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Holiday Inn Express Hotel & Suites Washington DC-Northeast

3.0 of 5
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1917 Bladensburg Road NE, Washington DC, DC 20002
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Holiday Inn Express Hotel & Suites Washington DC-Northeast
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Ranked #98 of 133 Hotels in Washington DC
A recent review
4 of 5 stars reviewed 2 weeks ago
Kym N Fieldale, Virginia
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203 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fieldale, Virginia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was greeted as a Platium member and given an upgrade, which very seldom happens. It was a nice surprise. The room was very large and clean. The only thing missing were towels. Upon calling the front desk, they asked me to come down and get them. The front desk was friendly and helpful. They arranged taxi service for us.... More 

Was this review helpful? Yes
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Kym; Thank you so much for your kind words and positive review of our hotel. We appreciate your loyalty as an Platinum IHG® Rewards Club member. I am pleased to hear the staff, services, and amenities all lead to a very pleasant experience. We are sorry for the lack of towels, we shared this with housekeeping to ensure we... More 

tampa fl
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We experienced absolutely the best service ever during our stay at Holiday Inn Express Northeast Washington DC. The manager, Carl was the most friendly, helpful and service minded manager that we have ever experienced in IHG hotels or any brand. Carl shouldn't just be a hotel manager, he should be TRAINING managers. He seemed to be everywhere making sure that... More 

Was this review helpful? Yes
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Guest; Thank you for taking the time to leave us a review regarding your recent stay. We are very pleased to see that the customer service received from Carl left such a lasting, and positive impression on your and your wife. He is a true asset to our organization and we could not be more pleased to read the... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is nice, clean and the staff is very friendly. There is not much to do in the general area. There is KFC/Taco Bell, Checkers, 7-11, McDonald's and Dunkin Doughnuts in walking distance. I would stay here again.

Was this review helpful? Yes
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Tru; Thank you for taking the time to leave us a review. We are very pleased to see that you enjoyed your stay and appreciate your business. A positive guest experience is something our staff takes great pride in, so we value your feedback. The best compliment we can receive is a repeat guest, thank you for letting us... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 30, 2015

I read the many reviews before choosing Holiday Inn Express. Most of them said great hotel for money and convenient location, but it was everything but that! The hotel is dirty with many broken or damaged pieces of furnace that make up the sub par room. The area felt so dangerous that we ordered in every night so not to... More 

Was this review helpful? Yes 3
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Sarah - Thank you for your feedback regarding your recent visit at our hotel. Guest comfort, and safety are our top priorities. We are sorry to see you had a disappointing stay as what you experienced is not typical for our hotel. We hope you can accept our sincerest apologies for the unpleasant experience you had. Rest assured these... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

The staff was amazing! Everyone was incredibly friendly! The room was clean. Room had a fridge, microwave, and sink. Delicious free breakfast. The neighborhood was a little rough but the hotel offers a free shuttle to Union Station. Felt very safe and comfortable in the hotel.

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Suezc; Thank you for the very kind review and wonderful feedback for us. I am delighted to see that the hotel was a great fit for your travel needs and you had a wonderful experience. We strive to provide 100% guest satisfaction and will gladly share your comments with the team to let them know we exceeded your expectations.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

I love this hotel, the staff and the rooms are always amazing. I stayed one night with a group of friends and we thought we could have multiple parking passes, but unfortunately we could only obtain 2 due to an event in the area which left one of our friends frantically looking for a place to park his car. While... More 

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Mari_international; Thank you for the wonderful review and for sharing your trip with us. I am so pleased to see that you and your friends had a great time at our hotel and appreciate you selecting the Holiday Inn Express as your place to stay while attending an event at Echo Stage. I'll share your feedback with the team... More 

Allentown, Pennsylvania
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 19, 2015

The location is good if you want to see the sites but don't want the expense of staying in a hotel downtown. Driving from the hotel to downtown was a pretty easy 10-minute drive, or the hotel offers a shuttle several times a day to/from Union Station. The included breakfast included a wide variety of options. The room was typical,... More 

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Siusanne; Thank you for taking the time to write a review about your recent stay with us. Customer satisfaction is very important us and we'd like to apologize that you were faced with less than exemplary service and your stay was not up the professional standards we adhere to everyday. We appreciate your feedback and bringing this to our... More 

Indonesia
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed for a night just to feel the washington atmosphere. In overall, the hotel provides all you need as a traveler: Good bed, Calm place, breakfast, free shuttle to station, next to bus stop and its located next to Tacobell/KFC.... If you travel by car, the hotel is next to gas station. This Hotel offers a cash+point package. The... More 

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Wishtrav; Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found the Holiday Inn Express Washington DC Northeast was a great fit for your travel needs. Our goal is to provide a great value with clean, comfortable guestrooms and a friendly guest experience, I am delighted... More 

Whitby, Ontario
Top Contributor
54 reviews 54 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 6, 2015

Outrunning a Canadian snowstorm, we made it to the the north end of DC by nightfall. This hotel was minutes from the parkway and offered us shelter and a wonderful breakfast. The beds were comfortable and clean. The bathroom was large and well-stocked. No complaints.

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Carol; Thank you for your review and feedback. I am delighted to see that you enjoyed your night with us and found the hotel was conveniently located, the accommodations clean and comfortable, and the hot breakfast a great way to start your day. Thank you for your business, should your travels bring you through the DC area again, we... More 

Lexington Park, Maryland, United States
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2015

My husband & I stayed here while I under went pre-op tests and heart surgery at MEDSTAR Washington Hospital Center. The hotel offers a scheduled free shuttle back & forth to the hospital. My surgery was scheduled before the normal shuttle, but management graciously got a driver to deliver us to the hospital, plus a driver for a unscheduled run... More 

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Phyllis; Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We understand when a loved one is in the hospital and it is our pleasure to assist you and your family during your stay. I... More 

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