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W Washington DC

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515 15th Street NW, Washington DC, DC 20004
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W Washington DC
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W Washington DC
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1,364 reviews from our community

Traveler rating
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    421
    192
    104
    67
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for W Washington DC
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Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 19, 2013

My husband and I stayed here over President's day weekend. Our experience with checking-in was by far the best feature of our stay. We haven't come across such a pleasant front desk staff (Jenny) in a long time. She had upgraded us to the next level and even asked us to give her feedback if we like it or not.... More 

Was this review helpful? Yes 1
WHotelDC, Manager at W Washington DC, responded to this review

Hello pishihapoo, Thank you for giving your feedback from your stay with us. We are so happy you enjoyed your time and loved our location. We will share your shout outs with our staff and make sure to send to our General Manager also. We take great pride in our service culture and want our guests to feel at home... More 

Bergen County, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2013

The staff at the W Washington DC hotel was absolutely exemplary. They made you feel like you were at home. From the people at the Front Desk to the servers at the bars and restaurants, the staff at the W Washington Hotel really made a difference in giving me When you arrive, ask for Ron, the Doorman. He is the... More 

Was this review helpful? Yes 1
WHotelDC, Manager at W Washington DC, responded to this review

Hello CW-Bergen, We are so happy you loved your stay with us. We will be sharing your shout out with Ron and also our General Manager. We love to grant our guests Whatever/Whenever they need and we are so happy you love this signature service. Please let us know when you plan your next escape with us, wdcsocial@whotels.com. Best Regards, More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2013

Second stay in A W hotel firts being London. Very friendly well trained staff, friendly and attentive. Restaurant among the best hotel resaurants I have been to in 25 years of international travel. Again staff very helpful and interesting wine selections. Excellent location make it a required return trip.

Was this review helpful? Yes
WHotelDC, Manager at W Washington DC, responded to this review

Hello Steve H, Thank you for the review on your second W Hotel stay (and we hope it won’t be your last). We love our perfect location within walking distance of DC’s popular landmarks and amazing views. Please let us know when you plan your next trip and if you have any future trips with W Hotels, wdcsocial@whotels.com. Best Regards, More 

Newark, Delaware
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2013

I stayed at the W the weekend of 2/1/13 for one night and did not want to leave because of the excellent service by the team there. I work in the hospitality industry and I am always judging others to see what could have been done better compared to what I expect customer service to entail. This is a trip... More 

Was this review helpful? Yes 1
WHotelDC, Manager at W Washington DC, responded to this review

Hello Hotelchic54, Thank you so much for giving us an amazing review. We take great pride in our hotel and the service we provide to our guests. Also coming from a fellow hospitality employee member means even more. We hope you come back to visit us again soon and please let us know Whatever/Whenever you need for your next escape.... More 

Vienna, VA
Top Contributor
55 reviews 55 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 10, 2013

From the luxurious lobby to the champagne greeting, this hotel by far exceeded our expectations. Stayed at many W hotels, but this one really sets the bar higher. The design elements throughout the hotel and rooms are bright, luxurious and it is clear great attention was paid to every detail. A bit of an awkward bath setup, with the sink... More 

Was this review helpful? Yes
WHotelDC, Manager at W Washington DC, responded to this review

Hello LoveTaxidia, Thank you for giving your feedback from your stay. We are so happy you chose to stay with us and enjoyed your time. We love our SPG members but don’t miss the amazing creations from J&G Steakhouse on your next escape. We would love to welcome you back very soon and please let us know when you plan... More 

Syracuse, NY
Contributor
15 reviews 15 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 9, 2013

Stayed here for one night to meetup with some friends. The staff if friendly and helpful. Rooms are what you'd expect for a W. Clean and modern. if you have SPG status wifi is free. The roof top bar is quite cool with a great view of the city. The hotel is only a block from the white house so... More 

Was this review helpful? Yes
WHotelDC, Manager at W Washington DC, responded to this review

Hello Petro026, Thank for your review from your stay with us. We take great pride in the service we offer our guests and also love our SPG members.We have one of the best locations in Washington with beautiful panoramic views of the city from our rooftop. Please let us know when you plan your next escape to the District and... More 

Guildford Surrey
Top Contributor
83 reviews 83 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed February 3, 2013

We stayed here for five nights when my sister in law held her wedding in Washington. The location is fantastic. We found the staff all extremely friendly and helpful, both of our double rooms were upgraded on check in. The beds were very very comfortable. Maximum points. However, the rooms and the hotel seem to take the whole trendy "W"... More 

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WHotelDC, Manager at W Washington DC, responded to this review

Hello four-boo, Thank you for your review from your stay. We are so happy you enjoyed your stay with us and loved our location. We were very excited to have you and your family as our guests for the reception. Please keep us in mind when planning your next escape and send us an email to wdcsocial@whotels.com. Best regards, More 

San Diego, California, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2013

you missed our wake up call...really bad form!!!...in 30 years of traveling that has neer happened to me....lucky for us we were still on west coast time and made our plane....other then that we enjoyed our stay a lot

Was this review helpful? Yes 2
WHotelDC, Manager at W Washington DC, responded to this review

Hello Steven F, Thank you for your feedback from your stay. We would like to apologize for any issue we may have caused in your travel plans. We want you to be able to relax and enjoy your experience with us. We would like to speak with you if you could please send us an email to wdcsocial@whotels.com. Best Regards, More 

Washington Dc
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2013

The W Hotel is a good stay at a great location. The lobby has the typical modern furnishings though it seems to be trying too hard this time. Check in was quick and easy and we got upgraded to a "spectacular" room with somewhat of a view. The best part of the hotel are the hallways to the rooms. Typically... More 

Was this review helpful? Yes
WHotelDC, Manager at W Washington DC, responded to this review

Hello iguana8888, We appreciate your review from your stay. We were able to combine the history of our location with the modern unique style W’s are known for. We are happy you enjoyed your room and we hope you consider us for your next escape to Washington. Please send us an email to wdcsocial@whotels.com with Whatever/Whenever you need. Best regards, More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 27, 2013

I am writing this review from my room currently on the 10th floor of the W in DC. First up, let me address the insanity of the elevators. I was trapped on on my floor for close to 15 minutes. Finally, I used the phone by the elevator banks to call the front desk. five minutes later a security guard... More 

Was this review helpful? Yes 2
WHotelDC, Manager at W Washington DC, responded to this review

Hello Noplacelikehome08, Thank you for giving a review from your recent stay. We would like to apologize for the inconveniences you had. Our weekends are very busy on our Rooftop but your experience is very important to us. We will be sending your review to our General Manager and we would like to send you contact information also. Please send... More 

Hotel Review Summarization

What travelers say

  • Great location(18)
  • Top bar(8)
  • Hotel room(5)
  • Very nice(5)
  • Friendly and helpful(3)
  • Frosted glass(3)
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