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Homewood Suites Washington, DC

3.0 of 5 1475 Massachusetts Ave. NW, Washington DC, DC 20005
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Homewood Suites Washington, DC
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Homewood Suites Washington, DC
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611 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerset, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Pleasantly surprised. I was looking for a "name brand" Hilton property, but was directed to the Homewood due to conference capacity at the other properties. Even with the lobby under renovation, the staff and suites were great. Kind of hidden, the Homewood is in a great location.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at the Homewood Suites from 11/17-11/20 and after the first night I woke up and found a live bed bug under my pillow. I removed all the sheets and pilllowcases and didn't find any additional bed bugs. However, later that day the hotel hired a company to search the room and they found 6 additional live bed bugs!... More 

Was this review helpful? Yes 1
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

I very much appreciate you bringing this to my attention. In all fairness, I learned about this situation only today and responded to you immediately. I believe that you and I have come to a satisfactory resolution. Again, I offer my apologies for the way your issue was handled at Homewood Suites. More 

BUFORD, GA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Extremely friendly and helpful staff. Homewood Suites at this location was undergoing renovation; so, a little inconvenient and work personnel a little loud; but, overall an excellent stay. Night Manager very friendly and customer service oriented. Day Manager not so much.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks so much for taking the time to write a review and provide some balanced feedback--it really is much appreciated. I'm very glad that you had an excellent stay overall, and I'm grateful for the nice comments about our staff. It sounds like there may have been something that was less than perfect, as well? If that's the case and... More 

New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was helpful. The location is great. The rooms are comfortable and quiet. This hotel is not new and the lobby was being remodeled while I was there. Should make an improvement. The complimentary breakfast was NOT good.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks so much for your review. I am the first to chime in and agree about our fantastic location! We are central to dining, shopping and public transportation which provides access to all points of the city. I'm sorry that you weren't happy with the breakfast--we're looking forward to making some changes once we're able to move back into the... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Even while under construction in the lobby, I give this Homewood an A+. The staff, particularly the front desk staff, was extremely helpful, friendly and courteous. Couldn't do enough for us. Very convenient location -- walking distance to the Metro and lots of restaurants (particularly for breakfast or lunch). Quiet rooms. Manager's reception is one of the best I've had... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks so much for your review and for giving us an A+!! I'm very grateful for the positive feedback, and I'm very happy you were pleased with the service while you were our guest. I also appreciate your understanding about our construction--the lobby is shaping up to be just beautiful, and we're excited to see the finished product. Hope to... More 

Macon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The employees were very helpful. The breakfast crew did a fantastic job and with a smile every morning. The front desk employees were most helpful everyday. Everyone did a great job making us feel welcome and they did all this with major renovations going on in the lobby. Thank you for making our Christmas trip wonderful.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thank you for your review and for your nice comments about the staff! Everyone here really enjoys taking care of our guests and making them feel at home. We're very aware that the renovation has caused some disruption, so we're taking extra steps to ensure that everyone receives the highest possible level of service. Thank you so much for your... More 

Guelph, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

Not a place to stay at while its going through construction. The lobby is messy, noisy and unsafe for small children. If you are your child have dust allergies, stay away! Beware of breakfast! There is only a small, overcrowded rood to eat in with only 7 tables. You are best to eat in your room. There are long line... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

To be clear: Homewood Suites Washington DC has been and remains in compliance with all Health and Safety regulations of the District of Columbia. The Hotel is currently undergoing renovations designed to improve our guest experience. The safety of guests to our hotel is among our top concerns and we make every effort to ensure the well being of all... More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Although this hotel is not fancy on the outside you are really getting your moneys worth on the inside. The suites are very clean, spacious and cost-friendly. The complimentary breakfast and dinner snack are actually edible. The location of this particular hotel was excellent, you really could walk to everything. I will definitely consider this chain of hotels in any... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Hello and thank you so much for your review! I'm delighted that you and your family enjoyed your time with us over the holidays. Traveling to DC in December has lots of benefits, including rates that can be a great value, plus fewer crowds than during the spring and summer months. I'm so glad that we were a good match... More 

Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I went for a winter break to DC las week with my wife and 3 kids, this place was ideal because is walking distance to the white house and museums, safe to walk, has a kitchenette, breakfast included and monday - Friday dinner is provided. Restaurants any way are close so is downtown . Staff friendly, the parking is a... More 

Was this review helpful? Yes
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Hello and thanks so much for your review! I'm delighted that you and your family enjoyed your time with us, despite the renovation in progress. Our suites really do offer the perfect set-up for a family, and our complimentary breakfast and dinner offer a great value, as well. Parking is always a hot topic on TripAdvisor, and I know there... More 

Cambridge, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel this weekend (12/25/2014,12/26/2014). We were welcomed by complete construction in the lobby. No one warned us ahead of time of this situation and the rates did not reflect this. The hotel staff made no effort to cordon off the construction so we could have a pleasant experience. Breakfast was served in a tiny conference room,... More 

Was this review helpful? Yes 2
Marianne_GM, General Manager at Homewood Suites Washington, DC, responded to this review

Thanks for taking the time to write a review. I'm terribly sorry you were inconvenienced by our renovation while you were our guest. Last week was the most disruptive portion of our lobby project, as the entire marble floor had to be removed, and unfortunately it was quite the indelicate operation. Some areas of the first floor were closed off... More 

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Additional Information about Homewood Suites Washington, DC

Address: 1475 Massachusetts Ave. NW, Washington DC, DC 20005
Phone Number:
Location: United States > District of Columbia > Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Washington, DC 3*
Number of rooms: 175
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Also Known As:
Homewood Suites Washington, Dc Hotel Washington Dc
Homewood Washington Dc
Washington Dc Homewood Suites
Hotel Style:
#27 Business Hotel in Washington DC
#52 Family Hotel in Washington DC
#62 Romantic Hotel in Washington DC

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