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Homewood Suites Washington, DC

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1475 Massachusetts Ave. NW, Washington DC, DC 20005
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Homewood Suites Washington, DC
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Homewood Suites Washington, DC
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654 Reviews from our TripAdvisor Community

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263
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have lodged at many places in DC. In my opinion, this one beats everyone else if you are looking for value for money: a suite with kitchen, 24/7 coffee downstairs, free breakfast, free wi-fi and a free dinner (which I didn't try because of time, but it seems perfect for families). The staff is very friendly and the location... More 

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Hello and thank you for your review! It's always a pleasure to get feedback from someone who has experienced some of the competition and returns to us! I believe our value is unmatched in DC for the reasons you listed. Since you mentioned our dinner, I'll remind future guests that the format has changed to an Evening Social effective June... More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I wasn't sure what to expect when we arrived, but everything was fantastic. Rooms are spacious and especially perfect if you have kids as there is a separate room with a TV (we brought our toddler who slept in a pack-n-play type thing in the next room Bathrooms were nice. Property well-kept. Location=great. The staff are exceptional. Immediately upon arrival,... More 

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thank you so much for your lovely review! I'm delighted that you were happy with the service you received while you were our guest--we genuinely enjoy taking care of people, and we want every stay to be special. We'd love to have you back, so hope to see you again soon! More 

Philadelphia, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very accommodating to larger family groups. At breakfast, the dining area was teaming with kids. It is a good location since it is only 10 minutes to walk to the metros top. The only complaint is the expensive parking. I realized later that we could have parked in a public garage 1 block away for a fraction... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Hello, and thank you for your review! I'm so glad you and your family enjoyed your time with us--the spring is a very popular time to visit DC, and our hotel attracts a lot of families during that time. Our suites and complimentary food & beverage offerings make us a great value. Parking can indeed be a challenge and pricey... More 

1 review
1 of 5 stars Reviewed 1 week ago

First off we checked in at noon and were told they were cleaning our room so all we need to do was pick up the eoom key/cards after we visit the museum. When we returned they had given our room to someone else and gave us two double beds instead of the kings room we reserved becuse they did not... More 

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

We were terribly sorry about the room mixup, but glad to be able to move you to a king room the next day. Thanks for your review. More 

Charlottesville, Virginia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has everything you need but is not particulary upscale by any means. The colorful hallway carpeting gave hope for a cheerful room. The two room "suite" was brown, beige and gray. It did have an efficient kitchen with refrigerator, small oven, sink and dishwasher with two full placesettings, a pan, waterglasses and mugs as well as potholders. The... More 

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

I'm sorry I only found out about this issues you had with the cleanliness of your suite after you left--I sincerely wish we had had the chance to address them when you were still our guest! In any case, I'm glad we were able to discuss your situation further and make amends. I do appreciate your balanced feedback about the... More 

Washington DC, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Its more than the comfy bed, the kitchen appliances including a dishwasher, a full size refrigerator with an ice maker and stove stop burners with some pots so you can make your own tea at night or reheat that left over meal in the microwave. the couch pulls out into a bed, we did not use it, but it could... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Hello and thanks for taking the time to write a review! I'm glad you made the most of the features of your suite while you were with us--the kitchen can be handy for a short or long term stay, as can our complimentary meal offerings. Taxi service can be a little tricky, but our team is always happy to hail... More 

Starkville, Mississippi
Top Contributor
149 reviews 149 reviews
54 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel provides all you would expect from a Homewood Suites. Spacious two room suite, very good breakfast and dinner, fitness center, and well appointed kitchenette. Staff was very helpful, and location is a few blocks from two Metro stops and several great restaurants.

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks for your review! I very much appreciate the fact that you're familiar with our brand and that you were pleased with the accommodations and service. We really believe that we have an unmatched product in DC. Stay tuned for positive changes coming to our Evening Social...lighter and more modern choices are on the way, and I think our guests... More 

Manila, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Spacious room with receiving area and work area, complimentary internet access, breakfast, and dinner, great location near offices and dining choices along 14th Street - definitely a lot of value for your money

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thank you so much for your review. I'm delighted that you enjoyed our location and found our hotel to be a good value! We believe that our spacious accommodations along with our complimentary meal offerings and other amenities make us the best deal in DC. Please come back and see us again! More 

atlanta
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great staff both at front desk and at breakfast. Location good if you are able to walk a few blocks to restaurants and metro stop. Our 8th floor room was very quiet- no view. Breakfast typical of Homewoods, maybe not quite as good as others I have stayed at, but the staff was helpful and kept things nice and clean.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thank you for taking the time to write a review--we very much appreciate your feedback! I'm always happy to hear that our guests are happy with our Homewood staff...we have a great team of people who enjoy what they do. Thanks for sharing your thoughts on breakfast--we'll be adding some new items in June that we hope will improve the... More 

Miami, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is the first negative review that I have ever written. As a Diamond Hilton Honors member, hotels always value our business. Unfortunately, the staff at this hotel doesn't. The Friday before my husband's Monday check-in, he received a call that his Thursday Congressional meeting was cancelled. I called and spoke to the sales manager and asked to take off... More 

Was this review helpful? Yes 2
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

I am terribly sorry that I am not able to respond to this review in a typical fashion. The hotel's account of this incident is entirely different than what is written, and it would not be appropriate for me to provide those details. More 

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