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The Westin Washington, D.C. City Center

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1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
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The Westin Washington, D.C. City Center
The Westin Washington, D.C. City Center
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533 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 days ago NEW

Centrally located, modern hotel, with friendly staff. The room was spacious and comfortable and had a great view of the National City Christian Church and Thomas Circle Park. Just a 10 minute walk from the White House and other major attractions. Lots of dining options nearby as well. Overall, it was a wonderful stay.

Helpful?
Thank jetsetgo360
Chicago, Illinois
Level Contributor
232 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This property is a very convenient upscale hotel close to everything in the city. Walk to the White House and its surroundings, to the convention center, etc. The hotel has a good vibe, the people are nice and friendly, the rooms are spacious and well appointed. The restaurants are decent but not much option. However, you could also find food... More 

Helpful?
Thank TonicTravelAmeniti
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Maybe I should be more charitable, after all 2 out of 3 room service orders were comped before the order even got to my room. But room service at the Westin City Center is a disaster. 3 out of 3 room service orders were majorly messed up. The first never made it to my room and by the time I... More 

Helpful?
Thank PapmientoToday
Theresa B, Public Relations Manager at The Westin Washington, D.C. City Center, responded to this review

Thank you so much for sharing this experience and for giving us an overall positive rating. We're so truly sorry to hear about the mishaps you experienced with room service, and we can totally understand your frustration. We're still working out the kinks in our new room service concept, and we appreciate all constructive criticism such as yours so we... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is so relaxing after many long days of conferencing. The bed is heavenly as advertised, the bath products are nice, the shower is amazing with the Westin's special shower head and the food at the bar is very tasty. The hotel is well located, just a couple blocks from the Convention Ctr and the Metro of any of... More 

Helpful?
Thank Trey J
Theresa B, Public Relations Manager at The Westin Washington, D.C. City Center, responded to this review

Thank you so much for this, Trey! We're so delighted that we were able to provide the fully renewing experience you expect from Westin, and we greatly appreciate your compliments and loyalty. We can't wait to welcome you back on your next trip to DC, and thank you again! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When your stay starts with Faye Mbaye greeting you by name and saying you have been upgraded to a great room, you know things are going to work out well. Fabulous room and just enough time for me to unwind a little, but not enough to really make full use of it. The complimentary wine in the room was a... More 

Helpful?
1 Thank VictorAndKim N
Ann Arbor, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is good -- on a warm day it's a 15-20 min walk to the monuments and less to the white house. The staff were super friendly, especially given that I am an SPG member. Additionally, the room was spacious and comfortable. The only thing I would have liked would be a convenience store in the hotel like many... More 

Helpful?
1 Thank haleyp23
Theresa B, Public Relations Manager at The Westin Washington, D.C. City Center, responded to this review

Thank you for posting your feedback - we're thrilled to hear that your stay with us was great! We couldn't be happier to hear about the wonderful service you received and how much you enjoyed our location. Hopefully, we'll have another chance to welcome you back on your next return to DC so we can provide you with another amazing... More 

Singapore
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All good.. fantastic reception at the hotel.. finally someone who recognizes a top-tier frequent guest with a warm, welcoming reception. Hilton needs to urgently take some lessons from Starwood on this. Hotel is very nice.. a bit more posh than I expected. Compact, but nicely set up. Elevators are a bit dated, but the hallways clean, wide and easy to... More 

Helpful?
1 Thank Mac_G5
Columbia, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved this hotel. The price was great for the location. The rooms were comfortable, clean, and spacious. The hotel staff were really helpful and friendly. In the evening, they put out flavored water and hot apple cider, which was really nice given the cold January weather. I would absolutely come back to this Westin!

Helpful?
1 Thank Kelli C
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The location is great and the staff is very helpful and friendly. They were able to get my party attached rooms when we requested. The only thing I wasn't happy about is that they charge a fee to use their WIFI. Other than that, it was a nice stay and I would definitely recommend.

Helpful?
1 Thank Cbaker34
New York City, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I only stay at Starwood Hotels and this particular property was o.k. It is in a convenient location. However on weekends the surrounding neighborhood is a little dead. There are some restaurants within walking distance. Do not order room service here the food is overpriced and mediocre. The hotel is spacious and well lit. My only suggestion is that if... More 

Helpful?
1 Thank JE H
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello JE, Thank you for choosing us as your host on your most recent visit to Washington DC, and we are happy that you enjoyed some aspects of your experience. We appreciate your compliments on our spacious and well-lit hotel, as well as our convenient location! We’re very sorry, though, that you would only describe your overall experience as being... More 

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