We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Washington, D.C. City Center

Hotel website
Hotel deals
1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Westin Washington, D.C. City Center
Professional photos View all
Browse nearby
The Westin Washington, D.C. City Center
Add Your Review

233 reviews from our community

Traveler rating
    66
    88
    45
    23
    11
See reviews for
44
45
9
98
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (63)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (46)
All months
Contributor
14 reviews 14 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This room was nice upon check in BUT several calls to maintenance had to be made. The refrigerator didn't work, nor did the safe and heat. The maintenance man was quick to respond, helpful and pleasant. Some of the staff was great, others inept. The Breakfast Buffet provided plenty of choices but the staff was very unfriendly.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Before i ever set foot in the hotel I was in contact with the fabulous Tiffany (concierge) to set up a welcome gift for my boyfriends birthday. She was always available via email and had everything perfect when we arrived! At arrival we were greeted by the awesome valet Tangie. Tiffany was placing the finishing touches on the welcome surprise... More 

Was this review helpful? Yes
Port Charlotte, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Washington for work. This was a beautiful hotel. I was attracted to the decor inside as well as the architect. The bed was comfortable and the hotel bar/restaurant was very enjoyable. Must stay for my next trip.

Was this review helpful? Yes
Morris Plains, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We were there for a Rock n Roll run and the hotel was great! Service was great, they left bananas and water out in the lobby in the morning which was great and had water available after the run. The valet guys were great, nice people and great service. Mesfin is one of my favorite concierge's ever, and I've traveled... More 

Was this review helpful? Yes
Sean H, Front Office Manager at The Westin Washington, D.C. City Center, responded to this review

Dear MeghanK55, Thank you for your feedback, we do our best to anticipate the needs of our guests whether they are preparing for a marathon or a day at the office, thank you for recognizing that. We appreciate your kind words about Mesfin as he truly does have a passion for service and sharing his knowledge of DC with our... More 

Houston, Texas
Contributor
18 reviews 18 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room is a little on the small size but looks nice and clean. The whole hotel is non-smoking so there is no smell of smoke. Our room has two double beds. The mattress and linens are of high quality. The room has a small fridge but no mini bar or microwave. There is a small coffee machine with Starbuck... More 

Was this review helpful? Yes
Sean H, Front Office Manager at The Westin Washington, D.C. City Center, responded to this review

Dear KDuong, Thank you for sharing your hotel experience here at the Westin DC with our friends on TripAdvisor. We are very honored to hear that such an avid traveller as yourself so enjoyed what our hotel has to offer. Thank you for coming and we hope we to see you again the next time you would like a nice... More 

Columbus, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel and customers service is even better. When returning to the hotel during my stay, my cab driver's credit card machine was down and he asked for cash. I do not usually carry cash and needed to run inside the lobby to visit the ATM. The valet, Bobby, opened my door and when I told my situation and told... More 

Was this review helpful? Yes 1
Sean H, Front Office Manager at The Westin Washington, D.C. City Center, responded to this review

Dear Erin, Bobby and the rest of his valet parking team do everything they can to make sure all of our guests have a truly welcoming arrival experience to the Westin DC. We are very pleased that you had that experience and certainly appreciate the fact that you went out of your way to share it with your fellow TripAdvisor... More 

Belize
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip and they made the few hours at the hotel feel like a real vacation. Charles at the front desk was amazing; he wore a great smile and was always eager to please us especially after walking in from the cold. After a full day of meetings I decided to order room service;I had... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I showed up in DC and needed to find a place to stay pronto. After getting on the phone with Starwood, I had my room booked and was at the hotel in 5 minutes. The gentleman who checked me in was quick, courteous and professional. I was in my room in less than 5 minutes. Upon checkout, Tiffany the concierge... More 

Was this review helpful? Yes 1
Sean H, Front Office Manager at The Westin Washington, D.C. City Center, responded to this review

Dear Andrew A, Thank you for your feedback and we especially appreciate your kind words about Tiffany. As our concierge extraordinaire she truly does everything she can to give our guests that personal touch whether it is remediating your bill or finding you those hidden wonders in the city. We will be sure to recognize her for her efforts! Live... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 2 weeks ago

I've stayed here for business several times and anticipate staying here a lot more. The service is always good and they've been able to accommodate my requests. The front desk staff has been very nice and the hotel is clean. The one area for improvement is in the restaurant. Some of the menu items could be improved and the service... More 

Was this review helpful? Yes
Sean H, Front Office Manager at The Westin Washington, D.C. City Center, responded to this review

Dear Joe S, Thank you very much for your continued visits to our hotel and I am glad that our staff has showed their appreciation for your loyalty. Your feedback is well received by our Food and Beverage team in the nature it was given, to improve our service. Please feel free to introduce yourself to our Restaurant Manager, Robin,... More 

Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here a number of times. The service is generally good, and this year was improved over prior stays. The improvements in the common areas are nice. We particularly enjoy staying in the suites.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (3)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (1)
Viewed
Other (13)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (1)
Viewed
The Hotel (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question