We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Washington, D.C. City Center

Hotel website
Hotel deals
1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Westin Washington, D.C. City Center
The Westin Washington, D.C. City Center
Panoramas (7)
View Map
Add Photo Write a Review

531 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Maybe I should be more charitable, after all 2 out of 3 room service orders were comped before the order even got to my room. But room service at the Westin City Center is a disaster. 3 out of 3 room service orders were majorly messed up. The first never made it to my room and by the time I... More 

Helpful?
Thank PapmientoToday
Theresa B, Public Relations Manager at The Westin Washington, D.C. City Center, responded to this review

Thank you so much for sharing this experience and for giving us an overall positive rating. We're so truly sorry to hear about the mishaps you experienced with room service, and we can totally understand your frustration. We're still working out the kinks in our new room service concept, and we appreciate all constructive criticism such as yours so we... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is so relaxing after many long days of conferencing. The bed is heavenly as advertised, the bath products are nice, the shower is amazing with the Westin's special shower head and the food at the bar is very tasty. The hotel is well located, just a couple blocks from the Convention Ctr and the Metro of any of... More 

Helpful?
Thank Trey J
Theresa B, Public Relations Manager at The Westin Washington, D.C. City Center, responded to this review

Thank you so much for this, Trey! We're so delighted that we were able to provide the fully renewing experience you expect from Westin, and we greatly appreciate your compliments and loyalty. We can't wait to welcome you back on your next trip to DC, and thank you again! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When your stay starts with Faye Mbaye greeting you by name and saying you have been upgraded to a great room, you know things are going to work out well. Fabulous room and just enough time for me to unwind a little, but not enough to really make full use of it. The complimentary wine in the room was a... More 

Helpful?
1 Thank VictorAndKim N
Ann Arbor, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is good -- on a warm day it's a 15-20 min walk to the monuments and less to the white house. The staff were super friendly, especially given that I am an SPG member. Additionally, the room was spacious and comfortable. The only thing I would have liked would be a convenience store in the hotel like many... More 

Helpful?
1 Thank haleyp23
Theresa B, Public Relations Manager at The Westin Washington, D.C. City Center, responded to this review

Thank you for posting your feedback - we're thrilled to hear that your stay with us was great! We couldn't be happier to hear about the wonderful service you received and how much you enjoyed our location. Hopefully, we'll have another chance to welcome you back on your next return to DC so we can provide you with another amazing... More 

Singapore
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All good.. fantastic reception at the hotel.. finally someone who recognizes a top-tier frequent guest with a warm, welcoming reception. Hilton needs to urgently take some lessons from Starwood on this. Hotel is very nice.. a bit more posh than I expected. Compact, but nicely set up. Elevators are a bit dated, but the hallways clean, wide and easy to... More 

Helpful?
1 Thank Mac_G5
Columbia, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel. The price was great for the location. The rooms were comfortable, clean, and spacious. The hotel staff were really helpful and friendly. In the evening, they put out flavored water and hot apple cider, which was really nice given the cold January weather. I would absolutely come back to this Westin!

Helpful?
1 Thank Kelli C
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The location is great and the staff is very helpful and friendly. They were able to get my party attached rooms when we requested. The only thing I wasn't happy about is that they charge a fee to use their WIFI. Other than that, it was a nice stay and I would definitely recommend.

Helpful?
Thank Cbaker34
New York City, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I only stay at Starwood Hotels and this particular property was o.k. It is in a convenient location. However on weekends the surrounding neighborhood is a little dead. There are some restaurants within walking distance. Do not order room service here the food is overpriced and mediocre. The hotel is spacious and well lit. My only suggestion is that if... More 

Helpful?
1 Thank JE H
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello JE, Thank you for choosing us as your host on your most recent visit to Washington DC, and we are happy that you enjoyed some aspects of your experience. We appreciate your compliments on our spacious and well-lit hotel, as well as our convenient location! We’re very sorry, though, that you would only describe your overall experience as being... More 

Chula Vista, California
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is centrally located but retains reasonable pricing. While the rooms seem a little dark they are clean and well taken care of. Central location makes it an ideal alternative for those attending conferences at much higher priced hotels in the immediate area.

Helpful?
Thank Alex G
Theresa B, Public Relations Manager at The Westin Washington, D.C. City Center, responded to this review

Thank you for your overall positive rating - we're delighted to hear you felt you received great value with us! We agree that our location is truly wonderful for all DC travelers, and we're happy to hear that we accommodated you well for your business needs. We thank you again for sharing, and we hope to be your hotel of... More 

fuji
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here over the New Years holiday and wasn't overly disappointed. The room was nice enough, although the hotel booked someone right next door who made noise late into the night. I cannot fathom the logic of stacking people together in a nearly empty hotel. The location is good enough although a bit of a hike from the Metro line.... More 

Helpful?
Thank paul d
Questions? Get answers from hotel staff and past guests. Ask a question

429 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
View from room (2)
Viewed
Bathroom (4)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (1)
Viewed
Other (28)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (341)
Viewed
Amenities (59)
Viewed
City View Guestroom (71)
Viewed
One Bedroom Suite (87)
Viewed
Restaurants and Bars (55)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Washington DC hotels
Downtown / Chinatown
Loews Madison Hotel
Loews Madison Hotel
#60 of 138 in Washington DC
4.0 of 5 stars 1,712 reviews
Foggy Bottom - GWU - West End
The Westin Georgetown, Washington D.C.
U Street Corridor
The Donovan, a Kimpton Hotel
The Donovan, a Kimpton Hotel
#35 of 138 in Washington DC
4.5 of 5 stars 1,133 reviews
Show Prices
Show Prices
Show Prices
Sofitel Washington DC
#9 of 138 in Washington DC
4.5 of 5 stars 2,650 reviews
Downtown / Chinatown
Residence Inn Washington DC Downtown
Residence Inn Washington DC Down...
#45 of 138 in Washington DC
4.5 of 5 stars 47 reviews
Downtown / Chinatown
Hamilton Crowne Plaza Hotel
Hamilton Crowne Plaza Hotel
#61 of 138 in Washington DC
4.0 of 5 stars 1,362 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay