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Helix, a Kimpton Hotel

3.5 of 5 1430 Rhode Island Ave. NW, Washington DC, DC 20005
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#66 of 130 Hotels in Washington DC
1,258 Reviews 4 of 5 stars
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Helix, a Kimpton Hotel
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Helix, a Kimpton Hotel
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1,258 reviews from our community

Traveler rating
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    398
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
San Juan, Puerto Rico
Top Contributor
118 reviews 118 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is our 1st stay at the Helix or a Kimpton hotel, which we have read a lot about it. We stayed for 4 nights, the rooms were clean,retro decor(it reminded me of Hard Rock Hotels) the beds comfy, the bathrooms were kind of small and tight. The hotel needs a do over since it's a bit rundown and found... More

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Baltimore, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

At first arriving to the hotel my wife went in to check in and was not welcomed or greeted. She informed the guest services that she had a reservation but it was in my name. She was told well then I will need her to come in and give a credit card and ID. I understand the need for the... More

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Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

Dear 741Lauren1204, I am so sorry this was the experience you had at the Helix. We do pride ourselves on our fun, friendly, and personable service from our Team. I am so sorry they were curt, this is certainly not the warm welcome you should have received. Again, my sincerest apologies but thank you for letting us know so we... More

Eccleshall, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We had the misfortune of being booked into the Helix on the final leg of our world tour. Our three nights stay started on 30th August 2014. We arrived at around seven in the evening with no greet by porterage so we mauled our bags up the five steps to the lift floor. Assigned a room on the second floor,... More

Was this review helpful? Yes 2
Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

Dear Peter B, I cant express to you my sincerest apologies. Sounds like we truly dropped the ball with the housekeeping condition you found your room. This is unacceptable by our standards. We want to provide our guests are comfortable, fun, and most importantly clean hotel. I cannot offer a reason why we dropped the ball during your visit. I... More

Troy, Alabama
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for a conference and everything was very clean and customer service was great. The decor is as far from tradition as possible. There are lots of bright colors and art. If you like classic and plain hotels then this is not the place for you. This place is a unique experience.

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Austin, Texas
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here last week and it was nice. The front desk people were very nice and I met a manager who recommended a few places for dinner around the area. They were also cool with me let my friend wait in the lobby with her dog. I think most places would freak out a little about a dog that... More

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Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

William P, hook em' horns!! so glad you and your dog loved your visit to the Helix. Glad our staff provided with some great recommendations in our super popular 14th st neighborhood. Hope to see you again, Modi Ahmed General Manager More

Frederick, Maryland
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night and had no major complaints. The staff were all super friendly and accommodating. Only issues were that the cable kept going in and out but that was probably because of the heavy storm that came while were there. The only other issue is that I think the hotel is starting to show its age. Bit... More

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Modi A, General Manager at Helix, a Kimpton Hotel, responded to this review

Hello MDTJ, thanks for writing the review. Any and all feedback is appreciated and listened to. Glad our staff was pleasant. Thanks for the letting us know about the housekeeping issues, we'll attack them right away. Hope to see you again soon, Modi Ahmed General Manager More

Hopewell, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

We love the Helix Hotel. The Staff is wonderful. The rooms are trendy, very spacious, and clean. We stay at the Helix when we are going to the Hip Club area on U Street , that is only a short cab ride away. We park our car, and never worry about driving .Very nice shops and restaurants are close by.... More

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West Windsor Township, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

Very modern hotel. I travelled with my family. I would say the rooms are nice, very modern design. I would say parking is difficult and expensive if you use hotel's parking lot. I suggest that you park on the garages nearby. Breakfast wasn't complimentary. Price is reasonable. Wifi would be free if you signup, otherwise, it is paid.

Was this review helpful? Yes 1
Monterrey, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay at the Helix. The hotel was trendy and the room was spacious and well designed and staff was incredibly helpful and was 8 blocks away from the White House. Would definitely stay again!

Was this review helpful? Yes 1
Poole, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The service is very poor here We requested a coffee maker which was duly delivered to our room but it was a great hassle to get the coffee. The housekeeping staff should replenish daily. There is no where to seat most of the day as the dining / lounge is closed off after breakfast. The outside patio is also not... More

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Mark H, Front Office Manager at Helix, a Kimpton Hotel, responded to this review

Elaine E, Thank you for taking the time out of your day to write this review. I apologize that we did not meet your expectations on your recent visit. Hopefully you will return in the future and give us another opportunity to provide you with a stellar stay. We greatly appreciate your business. More

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Additional Information about Helix, a Kimpton Hotel

Address: 1430 Rhode Island Ave. NW, Washington DC, DC 20005
Phone Number:
Location: United States > District of Columbia > Washington DC > Logan Circle/ Shaw , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Helix, a Kimpton Hotel 3.5*
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Also Known As:
Kimpton Washington Dc

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