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Mandarin Oriental, Washington D.C.

Certificate of Excellence
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1330 Maryland Avenue, SW, Washington DC, DC 20024
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Mandarin Oriental, Washington D.C.
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Mandarin Oriental, Washington D.C.
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918 reviews from our community

Traveler rating
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    261
    100
    58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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west coast
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Having read some mixed reviews, I wasn't sure what to expect but I would definitely recommend it. The great service started at check in when we were offered tea, fresh towels and cute pandas for our kids. The concierge was the best I have encountered. She helped us book tickets to events and gave us a few tips for avoiding... More 

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Port Saint Lucie, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel. Concierge was top notch!!! We dinned in the restaurant twice and the food was great. We also had room service one night which was great also. Only problem was the water pressure early in the AM......not so good. And the heat in the water went away fast. Overall, if that was my only complaint, that is good.... More 

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Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our first visit to the Mandarin, certainly will not be our last! The Mandarin is part of the Concierge Collection with Disney Vacation Club so we were able to use our vacation club points to book the Tai Pan Club level at the hotel. The Tai Pan club was like nothing we had ever experienced, we ate there for breakfast... More 

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Stratham, New Hampshire
1 review
5 of 5 stars Reviewed 3 days ago NEW

Loved the indoor pool and had a great view of the cherry blossoms in the tidal basin The panda bears for the kids was a classy touch. Close walking distance to the mall. It's tough traveling with kids-4 and 1 years old- but the staff was fantastic.

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Fairfield, Connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here last weekend during the Cherry Blossom Festival. The rooms are beautiful and the bathroom magnificent! Might have been the nicest shower I've ever used in a hotel. The staff could not be anymore helpful. I truly believe the word "no" doesn't exist in their vocabulary. The concierge was helpful with getting us last minute dinner reservations. Art the... More 

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Salt Lake City, Utah
1 review
4 of 5 stars Reviewed 3 days ago NEW

Mandarin Oriental is a beautiful hotel. You cannot beat the views. Our window overlook the water an the blossoms were gorgeous. There are no restaurants close to hotel. Only the one inside. It is very good but somewhat expensive. I would definitely stay here again.

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Cambridge, Maryland
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel during the Cherry Blossom Festival. It was a great location for everything that we wanted to do. Convenient walk to the tidal basin and to the Monuments and Smithsonian. Nice clean rooms and very attentive staff. We would definitely stay at a Mandarin Oriental again.

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MOWashingtonDCHotel, General Manager at Mandarin Oriental, Washington D.C., responded to this review

Dear constanceb475, Thank you for sharing your experience on TripAdvisor and I am happy to hear you enjoyed your time at Mandarin Oriental, Washington DC during the Cherry Blossom Festival. I greatly appreciate your positive remarks pertaining to the guestrooms, our service and proximity to the Tidal Basin and National Mall. Your feedback will certainly motivate our colleagues in our... More 

Austin, TX
Top Contributor
186 reviews 186 reviews
72 hotel reviews
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Mandarin Oriental is a luxury brand. The hotel is nice and the rooms comfortable. Check-in and out was a breeze and the bill was accurate. The room we received at early check-in was on the 8th floor. You might think it would be quiet and it times it was, but it seemed every screaming child and their parents had been... More 

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MOWashingtonDCHotel, General Manager at Mandarin Oriental, Washington D.C., responded to this review

Dear Chris500, It is wonderful to know that you enjoyed your stay and our luxurious hospitality and in particular, our restaurant Muze and our fitness center at The Spa. I would however, like to apologize for any inconveniences caused by the nearby train tracks. The train runs along the waterfront and is only audible to some rooms. We will be... More 

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived 20 minutes after the checkin time, but we're still made to wait for nearly two hours before being given the keys to our room. Missing standard luxuries, such as a morning newspaper and turn-down service (I'm told they offer it, but we weren't), and high end cosmetic in the bathroom. (Ours was missing shampoo.) Food was not properly... More 

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MOWashingtonDCHotel, General Manager at Mandarin Oriental, Washington D.C., responded to this review

Dear dshpdr2005, I truly regret to note of your less than satisfactory stay with us and my sincere apologies for the shortcomings which you had encountered in reference to a late check-in, turn-down service, breakfast and in-room amenities. It is most unfortunate that we fell short on this occasion as what you described, is not our normal standard. Kindly rest... More 

Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a pretty hotel. It has decent service. The food is fine. The prices are however completely out of line with the level of service. Room service orders are ignored, housekeeping requests require multiple calls, a seat with a view requires a "reservation" at breakfast, and they do not allow you to share a double bedded room with even... More 

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MOWashingtonDCHotel, General Manager at Mandarin Oriental, Washington D.C., responded to this review

Dear LoveBK, We greatly appreciate you taking the time to write a review of your recent time at Mandarin Oriental, Washington DC. It is very important to us that each guest is not only satisfied but impressed with their experience. While we are happy to hear you enjoyed the food and appeal of the hotel, we do apologize you were... More 

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