The highest floor in this hotel is the 9th floor, reserved for their "preferred guests". That floor is directly under the roof and it seems the entire floor vibrates to the tunes of the air handling system that must be mounted on top of that floor. I stayed in this property in FEB 2012 - I cannot tell if they...
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I am sorry you were disappointed with your visit. While our rooms are small as we freely admit they have been refreshed and made comfortable with a neutral decor - I am sorry it was not to your liking. I see the comments regarding noise on the 9th floor in several rooms. While you are not clear about the type...
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While we only stayed for 2 nights, we had great service and a clean room. While we didn't have a great view since we had an interior room, it was completely quiet without any street noises getting through and that was more important to us.
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We appreciate your visit and comments and glad you enjoyed your stay. We hope to welcome you back again in future.
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This was my first time staying at the Four Points and I would definitely recommend it. I was most impressed by how quiet it was for being in D.C. I'm a fairly light sleeper, so Im used to being woken up by traffic when I travel to bigger cities - and I've had bad experiences with that in DC at...
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Thank you for your comments and for your visit. We are delighted you found the hotel and accommodations to your liking and hope to see you back again in future.
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I stay at this hotel a lot for business. They have really good rates and the staff here know me by my name. It's nice to walk in and get a smile and they already have my keys ready for my room. I read some of the previous reviews and I think people dont know how good and consistent this...
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Thank you for your very kind comments and the detailed responses. I appreciate your business and support. I am also happy to advise that the hotel is expanding our Internet pipeline once more in February to continue to help our guests meet the technology opportunitites for the future. I am so happy that Ronnie has provided a personal welcome and...
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Stayed here a few times on business. I enjoyed this hotel. It's not super modern but the room is well appointed and comfy. The breakfast is OK and the gym is pretty good. Location is good enough, but you have to walk to most of the action given that it is a little out from the center of DC.
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Thank you for your comments and for your visit with us. We are delighted you found the hotel, location and services to your satisfaction and we hope to welcome you back in future.
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This hotel is very close to my company's DC office, so it is a convenient location. It is walking distance if you're doing sightseeing to the White House and sereral Metro stops are within walking distance. There are also several nice restaurant within walking distance. I took Metro so I didn't have a car and don't know the parking situation...
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Thank you for sharing your comments and we are delighted you enjoyed your visit with us.
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The hotel location is probably convenient for those working in the one of the many office towers near the hotel. To me the hotel is in the "out skirt" of downtown DC. There are not much activities after dark around the hotel. Most of the eateries are sub shops attached to office buildings, so dinning options are fairly limited.
The...
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Thank you for your visit and comments. We are pleased you found so much of our hotel to your liking and our staff so helpful. With regards to dining and nearby activities, we are a short walk to the Mall and national museums and a number of highly regarded restaurants are all located within blocks of the hotel such as...
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bottom line: 1. The staff was friendly, informative and helpful. 3. Internet & printing was free of charge 3. Location is central to many downtown places (walking distance)
PRO: The lady at check-in asked for my preferences when choosing a room for me. The same lady remembered me throughout my stay at the hotel & always was greeting me by...
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Thank you for your visit and comments. We are happy that you enjoyed your visit and found our location ideal and staff so friendly and helpful. We are continuing to make improvements and redecoration to our hotel and look forward to welcoming you back in future.
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We reserved a room on the advice of someone at a sister hotel....mistake! This hotel was clean and well-located, but we were disappointed to discover that despite web advertisements, it did not include breakfast. We found the staff to be pretty rude and not all that helpful when asking for restaurant reviews and other tips. The worst, though, was the...
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Please accept my apology for your disappointment. To clarify a couple of comments, the hotel has never offered complimentary breakfast to our guests and it is not offered on any website as a feature. Parking options are limited in downtown and our daily parking charge of $38 plus city tax of 18% is similar to other hotels in our vicinity....
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You are a hotel, in the middle of Washington DC. This is a place where people come to work, do business, etc etc. And your in-room internet is about as efficient a means of communication as a carrier pigeon. Seriously, guys, sort it out!
Aside from that, I stay in plenty of Four Points properties, and this is one of...
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I am sorry you experienced problems during your visit. We are presently expanding our Internet circuit with additional capacity due to higher damands that we and many others are experiencing in the age of streaming feeds and 24/7 demand and a 20mb circuit is in the process of being activated in February. You will see expanded Internet as a result...
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