at this hotel because I was speaking at a conference that was being held at the hotel. The rooms are spacious and comfortable with down comforters and great water pressure in the showers. The hotel has a good amenities and is generally well located near the capitol, though there are very few restaurants in the area and... More 

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Lexington, Massachusetts, United States
Top Contributor
127 reviews 127 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was amazed at how many people could be handled at conventions and never feel crowded. There were several organizations 100's of people and everything was quick including the elevators. Walking distance to the Capitol and plenty of taxis for further rides.

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Dallas, Texas
Top Contributor
73 reviews 73 reviews
13 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The location is awesome! Our stay was comfortable and the hotel itself is really really nice. The big turn off was the people providing the service. I was on the verge of giving poor rating, but maybe they were having a rough weekend. I am a fair person. We did the self check in and out and we had interaction... More 

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HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear INTILUSION, We appreciate the opportunity to hear about your experience. The service you encountered is certainly not characteristic of the hospitality we usually offer. Rest assured that your comments have been noted by management and we will ensure that only the finest standards in service are being upheld at our hotel. We hope your stay improved after the first... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was located easily within walking distance to the attractions we wanted to see. The staff was friendly! The room was clean. There was one very minor incident. A very boisterous party started in the room next to us & sulked out into the hall. I called the front desk, & they immediately came and resolved the issue. There... More 

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HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear Taska G, Thank you for taking the time to review your stay at Hyatt Regency DC. We want our guests to enjoy a thoroughly satisfying experience from start to finish. We are relieved to know security could step in and eliminate the disturbance from the area around your room. Your recommendation is very much appreciated, and we hope to... More 

Oklahoma City, Oklahoma
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stay here every year for business. It is a great location for Capital Hill visits but has been in need of an update for about 6+ years. Because of the location you will pay premium price for this Hyatt. Housekeeping staff is very good.

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HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear time2flyaway, Thank you for your continued loyalty to our hotel. In order to offer great value, we strive to deliver exceptional service in a fine location. We have taken note of your feedback regarding our facilities and will keep it in mind as we plan for future improvements. We appreciate your business and look forward to our next chance... More 

Arvada, Colorado, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our first trip to D.C.. Great location, customer service, near mass transit. Liquor store across the street. The West Wing Cafe next door was very convenient and reasonable for quick meals, great breakfasts. We stayed 6 nights, comfortable bed, clean.Very kid friendly. Heating unit is noisy. Took taxi to and from Reagen Airport, quick and reasonable. Near Union Station, metro... More 

Review collected in partnership with Hyatt Hotels

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Palo Alto, California
Top Contributor
127 reviews 127 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hyatt Regency Washington on Capitol Hill is a nice hotel on Capitol hill. It is within walking distance from Union Station and the Capital Building. The view from our room was terrible. Also, you have to pay for wifi.

Was this review helpful? Yes 1
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear Maximilian G, We appreciate the chance to hear your thoughts. As of February 14, 2015, our hotel offers free WiFi to all guests. Furthermore, we are happy to relocate you to a room with a better view if possible. In the future, we encourage you to contact us before your arrival so we can try and secure a preferable... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed at the hotel for four nights for a conference held at the hotel. The allergy free room smelled very nice, and the king bed was fantastic - very comfortable. I stayed there for about $229 a night, which is not unreasonable for the hotel chain, the location, etc. The room could use a small refrigerator but the in-hotel... More 

Review collected in partnership with Hyatt Hotels

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Walpole
1 review
5 of 5 stars Reviewed 1 week ago

everything was as expected, clean ,comfortable room with very good service, convenient location, what more could you want . Price is expensive but on a par for the neighborhood. only compliant is the internet is combersome

Review collected in partnership with Hyatt Hotels

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HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear jpourbaix, Thank you for taking the time to share some thoughts on your recent stay. We are pleased to have met your expectations in every sense. If at any point the Internet service seems to be slower than normal, simply let our staff know so they can recharge the router. Never hesitate to ask if there is something you... More 

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