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Marriott Marquis Washington, DC

4.0 of 5
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901 Massachusetts Ave Nw, Washington DC, DC 20001
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Marriott Marquis Washington, DC
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Ranked #66 of 133 Hotels in Washington DC
A recent review
3 of 5 stars reviewed 2 days ago
LASunshineLosAngeles Los Angeles
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465 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles
Contributor
20 reviews 20 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

When I first arrived this hotel, I was shocked since it's too big and makes you feel cold and empty! The hotel room isn't too big but most of the amenities are very modern. What I liked the most was that I could find USB chargers anywhere in the room - the base of the lamp, radio and on the... More 

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Maidstone, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a couple of nights during a family holiday in August 2014. The hotel had recently opened and so everything was brand new. The location is excellent for exploring the main sights in the city on foot. The room was very comfortable and the fixtures and fittings to the usual Marriott high standard, coupled with being brand new.... More 

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Scranton, Pennsylvania
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a sparkling brand new hotel that worked perfectly for the conference I attended at the Convention Center. You can even walk to the Convention Center without going outside (perfect for days when the weather is not cooperative, like every day this winter!) Staff was not overly friendly but did manage a smile every now and then. Rooms were... More 

Was this review helpful? Yes 1
Glencoe, Il
Top Contributor
122 reviews 122 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a glass palace, spacious, airy and soaring. When I took the wrong elevator up, I got lost in the outside walk around, but I survived. The service was fantastic from the moment of check in. Personalized not computerized. My hostess took the time to walk me through the atrium to get to the correct elevator bank and carefully... More 

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Tarnequa S, Front Office Voyager at Marriott Marquis Washington, DC, responded to this review

Hello Jimgo, Thank you for your great review of the Marriott Marquis in Washington, D.C. I am happy to hear that you enjoyed all aspects of our lovely hotel. We would love the opportunity to host you again if your travels bring you back to Washington, D.C. Kind Regards, Tarnequa Smith More 

Huntington, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Needed to make a last-minute reservation for a business meeting in downtown DC and this was the most reasonable hotel within a half dozen blocks of my meeting. New hotel, impressive atrium, friendly staff. Walls of the room actually had a fair number of scuffs and marks that could have easily been cleaned if someone was paying attention. Very spacious... More 

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Tarnequa S, Front Office Voyager at Marriott Marquis Washington, DC, responded to this review

Hello LlCritter, Thank you for your feedback as it helps us improve on our service and the hotel. I’m glad that you chose the Marriott Marquis in Washington, D.C. to accommodate you for your business meeting. I do apologize for any inconvenience caused from the wrong walking directions. If your travels bring you back to Washington, D.C., we would love... More 

Hallandale Beach, Florida
Top Contributor
265 reviews 265 reviews
55 hotel reviews
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Good-sized, very modern rooms with very comfortable beds, fine linens, and excellent bathroom amenities. The hotel lobby has a magnificent atrium and the meeting rooms are very lovely. The maid staff is very prompt is cleaning the rooms and the registration desk staff is always on the lookout to meet your every need. The underground connection to the Washington Convention... More 

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Tarnequa S, Front Office Voyager at Marriott Marquis Washington, DC, responded to this review

Hello philipmillermd, Thank you for your review from your recent stay here at the Marriott Marquis in Washington, D.C. It was such a pleasure to read your feedback. Our goal is to make sure every guest feels welcome and comfortable at our hotel. So glad that you enjoyed everything, and if your travels bring you back to the Washington, D.C.... More 

New Jersey
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I traveled for the weekend with my daughter to this hotel. Arrived around Friday 5pm. Hotel is nice, it's big and bright and open and the staff in the hotel was very nice and helpful. However I had an unfortunate incident with the valet and that ruined my weekend. After arriving to the hotel and handing the keys and the... More 

Was this review helpful? Yes 3
Arturo S, Manager at Marriott Marquis Washington, DC, responded to this review

I am truly sorry to hear about your experience with the valet parking at the Marriott Marquis Washington D.C. We pride ourselves in making memorable experience for our guest and obviously we have fallen short of our goal. I would love to have the opportunity to speak to you so I can gather more information and look into this situation.... More 

Cherry Hill
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I'll explain my reason for the disappointment. First, this is a very large clean hotel. It has the very comfortable Marriott beds. I did not eat any food at the hotel so I can't make any comments about it. My check-in experience was awful. The person checking me in, checked me in under the wrong name. Even though he used... More 

Was this review helpful? Yes 1
Arturo S, Manager at Marriott Marquis Washington, DC, responded to this review

Thank you for taking the time to review your recent stay with us. We strive to provide excellent customer service at the Marriott Marquis and obviously we have fallen short of your expectation. I will reach out to all of the appropriate department head, in an effort to ensure this is a sole occurrence. Please feel free to reach out... More 

Wisconsin
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel with my dad while he had a conference here. The hotel was clean and well maintained and the rooms were very nice. I thought the beds were among the most comfortable hotel beds I've slept in. The staff was very friendly and willing to make sure our stay was nothing less than good. I would... More 

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Tarnequa S, Front Office Voyager at Marriott Marquis Washington, DC, responded to this review

Hello Kirlpamp, Thank you for your positive review from your stay here at the Marriott Marquis in Washington, D. C. It is such a pleasure to hear that you enjoyed your stay and the service of our staff. Our team works very hard to make sure our guests have a brilliant and welcoming experience. We would love the opportunity to... More 

Sydney, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

THis trip was in February the coldest winter Washington has had for 45 years.I had been to Washington before but in summer so this was a totally different experience. This Hotel is right next to the Convention centre and you can go underground to it which is great considering this was so cold with snow & ice on the footpath.... More 

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Tarnequa S, Front Office Voyager at Marriott Marquis Washington, DC, responded to this review

Hello 951Trish, Thank you for reviewing your recent stay here at the Marriott Marquis in Washington, D.C. I’m glad to hear that you felt the hotel was comfortable and I totally agree with you about the cold weather; it has been up and down. I also agree that the convention center being connected to our property is very convenient and... More 

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