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Holiday Inn Washington - Capitol

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550 C St. SW, Washington DC, DC 20024
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Holiday Inn Washington - Capitol
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1,908 Reviews from our TripAdvisor Community

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Taipei, Taiwan
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

When you first looked at this hotel, you will feel nice, the hotel is very big, looks new. But when you step in to check in (also same case for check out) employees showed no smiles at all, no any welcome words, are they aware that they represent this hotel? I am never threated like this in all IGH hotels... More 

Helpful?
Thank Ellyliu
Zack W, Social Media Manager at Holiday Inn Washington - Capitol, responded to this review

Elly, Thank you for staying with us at the Holiday Inn Capitol. We appreciate your feedback, and it is disappointing to hear that you found our service less than stellar. We hope you return to stay with us again, so that we may show you what you experienced was a simple anomaly. More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This Holiday Inn's hotel rooms are modern and have all amenities, but the walls are apparently thin. I heard the snoring of the guy next door, what sounded like constant vacuuming from the hallway, walkie talkies in the hallway, and EVERY 10 MINUTES, bells of a train out my window. Ding, ding, ding all through the night. I'm pretty good... More 

Helpful?
1 Thank ryanmanx
Zack W, Social Media Manager at Holiday Inn Washington - Capitol, responded to this review

Ryan, Thank you for staying with us at the Holiday Inn Capitol and for taking the time to offer us your feedback. I am glad that you enjoyed the hotel's rooms and amenities, and I hope that you consider staying with us again should you ever return to the area. More 

Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is very well located. Outside the hotel there are cafes includes Starbucks, mc Donald's etc. the hotel have a mini market next to the reception area. Nice and clean room. A little bit noisy at night because of the train station. You can walk from the hotel to the Capitol building. Smithsonian and actually if you like walking... More 

Helpful?
2 Thank K21V
Zack W, Social Media Manager at Holiday Inn Washington - Capitol, responded to this review

K21V, Thank you for choosing our hotel for your visit to Washington. I am glad you found our location convenient, as well as the food outlets we have within the hotel. We hope you decide to choose our hotel again in the future. More 

Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is very nice, modern and clean. You'll be comfortable and happy here for sure. It is in a great location right by the national mall so you can very easily walk to all the smithsonian museums and major landmarks. We also walked to the white house from here and were able to easily take the bus to Georgetown. One... More 

Helpful?
1 Thank Riel L
Greenville, Mississippi
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed over the weekend prior to a week long meeting just outside of DC. The hotel was located in a great place to walk to the Mall and the Smithsonian Museums. The Starbucks downstairs made it easy to get a fast breakfast before starting our daily outings. On my last night, the in-room AC/heater was quite loud when it... More 

Helpful?
1 Thank Katie B
Zack W, Social Media Manager at Holiday Inn Washington - Capitol, responded to this review

Katie, Thank you for choosing our hotel for your weekend in Washington. It is good to hear that you found our location convenient and that you enjoyed the numerous on-site good outlets that our property offers. Please consider staying with us again in the future. More 

Hampton, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Thumbs up: * Close to major sites * Comfortable beds * Clean and nicely decorated * Subway up the street, Starbucks and attached bistro, and Quiznos/ McDonalds/pizza/ and deli shop a walk down the street * Excellent service by staff members * Keyed card that you use in elevators to get to guest rooms - great for security Be aware:... More 

Helpful?
1 Thank grlpwrd
Zack W, Social Media Manager at Holiday Inn Washington - Capitol, responded to this review

Valued guest, Thank you for choosing to stay with us at the Holiday Inn Capitol. I am pleased to hear that you had a good overall experience with us, and that you found our customer service levels excellent. We hope to serve you again in the future. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was within perfect walking distance to all of the museums and places you go to DC to witness. Parking was confusing but the staff was very helpful and accomodating. The Starbucks connected to the hotel was convienent to have. I would highly recommend this hotel for the typical tourist.

Helpful?
Thank Kristen B
Zack W, Social Media Manager at Holiday Inn Washington - Capitol, responded to this review

Kristen, Thank you for choosing to stay with us at the Holiday Inn Capitol. I am pleased to hear that you enjoyed our convenient location and the friendliness of our staff. We hope to serve you again in the future. More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family had a quick 2 night stay in Washinton. Nice hotel in excellent position. Close to all museums & a short taxi ride to downtown for restaurants. Staff helpful. One downside we had two rooms, in our room the hot water in the sink was just a trickle & was taking 5-10 minutes to come through. We mentioned it... More 

Helpful?
1 Thank Nevlynne
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review

I appreciate you and your family staying with us. I'm sorry you had the water issue. And you are correct, it should not have been like that. It sounds as if the faucet aerator needed cleaning. I'm glad you mentioned this. I have sent your comment to our engineering team. We should have taken care of this immediately. More 

St. Helier, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a very long journey to USA, we arrived quite late and reception had troubles with finding our booking - not their fault but the agent we booked with. The young gentleman (Chris) took over and was very efficient and despite of the difficulties made us very welcomed. Big credit to him - somebody you really need to deal with... More 

Helpful?
1 Thank Jersey042
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review

Thank you for choosing our hotel for your visit to Washington, DC. I'm so sorry your reservation confirmations were an issue; however, I'm so glad Chris was able to assist you. I also want to thank you for telling others not only about Chris but about the hotel and our location. I hope if you are ever back in this... More 

Chapel Hill, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed over July 4th weekend and being only 1 block from the Mall, it was super easy to walk back after the fireworks. Kids enjoyed the rooftop pool. It was July 4th weekend so there were lots of food trucks parked nearby all weekend. Attended a Nats game while were were in town and the hotel is a mere... More 

Helpful?
Thank Tarheelm0mma
Zack W, Social Media Manager at Holiday Inn Washington - Capitol, responded to this review

Valued guest, Thank you for choosing the Holiday Inn Capitol for your July 4th weekend getaway. I am happy to hear that we exceeded your expectations and that you took advantage of our parking garage. We hope you return to stay with us soon. More 

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