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Washington Marriott at Metro Center

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775 12th St. NW, Washington DC, DC 20005
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Washington Marriott at Metro Center
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Washington Marriott at Metro Center
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416 reviews from our community

Traveler rating
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    6
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120
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cumberland, Rhode Island
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights with my husband and 2 children. We have stayed at this hotel before and were pleasantly surprised that the Valet and Concierge remembered us. Check in was easy and all staff is quite pleasant, friendly and accommodating. My older son and I were there for a conference and the business and ballrooms are clean and... More 

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Nairobi
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Had a very good stay here with my boys over a weekend. Saw a Caps game at the arena around the corner and connected easily to all the sights with the entrance to Metro Center, the hub of the subways system, in the lobby of the hotel. Rooms were very comfortable and there's plenty of restaurant options in the neighborhood.

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

Very friendly service and a helpful concierge. The room was perfectly clean but very musty smelling. It's a great location, right next to the metro stop and within walking distance of the Mall, but we won't stay there again because of the smell.

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Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

Thank you for taking the time to share your comments about the hotel. I would like to learn more about your stay. Please feel free to give me a call, at your convenience, at the hotel. 202-737-2200 Regards, Jay L Director of Operations More 

Sugar Land, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a week in April, 2015 based upon the many favorable ratings on this website. Despite a small "hiccup" at the beginning of our stay, the hotel and it's management made our stay in D.C. memorable. As indicated in most reviews the hotel's proximity to the WMTA, historical sites, and area restaurants is perfect. The... More 

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Phoenix, Arizona
Top Contributor
169 reviews 169 reviews
45 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Marriott is conveniently located in central DC with direct access to the Metro blue line. The rooms are large and clean. I had an issue with my bill but it was resolved without issue. The conference rooms were very cold initially; however, the rooms were adjusted and the temperature was perfect.

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Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback, I’m glad our centralized location was perfect for your traveling needs. Please feel free to return and stay with us again in the future. Kind Regards, Justin A. Front Office Manager More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family of 3 stayed at the Washington Marriott at Metro Center in early March. We found it the perfect location for our visit. Even though we chose it for easy access to the Metro we actually never used the train. Our longest walk took us from the hotel to White House, down to the Lincoln Memorial and then back... More 

Was this review helpful? Yes 1
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback, I’m glad our centralized location was perfect for your traveling needs. Please feel free to return and stay with us again in the future. Kind Regards, Justin A. Front Office Manager More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

a good quality hotel withe friendly helpful staff. Very comfortable beds and well equipped and very clean room. very quiet. Decor a little dated but all facilities worked well. Would have been nice to have free wifi in the room.

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Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Hi Stewart, Thank you for your feedback, it’s great to hear that our staff service exceeded your expectations. Your comments about the decor and the price of Wi-Fi have been shared with the appropriate people. It is our hope that you will return to our hotel so that we can showcase our improvements. Thanks, Justin A. Front Office Manager More 

Doylestown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited DC for a long weekend. The hotel staff was friendly. Hotel was clean. Beds comfortable. Rooms a bit small but fine for a family of 4. Restaurant food was excellent. Valet parking was simple - easy to get car in and out. On our checkout day, they could not immediately pull our car - we waited for about... More 

Was this review helpful? Yes 1
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for staying with us during such a busy time for the hotel. Our staff enjoyed the change in scenery, as we welcomed kids and families from all over the world. It is our hope that you will return next year for another family trip. Best, Justin A. Front Office Manager More 

Wrightwood, California
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Getting around is difficult for my husband. Knowing that D C is a spread out walking city unless you spring for the bus tours, I rented a scooter for him. I chose a hotel close to the Metro Central and even close to the elevator for the Metro. Our first day of seeing our chosen sites--the elevator so conveniently located... More 

Was this review helpful? Yes 2
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you so much for sharing your kind words regarding the Washington Marriott at Metro Center. I am glad to hear that our staff was so warm and accommodating. With a spirit to serve, we would love to have the opportunity to host you again in the future. Best, Justin A. Front Office Manager More 

Greene, New York
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First rate hotel. Helpful, wonderful staff, beautiful room, comfortable bed, good restaurant. Convenient to everything. The kids loved the pool. It was just a little too cool for me and there was no hot tub. Great gym and sauna. I'm so happy we spent a little more and had such a great experience. I did it to make it easier... More 

Was this review helpful? Yes
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Based on your overall feedback it seems that your expectations were fully met. I will share your kind words with the team in an effort to boost our service model. Kind Regards, Justin A. Front Office Manager More 

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