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Embassy Suites Chevy Chase Pavilion

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GreenLeadersSilver level
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4300 Military Rd. NW, Washington DC, DC 20015
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Best prices for: 1 room 1 guest
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Embassy Suites Chevy Chase Pavilion
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Embassy Suites Chevy Chase Pavilion
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176 reviews from our community

Traveler rating
    119
    47
    5
    3
    2
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77
32
2
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I'm still giving this hotel an excellent review because it's not their fault that at 6:15 AM on a Friday morning, everyone at the hotel was woken up by some fitness promotion event right across the street at the shopping mall blaring Good Vibrations and then What is Love with huge 5 foot speakers cranking the volume as loud as... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Marshall, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very nice hotel. All redone inside, in a nice location on the Red Line for the metro, convenient parking, excellent service, however, the "complimentary" breakfast (at the nightly rate charged i find that word a bit of a stretch) was horrible all three breakfast's I had there. Selection had been reduced significantly from 2 previous stays and the food was... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear Matthew D - Thank you very much for being our guest and thank you for sharing your comments online. I am very sorry to hear about your experience at breakfast. I have shared your comments with our entire culinary team as breakfast is traditionally one of our strongest areas and I want to make sure that we maintain that... More 

Tampa, Florida
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome location with a great variety of shopping and dining options on the lower floors. Also, being directly above a Metro stop was a huge bonus. Room was very clean, comfortable, and quiet despite all the activity. Complimentary breakfast and evening reception were great "touchpoints" when you have to accommodate a large party that has varied interests. We had three... More 

Was this review helpful? Yes 2
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear SoozClues - Thank you very much for staying with us! It is great to hear that you enjoyed your stay and that our location was perfect for your needs. We really appreciate the great review and hope to have you back with us as our guest very soon. Thank you again for trusting us as your hotel in Washington... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Embassy Suites Hotel -Chevy Chase Pavilion and found it to be quite a well appointed hotel with many amenities. The hotel is conveniently located directly above the Friendship Heights Metro station, and it is a 10 minute ride to downtown DC. The hotel is enclosed in a large shopping mall with tons of stores, and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear 2helenek - Thank you for a terrific review but thank you most of all for staying with us! We really appreciate the very positive comments on your stay as it is great to hear that we are able to match our awesome location with exceptional service. Most importantly, we value and appreciate the trust you put in us when... More 

Lakeland, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is walking distance to every site you want to see in D.C. They allow early check in for only $25.....priceless! The free breakfast was amazing with an omelette station, pancakes, fresh fruit etc. There is s free business station to print out or fax anything. The 2 hour free reception in the evening was quite a spread with... More 

Was this review helpful? Yes 3
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear Wingingit2day - Thank you very much for staying with us and thank you too for a terrific review! It is great to hear that you were able to enjoy all of our amenities and that our all-new suites worked out well for your visit. We hope to have you back as our guests again in the future and we... More 

Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Lots of info here so please read! 1st this hotel is awesome!! Perfect for family's with kids. We stayed here with out 2 boys 14 and 7. If you aren't already become a Hilton Honors member before you book this hotel. I'm a blue level member which I think is the lowest level. Being a member waives the wifi fee!!... More 

Was this review helpful? Yes 6
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear Cbboggs - Thank you very much for staying with us with your family and for sharing an outstanding review online. We appreciate having you with us and it is great to hear that our location and amenities matched your needs perfectly. We look forward to the opportunity to host you again very soon. Thank you!!! Jeff Brainard Area General... More 

Mason, MI, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed this well run hotel and it was a good value. The breakfast team was over the top in quality of food and especially service. The one negative was the availability of ice. To get ice it was necessary to go to another floor and then they were generally out of ice. Other guest complained about the ice situation... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear Charles G - Thank you very much for staying with us and for a sharing a very positive review. I apologize that you experienced difficulty with our ice machines. We are sourcing new machines and are working with several vendors to identify smaller, quieter machines that are more efficient and could allow for both beverage and ice on every... More 

Mount Prospect, Illinois
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room was great, breakfast too. However, watch your bill as they overcharged me and a week later I am still waiting for my refund. Contacted the hotel, no luck. The charge was not on my bill when I left, but on my credit card when I got home. I hope someone from the hotel reads this and refunds my... More 

Was this review helpful? Yes 3
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear nancy e - Thank you very much for staying with us and I am very happy to hear that you enjoyed your stay. I apologize too for the delay in receipt of your credit for the additional charge to your bill. As you know, we issued the credit immediately upon notification and have confirmed it transmitted and processed through... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located for people visiting the DC (NW) area and Chevy Chase, as well as American University. The room was spacious and well appointed with a friendly staff. The parking for this hotel is in the Pavilion parking deck but there is no sign to indicate that. Found myself driving around the block a few times before... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear pamelasR6579CK - Thank you very much for being our guest and for sharing a great review online. I am sorry to hear the arrival was a challenge but happy to know the stay was positive. The Pavilion team is working on better signage for the entrances to our parking garage here and will also be renovating the main entrances... More 

Silver Spring, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to visit DC for a fun weekend get away. From the moment we walked through the doors, we were greeted with excellent customer service and a warm smile. The rooms were clean and the breakfast was delicious. We enjoyed every minute and have already planned to stay here later in the year for a friend's wedding. Super job!

Was this review helpful? Yes 2
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear Mommie4life - Thank you very much for staying with us and for sharing such outstanding comments online. The best compliment we can receive is when a guest returns to us and we look forward to hosting you later this year. Thank you again for the great review and for making us your hotel in Washington DC. Jeff Brainard Area... More 

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