I'm from LA and when I got to the hotel, I had my first surprise: they did not assign me the type of room I reserved (a room with city view), when I complained about it, they tried to give me the worst room with such a view they had so I had to keep the room. Service is just... more

Just finished a 9-night stay at the Best Western Georgetown Inn and Suites. First things first... the hotel is actually in Foggy Bottom. Not a big deal... just don't think you're staying right in Georgetown if you book a room here. It's not far away, but this is Foggy Bottom and right next to George Washington University. Pros about this... more

I shipped some business documents ahead of my arrival but when I asked for them, they said they never arrived! After I insisted they look again (for the third time) they found my package. But, since I didn't get my package before my business meeting, they were to ship these documents back at their cost. Instead, they took my credit... more

This is my first entry on tripadvisor. I am taking time to make this entry because I feel so strongly about my experiences at this property. I stayed at this hotel on a business trip; my HR group choose this hotel for me (as is customary in my company) because it was the cheapest in the area where I was... more

This was a great hotel for a great price at a great location. The staff was courteous and friendly from the moment we entered. I ordered 2 rooms near each other and they were exactly next to the other. Even though it was 3 hours before check-in we we given one room to keep out luggage in. The front desk... more

I would never recommend this hotel to anyone. My son slept on the sofa sleeper and woke up with at least 30 bed bug bites on his stomach. This was confirmed by our pediatric doctor. The general manager at the hotel had the nerve to question our doctor diagnosis. He was rude and told me he checked the room and... more

This was a great travelers motel. Standard and Nice! The decor makes you feel as if you are a part of the White House. The Carpets were Blue and Gold and the room had Presidential photos which I loved. We had to share parking with the Ritz Carlton which was great because we knew it would be secure (We parked... more

Just got back from staying at this hotel. Got the room at the last minute called randomly from on our way to DC... The price was good and the front desk manager even helped as we got lost looking for the hotel.. The "free" breakfast is o.k nothing to write home about its the basics. You have to park your... more

Got to the hotel late afternoon and gotta give the manager and the senior front desk man credit. they really seem to know how to make things work. Unfortunately, I got the trainee and the bell guy who seem to forget and finish one task upon being given another. The manager did not mind me parking the car while I... more