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Holiday Inn Express Hotel & Suites Washington DC-Northeast

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1917 Bladensburg Road NE, Washington DC, DC 20002
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Holiday Inn Express Hotel & Suites Washington DC-Northeast
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Holiday Inn Express Hotel & Suites Washington DC-Northeast
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213 Reviews from our TripAdvisor Community

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Traveler rating
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    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Tall Timbers, Maryland
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We chose this hotel because it offered a reduced rate for folks with a family member in Washington Hospital Center and for the shuttle to and from the hospital. The room was clean, with a small refrigerator and sink, table, couch and two comfortable queen beds. Most of the front desk staff were wonderful, friendly and helpful. I agree with... More 

Was this review helpful? Yes
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear pedalpusher; Thank you for sharing your trip with us. I am pleased to see that you enjoyed your stay. We know that our guests have enough on their minds when visiting a loved on in the hospital, so a having a clean, comfortable and friendly place to rest during their time in DC is important to us. It is... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is nice in the inside and the housekeeping staff are great. The front desk staff need to learn how to smile and be a bit welcoming instead of robotic. Breakfast offered is good and varied. The location of the hotel isn't in a good part of town. There is a shuttle offered by the hotel to union station.... More 

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Nichollette: Thank you for your review, it was our pleasure having you as our guest and we are delighted that you enjoyed your stay. I appreciate the feedback for the staff and will mention this to them as we continue to improve upon our customer service. We are looking forward to seeing you again in the near future. Thank... More 

Quito, Ecuador
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We came to this location because of its overall good reviews. However there are a few things you should be aware of: After a long drive we decided to relax on the indoor pool. When we got there we saw about 7 unattended kids horse playing screaming and opening exit doors at will. We notified the front desk about it... More 

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Polo; Thank you for bringing this to our attention. We apologize that you were faced with less than exemplary service and your stay was not up the professional standards we adhere to everyday. There is a misunderstanding regarding parking, we have not advertised valet at any time on our website, only that there is on site parking for a... More 

Cincinnati, Ohio
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 20, 2015

All DC hotels are pricey, but this one doesn't break the bank. Whereas other hotels charge upwards of $40 for parking per day, this one only charges $15. USE THE SHUTTLE!!!! Every morning and afternoon they shuttle you to Union Station for free, where you can take the new National Mall DC Circulator bus to EVERY STOP ON THE MALL... More 

Was this review helpful? Yes 7
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Matt; Thank you for sharing your recent stay with us. We are so pleased that you had a great experience at our hotel and not only receiving a good value but great customer service too. Thanks for the tips for our readers. I am glad you found the best and most economically alternatives for transportation. Sounds like you had... More 

Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 17, 2015

DC is good to visit. You won't find a good priced hotel anywhere close. Get in and get out of town ASAP. The traffic is horrible, the hotel was a tall one and the room felt like a box. I don't like large cities so that is why I rated this the way I did. DC attractions great to see... More 

Was this review helpful? Yes 1
Bloomington, IL
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 15, 2015

First off, the staff is friendly and helpful. Tammy at front desk and Stephanie in breakfast area ..exceptional. Beds were comfortable. Rooms clean. Breakfasts satisfying. Now the negative. No cabs. Zero. When we used the shuttle to get to Metro we saw building after building covered in gang graffiti just blocks from hotel. Walked to McDonalds directly in front of... More 

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Michael; I'd like to thank you for sharing your honest and candid review with us. We appreciate you letting us know what you did and did not like about your stay. The staff works hard and strives to ensure our guests feel safe, welcomed and comfortable with great service while at the hotel. We know how tough in can... More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 14, 2015

Spent a week here, room was very nice. 2 TVs, bar fridge, air con, comfortable king bed, quiet hotel. The aircon is noisy but definitely worth having, also New York road can be quite noisy and so can the train line over the road but nothing you can do. Continental breakfast was great and they do have a shuttle service... More 

Was this review helpful? Yes
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Jess; Thank you for being our guest and selecting our hotel as your place to stay while in Washington DC. We are very pleased to see you had a great stay and appreciate the compliments for Anthony. Thank you as well for the feedback regarding the shuttle and services to and from Union Station. I am glad that you... More 

Aurora, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 11, 2015

To quote a famous song ... "accentuate the positive". The staff in the hotel were friendly, service-oriented and a true pleasure to deal with. As we found out ... the taxi service in D.C. is unreliable and not customer friendly - as the hotel noted .. "many guests use Uber as an alternative". Take the hotel provided shuttle to Union... More 

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Richard; Thank you for taking the time to write a detailed review of your recent stay. I am pleased to see that the service received from the staff and comfortable guestrooms exceeded your expectations. However, I am sorry to see that there were some noise disruptions from outside as well as some employees that made for an restless night.... More 

Fieldale, Virginia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 9, 2015

I was greeted as a Platium member and given an upgrade, which very seldom happens. It was a nice surprise. The room was very large and clean. The only thing missing were towels. Upon calling the front desk, they asked me to come down and get them. The front desk was friendly and helpful. They arranged taxi service for us.... More 

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Kym; Thank you so much for your kind words and positive review of our hotel. We appreciate your loyalty as an Platinum IHG® Rewards Club member. I am pleased to hear the staff, services, and amenities all lead to a very pleasant experience. We are sorry for the lack of towels, we shared this with housekeeping to ensure we... More 

tampa fl
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 7, 2015

We experienced absolutely the best service ever during our stay at Holiday Inn Express Northeast Washington DC. The manager, Carl was the most friendly, helpful and service minded manager that we have ever experienced in IHG hotels or any brand. Carl shouldn't just be a hotel manager, he should be TRAINING managers. He seemed to be everywhere making sure that... More 

Was this review helpful? Yes 2
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Guest; Thank you for taking the time to leave us a review regarding your recent stay. We are very pleased to see that the customer service received from Carl left such a lasting, and positive impression on your and your wife. He is a true asset to our organization and we could not be more pleased to read the... More 

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