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Quality Inn & Suites New York Avenue

2.5 of 5
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1600 New York Ave NE, Washington DC, DC 20002
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Quality Inn & Suites New York Avenue
Best prices for: 1 room 1 guest
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Ranked #119 of 133 Hotels in Washington DC
A recent review
3 of 5 stars Reviewed March 21, 2015
Eric R Macomb, Illinois
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227 reviews from our community

Traveler rating
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    36
    38
    65
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Jersey
1 review
1 of 5 stars Reviewed April 9, 2015

Hotel was very dirty all around. The elevator barely worked and was constantly worried that it would break at any moment and we would be stuck in there. The staff was terrible and rude also. The parking lot and front of hotel is very unsafe. There were several scary homeless people hiding in parking lot and people loitering there all... More 

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Macomb, Illinois
Contributor
15 reviews 15 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 21, 2015

We stayed in this hotel last night. It was clean, friendly ... but noisy. The restaurant (decent food but not great) was so loud that my wife and I couldn't talk. When we retired to our room the air conditioner was rather noisy. Fortunately temps were such that we simply turned it off, but the entire building has a low... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 9, 2014

The rooms were big and comfortable and the reception staff (the day staff) were very friendly. There was an Indian receptionist who was watching TV when we wanted to check in and pretended not to see us for a fair while. The breakfast was served with plastic cutlery - it's a hotel, not a motel - and the hot food... More 

Was this review helpful? Yes 7
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

I was very satisfied with the overall value of the room for the price that I paid. I was able to get a suite for what many hotels would only offer a basic room. The Management staff was very polite and accommodating. I would recommend it to others for a good value for the money and will stay here again... More 

Was this review helpful? Yes 1
chipatel82, Manager at Quality Inn & Suites New York Avenue, responded to this review

Thank you for posting a review on Tripadvisor. Our staff has been notified of your review and the entire staff is happy that you enjoyed your stay with us. We thank you for your business and taking time to posting a review online. We hope to see you soon! Chirag Patel More 

Bahçeli
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed November 2, 2014

No downstairs, public washroom. Hot breakfast menu was tasteless/boring. Original room had faulty lighting and a 'three-legged' fridge. All door hinges need oiling and external doors need dampeners, plus hotel sandwiched between 6 lane highway and busy 4 track railroad line - sleeping is not easy. No restaurant/bar in hotel and none locally. Maintenance, carpet cleaning and re-decoration urgently required.... More 

Was this review helpful? Yes 6
chipatel82, Manager at Quality Inn & Suites New York Avenue, responded to this review

We apologize that you did not enjoy your stay at our property. While we cant do anything about our location, we are working on changing carpets throughout our hotel among other upgrades. We do strive to ensure all our guests have a comfortable stay. We sincerely hope to have you again as a customer. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2014 via mobile

Very good!!! I like the breakfest and the rooms. Maybe need more attention at the carpet, cleaning or changing. But it is everything ok. Very nice hotel, good local, near gas station, near Washington monuments.

Was this review helpful? Yes 1
chipatel82, Manager at Quality Inn & Suites New York Avenue, responded to this review

Felipe, Thank you for your review. Our entire staff discuss every feedback left by our customers and implement on going service strategies to ensure our guests are completely satisfied with their stay with us. We appreciate your comments and hope to see you again in the future! More 

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 8, 2014

New York Ave isn't as shady as it used to be first of all. Yes, it still has a cast of characters roaming around outside late at night but you are going to see that in any American city. When checking in, the front desk rep was obviously new but was trying his best and was very apologetic for the... More 

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Bangkok, Thailand
Top Contributor
58 reviews 58 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 4, 2014

We enjoyed a quick 2 days 2 nights in DC. Hotel is not fancy, but adequate and a good value. We appreciated the free shuttle to and from Union Station, allowing us to be tourists. Breakfast was adequate but the best part by far was the helpful staff.

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 27, 2014 via mobile

I was so aghast at the location when we arrived. Several locals we met were upset for us when they heard where we were staying. One begged us to be sure to take a taxi and go straight in. We pre-paid and it is a 72 hour cancellation. ALWAYS be wary when you are told that time frame. They usually... More 

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Johannesburg, South Africa
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 25, 2014

If, as were we not familiar with Washington, stay as far away from the east side of Washington as you can! That is where this shocking hotel is situated! When we arrived even our cab driver was astounded that we (as tourists) were staying in this part of town which, I have read amongst these reviews described as a 'ghetto'!... More 

Was this review helpful? Yes 3
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