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Hampton Inn Washington, DC - Convention Center

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901 6th Street NW, at Massachusetts Avenue Northwest, Washington DC, DC 20001
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Hampton Inn Washington, DC - Convention Center
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Hampton Inn Washington, DC - Convention Center
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1,082 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I stayed here over the weekend of 7/25. It was a very hectic end but the personnel were all up to the challenge, We occupied four rooms and everything went well. One of our rooms, the AC was broken (frozen) - no problem they fixed it so by the time we came back it was in working... More 

Was this review helpful? Yes
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest: We are glad that you returned to our Hotel and experienced a wonderful stay as you described. our Team is all the more motivated to be of assistance to future travelers from positive reinforcement of the work they do. So, Thank you for your kind words. As you mentioned, we look to offer discounts to travelers through package... More 

NYC
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When visiting a bigger city I'm prepared for long lines, disinterested staff, and crowded breakfast areas. This was absolutely not the case with this Hampton Inn. Check-in was a breeze, but not rushed. Staff, whether the cleaning crew or bell hop smiled and were so friendly. There was always ample food and drinks in the breakfast area, and everything was... More 

Was this review helpful? Yes 1
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest:\ We are delighted that your visit to Washington DC and to our Hotel was a wonderful experience. Our Team is well trained as you noted to deal with Big City environment and hope that they were able to provide you with personal attention as you described. We are thankful for the positive words of praise for the hotel... More 

Washington, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Door to room vibrated every time someone closed a door on another floor. Some days I had hot water and some days I did not. The mattress cover did not fit the bed and moved every time I went to bed. Overall the stay was not bad.

Review collected in partnership with Hampton

Was this review helpful? Yes
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest: Thank you for staying with us and providing feedback regarding service experience. We are disappointed that the stay wasn't perfect. Please accept our sincere apologies. We will continue to work to ensure a perfect stay for you if you return and for others in the future. Please let us know, how we may assist you with future travel... More 

Torrington, Wyoming
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When we first got there late on Saturday evening (midnight) the last thing we wanted to hear was that they were overbooked. Three adults were traveling with five teenage girls. The manager did find us rooms at the Henley Park hotel for the night and comped them for us. But we really were less than thrilled to have to move... More 

Was this review helpful? Yes 1
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest: We are delighted to have you stay with us during the FCCLA convention. Our apologies for not meeting your need for room availability upon check-in. We typically don't run into such a challenge where we run out of rooms or room types. We appreciate your understanding and hope that our Team was able to take good care of... More 

5 of 5 stars Reviewed 1 week ago NEW

This hotel was amazing. I couldn't have asked for a better place to stay! Everyone that worked there was so nice and accommodating. Rebecca at the front desk gave us 2 free drinks at the bar as an anniversary gift. I will definitely be going back with the kids.

Was this review helpful? Yes 1
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Nina: Congratulations on your anniversary! We're glad that you chose to stay with us and was able to experience memorable service (Hamptonality) through one of our agents. Please do return with your children when you are able and we would like to take great care of your family. Sincerely, More 

Wellesley, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Hampton Inn in Washington DC was in a great location and it was priced very reasonably for a hotel in a major city. The hotel staff were very professional, friendly, helpful, and courteous. A couple of times I needed to retrieve items from my parked car and the attendants helped me with real courtesy. A good value hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest: Thank you for staying with us and providing us with feedback regarding service experience. Our Team strives to execute perfect guest experience all the time as you noticed. We thank you for your kind works about our Hotel. Please visit us again if you are in the area. Let us know how we may be able to assist... More 

Golden, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am a federal employee. Our Concur travel system stuck me at Club Quarters this week, after I had a fabulous stay at Hampton Inn last week. There is no comparison! The Hampton Inn rocks! I loved my room at the Hampton, fridge, microwave, tub, lots of room, beautiful accommodations. Now I feel like I'm staying in a closet with... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Ms. Royce: Thank you for staying with us last week and writing about our Hotel. Our Team will be delighted to have you return when you get your next opportunity to do so. Please reach out to the Hotel directly so that we may assist you with your immediate need. Sincerely, More 

Washington DC, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was unhappy with my room and was put in a different room without hesitation. The woman at the desk each night during my stay, name I forget, pretty and friendly Asian women, was just a joy to be around. Good service can't be overrated.

Review collected in partnership with Hampton

Was this review helpful? Yes
John V, General Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest: Thank you for writing about your experience while a guest of our Hotel. As you experienced Hotel was at full capacity with leisure and convention business. However, our Team was able to execute memorable service. Thank you for your understanding regarding room change that had to be executed. Terri our Team Leader you mentioned is as you mentioned... More 

Miami, Florida
Level Contributor
74 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a week on business. Things did not start out well, when the first room they assigned me did not have working air conditioning and was right next door to the ice machine. However, Terry at the front desk promptly changed my room and actually came up to deliver the keys to me. Rooms are spacious and... More 

Was this review helpful? Yes
John V, Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest: We are delighted that you chose to stay with us and enjoyed your stay with us. We are glad that Terri was able to resolve your earlier challenge with room at check in- please accept my personal apologies. We are glad you enjoyed our sumptuous spread of breakfast choices. We hope to see you next time you visit... More 

Spearfish, South Dakota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was with a group who made reservations at this motel two months in advance. The first night we had to stay 4 people to a room with one bed. How does that work? They tried to act remorseful and we had nowhere else to go. Needless to say, I think the rooms were a bit overpriced. I will give... More 

Was this review helpful? Yes
John V, Manager at Hampton Inn Washington, DC - Convention Center, responded to this review

Dear Guest: Thank you for staying with us. It appears that your stay pattern is consistent with FCCLA a convention group that was part of our Guest Room blocks. As you may imagine, our Hotel was very busy with the group and leisure customers who are loyal to us. We will continue to find ways to ensure we delivery on... More 

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