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The Westin Washington, D.C. City Center

4.0 of 5 1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
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The Westin Washington, D.C. City Center
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The Westin Washington, D.C. City Center
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202 reviews from our community

Traveler rating
    51
    80
    39
    22
    10
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42
41
8
82
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal
Top Contributor
73 reviews 73 reviews
39 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel on a weekend jaunt to Washington D.C. to visit friends. The location of the hotel was great for us first time visitors; within walking distance of all the main sites (e.g. White House, memorials, museums, etc.) and a subway station. The room was spacious, clean and modern and the service was very good, including complimentary... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived at the Westin on New Year's Eve. We were welcomed warmly and checked in without fuss. The room was large and simply decorated- it had a business feel to it. Having not made New Year's eve plans the concierge was very helpful in booking a restaurant for a family dinner. The gym was impressive- clean modern and large.... More 

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Boston, Massachusetts, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My family stayed here on a last minute trip to the city. We were actually in town visiting after experiencing a death in the family. Everyone we came in contact with was exceptional. The guest service we experienced in this hotel was above average. Debebe, who I understand is a bell man, (but may as well be a concierge!) was... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The Westin hotel was very fancy but a far distance for food!!we had no choices!! The hotel service was great and the rooms were plenty big and very clean!!! I think it was worth the money!! I would definitely stay there again!!!!:)

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Gosford NSW Australia
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here at the end of December for 3 nights. I found it a very good (business style) hotel. The rooms were of a good size and as usual with Westin the beds were very comfortable. I found the service to be above average from all staff. They have a good bar and dining area in the lobby and a... More 

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Henderson, Nevada
Top Contributor
55 reviews 55 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of 5 stayed at the Westin for 4 nights and both the service and hotel were very good!! The hotel staff went out of their way to make sure we were comfortable. The rooms very very clean and the Westin beds were heavily. This hotel is close to the Metro but a bit of a walk to the... More 

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Brooklyn, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

They've just finished a remodel some time in 2014 and that's definitely an improvement. Can't remodel their way out of having rooms that only face the indoor atrium though and that's a shame. My biggest issue was the wifi being super spotty. They refunded the charge for me, but the issue was I needed the wifi to work! Gym was... More 

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Anthony A, General Manager at The Westin Washington, D.C. City Center, responded to this review

Dear SPG Guest, Thank you very much for the opportunity to review your experiences does assist in improving the needs of guests. We have been investing in improving our Wi-Fi the last several months with 50% increase in receivers throughout the guest room floors and just last week increased the Bandwidth to 50MB and another additional 50mb not far away.... More 

toronto
Top Contributor
85 reviews 85 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The rooms are small and a bit dingy. It uses the outdated style of the rooms overlooking the interior. Not very appealing causing the light in the rooms to be poor quality. Tip get an outside room. The sheets on the bed feel of a lower quality that I expect from a Westin. The public areas are boring and not... More 

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Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for 2 nights between Christmas and New Years. I am questioning why the poor reviews from other folks here. I was paying around 100 euros a night and had to be honest found this great value. If you are paying that kind of money it's hard to get the kind of good value. I would... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The nice, friendly staff works with what they have. Received a suite upgrade as a Platinum SPG member - I work hard to keep that status - but arrived at hotel to be told that my suite was unavailable. It was a total bait and switch scenario. The excellent concierge did what she could to make our stay pleasant, but... More 

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Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and your loyalty to Starwood Hotels and Resorts. I apologize for your experience falling short of the Westin Experience. We strive to exceed our guest expectations and clearly missed the opportunity with you during your recent visit. Your challenges have been shared with the appropriate leaders to ensure follow up. Thank you... More 

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Additional Information about The Westin Washington, D.C. City Center

Address: 1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Washington, D.C. City Center 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Washington, Dc City Hotel Washington Dc
Westin Washington Dc City Center
Washington Dc Westin
Hotel Style:
#32 Luxury Hotel in Washington DC

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