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Washington Marriott at Metro Center

3.5 of 5 775 12th St. NW, Washington DC, DC 20005
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Washington Marriott at Metro Center
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Washington Marriott at Metro Center
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326 reviews from our community

Traveler rating
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    33
    8
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 nights and loved it. It's a short cab ride from Union station, with the Metro station situated right under the hotel. We walked to a majority of attractions, most within 20 minutes. From here we walked to the White House, the Mall, and even to our Segway tour (Capital Segway tours, they were fantastic!). The... More

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Southington, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

But doesn't go too far beyond that. Of course it's clean, excellent location, and reliable service. The staff were NOT too enthusiastic though. In fact, they were downright rude when we asked if we could drop off our luggage before check-in time.

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Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

William S - Thank you for taking the time to post a review on TripAdvisor. I'm sorry to read of your disappointment and would very much like to speak with you about this. Please give me a call at the hotel at 202-737-2200 if you would like to discuss further. Thank you. Jay L Director of Operations More

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

When staying in a major metropolitan area there are many choices for lodging. Yes there are lower priced options and you can shop around. However this hotel meets marriott standards in all regards so you know what you are going to get. Good and wine prices are nearly outrageous but were good quality. My only gripe is with the concierge... More

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Wilmington, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff we're amazing. Very helpful. Manual our bellman went out of his way to find us directions out of the city due to a huge Veterans Day celebration. Doorman made us smile everyday. Staff at Concierge very helpful and happy. Beds very comfortable. I usually never sleep good the first night at a hotel. I slept the best here. Highly... More

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Chicago
Top Contributor
101 reviews 101 reviews
97 hotel reviews
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed 1 week ago

I am very surprised how many people like this hotel. The hotel is at most average. The rooms are fine... clean... but small rooms and not worth a nice chunk of change. The concierge lounge is the smallest I have seen at any Marriott, rooms are tiny, the gym (with lots of rust... make sure you are up on your... More

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Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

avillebud - I'm sorry to read of your review of our hotel. We attempt to exceed expectations given our great downtown location and strive to provide amenities that our customers expect. I'm sorry to see we've let you down. I'm happy to speak with you about your comments and answer any questions you have. Please feel free to contact me... More

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Marriott is at a great location as it is located centrally to all the attractions at DC. I had a conference at the convention centre and was an easy 10 minute walk. I also caught a Capitals game at the Verizon Centre and was a less than 10 minute walk. The room is decent, nothing great but nice. Service... More

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Portland, Oregon
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Things are on their last legs here at the Marriott at Metro Center. The equpment in the fitness center is rusted and creaky. The rooms are basic and non-descript. I left my room at 9:30 am and returned at 5 pm to find it had not been made up. I called and was told it would be taken care of.... More

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Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Washington Marriott at Metro Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the various issues you experienced. We... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location! Metro Station beside, Macy's in front, 8 blocks from White House, Starbucks inside. Check in less than a minute, express Ceckout. The staff is always asking what you need. The rooms a really nice and clean. The price I paid is reasonable. What else?

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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel, and we were on the 15th floor. It was a new addition and it was a beautiful room. I loved that there was mail service, a pool, and a great fitness center. Also, the Starbucks located downstairs was a nice touch as well. The room service menu also looked great.

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North Olmsted, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at The Marriott Metro Center this week for four nights. The Fire Sage restaurant waiter went out of his way for me. It was past 4:00 when I inquired about the fish and chips. Fish and chips are on the lunch menu, which I did not realize. He was able to fulfill my request. While the room was... More

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Additional Information about Washington Marriott at Metro Center

Address: 775 12th St. NW, Washington DC, DC 20005
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Washington Marriott at Metro Center 3.5*
Number of rooms: 459
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Also Known As:
Washington Marriott At Metro Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Marriott Metro Center

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