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All 130 Washington DC hotels

Holiday Inn Express Hotel & Suites Washington DC-Northeast

3.0 of 5 Hotel   |   1917 Bladensburg Road NE, Washington DC, DC 20002
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74%
Ranked #96 of 130 hotels in Washington DC
A recent review
4 of 5 stars Reviewed June 18, 2014
pangiebear1119 Philadelphia, PA
  • Overview
  • Reviews (175)
  • Photos (36)
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175 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Philadelphia, PA
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 18, 2014

My husband and I were in town because his father was in the hospital. My mother-in-law booked the rooms, and the front desk person was very kind and helpful to us. He let us check in very early (9:30 AM) for no additional charge and made sure our rooms were right across the hall from each other. I believe we... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear pangiebear; Thank you for taking the time to share your experience with us. We are pleased to see that overall you enjoyed your stay and happy to read you received excellent customer service from our staff. We are glad you found the guest rooms to be clean, and comfortable as well as the hotel being a convenient location for... More

Wokingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 26, 2014

The hotel looks good from the outside, but is in need of a complete refurb on the inside. The internal decoration doesn't appear to have been touched since it was built. Only one lift servicing all 5 floors. Furniture old and dated. Our room overlooked the back of the hotel which has wasteland and doesn't have any appeal whatsoever. We... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Steve; Thank you for taking the time to leave us a review regarding your recent stay. We appreciate the compliments for our staff. Guest satisfaction is very important to us, we are disappointed to see that we did not meet your expectations and sorry that you did not enjoy your stay. We understand that the hotel is not a... More

Greenfield, Massachusetts
Top Contributor
50 reviews 50 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 6, 2014 via mobile

Large room with queen bed. Located quite close to street. Considerate staff. Hotel offers shuttle to and from Union Station in the morning and evening. Unfortunately it is not always on time and does not run during the middle of the day.

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Biblib; Thank you for your review and for being our guests at the Holiday Inn Express Hotel & Suites Northeast, DC. We are pleased to see that we met you expectations and you had a pleasant experience. We appreciate your feedback regarding the shuttle as that is an important part of our guest experience, through the years we found... More

New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014

Never ever, if you could possibly help it, stay at this hotel. I have had THE WORST EXPERIENCE trying to cancel my stay. I booked this hotel trough Hotwire and in trying to get a refund/voucher/change the dates (due to a family emergency)- had the worst experience trying to talk with the Holiday Inn's Customer Service. Not only did I... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Ashley; Thank you for reaching out to us and expressing your concerns over the recent experience with us. Our General Manager is on site daily and our Assistant General Manager is available in the evenings, we will be happy to work on this and Hotwire to resolve this any way we can. While you did not actually stay with... More

Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2014

They told me they didnt have a reservation for me upon calling before I arrived. Female told me she would need to manually resubmit reservation...after I had already given her confirmation number and PIN number from booking.com. I got to hotel male who checked me in assured me I would not be charged twice. To my surprise when I checked... More

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Jada; Thank you for reaching out to us and sharing your recent experience. Guest satisfaction is our top priority and our goal is 100% every time for every guest. Please understand that while we try to correct any billing issues immediatley, it can take some time to show the reversal or credit of charges if that is what is... More

Poughkeepsie, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 12, 2014

This really is a wonderful hotel. The staff were above and beyond, you couldn't ask for friendlier, more professional group to deal with. And that goes for everybody..... including front desk, management, housekeeping, the shuttle bus drivers, all the way down to the guy who cleans the pool. The hotel was clean, easy to maneuver (elevators right in the center... More

Was this review helpful? Yes 4
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear FunFun; Thank you for the wonderful review! We are delighted to see that you enjoyed your time at the Holiday Inn Express Hotel & Suites Washington DC Northeast. Wonderful of you to take the time to write a detailed review and thank you for the kind words on the hotel, staff and services. We appreciate the suggestions for the... More

Weymouth, MA
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 3, 2014

My wife and two children (5 and 2) stayed here for three nights while visiting DC on vacation. The staff was very friendly and accommodating. The GM gave me his business card and told me to email him personally if I needed anything! All employees were friendly and smiling. They went out of their way to make our stay great.... More

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Phil; Thank you for the wonderful 5 star review! We are very pleased to see that you and your family had a great stay at the Holiday Inn Express Hotel & Suites Washington DC. Providing our guests with an exceptional guest experience with friendly service is what we are known for, we could not be happier to see that... More

Washington DC, District of Columbia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 26, 2014

Hotel itself is fine, typical holiday inn "comfortable, but no frills experience". The real problem is the location...far from anything, and a somewhat sketchy neighborhood with lots of beggars. No taxis will come to the area. Two days in a row the front desk told me they would get one for me, but never did. I am writing this review... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear B W; Thank you for taking the time to write a review and express your concerns regarding your stay. We are a great hotel with exceptional customer service and we appreciate your business. Guest satisfaction is our number one priority and we let you and ourselves down by not offering you more assistance with your needs. We hope that... More

Wakefield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2014

This hotel was perfect for what we needed! Breakfast was lovely and was really pleased with the complimentary shuttle to and from union station! Hotel really clean and modern and loved the gym and pool.

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Megan; Thank you for the wonderful 5 star review! We are very pleased to see you had a pleasant experience and enjoyed your time as our guest. We appreciate hearing that the hotel provided everything you needed for a great stay. We look forward to welcoming you back again the next time you are in Washington DC. More

chesapeake
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 8, 2014

8 families stayed at this hotel for 3 nights for a volleyball tournament held at the convention center in DC. Dee with the hotel went over and above to make our stay the best. She was most helpful in booking our rooms and making sure everyone was comfortable. Our rooms were great, the breakfast was wonderful. Dee even helped us... More

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Guests; Thank you for selecting the Holiday Inn Express Hotel & Suites Northeast as your place to stay while in DC for the tournament. We take great pride in our hotel and always strive to go above and beyond for our guests to make their stay as worry free as possible. We are delighted to see that your team... More

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Additional Information about Holiday Inn Express Hotel & Suites Washington DC-Northeast

Address: 1917 Bladensburg Road NE, Washington DC, DC 20002
Phone Number:
Location: United States > District of Columbia > Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Washington DC-Northeast 3*
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Also Known As:
Holiday Inn Express Hotel And Suites Washington Dc-Northeast
Holiday Inn Washington Dc
Washington Dc Holiday Inn

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#78 Family Hotel in Washington DC
Hotel Class
Official Description (provided by the hotel)
Enjoy our Northeast Washington, DC Hotel Near the Capitol Building The Holiday Inn Express Hotel and Suites of Northeast Washington is near many hot spots for DC visitors. Ronald Reagan National Airport (DCA) is less than 10 miles away, Union Station and New York Ave Metro are within 2 miles, giving travelers easy access to our hotel. Travelers can immerse themselves in history while visiting the 19 museums of the Smithsonian Institute or popular, downtown Washington, DC memorials. You can escape to the beautiful outdoors when you visit the National Arboretum just beyond your DC hotel room. The close proximity of our Washington, DC hotel to local businesses and government offices makes the commute easy for business travelers. You'll find the Washington Times, the FBI and both Georgetown and George Washington universities within just five miles of our hotel in Washington. In addition, our 900 square feet of meeting space and a 24-hour business center can help you host a conference during your stay. Our hotel rooms overlooking DC offer entertainment for the whole family with free high-speed, wired and wireless Internet access in every room. Unwind anytime in the 24-hour fitness center, indoor heated pool or whirlpool. For a complimentary hot breakfast and a convenient stay, choose this Washington, DC hotel. ... more   less 
Number of rooms
125

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