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Holiday Inn Washington - Capitol

3.0 of 5 550 C St. SW, Washington DC, DC 20024
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Holiday Inn Washington - Capitol
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Holiday Inn Washington - Capitol
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1,435 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
31 reviews 31 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great location if you're visiting Washington, DC and interested in the nearby sights and museums. It's within walking distance to the museums and galleries. The staff was extremely helpful at check-in and our room was nice and had everything we needed (coffee maker, mini refrigerator, etc.) It also offers a dine-in restaurant, gift shop and a deli... More

Was this review helpful? Yes
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review

I'm so glad you were pleasantly surprised with our hotel and that you will return. We truly appreciate your business and your extremely nice review of our hotel. More

Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

A recent trip to DC and stay at this Holiday Inn. It was a very nice surprise. Check in started off my opinion of the staff at this hotel. They are excellent! Everyone I came in contact with was extremely cheerful and helpful. Well done Holiday Inn! The room was comfortable and quite. Awesome location walking to all the Smithsonian... More

Was this review helpful? Yes
Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Thank you so much Fl4me for your great review of the Holiday Inn Capitol! I am so pleased to note that you found our team to be excellent, friendly and helpful. I am also glad that you enjoyed and were able to take advantage of our convenient location to the Metro and local area attractions. Thank you so much for... More

1 review
1 of 5 stars Reviewed 5 days ago NEW

I travel 200+ days a year, and stay in dozens of hotels. This was hands-down the worst experience I've had with an American hotel. Between inoperable elevators, faulty plumbing in the room, a series of fire alarm activations between 11PM and 1AM, drunken guests leaving adjoing-room televisions on at ear-splitting volumes, and a completely indifferent staff, I'm completely soured on... More

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SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review

I'm so sorry you experienced what you did during your stay. There was a leak in the garage below the hotel and it caused a ground fault in the garage system alarming the entire hotel. When the hotel alarm goes off, it is designed to inform the staff that something is indeed wrong. Unfortunately, because it was in the garage... More

Ellicott City, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

3 tips follow. Very clean and nice hotel. (1) The parking garage across the street under the Department of Education often runs Saturday and Sunday weekend specials for half the price. (2) The hotel breakfast and dinner buffet isn't bad considering DC's food prices. Few restaurants nearby are open after 5pm. If on a budget, try the McDonalds next to... More

Was this review helpful? Yes
Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Dear Jay9875, Thank you so much for telling others about our hotel and for leaving very good tips to future travelers. We hope to see you again at the Holiday Inn Capitol! Best Regards. More

Carlsbad, California
2 reviews
2 of 5 stars Reviewed 1 week ago

I've stayed at my share of Holiday Inns, so this is not a knock on the chain, but this place has issues. At 11:30 pm, the train rolled past our bedroom window. It went on for--no kidding--nearly 10 minutes. An incredibly long, very loud interruption late at night. But at least it drowned out the sound of the girls in... More

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Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Thank you for taking the time and effort to address your concerns in regards to your recent stay with us at the Holiday Inn Capitol! I am so sorry that you experienced what you did while you stayed with us. We are currently completing a major renovation to our hotel and that is the reason for the Market undergoing construction... More

2 reviews
5 of 5 stars Reviewed 1 week ago

This is the second time we've stayed at this hotel. I didn't review it the first time because I was afraid it was a fluke. Nope. Identically great stays. The room was very clean, big enough for my lovely wife, myself,a 6 & 11 year old, and decorated modernly enough (this doesn't cost quite as much as the Ritz, so... More

Was this review helpful? Yes
Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Dear robert c, Thank you so much for choosing to stay with us again at the Holiday Inn Capitol! I am so glad that we did not disappoint and that your stay was just as good as the first time. I am also pleased to note that you found our team to be helpful and friendly. Thank you so much... More

Ontario, California
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was in October during a few of the marathons for 3 nights. Easy access from Reagan airport via taxi for $14. The location of the hotel is great; walking distance to the smithsonian museums, botanical gardens, Capitol Hill and close proximity to the train line. I walked everywhere and didn't use the transit or taxi except going to... More

Was this review helpful? Yes 1
Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Dear Cherished T, Thank you so much for taking the time and effort to address your concerns in regards to your stay. I am glad to note that you found our location to be convenient to the National Mall and Reagan airport. I am so sorry about the placement of your room. We try our hardest to place as many... More

Hornchurch Essex
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in November 2014. It cost £210 per night after tax and boy is that too much for a 1970's decorative style hotel room. I have paid £49 in the UK for far better hotels. Breakfast was average at best and there isn't anything I can actually recommend. It was clean is the only thing I can say.... More

Was this review helpful? Yes
Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Hello Debtel007, Thank you so much for taking the time and effort to share your concerns in regards to your recent stay with us at the Holiday Inn Capitol. I apologize that you were not pleased with the rate and breakfast during your stay. We try our hardest to make each guest's stay a satisfying one. I am so sorry... More

Blue Mountains NSW
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was excellent, from the time we arrived, until we left 4 days later. The staff are super efficient without being officious. Made us feel that they really were there to help us. We ate breakfast at the hotel each day. There was plenty of choice, and again, very helpful staff. It suited us to eat at... More

Was this review helpful? Yes
Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Dear Ruth S, Thank you so much for your excellent review of the Holiday Inn Capitol! I am so glad that you enjoyed your stay with us. I am so pleased to hear that you found our staff to be helpful and efficient. Our team works very hard to make each guest's stay a satisfying one, it is nice to... More

illinois
Top Contributor
74 reviews 74 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with spacious rooms and just a block from the metro and not far from the capital mall. Will be better when the construction is done but I would come back again. Close location to go see the sights.

Was this review helpful? Yes 1
Ebonie W, Manager at Holiday Inn Washington - Capitol, responded to this review

Dear debed-ILLINOIS, Thank you so much for your excellent review of the Holiday Inn Capitol! I am so glad that you enjoyed our convenient location to the National Mall and other local attractions. I am also pleased to note that you noticed the improvements we are making to our hotel. I am excited and anxious to see the end result... More

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Hotel Summarization (Beta)

What travelers say

  • National Mall(32)
  • Great location(26)
  • Space Museum(23)
  • Very good(15)
  • Metro station(6)
  • Hotel restaurant(6)
  • L'Enfant Plaza(4)
  • Same block(3)
  • White House(3)
  • Friendly and helpful(3)

Additional Information about Holiday Inn Washington - Capitol

Address: 550 C St. SW, Washington DC, DC 20024
Phone Number:
Location: United States > District of Columbia > Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Washington - Capitol 3*
Number of rooms: 529
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Also Known As:
Holiday Inn Washington - Capitol Hotel Washington Dc
Holiday Inn Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol

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