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Washington Marriott at Metro Center

3.5 of 5 775 12th St. NW, Washington DC, DC 20005
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Washington Marriott at Metro Center
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Washington Marriott at Metro Center
Washington Marriott at Metro Center
Washington Marriott at Metro Center
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341 reviews from our community

Traveler rating
    149
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    36
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kapurthala, India
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

Same as other Marriotts, this hotel provide you excellent customer service and great stay. Rooms are clean and view is great. People around this place are also friendly. My cars battery died in front of the hotel gate, they helped me to get a jump from other car. Overall, a stay worth remembering.

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Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

Thank you so much for the kind words and feedback regarding your stay at the Washington Marriott at Metro Center. I'm happy to read that you enjoyed your stay. We'll look forward to seeing you again soon. Regards, Jay L Director of Operations More 

Lebanon, Virginia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a great location and has great rooms. Overall, the hotel lives up to the Marriott name and I look forward to returning. Rooms are roomy. Not the best of views from the rooms. I didn't utilize the meeting space, but it seems that it is a pretty popular hotel for conferences. Staff are very friendly.

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Chicago, Illinois
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My headline says it all. It was a nice hotel that did what it said on the tin. It was a normal Marriott. On the positives, it is a great location as we were able to walk to all of the sights, great staff, good sized rooms with plenty of sockets for the devices! There is a Starbucks on site.... More 

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Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your stay with us. I'm glad that you enjoyed the hotel and the location. We are constantly evaluating our food options and please know that I appreciate your comments about late night offerings. My goal is to have a selection available soon for our guests who prefer a late night meal or snack. While... More 

Mooresville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Quality hotel in DC. Convenient walking distance to both the convention center and the National Mall. Location is within 1/2 block of the Metro which provides access to the rest of DC. Very friendly staff, very clean, and many restaurants at different price points within a few blocks. I will stay at this hotel again.

Was this review helpful? Yes 1
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for sharing the amazing service you received during your stay. I am also elated to hear that our prime location fit all of your business and leisure needs. We will anxiously be awaiting your return to Washington, DC. Regards, Justin Anthony Senior Rooms Manager More 

Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Marriott Metro is a nice hotel, there is just not much to rave about beyond the great location. The rooms were clean and comfortable and the service staff was good, not great--the service and attentiveness at other hotels in the area seem to be a step above. In comparison, to other hotels in DC, this Marriott would be a... More 

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Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review

Thank you for taking the time to post your review of the hotel. I'm glad you enjoyed the location and appreicate your feedback. I will personally follow up with our team to make sure we learn from your comments. Only through honest feedback from our valued guests can we continue to improve our service to exceed expectations. Regards, Jay L... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Met up with a group of friends for the weekend. Arrival was perfect. Greeted by valet. Easy check in. Someone was at the concierge desk all weekend, even at odd times. We had a great time in the lobby bar. Beds/rooms were clean and very comfortable. Very convenient to restaurants and nightlife. Full Starbucks off lobby. Thanks to all the... More 

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Marriott Metro DC during the week of Thanksgiving 2014 with my wife and children (7 nights). Had adjoining rooms (850 & 852). Excellent service all around - hotel very clean and comfortable. Did not rent a car this trip used Metro to get around. Metro elevator was only about 75 feet from hotel. Breakfast buffet was exceptional... More 

Was this review helpful? Yes 1
Orleans, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I have never been treated by hotel staff as graciously as I was treated by the staff at the Marriott Metro Center in Washington DC. Every staff member of the hotel, from the front desk, to the door man, to the housekeeping staff, to random staff members walking through the hotel -- I was always greeted with a warm friendly... More 

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Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

I appreciate your acknowledgment of the outstanding service you received during your stay. I will surely share this with the entire hotel, to continue to foster our customer service model. We understand that our guests’ happiness is our top priority, and it’s wonderful to see that come to fruition. Please come back to visit us on your next trip to... More 

Hamburg, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed there during the recent Soc. for Neuroscience meeting, which obviously drove the rates up (the 'special rate' negotiated by the Society was more than 300$/ night for a single room). The room was clean, nice and large, on one of the upper floors, with a nondescript view of the opposite Grand Hyatt. Given this steep rate, however, the service... More 

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Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay at the Washington Marriott at Metro Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the various issues you experienced. We... More 

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is right in the middle of all action in DC. I was on the Concierge Floor -14th floor-had mordern spacious rooms with upto date furniture and plush lenins. No view from the room though. I had breakfast at the Concierge Lounge. The staff both at the front desk as well as at the conference lounge was helpful and... More 

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Additional Information about Washington Marriott at Metro Center

Address: 775 12th St. NW, Washington DC, DC 20005
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Washington Marriott at Metro Center 3.5*
Number of rooms: 459
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Also Known As:
Washington Marriott At Metro Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Marriott Metro Center
Hotel Style:
#38 Romantic Hotel in Washington DC
#48 Family Hotel in Washington DC
#58 Business Hotel in Washington DC

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