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The Embassy Row Hotel

3.5 of 5 2015 Massachusetts Avenue NW, Washington DC, DC 20036 (Formerly Hilton Washington Embassy Row)
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#105 of 130 Hotels in Washington DC
503 Reviews 3.5 of 5 stars
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503 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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austin
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My colleague booked me in this hotel when we had a conference nearby. It was the only hotel we could find that was 3+ star and less than $250/night in the area. It serves its purpose as a 'bargain' hotel in this great location. It's right next to the Dupont Circle Metro stop, right across from the Indonesian Embassy and... More

Was this review helpful? Yes
Menifee, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

This property is old, tired and nowhere near the money they are asking for it. Additionally, they are currently renovating, which it badly needs, but they should have made this aware to anyone making a reservation!! The carpet was pulled up on nearly all floors, and you could hear the construction noise - regardless of what the front desk tells... More

Was this review helpful? Yes
Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Dear Dennist-2013, I appreciate you taking the time to write a review. The hotel experienced a flood in early September. I regret to hear that the repairs affected your stay. They were unplanned and the work will be complete in early October. I realize this does not help your most recent experience with us, but I'd like to invite you... More

1 review
1 of 5 stars Reviewed 1 week ago

When I arrived at the hotel, I was informed on checking in and handing over my credit card, that the customary hold fee for incidentals would be $59.95. No problem I thought, but then I was told, On check out I would be refunded $50, not the full $59.95!? What frustrates me is that the room was prepaid via a... More

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Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Hi Daniel, Thank you for taking the time to write a review. We always want to maintain transparency with our guests. Our daily service fee is listed on all third party travel websites, but unfortunately the websites don't include it in the room rate. Similar to a resort fee, it includes your access to the fitness studio, fastest Wi-Fi of... More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

We have stayed for 4 days. No warning of renovations, so we were woken up by contractors. no room in the breakfast area either with a conference on. They could have done a lot better. The room indicates free wifi, only to be told on checkout there is a $9.95 Service fee" undisclosed at check in. With the paint fumes,... More

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Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Dear M5Dal, Thank you for taking the time to write a review. The renovations were also unplanned for the hotel. There was a flood that was devastating for the hotel and we're working to restore the appearance prior to the real renovations in November. I regret to hear that it affected your visit with us. Continental breakfast is now in... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with a friend in the 2nd week of September while we were doing sightseeing etc in DC. The hotel is very close to Dupont Circle metro station. Embassy Row isn't as close to the main sights (White House, Capitol etc) as I thought. So instead we tended to get a cab there which cost around $8. The reception... More

Was this review helpful? Yes 1
Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Dear Emz992, Thank you for taking the time to write a review. I'm thrilled to hear you and your friend enjoyed your trip to Washington, DC. It brings me joy to hear our team was very friendly and helpful during your stay. Our mission is to always deliver the highest level of customer service. I regret to hear you cabbed,... More

Amsterdam
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pluses: good location in embassy area and quite close to Dupont Circle station on Red Metro Line (Q Street entrance is closest); lots of restaurant possibilities quite near. My own room was sunny and faced back of hotel, and room rate was reasonable for location; lifts/elevators quick, did not have to wait long. Room windows can be opened to let... More

Was this review helpful? Yes
Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Hi Thatwasit, Thank you for taking the time to review our hotel. I'm happy to hear you enjoyed the great proximity to restaurants and sunny hotel room. I do appreciate your feedback and I've shared it with the team. Traditionally, we do have two people working at the front desk. I regret to hear that this was not the case... More

Sydney, Australia
Top Contributor
87 reviews 87 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Currently this hotel is undergoing renovation. As a result, on many floors carpeting is missing in sections and the ceiling is also being replastered. I have no idea why one might strip the carpet out of a moderately small section on a large number of floors and leave it bare for the Sunday and Monday we were there. I would,... More

Was this review helpful? Yes
Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Dear Geoff, Thank you for taking the time to write a review. I regret to hear about your experience overall. I hope that we can make it up to you. If you're visiting Washington, DC in the future, please let us know so we can take care of you. In regards to renovations, the hotel suffered from a flood earlier... More

Boughton-under-Blean, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were staying with relatives in North Carolina for a fortnight and decided to take an impromptu visit to Washington DC. We booked via Booking.com a day before our stay. We decided to stay at Embassy Row purely because of the location. Everything was great for a two night stay. The room was small but adequate for... More

Was this review helpful? Yes
Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Dear Karen, Thank you so much for taking the time to review our hotel. I am appreciative of your kind words and understanding of city prices, such as parking and hotel service fee. I hope that you will come back to Washington, DC again and stay at The Embassy Row Hotel. Please bring your relatives with you next time to... More

Orlando, Fl
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There were a few things that quirked me about our stay here. For one thing, we were told upon our arrival that there was a mandatory $9.95 (or thereabouts) extra fee on top of the price we were quoted, for internet and other charges. To me, this fee should be included in the price or be optional. We didn't even... More

Was this review helpful? Yes 4
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Close to tons of bars, restaurants, and other establishments. It's only half a block from the dupont circle. Rooms will be renovated next spring (2015) according to ads. Current rooms are simple - no frills, but clean. Rooftop pool and staff were good. Pool closes early but is great during the day and at night. Free breakfast in the morning... More

Was this review helpful? Yes 2
Shawn J, General Manager at The Embassy Row Hotel, responded to this review

Dear Arlington9, Thank you for taking the time to review our hotel. I'm happy to hear you thoroughly enjoyed your stay at the hotel, including the rooftop pool and the embassy's Buddha statue. We hope you'll come back and stay with us again. We're promoting fall specials on Facebook this week with rates starting from $112/night. I noticed that you... More

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Additional Information about The Embassy Row Hotel

Address: 2015 Massachusetts Avenue NW, Washington DC, DC 20036 (Formerly Hilton Washington Embassy Row)
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Embassy Row Hotel 3.5*
Number of rooms: 231
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Also Known As:
Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton

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