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Residence Inn Washington, DC/Capitol

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333 E Street SW, Washington DC, DC 20024
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Residence Inn Washington, DC/Capitol
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Residence Inn Washington, DC/Capitol
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641 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Hampshire
Top Contributor
55 reviews 55 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is very conveniently located to the Mall and Smithsonian museums. The service is good, the rooms are comfortable and the staff are very helpful. The buffet breakfast is a step above the typical breakfast offerings in similar hotels.

Was this review helpful? Yes 1
New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I am a frequent Marriott guest (Gold Elite). I often use Residence Inns when on extended family vacations. Their pet policy is a flat fee which makes bringing the family dog along impractical for a night or two, but a good deal for several nights. The pools & whirlpools are generally warm, and exercise rooms are fair-to-good depending on location.... More 

Was this review helpful? Yes 2
Deidra D, General Manager at Residence Inn Washington, DC/Capitol, responded to this review

Thank you for taking the time to share your feedback with us. While you mentioned some redeeming qualities about the hotel, I am most concerned about the areas where we clearly dropped the ball. The Residence Inn Capitol team prides itself in providing the very best in customer service as demonstrated in our ranking as one of the hotels in... More 

Milwaukee, Wisconsin
Top Contributor
81 reviews 81 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel in fall of last year. It was in a good location (walkable to the smithsonian museums on a nice day). The check in process went smoothly. The room itself was nice because it had a kitchen and sitting area. The bedroom was nice, but it was a bit basic. I would have rated it a... More 

Was this review helpful? Yes 2
Deidra D, General Manager at Residence Inn Washington, DC/Capitol, responded to this review

Thank you for taking the time to share your feedback. I am glad to know that you found our hotel to be to your satisfaction. We pride ourselves in providing a hotel experience that meets our guests' expectations. However, it is our ultimate goal to exceed your expectations. It appears that we fell short in the area of breakfast delivery.... More 

Clinton, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was very happy with this hotel and service I received. Doug, at the front desk, checked me in and assisted me in getting information I needed to get around the city. Things to do, places to eat, he was very helpful. The room was very spacious and it was comfortable and clean. The free breakfast is a HUGE plus!... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a 5 minute walk to Congress and the Smithsonian. Clean, beautiful rooms with a small kitchenette. The free hot breakfast is standard. The staff is wonderful and helpful. K-cups and machine in the room :). Comfortable mattress, two TVs and a pleasant wake up call. I'd definitely stay here again, especially if I bring family.

Was this review helpful? Yes 3
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Date booked: February 20-23 Reason: After deployment vacation/visit crime museum Nightmare #1: I arrived to the hotel at 1440. I wasn't checked in until 1505, although there was only 1 person in front of me. Grated there were 2 people behind the counter and 1 was helping someone; the other employee just stood there and kept smiling at me. I'm... More 

Was this review helpful? Yes 5
William A, Manager at Residence Inn Washington, DC/Capitol, responded to this review

Hello Jessica, Thank you for giving us the opportunity to have you as our guest. I am very sorry to hear about your experience at our hotel, which is quite unusual. I would be more than happy to assist you in sorting this issue out, to ensure that your charges are correct and that no additional funds are being held... More 

Denton, Texas
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 23, 2015

We stayed here one night on quick family trip to DC. Our room was very large and the 5 of us were quite comfortable. There were two queen beds in the bedroom, a sleeper sofa in the living area. The room had a full kitchen as well. There was complimentary food at night and breakfast in the morning. Both were... More 

Was this review helpful? Yes 2
Lubbock, Texas
1 review
5 of 5 stars Reviewed February 22, 2015

We could not be more pleased with this hotel. Richard, the concierge, set up great dining and visitor opportunities. The front desk staff was friendly and helpful. Easy access to the metro made DC site seeing easy.

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Salem, MO
Contributor
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 1, 2015

If you need to be near Capital Hill and want a place that has a free breakfast, this is the place. PROS: Free breakfast, Two blocks from the Federal Center METRO stop, about six blocks from the Capital, Free "Evening Social" meals Mon - Wends, Free WiFi, full kitchen and very friendly staff. The room(s) were very spacious and there... More 

Was this review helpful? Yes 8
minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2015

I arrived around noon on an early flight. Easy trip from DCA on the Metro and a short two blocks to walk to the hotel. I asked if it would be possible to store my bag until I could check in and Doug, who is a pretty good sized gentleman gave me a look and said " Never ask to... More 

Was this review helpful? Yes 2
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