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The Westin Washington, D.C. City Center

4.0 of 5 1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
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The Westin Washington, D.C. City Center
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The Westin Washington, D.C. City Center
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168 reviews from our community

Traveler rating
    42
    62
    35
    20
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York, NY
Top Contributor
143 reviews 143 reviews
58 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

THis is a really nice hotel and exactly what you would expect from a Westin. The bed was extremely comfortable and the service was great. The only real issue I have is that there was very limited in room dining options and all were very heavy meals. I arrived at around 9:00PM and was hungry but wanted something light. No... More

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Annapolis, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The room was small, but adequate, not overly small for a city room. Bed was comfortable, but the walls were very thin. We had complaints about noise when 3 people were having a normal conversation, and we could hear the music of the room next door quite clearly. The service in the restaurant was horrible. We watched in horror as... More

Was this review helpful? Yes 1
Greensboro, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is within ~15-25 minute walk of a number of landmarks (including, the White House, Smithsonians, Washington Monument) and a few minute walk to a bus stop. The hotel, itself, was recently remodeled, so it had a lot of new, modern furnishings. I was attending a professional conference and the meeting spaces were nice. Also, there is an attached... More

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Senior Contributor
44 reviews 44 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently attended meeting for a national association. They were very accommodating to the entire group. Hotel is very clean and professional operated. Can accommodate large groups. Our only complaint was that one of our attendees accidentally dropped off his bags at the other Westin in town due to early arrival and went to a meeting. Later found out it was... More

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Coeur d'Alene, Idaho
Top Contributor
84 reviews 84 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in June and had a great visit. The hotel is what you would expect from a Westin. Comfortable beds and friendly service. Breakfast was included and it was very good. It is in a perfect location for walking to dozens of restaurants and just for seeing the town. We loved it here. The bell staff... More

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Savannah, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Room wasn't bad, decent location. The entire building was under construction and very confusing. It took forever to get to my room because of the working and re-routing of everything. No one was ever at the bar (normally they are!). I probably would not stay here again. Maybe the experience would be better if the hotel was finished.

Was this review helpful? Yes 1
Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. I am sorry to hear you were here during our transformation and thank you for enduring it. I am pleased to advise you that we completed our 17 million dollar revitalization in March and are quite pleased with the outcome. We look forward to welcoming... More

Contributor
16 reviews 16 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited the hotel with my two daughters 2/3 and husband from a Wednesday to Sunday. The hotel is located right in heart of city center Washington which is walking distance to most of everything including outdoor playgrounds (Kennedy, Tokomia) ect. The hotel it self was ok. Sometimes wasn't a fan of the scent of the hallways but wasn't a deal... More

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Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and your loyalty to Starwood Hotels and Resorts. I am glad to hear you enjoyed your stay with us. Your feedback enables us to improve our guest services. I have shared your experience with the food and beverage team as well as all of our leaders regarding the changes in service from... More

Montreal, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is in a good location in the middle of the city. Rooms are clean and beds are very comfortable as you would expect from a Westin. I suggest asking for a room overlooking the outside as this hotel has a fair bit of rooms overlooking the atrium. Didn't have many meals at the hotel but the breakfast I did... More

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Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. Your comments are valuable in helping us improve our guest service. I am glad you enjoyed your stay and will share your feedback about our breakfast experience with our food and beverage team to see how we can make it more memorable. Thank you again... More

Stroudsburg, Pennsylvania
Senior Contributor
26 reviews 26 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A centrally located hotel with extremely nice, helpful staff. Comfortable room at a very reasonable price. Although the room rate was very, very reasonable the rest of the pricing structure in the hotel was ridiculously high. Parking for one day came to $55. A half-filled glass of wine at the bar cost $18 and French toast for breakfast amounted to... More

Was this review helpful? Yes 1
New York City, New York
Top Contributor
189 reviews 189 reviews
159 hotel reviews
319 helpful votes 319 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a short walk from the Metro stop. Although there isn't much around the hotel, DuPont Circle and Logan Circle are a10-15 walk away. There are plenty of nice restaurants and bars in this area. The has a very large atrium in the center, with a lot of rooms facing the center. If you do have a room... More

Was this review helpful? Yes 1
Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. We are in the process of finding a solution for an easily accessible power source by the bed and I am sorry this caused you an inconvenience. We strive to exceed our guests expectations and are continually working with the valet team and front office... More

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Additional Information about The Westin Washington, D.C. City Center

Address: 1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Washington, D.C. City Center 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Washington, Dc City Hotel Washington Dc
Westin Washington Dc City Center
Washington Dc Westin

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