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The Westin Georgetown, Washington D.C.

4.0 of 5 2350 M Street NW, Washington DC, DC 20037
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The Westin Georgetown, Washington D.C.
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The Westin Georgetown, Washington D.C.
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1,019 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chester, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband and I just returned from a very memorable stay at the Westin in D.C. The hospitality began long before our arrival when we received a note regarding our check-in from Gabrielle Ressa. We were impressed to have received such an informative and sincere note regarding our upcoming stay. Upon our arrival, until our departure, the service we received... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Martha H, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly, engaging staff, relaxed Georgetown neighborhood and clean, comfortable guestrooms. We'll be sure to share your comments with Gabrielle, Tina, Dag, Amadou plus the rest of our entire team and look forward to welcoming you back on... More 

Toronto, Canada
Top Contributor
150 reviews 150 reviews
83 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

this hotel always feels a little empty. only one person on a registration desk, the doorman always slightly out of reach. the facility is well appointed and elegantly styled. the fixtures, furniture and linen all of very high quality though not getting an answer when one dials '0', being charged a 'delivery charge' when ordering room service pot of coffee,... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear chadomir, Thank you for providing us with comments regarding your recent stay and for taking the time to share your experience with us. Feedback is our best opportunity to hear the voice of the customer, and to learn the areas in which we can improve our service. While I was pleased to read that you appreciated some of the... More 

Northeast Aegean Islands, Greece
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Parking is complicated and expensive and driving in DC is always horrendous, but staff at check-in and check-out were impressively polite, friendly, and professional. Our room was lovely and clean, although the inside of the hotel is a little disorienting, and the bathroom was AMAZING (floor was quite frigid, but bath mats had been provided). We were there for a... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Catherine H, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed your party, the food, our friendly staff, and the clean, spacious guest bathrooms. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit to Washington, DC! More 

Bethesda, Maryland
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are from DC and we took a weekend away for our anniversary and from our home to do the many things that we like to do in DC, but not take the chance of getting drawn into our routines around the house. The Westin is fabulously located with easy accessibility to the whole of DC. Our room was excellent,... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear NancyR, Congratulations on your wedding anniversary, and thank you for choosing The Westin Georgetown for this special weekend! We're delighted that you enjoyed our relaxed Georgetown neighborhood, our large clean guestrooms and delicious breakfast. We'll be sure to share your comments about our friendly and thoughtful staff with our entire team. We look forward to welcoming you back for... More 

Delray Beach, Florida
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being a man who travels with a small dog, I was overwhelmed by the wonderful welcome we received at this hotel. I notified the hotel via email that I was traveling with my dog and that I wanted a small refrigerator put into the room. When I checked in, the room had the fridge and a comfy dog bed, a... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear WoodyLimes, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed our Westin Heavenly Dog Program, our efficient, friendly staff, relaxed Georgetown neighborhood and quiet, spacious guest bathrooms. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit... More 

Chicago, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were standard Westin quality. We stayed in a deluxe room and the bathroom was extremely spacious. All staff encountered provided excellent service. The hotel is not located in the heart of the hustle and bustle of Georgetown but it is close enough. Priced well and located about 5 blocks from the metro, it is worth the price. The... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear Raven D, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly staff, our proximity to the Georgetown neighborhood and spacious guest bathrooms. We were dissapointed to learn that you had to call twice for extra towels, please know that this has been followed up on as it... More 

Guatemala City, Guatemala
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

All of the expected basics were there but I'll highlight the areas for improvement. First, the overnight parking is crazy expensive, $38 dollars. The hotel explained it could get added to our hotel bill but the parking attendants were in another universe and it was difficult to communicate and get an explanation from them. We had to pay for the... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear NC23, Thank you for providing us with comments regarding your recent stay and for taking the time to share your experience with us. Feedback is our best opportunity to hear the voice of the customer, and to focus on the areas in which we can improve our guest experience. I am disappointed to hear about the issues you encountered... More 

Reno, Nevada
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The advice I had been given when looking for a place in DC was "take anything with a 2-handle." The Westin seemed like a pretty nice place that had received good reviews, so I thought I'd give it a shot. I stayed here recently with two children (11 and 8), and selected a room with two queen beds. The room... More 

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Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear TBallgame, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly staff, relaxed Georgetown neighborhood, Heavenly Beds, gear lending program and spacious guest bathrooms. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit to Washington,... More 

Oakland, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My family stayed here in Jan we had three rooms all on the fifth floor facing the street but we really did not hear any noise from traffic. All the rooms were exactly the same down to the pictures on the wall. They were very nice and large with huge bathrooms and very clean. We stayed at The Fairmont before... More 

Was this review helpful? Yes
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear dlw0726, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly staff, quiet, clean and spacious guestrooms as well your breakfast in the Caucus Room restaurant. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit... More 

Washington DC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband, 3 year old daughter and sick 9 month old son were caught without heat or power due to an outage in our neighborhood on one of the coldest nights of the year. It was an incredibly stressful day trying to work and figure out a place to stay. After a terrible experience trying to secure rooms at the... More 

Was this review helpful? Yes 1
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear NHale3, Thank you for sharing feedback about your stay at The Westin Georgetown! We're delighted that Dag, and the rest of our friendly staff were able to turn your stressful situation into a positive one. We are pleased to know that you enjoyed our spacious guest rooms as well as the in-room dining offerings. It is music to our... More 

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Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Hotel Style:
#17 Luxury Hotel in Washington DC
#18 Green Hotel in Washington DC
#20 Family Hotel in Washington DC
#26 Romantic Hotel in Washington DC
#33 Business Hotel in Washington DC

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