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Embassy Suites by Hilton Chevy Chase Pavilion

Certificate of Excellence
GreenLeadersSilver level
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4300 Military Rd. NW, Washington DC, DC 20015
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Embassy Suites by Hilton Chevy Chase Pavilion
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Woodland Hills, United States
5 of 5 stars Reviewed 2 days ago NEW

This hotel had a good breakfast, great facilities, great overall location with convenience to subway and great local shopping. The staff was very friendly and helpful. The rooms were clean and well equipped. The overall appearance outside and inside was bright and welcoming.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We thoroughly enjoyed our stay at the Embassy Suites Chevy Chase Pavillion. The train directly under our hotel was great and provided easy transport into the centre of DC. Our room was fantastic and the complementary Breakfast and "happy hour drinks" was brilliant. Christine Rios was a stand out. She was ALWAYS friendly, engaging and curious about our days activities.... More 

Was this review helpful? Yes
Orlando, Florida
Level Contributor
6 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed there for over 2 years, nearly every week. Great central location in the city and within the shopping centers. You hardly have to leave the hotel as you have dinning and shopping in the same building. Great staff as well.

Was this review helpful? Yes 1
Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear MikeF_Orlando - Thank you so much for being such a loyal and regular guest with us. We know the renovation was tough and it is great to hear that our team and now all-new look make a difference for you. Thank you for sharing such great comments online - we appreciate it! Jeff Brainard Area General Manager More 

Vonore
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This is right by the Galleria with expensive shops, VERY upscale area!! The Metro is UNDER the hotel so it was the easiest way to get to DC (20 minutes and $3.25 round trip!!) Beautiful hotel, all updated, several shops & restaurants inside, including the Cheesecake factory. It was pouring down rain on Saturday and we stayed dry going to... More 

Review collected in partnership with Embassy Suites Hotels

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Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear M B - Thank you for staying and sharing a great review! I am sorry to hear the weather wasn't ideal, or even good, for part of your stay. June was a crazy month for weather and it sounds like you were here for one of our more exciting storms of the summer! I am glad to know though... More 

Humboldt, Kansas
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Took 2 grandkids to WDC to see the sights and stayed at this hotel. Access to the Metro was handy. Being on a blue line may have been better given the sights we planned to see, but was very "doable". Getting the 7 and 8 year old breakfasts, Ramon was very helpful assisting us with carrying and fetching items they... More 

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Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Amy R - Tank you very much for staying with us and for trusting us with your grandchildren as well. It is great to hear that our team was able to help and make a difference during your visit and that the location worked out well for your plans visiting and touring DC. We hope to have you back... More 

Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Everything about this hotel made our experience a positive one: helpful staff, generous breakfast provided with efficiency for getting out for sightseeing or other activities, location directly above Metro station. Highly recommended

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Dorothy W - Thank you SO much for sharing such great comments on the hotel and especially our team. We appreciate having you as our guest and hearing that you enjoyed your stay with us. It is also great to know our amenities including our complimentary breakfast and reception had a positive impact on your visit as well. We... More 

Washington DC
Level Contributor
216 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a good hotel in the right place. The rooms are comfortable, the breakfast is generous, the parking is easy. You know all that. It's the position and the staff which make this a special hotel. Chevy Chase Pavilion is a pretentious name for a recently renovated mixed building of shops, restaurants and offices. The 8 floors of hotel... More 

Was this review helpful? Yes
Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear MrsRehoboth - Thank you VERY much for staying with us while you are relocating and thank you even more for the great comments on our team. It is great to hear when the location, amenities, etc. all work well for a guest but the best thing to hear is when our team makes a difference. We appreciate having you... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stay here after reading great reviews on trip advisor .I must say the stay was great.When we arrived Friday night there was some confusion going on due to water problems we had two rooms reserved the front desk immediately got one party over to a local hotel for the night took care of the cab ride over there as... More 

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Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Susie C - Thank you very much for staying with us and for sharing such positive comments. We appreciate the recommendation as well as there is no higher praise in our business than the recommendation to others to stay with us. I am glad to hear that you enjoyed both the location and our new look and we hope... More 

Providence, United States
1 review
2 of 5 stars Reviewed 1 week ago

Do not come here for leisure!! The hotel will not let you have anyone in your room, not even one person. The hotel will repeatedly threaten to put you out even for talking loudly. You cannot check-in if you are under 21 even if you are 20 and your name and credit card is on the room and they WILL... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Morsiell D - I am disappointed to read your review. Our website, reservations team and all documentation clearly states that check-in age is 21 at minimum. Additionally, as explained to you via phone by our auditor and then by security and ultimately when the 10+ additional guests were evicted from your suite at 130am, the comfort, security and overall... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow! This hotel is very nice. The breakfast was wonderful, friendly staff, comfortable beds, and very clean rooms. Location was great, had a nice pool area and laundry facilities. Shop at j crew or grab a Starbucks right outside of your room! The rooms have a separate bedroom area and each part has its own tv. The living room couch... More 

Was this review helpful? Yes 1
Jbrainard, General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this review

Dear Tracy J - Thank you VERY much for staying with us and for sharing a great review. It is great to know you enjoyed our Pavilion location and were able to enjoy both our amenities as well as our shopping and other attractions. We look forward to having you back with us again soon and thank you for a... More 

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