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The Fairmont Washington DC

Certificate of Excellence
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2401 M St. NW, Washington DC, DC 20037 (Formerly The Monarch Hotel)
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The Fairmont Washington DC
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The Fairmont Washington DC
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1,587 reviews from our community

Traveler rating
    1,067
    375
    87
    45
    13
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375
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454
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed in hotels all over the world and I have never received such exemplary and professional, caring, courteous service as I did at the Fairmont Hotel! When I arrived there was a mistake regarding my room, king bed instead of two queens, the manager on duty was going to call me back to resolve the issue but never did.... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
North Andover, Massachusetts
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderful hotel right in Washington's West End, very close to Georgetown. It was easy to see the staff was well trained, and they were always friendly. The room was a comfortable size, the bed near-perfect, and even fairly close to the elevator it was incredibly quiet, The lobby felt open and full of sunlight, surrounded by glass... More 

Was this review helpful? Yes
FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear Richard S, What a great review! I am thrilled to hear you had a wonderful stay and that you had the opportunity to try breakfast in Juniper as well. Have a wonderful weekend, Shane Krige More 

Livonia, Michigan
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is about a 15 minute walk from the Foggy Bottom Metro stop. I didn't spend much time in the hotel, but what I experienced was excellent. Check in was a little bit awkward because it was not immediately clear what was the front desk. Once I figured out where I needed to go (turn left once you walk... More 

Was this review helpful? Yes
FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear juheston, Thank you for your review. We agree our hotel bar is impressive, along with our large and comfortable lobby. We hope to see you again soon! Best, Shane Krige General Manager More 

Chester
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for our anniversary and everyone made us feel so special. The room was spacious and very comfortable, room service was fab. All the staff were really helpful and couldn't do enough for us.

Review collected in partnership with Fairmont Hotels & Resorts

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FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear Elizabeth M, I am thrilled that our hotel and staff were able to make your anniversary special. We hope to see you again for many more special occasions. Thank you, Shane Krige General Manager More 

Spokane, Washington
Top Contributor
61 reviews 61 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for four nights and were satisfied with our stay. As you walk into the hotel, it felt like we had entered into a very upscale establishment. I did feel the front desk was quite a distance from the door, so it didn't feel as welcoming as it could have - and by the way - the door... More 

Was this review helpful? Yes 1
FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear Debbie I, Thank you for writing such a great comment about our door men. They work very hard and we are extremely proud of the excellent service they provide, in all weather conditions! All of your feedback has been shared with our team. Sincerely, Shane Krige General Manager More 

Palisades Park, New Jersey
Top Contributor
96 reviews 96 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am just gonna list every single positive thing about my experience: free upgrade because it was our babymoon, chocolates and bath essentials because it was our babymoon, one of the best and fastest check-in, top-notch concierge, great indoor salt water swimming pool, hot tub, fitness center, showers, saunas, and locker room, very friendly and courteous doormen, beautiful lounge area... More 

Was this review helpful? Yes
FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear Chan K, We are thrilled when we can make a vacation, in this case a babymoon, even more special! We look forward to seeing you again soon, and next time with your child. Best, Shane Krige General Manager More 

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was very pretty and the grounds were lovely to look at. My room had a balcony that overlooked a courtyard. You can tell it's an older hotel but very well maintained. Everyone that worked there was extremely nice and helpful.

Was this review helpful? Yes
FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear M M, I appreciate your nice comments. I am glad to hear you enjoyed the courtyard, an urban oasis. Sincerely, Shane Krige General Manager More 

Cardiff, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived and was shocked to see such a lovely hotel for the money. We were greated by lovely friendly staff and nothing was to much trouble. The room was lovely and big. We loved visiting Washington DC. We would be greatful to return to this hotel again.

Was this review helpful? Yes
FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear Nichola M, Thank you for taking the time to write a review. We enjoy hearing about guests who have experienced our excellent service. Sincerely, Shane Krige General Manager More 

Carvel Beach
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is my favorite hotel to stay at when traveling to DC. It is not too big, yet has everything I need. Especially the time I forgot my phone charger. I called down to the front desk and they explained there was a large variety of chargers in my room to choose from. The staff is very friendly. The rooms... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
FairmontDC, General Manager at The Fairmont Washington DC, responded to this review

Dear Stephanie J, I am glad that our property is your top choice when you travel to Washington, D.C. I look forward to seeing you again soon. Best, Shane Krige General Manager More 

Doncaster
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Take your own travel kettle and preferred tea if you like to make drinkable tea in your room, as the only other water heating source is the coffee maker, giving only luke warm/coffee tainted water and order skimmed milk from room service without charge to complete an acceptable beverage.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
FWDC, General Manager at The Fairmont Washington DC, responded to this review

Dear Brian S. Thank you for you comment. We appreciate you letting us know that the coffee pot in your guestroom needs to be replaced. We hope you will come back and visit soon. Sincerely, Shane Krige General Manager More 

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