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Helix, a Kimpton Hotel

3.5 of 5 1430 Rhode Island Ave. NW, Washington DC, DC 20005
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#66 of 130 Hotels in Washington DC
1,263 Reviews 4 of 5 stars
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Helix, a Kimpton Hotel
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Helix, a Kimpton Hotel
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1,263 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerset, New Jersey
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

I recently traveled to DC for a conference and was booked at the Helix. While staying there, I experienced several issues. First, the hotel is supposed to have a trendy pop style, but it is only used to hide the massive needs for upgrades to the building. The rooms are decent sized for DC, but they lack in the cleanliness... More

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Sandy Springs, Georgia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has a great location and fun vibe but I was a little dissapointed in the overall level of customer service in comparison to what I have received at other Kimptons. I think the hotel was booked and everyone was just busy but I felt as if I was a burden on the staff when just trying to check... More

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Tienray, The Netherlands
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

After a late arrival at the hotel at 8 pm, we checked inn and the people at guestservice were very helpfull. However they didn't tell us that they would park our car, so we were standing in drive way with another car in front of us and they both left the car en went inside with their luggage. Nobody came... More

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Baltimore, Maryland
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a nice place to stay for a girls only getaway in DC. Our room was a nice size and the decor and features were modern. The staff were friendly and helpful and we really enjoyed the "happy hour" from 5-6 with free wine/sangria. The bar/lounge were nice and there was a cute outdoor seating area as well. Beds... More

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San Juan, Puerto Rico
Top Contributor
118 reviews 118 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our 1st stay at the Helix or a Kimpton hotel, which we have read a lot about it. We stayed for 4 nights, the rooms were clean,retro decor(it reminded me of Hard Rock Hotels) the beds comfy, the bathrooms were kind of small and tight. The hotel needs a do over since it's a bit rundown and found... More

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Baltimore, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

At first arriving to the hotel my wife went in to check in and was not welcomed or greeted. She informed the guest services that she had a reservation but it was in my name. She was told well then I will need her to come in and give a credit card and ID. I understand the need for the... More

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Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

Dear 741Lauren1204, I am so sorry this was the experience you had at the Helix. We do pride ourselves on our fun, friendly, and personable service from our Team. I am so sorry they were curt, this is certainly not the warm welcome you should have received. Again, my sincerest apologies but thank you for letting us know so we... More

Eccleshall, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We had the misfortune of being booked into the Helix on the final leg of our world tour. Our three nights stay started on 30th August 2014. We arrived at around seven in the evening with no greet by porterage so we mauled our bags up the five steps to the lift floor. Assigned a room on the second floor,... More

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Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

Dear Peter B, I cant express to you my sincerest apologies. Sounds like we truly dropped the ball with the housekeeping condition you found your room. This is unacceptable by our standards. We want to provide our guests are comfortable, fun, and most importantly clean hotel. I cannot offer a reason why we dropped the ball during your visit. I... More

Troy, Alabama
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a conference and everything was very clean and customer service was great. The decor is as far from tradition as possible. There are lots of bright colors and art. If you like classic and plain hotels then this is not the place for you. This place is a unique experience.

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Mark H, Front Office Manager at Helix, a Kimpton Hotel, responded to this review

FoodBucketList, I could not agree with your description of our hotel more. All of our colors and art definitely set us apart from a classical style or "plain" hotel. We are pleased we could provide you with a unique experience while also displaying great customer service. Thank you so much for your review and your business. More

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here last week and it was nice. The front desk people were very nice and I met a manager who recommended a few places for dinner around the area. They were also cool with me let my friend wait in the lobby with her dog. I think most places would freak out a little about a dog that... More

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Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

William P, hook em' horns!! so glad you and your dog loved your visit to the Helix. Glad our staff provided with some great recommendations in our super popular 14th st neighborhood. Hope to see you again, Modi Ahmed General Manager More

Frederick, Maryland
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night and had no major complaints. The staff were all super friendly and accommodating. Only issues were that the cable kept going in and out but that was probably because of the heavy storm that came while were there. The only other issue is that I think the hotel is starting to show its age. Bit... More

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Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

Hello MDTJ, thanks for writing the review. Any and all feedback is appreciated and listened to. Glad our staff was pleasant. Thanks for the letting us know about the housekeeping issues, we'll attack them right away. Hope to see you again soon, Modi Ahmed General Manager More

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Additional Information about Helix, a Kimpton Hotel

Address: 1430 Rhode Island Ave. NW, Washington DC, DC 20005
Phone Number:
Location: United States > District of Columbia > Washington DC > Logan Circle/ Shaw , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Helix, a Kimpton Hotel 3.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Kimpton Washington Dc

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