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All 126 Washington DC hotels

Phoenix Park Hotel

3.5 of 5
520 North Capitol St NW, Washington DC, DC 20001 (National Mall)
Hotel amenities
Phoenix Park Hotel
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82%
Ranked #41 of 126 hotels in Washington DC
Most recent review
5 of 5 stars Reviewed June 17, 2013
Alison B Doncaster
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601 reviews from our community

Traveler rating
    285
    199
    63
    23
    31
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Families
116
 
Couples
162
 
Solo
79
 
Business
162
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Doncaster
1 review
5 of 5 stars Reviewed June 17, 2013 NEW

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Review collected in partnership with Easytobook.com

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DCalloway, Manager at Phoenix Park Hotel, responded to this review
June 18, 2013

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Anniston,AL
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 8, 2013

This is a wonderful historic hotel located near Union Station. We had 2 rooms for 6 people, and both were beautifully furnished with comfortable surroundings and great views - we we on the 8th floor. They have a wonderful Irish Pub - Dubliner - downstairs that has great food. The valets are amazing, and can get you a cab in... More

Was this review helpful? Yes
See 4 more reviews by Redhead64 for Washington DC
DCalloway, Manager at Phoenix Park Hotel, responded to this review
June 12, 2013

Thank you so much for your recent stay with us. We are glad that you were able to take advantage of our amenities and our central location in the city. I'm glad that our bellmen and doormen were able to accommodate your needs and provided great service in the process. We look forward to providing your lodging needs during your... More

Sidney, Ohio
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 6, 2013

Very close to bus stop and DC Metro Station (right across the street). Also close to Capitol Building. Great Location to be able to walk to the National Mall area. Went for Memorial Day, 2013. Bed was comfortable. Didn't use the internet-only used my phone for my google maps. Internet on my phone was horrible throughout DC, and I have... More

Was this review helpful? Yes
See 6 more reviews by cosmicdog13 for Washington DC
David H, General Manager at Phoenix Park Hotel, responded to this review
June 7, 2013

Thank you for your visit and sharing your comments. We are pleased you enjoyed your visit with us. Yes, overnight parking is very expensive in Washington. As well as very limited for 24/7 access in a secured location. You were fortunate to find street parking and I am glad you were able to park event free. Thank you again for... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed June 5, 2013

Me, my husband and my daughter stayed at the hotel back in May for three days of sightseeing & touring. On our way to the hotel i called ahead to confirm that we had a room with two beds. the woman on the phone assured me that we did. When we got to our room we only had one king... More

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David H, General Manager at Phoenix Park Hotel, responded to this review
June 7, 2013

Thank you for sharing your comments. I apologize for your rough beginning and am delighted that Essi saved the day for you and for us. He is a valuable member of our team and he joins me in thanking you for your business. More

Melbourne
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 3, 2013

Arriving at the Phoenix Park Hotel at 11pm local time after 30 hours in transit from Australia meant my wife and I were initially looking for not much more than a comfortable bed and room. We certainly got this and had a great night's sleep, not just that first night but the next two as well. It took us approximately... More

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See 2 more reviews by Grumpy59OldMan for Washington DC
David H, General Manager at Phoenix Park Hotel, responded to this review
June 7, 2013

We are pleased you enjoyed your visit and found our hotel location ideal for your needs and our staff so friendly and helpful. The Dubliner is well known throughout the world as an authentic Irish pub but its charms are not always appreciated by everyone. I am sorry you did not enjoy your meal and experience with them. Thank you... More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2013

We stayed at the Phoenix Park Hotel in D.C. as part of a package offered by Yankee Holidays. What a big mistake. The package was expensive and not worth the money. Our room was tiny with an inadequate bathroom that had a rusty shower/tub. The final straw came when the valet who went to get our car as our trip... More

Was this review helpful? Yes 1
PPHotel520, General Manager at Phoenix Park Hotel, responded to this review
June 2, 2013

I am sorry to hear of your experience with the valet parking failure. There is no excuse for this lapse in service and while sometimes a mistake can occur, resolution should be prompt and I will remove the parking charges from your bill. Thank you for sharing this with us so that we can personally follow up and apologize to... More

Columbus, Ohio
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 31, 2013

When we booked the Phoenix Park Hotel, we thought it would be quaint. Boy, were we mistaken. I would stay away if you are claustrophobic at all. The elevators fit two people and two carry-ons. The rooms are also very small with low ceilings. This hotel reeks of fish from the pub on the first floor. Our one tiny room... More

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See 2 more reviews by BiltmoreGirl for Washington DC
PPHotel520, General Manager at Phoenix Park Hotel, responded to this review
June 2, 2013

I am sorry you did not enjoy your visit. Our classic architecture and traditional decor does provide a quaint atmosphere but as with older buildings, lobby and room sizes often are not large and there is little we can do for that. We strive to provide excellent Irish hospitality and service and I apologize that this did not seem to... More

New Haven, Connecticut
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2013

Hotel is a couple of blocks from Union Station and vibrant Capitol area. Staff was helpful. Room was a bit small, but clean, and nicely furnished. Free wifi is a plus. Lots of cable tv channels, coffee pot in the room.

Was this review helpful? Yes 2
See 3 more reviews by Andy06525 for Washington DC
PPHotel520, General Manager at Phoenix Park Hotel, responded to this review
June 2, 2013

Thank you for sharing your very kind remarks and we are delighted to have been of service to you. More

2 reviews
1 of 5 stars Reviewed May 16, 2013

The service was horrible the elevator was way to small. They only have to baggage carts for the entire Hotel really. Now you have to wait until one is available. Won't give you a late check out especially when they know you're there on a business trip and there's a ceremony service at Capitol hill every year at this time.... More

Was this review helpful? Yes
PPHotel520, General Manager at Phoenix Park Hotel, responded to this review
June 2, 2013

I am sorry you did not enjoy your visit with us. While we have an excellent location on Capitol Hill, we are an older building and our public spaces, rooms and elevators are not large. While there is little we can do about that, we strive to make our guests feel welcome and comfortable during there visit. It does not... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2013

Very clean!! Staff was friendly!! Parking garage beside hotel and there is a great Irish pub down below that played great Irish music with a live band and had descent food. Also I you like a large selection o Irish Beer you will defiantly like this place!

Was this review helpful? Yes
PPHotel520, General Manager at Phoenix Park Hotel, responded to this review
June 2, 2013

Thank you! Please come back to visit us. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Union station(65)
  • Great location(13)
  • Capitol hill(9)
  • Irish pub(8)
  • Short walk(5)
  • Rooms are clean(5)
  • Friendly and helpful(5)
  • Front desk staff(4)
  • National Mall(4)
  • Very nice(4)

Additional Information about Phoenix Park Hotel

Address: 520 North Capitol St NW, Washington DC, DC 20001
Region: United States > District of Columbia > Washington DC > National Mall , Upper Northwest
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotels in Washington DC
#29 Business Hotels in Washington DC
#31 Family Hotels in Washington DC
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The historic Phoenix Park, a premier option for downtown Washington DC hotels and just steps from Union Station, the offices of the U.S. Congress, and close to the city's most notable attractions, is the perfect choice for business or leisure travelers. ... more   less 
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Also Known As:
Phoenix Park
Phoenix Park Washington Dc
Hotel Phoenix Park
Pheonix Park

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