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Washington Marriott at Metro Center

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775 12th St. NW, Washington DC, DC 20005
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Washington Marriott at Metro Center
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Washington Marriott at Metro Center
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439 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pomona, California
Top Contributor
91 reviews 91 reviews
14 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've stayed at a number of hotels in DC. This one seemed a bit average by comparison. My room was fine. The bed was a bit hard as were the pillows, again by comparison to other hotels. The concierge lounge was OK. They had fresh cooked scrambled eggs each morning and oatmeal. The rest was pretty standard fare. The drinks... More 

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Edison, New Jersey
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We went to DC on Memorial Day Weekend and stayed at the Marriott. I have stayed here many years ago and the hotel has not changed one bit. Checking in was fast. We entered the room and the AC was not on. The beds were hard as a rock and the pillows were all down. The bathroom was average as... More 

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Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for providing us with feedback on your last stay at the Washington Marriott at Metro Center. I was disappointed to hear that we did not live up to your expectations, specifically in regards the comfort of your room. A good night’s sleep is priceless, and our beds are genuinely known for giving just that. Can you provide me... More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The rooms were sufficiently large and clean with all the basic amenities.Location of the Hotel was convenient to walk upto to the 'White House', 'Lincoln Memorial' and the famous 'Washington Monument'. Approach to the Metro is also at walkable distance. We do not try any food at the Hotel, since there were lots of good Restaurants at Georgetown area of... More 

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Bar Harbor, Maine
Top Contributor
81 reviews 81 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Marriott at Metro Center is a well appointed hotel within 15 minutes of the White House, National Portrait Gallery, Smithsonian Museum of American Art, Fords Theater, and the Verizon Center. Probably a 25 min walk to the other sites on the north side of the National Mall - Natural History, American History, and National Gallery. I had no complaints... More 

Was this review helpful? Yes 1
Los Alamos, New Mexico
Top Contributor
93 reviews 93 reviews
17 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My trips to DC occur at all different times of the year. As I am constrained to book rooms at the Federal government rate, I often have a struggle to find housing during busy weeks. The Metro Center Marriott is a second choice for me when I need to be downtown. It's a reasonable choice, though I find the new... More 

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Western NY
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel with a nice central location, in downtown Washington DC. We took a chance on a Priceline Express Deal and got this hotel. We were totally happy with everything !! Easy walk to the National Mall to see all the attractions. We did not use their valet parking which is ($55 per day), we choose to self park 2... More 

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Birmingham, Alabama, United States
Top Contributor
204 reviews 204 reviews
58 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What you expect of a Marriott. The rooms were reasonably large and the beds were great. Very quiet. also within a few blocks of the mall, the white house, Fords theater and lots of restaurants. the rooms on the back of the hotel are very quiet.

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at the Marriott for the first and last time! The receptionist that I stayed at was rude because my card was declined! But it was because she was charging me 225 to my debit card when I had already paid 185 with my chase credit card through "concert hotels." I do not understand why Marriott has promotions online... More 

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Jen F, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for sharing your feedback regarding your last stay at the Washington Marriott at Metro Center. It seems that your expectations were not met and we failed to deliver upon our promise for a great stay. Please accept my apologies as we always strive to deliver flawless service to our guests. Please feel free to contact me directly so... More 

Bismarck, North Dakota
Top Contributor
146 reviews 146 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here because I had a seminar nearby and was sure glad I didn't have to pay for this hotel out of my own pocket. VERYYYY overpriced for what you got. For $400, you can stay at an all-inclusive resort... The hotel was a little out of date and definitely not worth a $400 experience. If you can at... More 

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Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

Thank you for your feedback regarding your last stay at the Washington Marriott at Metro Center. I can certainly understand the desire for value when traveling, especially in today’s times. Feel free to contact me directly so that I can be made aware of what specific amenities you would like to see. Best, Justin A. Front Office Manager More 

Chapel Hill, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love staying in this hotel when in DC. The location is great, downtown in the Metro Center area. So it is adjacent to a metro stop, and is near restaurants, shopping, the mall, the White House, and other attractions. The restaurant inside the hotel is very good. There is a Starbucks in the lobby. Rooms are always clean and... More 

Was this review helpful? Yes 1
Justin A, Front Office Manager at Washington Marriott at Metro Center, responded to this review

It’s great to hear that our centralized location, friendly staff, and amenities were ideal for your traveling needs. We take great pride in our guests’ feedback and will apply your kind words to our thriving service model. We hope to see you again on your next trip to Washington DC. Best, Justin A. Front Office Manager More 

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