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Quality Inn Washington

501 New York Ave NE, Washington DC, DC 20002 (Formerly Super 8)
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Quality Inn Washington
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106 Reviews from our TripAdvisor Community

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Traveler rating
    2
    5
    28
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    51
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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (28)
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New York City, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 15, 2015

Worst hotel I've ever seen. Filthy dirty , scary , run down, so bad that we paid for the room and then drove off without even asking for refund.. Never seen anything as bad in my life ... It seemed like it was half shut down , half open and everything was in disrepair ... Whatever you do DO NOT... More 

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Diamond Creek
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed October 21, 2014

We booked this hotel online which promised accommodation for six. When we arrived we were placed in a large room with two double beds. We asked the front desk about this and he seemed to not understand why we had a problem. I kept asking how would six people sleep in two beds? After some deliberation he half heartedly offered... More 

Was this review helpful? Yes 1
Kittrell, North Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 13, 2014

We failed to go to TripAdvisor prior to going on vacation in DC. We booked the room under Comfort Inn and got a taxi from Union Station to hotel. Taxi driver could not find hotel even with address and ended up giving us a discount because he rode around trying to find. Poor customer service at front desk, one man... More 

Was this review helpful? Yes 1
Osceola Wi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 4, 2013

The poor reviews about this place do not lie. It is dumpy, we got over that part. The worst part of it is the horrible service from the staff. Very non-responsive and also uninformed. I asked about a vending machine, they said yes they have them and pointed me in a direction. There was a pop machine and that was... More 

Was this review helpful? Yes 2
Buderim
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 30, 2013

This hotel is a massive disappointment. It was sold to us as a 3 star property but there's a huge discrepancy between the quality of rooms. Some staff are incredibly unhelpful. The property completely lacks appeal, is tired, warn, dirty and in a poor area. The breakfast room is too small for the volume of people that stay at the... More 

Was this review helpful? Yes 5
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 30, 2013

Traveling with five children leaves us few options with regard to hotels. We must book 2 rooms, and we admittedly look for a bargain. That being said, this was too much of a bargain for my liking. First, when making reservations we were assured of receiving adjoining rooms only to be told upon arrival that there are no adjoining rooms.... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 28, 2013

Reception staff unfriendly, they get irritated once you ask second Q. They just dismiss guests and pay no attention to any requests. Terrible rooms, dirty, run down. You can not find worse breakfast in this country, do not even try. DO NOT EVER STAY THERE, BETTER STAY AWAY

Was this review helpful? Yes 2
Rapid City, South Dakota
2 reviews
1 of 5 stars Reviewed May 21, 2013

Bad case of bed bugs. Called the General Manager three times with no return call. I think that says enough. I would recommend booking a room somewhere else in the hopes of finding a place where management cares.

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No
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 26, 2013

The rooms are run down, the breakfast is pathetic, there are insects infesting the rooms, the cable TV doesn't work well and the wireless internet is slow. The area is horrible and the price is extortionate for the terrible quality. Do yourself a massive favour and stay at the CourtYard Marriott next to Noma station, it is everything this place... More 

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Brisbane, Australia
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed April 13, 2013

Unfortunately not much to like about this hotel. Reception staff friendly and that's about where the good stops. Rooms old and run down, smelly. Locations near to NOTHING! They give you directions to walk to nearest Metro station, be prepared for a long long walk. And we have been told by many do NOT do this walk after dark. A... More 

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