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The Westin Georgetown, Washington D.C.

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2350 M Street NW, Washington DC, DC 20037
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The Westin Georgetown, Washington D.C.
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The Westin Georgetown, Washington D.C.
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1,050 reviews from our community

Traveler rating
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    363
    97
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mystic Country, Connecticut
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed this hotel. Location in Georgetown is close to lots of shops and restaurants, and the room was super clean, great beds too. Bathroom was nice, had a soaking tub and a separate rain-head shower. Starbucks coffee in the room and fruited water by the elevators. Friendly doorman was helpful. We would stay here again for sure.

Was this review helpful? Yes
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Q23390Fmary, Thank-you for staying at the Westin Georgetown! We're so pleased to hear that you enjoyed so many of the great aspects we have to offer; location, friendly staff, clean rooms with heavenly Beds and large, spacious bathrooms. We look forward to welcoming you back the next time your travels return you to Washington DC. More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Westin for a few nights during a business trip in March. I had a clean, quiet room facing the courtyard that had all the usual amenities including a large bed with crispy clean linen. The breakfast and dinner at the bistro downstairs are really good. Also recommended is the Blue Duck restaurant across the road at... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Zografiotis, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that you enjoyed our engaging associates and the food and beverage offerings at the hotel. We'll be sure to share your comments with our entire team. We look forward to welcoming you back on your next visit to Washington, DC! More 

1 review
2 of 5 stars Reviewed 2 weeks ago

I am not the one to write reviews... But this is beyond bad. We arrived at 11:00am( with reservation) the hostess felt out of places and over whelmed. The restaurant is small and was not overly full. But it took over 10 mins for anyone to bring us some drinks.. Needless to say the water arrived after one hour! The... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear leyla n, Thank you for sharing feedback about your Easter Brunch, we're disappointed that the restaurant experience did not meet your expectations. This does not represent the service we are capable of delivering to our guests on a daily basis, and I apologize for this. I was happy to read that the service staff was nice and will be... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was on a short business trip to DC, hotel's location is strategic. Checkin is quick, front desk staff are courteous and helpful. Descent size rooms, relaxing, comfortable and can get you to unwind quickly. Excellent in room blend of Starbucks coffee.

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Tarek M, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that you enjoyed our convenient location, our friendly, efficient front desk staff and our spacious guestrooms (the coffee too!). Wether on business or pleasure we look forward to welcoming you back on your next visit to Washington, DC! More 

Cheltenham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel let down by a few things that should be straight forward for a modern hotel to fix. Reception was clean and functional, although one of the elevators always smelt like a gym - not nice. There was often hot cider available by the elevators, a nice touch after facing the cold Washington streets! I used the valet parking... More 

Was this review helpful? Yes 2
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear nautair, Thank you for providing us with comments regarding your recent stay and for taking the time to share your experience with us. Feedback is our best opportunity to hear the voice of the customer, and to learn the areas in which we can improve our service. I am sorry to hear about the issues you encountered during your... More 

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this Hotel after having a 7 hours drive from Toronto to Washington DC on the weekend of Mar/14/2015. I booked two rooms for total of 5 people via Hotwire.com. My assumption was we will get rooms with two queen beds, however, when we arrived to the hotel and we did our check in, we found that our... More 

Was this review helpful? Yes 2
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Mosa D, Thank-you for your feedback regarding your recent stay. I apologize for the poor experience when you checked in. Unfortunately, bed types and sizes are not guaranteed when booking through a third party but this does not excuse the situation not being handled pleasantly. I assure you this experience, along with the temporay construction work in the neighborhood,... More 

California
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at the Westin hotel in at least four other cities, and I would have to admit that the Georgetown, DC Westin is by far one of my favorite. The attentive and knowledgeable service at this location is what sets it apart from all the others. I had an issue with my room key and the bellman called... More 

Was this review helpful? Yes 1
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear BENelson, Thank you for choosing The Westin Georgetown as your "Home Away From Home" for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly, attentive staff and dining in Boveda. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit to Washington, DC! More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was noted as a 4 star hotel in a third party rental reservation site. You truly get what you pay for. "4 star hotel, Georgetown, Foggy Bottom, gym/spa, pool, restaurant, Internet." $122.00 per night, cost in this case is important to note because it was a blind purchase through Priceline. unfortunately it was a bad first experience and... More 

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose to stay at the Westin Georgetown on a bit of a last minute impulse as I changed a flight to leave from Dulles and wanted to explore DC for the day. And boy was I glad. From the moment I checked in I new I had made a good choice - Dag at the front desk was great.... More 

Was this review helpful? Yes 1
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear AfricaToWorcester, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that Dag, our front desk manager and the rest of our associates helped to deliver a successful last minute stay for you. Our goal is that you feel better when you leave than when you arrived and it sounds that we were able to... More 

New York City, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

The Westin Georgetown is not only a beautiful hotel, but the customer service is outstanding. This is the fourth consecutive year that my organization held our Leadership Conference at the Westin Georgetown. Every staff member deserves accolades. The Doormen Erwing and Victor always predicted my needs. I was at the hotel for one week and would recommend this hotel to... More 

Was this review helpful? Yes
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear TheresaVee, Thank you for your ongoing loyalty and for sharing feedback about your stay at The Westin Georgetown! We're delighted that Erwing and Victor, along with the rest of our team, helped to deliver a successful Leadership Conference for you. Meeting business is very important to us, and our goal is that you feel better when you leave than... More 

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