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Embassy Suites Chevy Chase Pavilion

3.5 of 5 Hotel   |   4300 Military Rd. NW, Washington DC, DC 20015 (Upper Northwest)
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Ranked #26 of 130 Hotels in Washington DC
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 days ago
Cassidy266 Cleveland, Ohio
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776 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I just returned from my third visit to the Chevy Chase Embassy Suites in the past 3 months. They are finally finished with the renovations. The place looks great. The rooms are modern and comfortable. They have 2 very large TVs, comfortable furniture and updated bathrooms. The entire hotel was gutted. We stayed in a premier room this time. The... More

Was this review helpful? Yes 1
Virginia Beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My friends are still raving about the experience we had at the hotel. They were really amazed at the accommodation this hotel provides. I have stayed at this particular Embassy Suites 6 times already and I will come back to this particular one whenever we visit Washington DC. I could make reservation in another location near the downtown DC area... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Frederick, United States
1 review
2 of 5 stars Reviewed 1 week ago

i was here on business and my wife traveled with me, she brought along our newborn daughter. my daughter was fighting sleep so we walked laps around the hotel until 6:45am. maids came by at 7, 8, and 9, after we asked them to please hold off on our room, when i brought this to the attention of the reservationist,... More

Review collected in partnership with Embassy Suites Hotels

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Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear Theresa D - Thank you very much for sharing your comments and for being our guest. I sincerely apologize as, typically, this is an areas of service that we excel in and obviously, our team failed to create the relaxing and comfortable environment you needed during your visit. I have shared your comments with our rooms leadership team to... More

Boston, United States
1 review
3 of 5 stars Reviewed 1 week ago

First time in more than 50 years of travel, had to wait past 3 pm for availability of room. Service at front desk excellent. Late access to room implies room service terrible. Construction noise in adjacent room disturbed morning responsibilities.

Review collected in partnership with Embassy Suites Hotels

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Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review

Dear Jean G - Thank you for staying with us and for sharing your comments. I apologize that a suite was not ready for you at 3pm. With our limited capacity during construction due to rooms out of service, our sell-out frequency has spiked making it difficult, at times, to be able to accommodate early arrivals but not having a... More

New London, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I will admit that I am a big fan of the Embassy Suites brand. That said, the Embassy Suites at Chevy Chase (near American University) is clearly a step above the others. It is convenient to the Metro and is attached to an upscale shopping mall with many restaurants, shopping, movies, etc. The rooms are nicely decorated and the staff... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago

I love this hotel. I've stayed here frequently for the past 6 yrs. they keep upgrading it. Great location, excellent and friendly staff. Beautifully redone rooms in an indoor shopping pavilion. Metro in lowest level so you don't need to go outside to get it if the weather is bad.

Was this review helpful? Yes 1
Williams Bay, Wisconsin
Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The last time I stayed at this hotel was 7 years ago. First of all the location is tops. The city subway is literally in the basement of this property. There was still remodel work being done, but it was not too much of a bother (though some), but I think they are close to being done. My big beef... More

Was this review helpful? Yes 1
New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

the new design is quite elegant and Zen. I love having empty refrigerators so I can eat healthy when traveling, and there is a Giant food steps away to stock that fridge. The area has all kinds of options for all kinds of budgets, so when you are not working, you can entertain yourself outside of your hotel room. And... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Chapel Hill, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Contemporary, helpful staff, high quality, good food convenient dining and metro, would definitely stay here again. I hope they renovate all Embassy Suites like they do this one! I am now typing extra to fulfill the two hundred character minimum, I hope you have a nice day!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Peekskill
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Thanks to all reviewers my husband and I had a fabulous time in Washington. We took our 3 grandchildren (12, 7 &5). Room was comfortable and staff was accommodating. They brought in a cot for my grandson and the girls slept on the pullout couch. Though they were doing construction, we were prepared after reading all the trip advisor reviews.... More

Was this review helpful? Yes 3
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Additional Information about Embassy Suites Chevy Chase Pavilion

Address: 4300 Military Rd. NW, Washington DC, DC 20015
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chevy Chase Pavilion 3.5*
Number of rooms: 198
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Also Known As:
Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
Embassy Suites Washington Dc
Washington Dc Embassy Suites

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