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Homewood Suites Washington, DC

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1475 Massachusetts Ave. NW, Washington DC, DC 20005
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Homewood Suites Washington, DC
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Homewood Suites Washington, DC
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627 reviews from our community

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254
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco CA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm Hilton Gold and Hilton usually treats me very well. This was not the case with our six night stay at Homewood Suites D.C.. We had been told the property was under renovation and I checked a week or so before our arrival and was told everything had been completed except the lobby area. Since the renovation was in progress... More 

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks so much for providing feedback about your stay. I'm so sorry we didn't meet your expectations while you were our guest. I'm also sorry we didn't have an opportunity to make things right while you were with us. If you would like to call the hotel directly and speak to me or to Ermeyas, our AGM, we would be... More 

Coeur d'Alene, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location that was well within walking distance of food and sites. Great breakfast and dinner. Loved the free drinks at night. Awesome staff and will be staying here next year! The employees were gracious in finding us a cab and assisting us with luggage. For the money it can't be beat.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thank you for writing such a nice review! I happen to agree with you about our location--we're in one of the hottest neighborhoods in DC and there is so much to do and see all around us. Dining, shopping and public transportation are all nearby and we have a grocery store within walking distance. Our staff really is terrific, and... More 

Charlotte, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel location and staff were excellent. Room was quite nice but if you stay at this location, avoid room 817 as the head of the bed shares the same wall as the top floor of the elevator shaft thus, unless you're a heavy sleeper, you will hear the elevator cables throughout the night whenever the elevator is in use.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks so much for your feedback! I'm glad you liked the hotel and were happy with the service you received while you were here. I'm sorry there was noise that interfered with your sleep, though. I hadn't heard that comment before, but this gives me a chance to look into it a little more and see if there's something that... More 

Ellington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was well located in proximity to the Legislative offices. Taxi service was prompt when managed by hotel staff. Parking was by Valet and handled well. It was extremely helpful to have a complimentary Dinner reception in the evening... early enough to help tide you over for those late night schmooze events... Breakfast spanned enough time to make early... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Hello and thanks so much for your review! I know that business commitments can make time tight, so I'm glad that our food and beverage offerings and transportation assistance worked out well for you. We hope to have you back with us when you return to DC! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The rooms are simple and elegant, which is a Hilton trademark anyway. But in this hotel, it feels like home, with a complete kitchen. They even served dinner with a wine during the week! The hotel is cozy from the entrance foyer to the hallways and the rooms. All the staff is gentle, amicable and efficient. I have absolutely no... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Angela_DOS, Director of Sales at Homewood Suites Washington, DC, responded to this review

Thank you so much for your very kind review. We are so grateful that you enjoyed your recent stay with us and especially liked our large suites. At the Homewood Suites DC, we pride ourselves on service and are thankful that this shined through during your stay with us. Our other guests also enjoy the benefit of having a complimentary... More 

Florida Keys, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

this hotel is very dirty it takes you by surprise the staff is very rude the breakfast food is always cold and always running out I will never stay here again the GM didn't want to here nothing we said when we was talking about how they kept running out of food the supervisor of the kitchen was very nasty... More 

Was this review helpful? Yes 4
Angela_DOS, Director of Sales at Homewood Suites Washington, DC, responded to this review

Thank you so much for your review. I am so sorry you felt your experience at the Homewood Suites was less than satisfactory. We pride ourselves on our service and cleanliness. I am shocked to hear that you felt the hotel was not clean, particularly with our newly renovated lobby and public areas. We also recently scored 100% on cleanliness... More 

Baton Rouge, LA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Friendly staff. Renovated lobby is beautiful. Good location at a good price. We were caught in the snow storm of 2015, and the staff made extra efforts to find cabs when we needed them. Without a full-service restaurant, we had to go to the grocery store for healthy snacks.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Angela_DOS, Director of Sales at Homewood Suites Washington, DC, responded to this review

Hello and thank you so much for your review. We are delighted you enjoyed your stay with us despite the snow. I am happy to hear you could still get out and about and enjoy our wonderful neighborhood. We love the variety of stores, restaurants and bars the neighborhood has to offer and that you were able to purchase some... More 

Souteast Connecticut, United States
1 review
4 of 5 stars Reviewed February 16, 2015

Kitchenette and suite layout of rooms provides good value along with the nice quiet rooms. akdsjfklajdflkjasdlkjflkajsdfkljad al;kdjflkjadlkfjalksdjflkasdj l;akjdfklj kljlka;jdflkjlk;ajsdl;kfjalk;sdjfkl;aj kl;asjdfklj kljdflkjlk jkl;ajdlk;fjakldjklfjkladsjflkasdjflkasdjfklasdjfklasdjfklasdfjasdklfakljdfkljasdklfjaslk;dfjalsk;djf

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks so much for your review! I'm so glad our suite set-up was a good match for you while you were in DC...we look forward to having you back with us soon! More 

Reston, VA
Top Contributor
131 reviews 131 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 16, 2015

Why stay in an hotel room when you can stay in a suite for the same price? We were looking to stay in this area and the Homewood Suites was the best deal. For less than the surrounding hotels' rooms, we had a 2-room suite that included a full-sized refrigerator, microwave, stove top, etc. The best part for us was... More 

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks so much for your review....I couldn't have said it better myself! Our suites allow our guests to spread out a little bit, and actually look forward to the time they spend in their rooms. A two-room suite with two TVs and a fully-equipped kitchen make for a very comfortable stay. Thanks again--we'll look forward to your return visit! More 

Gilbert, Arizona
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 13, 2015

Stay clear of this hotel. The brand is great just not this hotel. The staff was not interested in me just talking to each other. I was an interruption every time I made a request at the front desk. I stayed at the York Homewood suites it was great.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 3
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Hello, and thank you so much for taking the time to let me know about the problems you encountered while you were our guest. I am terribly sorry we provided you with service that was not acceptable. I would invite you to call me personally so I can better understand what happened during your stay. I can be reached at... More 

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