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All 130 Washington DC hotels

Holiday Inn Express Hotel & Suites Washington DC-Northeast

3.0 of 5 Hotel   |   1917 Bladensburg Road NE, Washington DC, DC 20002
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Ranked #98 of 130 hotels in Washington DC
A recent review
5 of 5 stars reviewed 1 week ago
Christine C
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172 people have reviewed this hotel

Traveler rating
    59
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66
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent three nights in this hotel and three nights at the Westin in National Harbor, which is supposedly a classy hotel. This one surpasses the Westin by far in terms of customer service, and at half the price. The room was impeccably clean, the staff was always friendly and helpful. Breakfast was great as well and the waitress tending... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Christine; Thank you for taking the time write a review regarding your recent stay with us. Our goal is always 100% guest satisfaction by providing a great value, a clean and comfortable stay. I am pleased to see that we exceeded your expectations. Thank you for the praise and compliments for our staff, hotel and services. We truly appreciate... More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I chose to stay at this Holiday Inn Express during a brief trip to DC. Check-in went smoothly and the lady at the front was very nice. The room itself was average and could have been a bit cleaner. Like most Holiday Inn Express Hotels, the room did have a small refrigerator and microwave.There is not a... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear JNev; Thank you for taking the time to leave us a review. I am pleased to see that overall you had an enjoyable visit. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We have been to many Holiday inns in the past and they have all been lovely with great service and great rooms.The pictures from the hotels website looked really nice, but once we got to the hotel it was the complete opposite. One of the ladies at the front desk was really rude and unprofessional, she never greeted us when... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Hanna; Thank you for taking the time to write us and express your concerns regarding your recent stay. I am terribly sorry to see that you did not enjoy your time as our guest. I am disappointed to read that the overall condition of the guest room and hotel was not representative of our high standards and we did... More

NC
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were in the area for a quick family function. I was a little hesitant as the Holiday Inn properties sometimes vary from location to location. Surprisingly pleasant stay. Very clean room. Comfy bed and pillows. Extremely courteous staff. Mini Fridge. I can’t remember if there was a microwave in the room. I couldn’t really gauge it’s location to DC’s... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Guest; Thank you for the very kind review. We appreciate all feedback we receive as it allows us to see where we are doing well, and where improvements may be needed. We are very pleased that you found the hotel to be clean, comfortable and inviting leaving you to have a pleasant experience. The hotel is about 3 miles... More

Philadelphia, PA
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 18, 2014

My husband and I were in town because his father was in the hospital. My mother-in-law booked the rooms, and the front desk person was very kind and helpful to us. He let us check in very early (9:30 AM) for no additional charge and made sure our rooms were right across the hall from each other. I believe we... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear pangiebear; Thank you for taking the time to share your experience with us. We are pleased to see that overall you enjoyed your stay and happy to read you received excellent customer service from our staff. We are glad you found the guest rooms to be clean, and comfortable as well as the hotel being a convenient location for... More

Wokingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 26, 2014

The hotel looks good from the outside, but is in need of a complete refurb on the inside. The internal decoration doesn't appear to have been touched since it was built. Only one lift servicing all 5 floors. Furniture old and dated. Our room overlooked the back of the hotel which has wasteland and doesn't have any appeal whatsoever. We... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Steve; Thank you for taking the time to leave us a review regarding your recent stay. We appreciate the compliments for our staff. Guest satisfaction is very important to us, we are disappointed to see that we did not meet your expectations and sorry that you did not enjoy your stay. We understand that the hotel is not a... More

Greenfield, Massachusetts
Top Contributor
50 reviews 50 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 6, 2014 via mobile

Large room with queen bed. Located quite close to street. Considerate staff. Hotel offers shuttle to and from Union Station in the morning and evening. Unfortunately it is not always on time and does not run during the middle of the day.

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Biblib; Thank you for your review and for being our guests at the Holiday Inn Express Hotel & Suites Northeast, DC. We are pleased to see that we met you expectations and you had a pleasant experience. We appreciate your feedback regarding the shuttle as that is an important part of our guest experience, through the years we found... More

New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014

Never ever, if you could possibly help it, stay at this hotel. I have had THE WORST EXPERIENCE trying to cancel my stay. I booked this hotel trough Hotwire and in trying to get a refund/voucher/change the dates (due to a family emergency)- had the worst experience trying to talk with the Holiday Inn's Customer Service. Not only did I... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Ashley; Thank you for reaching out to us and expressing your concerns over the recent experience with us. Our General Manager is on site daily and our Assistant General Manager is available in the evenings, we will be happy to work on this and Hotwire to resolve this any way we can. While you did not actually stay with... More

Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 17, 2014

They told me they didnt have a reservation for me upon calling before I arrived. Female told me she would need to manually resubmit reservation...after I had already given her confirmation number and PIN number from booking.com. I got to hotel male who checked me in assured me I would not be charged twice. To my surprise when I checked... More

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Jada; Thank you for reaching out to us and sharing your recent experience. Guest satisfaction is our top priority and our goal is 100% every time for every guest. Please understand that while we try to correct any billing issues immediatley, it can take some time to show the reversal or credit of charges if that is what is... More

Poughkeepsie, New York
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 12, 2014

This really is a wonderful hotel. The staff were above and beyond, you couldn't ask for friendlier, more professional group to deal with. And that goes for everybody..... including front desk, management, housekeeping, the shuttle bus drivers, all the way down to the guy who cleans the pool. The hotel was clean, easy to maneuver (elevators right in the center... More

Was this review helpful? Yes 5
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear FunFun; Thank you for the wonderful review! We are delighted to see that you enjoyed your time at the Holiday Inn Express Hotel & Suites Washington DC Northeast. Wonderful of you to take the time to write a detailed review and thank you for the kind words on the hotel, staff and services. We appreciate the suggestions for the... More

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Additional Information about Holiday Inn Express Hotel & Suites Washington DC-Northeast

Address: 1917 Bladensburg Road NE, Washington DC, DC 20002
Phone Number:
Location: United States > District of Columbia > Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Washington DC-Northeast 3*
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Also Known As:
Holiday Inn Express Hotel And Suites Washington Dc-Northeast
Holiday Inn Washington Dc
Washington Dc Holiday Inn

40 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Best Value Hotel in Washington DC #81 Family Hotel in Washington DC
Hotel Class
Official Description (provided by the hotel)
Enjoy our Northeast Washington, DC Hotel Near the Capitol Building The Holiday Inn Express Hotel and Suites of Northeast Washington is near many hot spots for DC visitors. Ronald Reagan National Airport (DCA) is less than 10 miles away, Union Station and New York Ave Metro are within 2 miles, giving travelers easy access to our hotel. Travelers can immerse themselves in history while visiting the 19 museums of the Smithsonian Institute or popular, downtown Washington, DC memorials. You can escape to the beautiful outdoors when you visit the National Arboretum just beyond your DC hotel room. The close proximity of our Washington, DC hotel to local businesses and government offices makes the commute easy for business travelers. You'll find the Washington Times, the FBI and both Georgetown and George Washington universities within just five miles of our hotel in Washington. In addition, our 900 square feet of meeting space and a 24-hour business center can help you host a conference during your stay. Our hotel rooms overlooking DC offer entertainment for the whole family with free high-speed, wired and wireless Internet access in every room. Unwind anytime in the 24-hour fitness center, indoor heated pool or whirlpool. For a complimentary hot breakfast and a convenient stay, choose this Washington, DC hotel. ... more   less 
Number of rooms
125

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Washington DC-Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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