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The Westin Georgetown, Washington D.C.

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2350 M Street NW, Washington DC, DC 20037
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The Westin Georgetown, Washington D.C.
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The Westin Georgetown, Washington D.C.
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1,046 reviews from our community

Traveler rating
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    363
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheltenham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice hotel let down by a few things that should be straight forward for a modern hotel to fix. Reception was clean and functional, although one of the elevators always smelt like a gym - not nice. There was often hot cider available by the elevators, a nice touch after facing the cold Washington streets! I used the valet parking... More 

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Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this Hotel after having a 7 hours drive from Toronto to Washington DC on the weekend of Mar/14/2015. I booked two rooms for total of 5 people via Hotwire.com. My assumption was we will get rooms with two queen beds, however, when we arrived to the hotel and we did our check in, we found that our... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Mosa D, Thank-you for your feedback regarding your recent stay. I apologize for the poor experience when you checked in. Unfortunately, bed types and sizes are not guaranteed when booking through a third party but this does not excuse the situation not being handled pleasantly. I assure you this experience, along with the temporay construction work in the neighborhood,... More 

California
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Westin hotel in at least four other cities, and I would have to admit that the Georgetown, DC Westin is by far one of my favorite. The attentive and knowledgeable service at this location is what sets it apart from all the others. I had an issue with my room key and the bellman called... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear BENelson, Thank you for choosing The Westin Georgetown as your "Home Away From Home" for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly, attentive staff and dining in Boveda. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit to Washington, DC! More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was noted as a 4 star hotel in a third party rental reservation site. You truly get what you pay for. "4 star hotel, Georgetown, Foggy Bottom, gym/spa, pool, restaurant, Internet." $122.00 per night, cost in this case is important to note because it was a blind purchase through Priceline. unfortunately it was a bad first experience and... More 

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose to stay at the Westin Georgetown on a bit of a last minute impulse as I changed a flight to leave from Dulles and wanted to explore DC for the day. And boy was I glad. From the moment I checked in I new I had made a good choice - Dag at the front desk was great.... More 

Was this review helpful? Yes 1
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear AfricaToWorcester, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that Dag, our front desk manager and the rest of our associates helped to deliver a successful last minute stay for you. Our goal is that you feel better when you leave than when you arrived and it sounds that we were able to... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Westin Georgetown is not only a beautiful hotel, but the customer service is outstanding. This is the fourth consecutive year that my organization held our Leadership Conference at the Westin Georgetown. Every staff member deserves accolades. The Doormen Erwing and Victor always predicted my needs. I was at the hotel for one week and would recommend this hotel to... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear TheresaVee, Thank you for your ongoing loyalty and for sharing feedback about your stay at The Westin Georgetown! We're delighted that Erwing and Victor, along with the rest of our team, helped to deliver a successful Leadership Conference for you. Meeting business is very important to us, and our goal is that you feel better when you leave than... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped for the evening and stayed with our dog. They did not charge an additional fee for our pet. There was no "typical" hotel breakfast but fruit and coffee was available, for free. Our room was BEAUTIFUL. The bed was amazing. It exceeded our expectations for the price, $151 for a king traditional before tax. Be ware of the... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Ashley S, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that you enjoyed our Heavenly Bed and Heavenly Pet offerings. I did want to let you know we do have a self parking option as well as a three meal a day restaurant that serves breakfast, in addition to our in room dining... More 

Hamilton, VA
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Background: I stay in a hotel in the DC area once a week. I book these hotels through a hotel discount site. I rarely pay more than $100 before tax. All these hotels are very nice – 3 stars at the minimum. As far as I’m concerned, there are no major differences in any of them. But there are plenty... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Rewrite, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We appreciate the detailed feedback and will be sure to share your comments with our entire team. We look forward to welcoming you back on your next visit to Washington, DC! More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at the Westin was wonderful. The room was lovely. However, the best part about my stay was the staff at the Westin. They were very attentive and provided fantastic, personalized customer service. One of the standouts there is Haile; he is a doorman and also a cab driver. What a great guy! I definitely recommend The Westin Georgetown!!

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Nostrings2015, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that Haile, our doorman as well as the rest of the team helped to deliver a wonderful stay for you. Our guests are very important to us, and our goal is that you feel better when you leave than when you arrived. I hope... More 

Washington, DC
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin Georgetown in February 2015. The service was exceptional. The provided a crib and a refrigetor in my room to make the stay w my 2 year old easier. The front desk staff where extremely helpful in printing a few documents I needed in a hurry. And the doorperson Deenny was so cordial and helpful, waving... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Wash_DC_Travel..., Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that Deenny and our front desk team helped to deliver a wonderful stay for yourself and your daughter. Our goal is that you feel better when you leave than when you arrived and it sounds like they were able to make this happen for... More 

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