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The Melrose Georgetown

Certificate of Excellence
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2430 Pennsylvania Ave. NW, Washington DC, DC 20037
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The Melrose Georgetown
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The Melrose Georgetown
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508 reviews from our community

Traveler rating
    256
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    41
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    11
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114
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136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

There have been mixed reviews of the hotel based upon staff issues, and my experience in this regard was not good. The first night I called down to the front desk to get a room service menu, which was missing from the folder in the desk. The menu never arrived. The next morning, I reported a problem with the toilet... More 

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Bangor, Maine
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A quiet, relaxed hotel convenient to both Georgetown and GWU, which was a perfect location as I was visiting my son there. Things I liked: Staff was wonderful. I was greeted by desk staff politely each time I passed the desk, and by the second day the doormen were greeting me with "Welcome back!" Staff was also helpful. I arrived... More 

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Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel about a year ago and did not have a very good stay. We decided, due to the location, to give it another shot. We are glad we did.The room was very comfortable, the staff was very professional and polite and the food was great. It would be nice to have ice machines somewhere so as... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights with two children. I booked through Expedia but called to confirm reservation which was a good thing, since their record was not the same as I had booked. Hotel corrected it immediately and sent me an email confirmation at my request. Room was clean, quiet and a great location for us. The evening hotel shift... More 

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MelroseGeorgetown_GM, Manager at The Melrose Georgetown, responded to this review

Thank you so much for reviewing Melrose Georgetown Hotel. I am thrilled to hear that you and your family had a lovely experience with us during your stay. We are very much looking forward to seeing you again. Best, Jale Hashimi More 

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

It was my birthday and my wife and I arrived early (which I mentioned at the time of my reservation) to check in where we were meeting other family members (4 rooms booked in total). The check in lady (can't remember the name) was very unfriendly, rude and not helpful at all...refused to give us a room until 4pm and... More 

Was this review helpful? Yes 2
MelroseGeorgetown_GM, General Manager at The Melrose Georgetown, responded to this review

Guilherme, thank you very much for taking the time to review Melrose Georgetown Hotel. I appreciate your kind words regarding our rooms and location. I am sincerely sorry about your experience with our front desk. I would like to speak with you further about this. Please call me at your convenience. Best, Jale Hashimi More 

Chatham, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I proposed to my girlfriend in DC this past weekend. The Melrose Georgetown was recommended to me by a colleague and it was fantastic! When I made my reservation, I told them I was proposing to my girlfriend on our visit to DC. I was put in contact with Tamica who arranged for a wonderful bottle of champagne and chocolate... More 

Was this review helpful? Yes 1
MelroseGeorgetown_GM, Manager at The Melrose Georgetown, responded to this review

Thank you very much for sharing your feedback. Congratulations on your engagement. I am overjoyed that you and your fiancée chose to spend such a special day with us and am pleased to hear that your experience was smooth, comfortable, and easy. Best of luck on your upcoming nuptials and we look forward to seeing you again soon. Best, Jale... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My brother-in-law booked this hotel for my sister and a girls weekend birthday present. I was excited to stay here after looking at the pictures on the website. The hotel met my expectations for decor. The lobby was really nice, the room was nicely decorated as well and clean. We were able to check in a bit early, which was... More 

Was this review helpful? Yes 1
MelroseGeorgetown_GM, Manager at The Melrose Georgetown, responded to this review

Robin, thank you for taking the time to review Melrose Georgetown Hotel. I would like to speak with you further on your customer service experience. Please call me at your convenience. Best, Jale Hashimi More 

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed Easter weekend with our 2 boys. The room was spacious with enough room and privacy for all of us. The staff was very polite and accommodating. Another great feature of this hotel is the location! Plenty of restaurants and walking distance to the monuments and museums (albeit a healthy walk, but totally enjoyable especially if... More 

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MelroseGeorgetown_GM, Manager at The Melrose Georgetown, responded to this review

Venus, thank you for sharing your feedback. I am delighted to hear that you and your family had a fantastic time celebrating Easter with us. We are very much looking forward to seeing you again soon. Best, Jale Hashimi More 

Canada
Top Contributor
112 reviews 112 reviews
56 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

They have done a great job of remodeling the hotel. The interior is nice and well laid out. The star rating must be a reflection of the décor as the balance was really more of a 3 star hotel. Our room was ok but the safe broke twice. The lock on our door broke once and we had to ask... More 

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MelroseGeorgetown_GM, Manager at The Melrose Georgetown, responded to this review

Hello Diane, and thank you for sharing your feedback. I am glad to that that you enjoyed the hard work that was put into all of the renovations that our property went through. The new, art-deco-inspired décor adds a fresh look to the aesthetics of the hotel. I am sincerely sorry for the inconveniences that you experienced and will be... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best hotels I've ever stayed in, and I wouldn't stay anywhere else if ever in Washington, D.C. again. It's a beautiful hotel not far from the White House and near great restaurants such as Founding Farmers and delis like Devon and Blakely. The staff, especially Stanley, were outstanding in their professional hospitality and saw to... More 

Was this review helpful? Yes 1
MelroseGeorgetown_GM, Manager at The Melrose Georgetown, responded to this review

I deeply appreciate your generous words regarding your stay with us at Melrose Georgetown Hotel. I am absolutely thrilled to hear that you had a fantastic time with us in every way. Our staff is dedicated to providing all of our guests with an unforgettable experience as soon as they walk through our doors. I will be sure to pass... More 

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