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Quality Inn & Suites New York Avenue

2.5 of 5
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1600 New York Ave NE, Washington DC, DC 20002
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Quality Inn & Suites New York Avenue
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1 room 1 guest
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (66)
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    (35)
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Lancaster, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 17, 2015

I booked my stay with this hotel 8 months in advance. 8 months in advance!!! Two weeks before my trip, I found out when I called to confirm my reservation that they no longer had a room for me because "a government contract extended their stay." The hotel never called me...I had to find out when I called to confirm.... More 

Was this review helpful? Yes 2
Waterford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2015

They overbooked and didn't have a room for me when I arrived. Fortunately, Amoma was able to find another room for me in the city at what seemed like a better hotel. Amoma gets good marks, but not the hotel.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Recife, PE
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 22, 2015

I recently stayed at this hotel for two days. The hotel was good enough, the breakfast was nice but I had reserved a non-smoking room and our room wreaked of smoke. When I went to the manager she took us to three other rooms and all of them them smelled of old smoke so we had no choice. The worst... More 

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New Jersey
1 review
1 of 5 stars Reviewed April 9, 2015

Hotel was very dirty all around. The elevator barely worked and was constantly worried that it would break at any moment and we would be stuck in there. The staff was terrible and rude also. The parking lot and front of hotel is very unsafe. There were several scary homeless people hiding in parking lot and people loitering there all... More 

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Macomb, Illinois
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 21, 2015

We stayed in this hotel last night. It was clean, friendly ... but noisy. The restaurant (decent food but not great) was so loud that my wife and I couldn't talk. When we retired to our room the air conditioner was rather noisy. Fortunately temps were such that we simply turned it off, but the entire building has a low... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 9, 2014

The rooms were big and comfortable and the reception staff (the day staff) were very friendly. There was an Indian receptionist who was watching TV when we wanted to check in and pretended not to see us for a fair while. The breakfast was served with plastic cutlery - it's a hotel, not a motel - and the hot food... More 

Was this review helpful? Yes 7
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

I was very satisfied with the overall value of the room for the price that I paid. I was able to get a suite for what many hotels would only offer a basic room. The Management staff was very polite and accommodating. I would recommend it to others for a good value for the money and will stay here again... More 

Was this review helpful? Yes 1
chipatel82, Manager at Quality Inn & Suites New York Avenue, responded to this review

Thank you for posting a review on Tripadvisor. Our staff has been notified of your review and the entire staff is happy that you enjoyed your stay with us. We thank you for your business and taking time to posting a review online. We hope to see you soon! Chirag Patel More 

Bahçeli
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed November 2, 2014

No downstairs, public washroom. Hot breakfast menu was tasteless/boring. Original room had faulty lighting and a 'three-legged' fridge. All door hinges need oiling and external doors need dampeners, plus hotel sandwiched between 6 lane highway and busy 4 track railroad line - sleeping is not easy. No restaurant/bar in hotel and none locally. Maintenance, carpet cleaning and re-decoration urgently required.... More 

Was this review helpful? Yes 6
chipatel82, Manager at Quality Inn & Suites New York Avenue, responded to this review

We apologize that you did not enjoy your stay at our property. While we cant do anything about our location, we are working on changing carpets throughout our hotel among other upgrades. We do strive to ensure all our guests have a comfortable stay. We sincerely hope to have you again as a customer. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 12, 2014 via mobile

Very good!!! I like the breakfest and the rooms. Maybe need more attention at the carpet, cleaning or changing. But it is everything ok. Very nice hotel, good local, near gas station, near Washington monuments.

Was this review helpful? Yes 1
chipatel82, Manager at Quality Inn & Suites New York Avenue, responded to this review

Felipe, Thank you for your review. Our entire staff discuss every feedback left by our customers and implement on going service strategies to ensure our guests are completely satisfied with their stay with us. We appreciate your comments and hope to see you again in the future! More 

Baltimore, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 8, 2014

New York Ave isn't as shady as it used to be first of all. Yes, it still has a cast of characters roaming around outside late at night but you are going to see that in any American city. When checking in, the front desk rep was obviously new but was trying his best and was very apologetic for the... More 

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