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Washington Marriott at Metro Center

3.5 of 5 775 12th St. NW, Washington DC, DC 20005
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Washington Marriott at Metro Center
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Washington Marriott at Metro Center
Washington Marriott at Metro Center
Washington Marriott at Metro Center
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360 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
244 reviews 244 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently had a very nice two day stay here in January. It's been pretty cold out, so if you feel like staying close to the hotel on a chilly afternoon, there's still plenty to do. It's very easy to get to all of the museums and monuments; as well as the White House, if that's your thing. Upon checking... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you so much for your feedback regarding your last stay at Washington Marriott at Metro Center. Every service point you addressed is a testament to our wonderful and attentive staff. I can’t wait to share this feedback with them. We would gladly welcome the opportunity to host you again soon. Safe Travels, Justin A. Front Office Manager More 

Boston, Massachusetts
Top Contributor
141 reviews 141 reviews
67 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for a very busy work week. Staff were exceptional, including bell captain Manuel, breakfast and cleaning staff. Had a laundry mishap and the reception staff could not have responded better. Also when I asked for a non- feather pillow they offered to 'unfeather' the whole bed and did so in no time. Slept very well, good quality bed... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

I’m so glad to hear that you enjoyed your stay at the Washington Marriott at Metro Center. Our staff has a true passion for service, and I will share your feedback with them. Safe Travels, Justin A. Front Office Manager More 

washington dc
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel only because the hotel of my first choice where my conference was located was booked. I booked a two night stay at this hotel and then I was going to have a two night stay at the hotel of my first choice or second choice for the remaining 2 nights. My stay at this hotel... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you so much for your kind words about your recent stay. Our objective is for every guest to leave our hotel with a desire to return as strong as yours. I have shared this with the entire staff in an effort to continue our service model. On your next visit to Washington, DC we would welcome the opportunity to... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights while visiting DC. Location is great--walking distance to the White House, National Mall, etc. Staff was also pleasantly wonderful. A few minor drawbacks: Hotel room looked much nicer in pictures than in person, some kind of construction was going on nearby (housekeeping provided one pair of complimentary ear plugs for a room of two... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for the feedback regarding your stay at the Washington Marriott at Metro Center. We appreciate you bearing with us during the Metro escalator construction being conducted down the street. We hope that you will return when your travels bring you back to Washington, DC. Thanks, Justin A. Front Office Manager More 

Birmingham, Michigan, United States
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located just blocks away from the Capitol and White House, this location is convenient. The hotel is well appointed and in good condition. The check in process was easy, and I was able to get a room on a higher floor, where there was essentially no noise from the city.

Was this review helpful? Yes 1
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for sharing your feedback about your stay. I’m glad to hear that our centralized location was ideal for your traveling needs. We look forward to seeing you again on a future stay. Thanks, Justin A. Front Office Manager More 

Keller, Texas
Top Contributor
55 reviews 55 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great stay at this well maintained.Metro Center hotel. Check-in staff was helpful, friendly and speedy. Elevators.are very responsive. HVAC system does a great job of cooling or heating. Room and hotel decor is very well done and maintained. Goodi nternet and concierge lounge. Overall this is one of the best hotels I've stayed at.

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

We are thrilled to hear how much you enjoyed your stay. It’s our goal to provide Brilliant service with all the amenities and features you desire in a hotel. Should your travels back you back to our Nation’s Capital, we would welcome the opportunity to host you again. Best, Justin A. Front Office Manager More 

Tampa, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed here twice and will return a third time. Very friendly and helpful staff. The Starbucks in the lobby was a big plus as well. Close to almost everything, a wonderful location. We passed Ford Theater every day.

Was this review helpful? Yes
Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

PaulaC -- thank you for taking the time to share your experience about the Washington Marriott at Metro Center on TripAdvisor. I love reading about how our guests enjoyed their stay and everything that our neighborhood has to offer. We'll look forward to seeing you again soon on your next visit to DC! Jay L Director of Operations More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was visiting the DC area and I had selected this hotel for my leisurely stay during the holidays. On short notice, I found out that my girlfriend was going to be able to join me during my stay over NYE, but that posed a problem; she was traveling with 2 dogs. Unfortunately, I had booked my reservation online through... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in the Marriott at Metro Center during a very busy time, NYE. Nevertheless, I enjoyed my stay and was accommodated well by the staff. Also, the restaurant food is very good! I had lunch and dinner during my stay.

Was this review helpful? Yes 1
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

We are so humbled that you chose to stay with us during NYE. Our staff will be thrilled to hear that you enjoyed your stay to the fullest. I hope your travels bring you back to stay with us again soon. Happy New Year, Justin A. Front Office Manager More 

Zurich, Switzerland
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visit DC approx. one week each month on business and chose the Marriott Metro as my home away from home after stays with several hotels in the area. The best attributes of this property are the people. The staff is warm, helpful, kind and attentive to all your needs. A lot of the staff have worked at this property... More 

Was this review helpful? Yes 3
Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

Thank you so much for the kind words about the Washington Marriott Metro Center on TripAdvisor. We're all thrilled that you enjoyed your stay and your anniversary with us. We'll see you soon!! Jay L Director of Operations More 

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Additional Information about Washington Marriott at Metro Center

Address: 775 12th St. NW, Washington DC, DC 20005
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Washington Marriott at Metro Center 3.5*
Number of rooms: 459
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Also Known As:
Washington Marriott At Metro Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Marriott Metro Center
Hotel Style:
#38 Romantic Hotel in Washington DC
#45 Family Hotel in Washington DC
#54 Business Hotel in Washington DC

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