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Washington Marriott at Metro Center

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775 12th St. NW, Washington DC, DC 20005
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1 room 1 guest
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Washington Marriott at Metro Center
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514 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Jersey/Philadelphia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Excellent location. Close and within walking distance to the National Mall, White House, Smithsonian, & many central points of interest. Metro stop close by for sightseeing at other locations. I thought the hotel was a great price, but the parking was $50/night... 30% of the nightly cost of the room. Thought that was ridiculous. Starbucks in the lobby is great,... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. I'm glad to hear that our location was ideal for your traveling needs. I have shared your concerns with the Housekeeping department to ensure this was an isolated incident. With a spirit to serve, we gladly welcome you back to our hotel in the future.... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great location, restaurant and amenities. The hotel is perfect for visiting the city. It's just above the Metro Center Stop, within walking distance of the Mall and a lot of local landmarks. The pool was under construction and though it was to be ready the day I arrived, it was still out of service until after I left.

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are thrilled to see that you enjoyed your stay. Please feel free to come back when your travels bring you back to our Nation’s Capital. Best, Justin A. More 

Algiers, Algeria
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I enjoyed my time at this hotel and it's convenient location. The staff is adorable and very attentive to details and guests needs. Therefore, I noticed a couple of things in the room. The bed wasn't clean and I found hair in the matress two times. I wish that this will be improved. I will definitely go back to this... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are thrilled to see that you enjoyed your stay, but are also concerned with the issues you expressed. I have alerted our Housekeeping Department of your findings to ensure our rooms are kept in top notch shape. With a spirit to serve, we would... More 

Fort Morgan, Colorado
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is an excellent choice for your visit to Washington, DC. Whether business or leisure, this hotel is a great choice. It is perfectly located within easy walking distance of shopping, tourist attractions, dining choices, and only a few steps to the Metro Center Station for easy access to your destinations at a greater distance. The staff at this... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. I'm glad to hear that you enjoyed your stay. We agree, our hotel is perfect for seeing all of the wonders DC has to offer. With a spirit to serve, we gladly welcome you back to our hotel in the future. Thanks, Justin A. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We wound up staying an unexpected 4th night, and chose this Marriott since it was right by the Metro station. For only being there a few hours, the staff was memorable. Nigel, the concierege, laughed with us and enjoyed our delirious rants. The bartender made great drinks (at least what I can remember :)) Overall, this hotel is a star!

Was this review helpful? Yes 1
Bibi R, Manager at Washington Marriott at Metro Center, responded to this review

We are so glad you enjoyed your time with us and that our hosts helped make your stay more memorable Bekah P! We will make certain to share your compliments with the whole team while specially recognizing Nigel and the bartenders. Thank you again for your stay. We hope to welcome you back soon! Regards, Bibi More 

Nampa, Idaho
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My employer picked my hotel but I had a very nice stay. Metro center for the metro rail system is about 10 feet away. The Starbucks is the fastest I have ever seen, jimmy johns freakishly fast type. Every encounter I had with staff from the guys who hold the door open for you to everyone at the front counter... More 

Was this review helpful? Yes
Bibi R, Manager at Washington Marriott at Metro Center, responded to this review

We are pleased that you enjoyed all of the conveniences our hotel has to offer and that you found your room to be well appointed Purplecraftyone! We’ll be sure to let our hosts working the door know how genuine you felt their service was. Thank you so much for your stay and for your feedback. We would love the opportunity... More 

Manteo, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot to DC for business, usually staying outside the district. Check in was simple, received an email from the Marriott letting me know my room was ready. Awesome! For a change I stayed at this Marriott at Metro Center which was 2 metro stops from my business location. Very nice hotel, clean and comfortable. The location was... More 

Was this review helpful? Yes
Bibi R, Manager at Washington Marriott at Metro Center, responded to this review

Thank you so much for being a Platinum Marriott Rewards member Mary M! We know you have a ton of options while staying in DC, and are so happy we can serve as your “go to” hotel. The area surrounding the hotel is booming. They are so many new shopping and dining venues that are delighting many of our guests... More 

Cranbury, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for one night. Everything was very good. Check in was a breeze. Room was in great shape. Starbucks in the building, awesome. Fitness and pool are being redone only negative. Great location near mall and convention center and most important the Metro station is on the same block.

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are thrilled to see that you enjoyed your stay. Please feel free to come back when your travels bring you back to our Nation’s Capital. Best, Justin A. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We had an excellent stay at this Marriott during a recent business conference. The room was clean and while the hotel is undergoing some updating (the pool is closed and fitness center temporarily moved to a conference room on the basement level) things are still running flawlessly. Every person on the staff we had contact with was friendly and had... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay at the Washington Marriott at Metro Center. We are thrilled to see that you enjoyed your stay. We will personally recognize Joe in an effort to boost our service model throughout the hotel. Please feel free to come back when your travels bring you back to our Nation’s Capital. Best, Justin A. More 

Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We shared a twin room will at a conference in DC although now a little dated the room was fine and the beds comfortable but a little small. We found the location prefect for our needs close to metro shops and restaurants.

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Our central location is perfect to experience all of the gems DC has to offer. We are thrilled to see that you enjoyed your stay. Please feel free to come back when your travels bring you back to our Nation’s Capital. Best, Justin A. More 

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