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All 130 Washington DC hotels

Holiday Inn Express Hotel & Suites Washington DC-Northeast

3.0 of 5 Hotel   |   1917 Bladensburg Road NE, Washington DC, DC 20002
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Ranked #98 of 130 Hotels in Washington DC
A recent review
3 of 5 stars reviewed yesterday
crussell02 tucson
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175 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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tucson
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed at many Holiday Inn Express properties and i currently hold a gold membership moving swiftly towards a platinum status. However, my initial experience with this hotel was riddled with aggressive guests yelling, screaming and swearing at each other. Of course my safety concerns elevated from a 0 to a 10. Fortunately, Ms. Shannon (Front Desk Staff) swiftly... More

Was this review helpful? Yes
San Diego, CA
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is newer, clean and very nice. We stayed here for 5 nights using reward points. The check-in was extremely friendly and she recognized my IHG Status, made sure that we were comfortable and could find something to eat since we arrived very late after a long flight. The property is newer and very clean. Hotel is in a... More

Was this review helpful? Yes
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Mooki; Thank you for being a valued IHG Guest Rewards Member and for selecting our hotel as your place to stay while visiting and touring DC. We appreciate your review and feedback for the team as that validates for us that we are meeting our guest expectations with service and amenities. The best compliment we can receive is a... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent three nights in this hotel and three nights at the Westin in National Harbor, which is supposedly a classy hotel. This one surpasses the Westin by far in terms of customer service, and at half the price. The room was impeccably clean, the staff was always friendly and helpful. Breakfast was great as well and the waitress tending... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Christine; Thank you for taking the time write a review regarding your recent stay with us. Our goal is always 100% guest satisfaction by providing a great value, a clean and comfortable stay. I am pleased to see that we exceeded your expectations. Thank you for the praise and compliments for our staff, hotel and services. We truly appreciate... More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I chose to stay at this Holiday Inn Express during a brief trip to DC. Check-in went smoothly and the lady at the front was very nice. The room itself was average and could have been a bit cleaner. Like most Holiday Inn Express Hotels, the room did have a small refrigerator and microwave.There is not a... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear JNev; Thank you for taking the time to leave us a review. I am pleased to see that overall you had an enjoyable visit. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 7, 2014

We have been to many Holiday inns in the past and they have all been lovely with great service and great rooms.The pictures from the hotels website looked really nice, but once we got to the hotel it was the complete opposite. One of the ladies at the front desk was really rude and unprofessional, she never greeted us when... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Hanna; Thank you for taking the time to write us and express your concerns regarding your recent stay. I am terribly sorry to see that you did not enjoy your time as our guest. I am disappointed to read that the overall condition of the guest room and hotel was not representative of our high standards and we did... More

NC
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 25, 2014

We were in the area for a quick family function. I was a little hesitant as the Holiday Inn properties sometimes vary from location to location. Surprisingly pleasant stay. Very clean room. Comfy bed and pillows. Extremely courteous staff. Mini Fridge. I can’t remember if there was a microwave in the room. I couldn’t really gauge it’s location to DC’s... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Guest; Thank you for the very kind review. We appreciate all feedback we receive as it allows us to see where we are doing well, and where improvements may be needed. We are very pleased that you found the hotel to be clean, comfortable and inviting leaving you to have a pleasant experience. The hotel is about 3 miles... More

Philadelphia, PA
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 18, 2014

My husband and I were in town because his father was in the hospital. My mother-in-law booked the rooms, and the front desk person was very kind and helpful to us. He let us check in very early (9:30 AM) for no additional charge and made sure our rooms were right across the hall from each other. I believe we... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear pangiebear; Thank you for taking the time to share your experience with us. We are pleased to see that overall you enjoyed your stay and happy to read you received excellent customer service from our staff. We are glad you found the guest rooms to be clean, and comfortable as well as the hotel being a convenient location for... More

Wokingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 26, 2014

The hotel looks good from the outside, but is in need of a complete refurb on the inside. The internal decoration doesn't appear to have been touched since it was built. Only one lift servicing all 5 floors. Furniture old and dated. Our room overlooked the back of the hotel which has wasteland and doesn't have any appeal whatsoever. We... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Steve; Thank you for taking the time to leave us a review regarding your recent stay. We appreciate the compliments for our staff. Guest satisfaction is very important to us, we are disappointed to see that we did not meet your expectations and sorry that you did not enjoy your stay. We understand that the hotel is not a... More

Greenfield, Massachusetts
Top Contributor
78 reviews 78 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 6, 2014 via mobile

Large room with queen bed. Located quite close to street. Considerate staff. Hotel offers shuttle to and from Union Station in the morning and evening. Unfortunately it is not always on time and does not run during the middle of the day.

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Biblib; Thank you for your review and for being our guests at the Holiday Inn Express Hotel & Suites Northeast, DC. We are pleased to see that we met you expectations and you had a pleasant experience. We appreciate your feedback regarding the shuttle as that is an important part of our guest experience, through the years we found... More

New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014

Never ever, if you could possibly help it, stay at this hotel. I have had THE WORST EXPERIENCE trying to cancel my stay. I booked this hotel trough Hotwire and in trying to get a refund/voucher/change the dates (due to a family emergency)- had the worst experience trying to talk with the Holiday Inn's Customer Service. Not only did I... More

Was this review helpful? Yes 1
Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-Northeast, responded to this review

Dear Ashley; Thank you for reaching out to us and expressing your concerns over the recent experience with us. Our General Manager is on site daily and our Assistant General Manager is available in the evenings, we will be happy to work on this and Hotwire to resolve this any way we can. While you did not actually stay with... More

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Additional Information about Holiday Inn Express Hotel & Suites Washington DC-Northeast

Address: 1917 Bladensburg Road NE, Washington DC, DC 20002
Phone Number:
Location: United States > District of Columbia > Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Washington DC-Northeast 3*
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Also Known As:
Holiday Inn Express Hotel And Suites Washington Dc-Northeast
Holiday Inn Washington Dc
Washington Dc Holiday Inn

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