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All 130 Washington DC hotels

The Westin Washington, D.C. City Center

4.0 of 5 Hotel   |   1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington) (Downtown / Chinatown)
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63%
Ranked #102 of 130 hotels in Washington DC
A recent review
3 of 5 stars reviewed 4 days ago
mrnjmn Philadelphia, Pennsylvania
  • Reviews (87)
  • Photos (24)
  • Amenities
  • Q&A (1)
  • Room tips (23)
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87 people have reviewed this hotel

Traveler rating
    22
    31
    16
    13
    5
See reviews for
22
18
5
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
New York City, New York
1 review
1 of 5 stars Reviewed 3 days ago NEW

I booked my stay on June 2, 2014 for July 19, 2014 way over a months’ time. I noticed that when I arrived to the hotel there was a sorority convention and also the lobby was full with children, I guess a children's trip as well. Ok not a problem I'm here to enjoy my stay at the westin. When... More

Was this review helpful? Yes
Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest. I am sorry to hear about the challenges you encountered during your stay. I would like the opportunity to speak with you to ensure we are able to look into the situation and address it accordingly. Please contact the hotel and ask to speak with me so I can renew your experience.... More

Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall I would say this is in a great location- about a mile and a half from the national mall and attractions, blocks away (p-r) are some great restaurants and the hotel itself is very nice. I would say it is very middle of the road as a hotel. The rooms are clean and nice. Love the dual shower heads... More

Was this review helpful? Yes 1
Phenix City, Alabama
Top Contributor
59 reviews 59 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our first trip to Washington D.C. so I really wanted a nice hotel close to everything, so I looked at the map and thought this was it. It is a very nice hotel but its about a mile north of everything you will want to see. Closer to Georgetown than to the Mall. It is a short walk... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I got caught in town during a conference so the rate for a twin bed room before anything else was close to $500 per night. The room was comfortable but fairly tight. There was supposed to be a safe in the room but all that was actually there was the base. The staff were friendly but a little short in... More

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Madrid, Spain
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have stayed in this hotel during a conference this month. The room was quite ok, however it was an internal room. The issue with this is that as long as there are people in the lobby-bar area with some noise, you will be distrubed a bit. The wifi connection was extremely slow, possibly because the hotel was packed with... More

Was this review helpful? Yes 1
West Saint Paul, Minnesota
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Uneventful stay until checkout, and beyond. Room was fine if cramped 2 bedroom. Bathroom clean but small. At checkout, I noticed two overnight parking charges ($55 each), which was incorrect because we did not have a vehicle to park. I visited the front desk and the person apologized and removed the two overnight parking charges, giving me a revised folio... More

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Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and sharing your experience. The challenges regarding your bill are concerning to me and I would like to ensure they have been corrected. Please contact me directly at the hotel so can ensure this has been resolved to your satisfaction. Be well, More

Fremantle, Australia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

Our stay at this hotel was unacceptable. I am SPG Gold, and was given a room on the first floor. There was hair in the bed and all through the bathroom. The bedspread was stained. We asked for the room to be cleaned. Got a call back to say we'd be moved to another room. No-one came after five minutes,... More

Was this review helpful? Yes 1
Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. I am sorry to hear you’re your stay with us was not up to the Westin Standards. I will be following up with our housekeeping team regarding your room cleanliness and conditions as well as the front office team regarding the delays with the room... More

Cincinnati, Ohio
Top Contributor
72 reviews 72 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Renovation of the hotel made for a very nice stay. Teresea at check in was very nice. Our bellman Martin could not have been nicer, rooms were clean and well lite. Retrieval of car from valet took awhile on both occasions. They suggest 30 min, they mean it....

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Boca Raton, FL
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times in the past and was generally satisfied. My most recent visits, however, have been disappointing. Several months ago I arrived at 1 a.m. and waited in line for 30 minutes to check in. Then I found the room safe still locked by the previous guest. Early the next morning there were workers... More

Was this review helpful? Yes
Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest and taking time to share your experience. I am sorry to hear we have fallen short of your expectations during recent visits. We strive to exceed our guest’s expectations and I will utilize your feedback for coaching and improving our service. I would like to ensure renewal on your next visit. Please... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We had stayed in this property for 4 nights recently and we had experienced an extremely bad service.Although we had booked a city view room prior to our visit to this hotel by paying extra amount, we were put up in a lobby view room . To our utter shock ,on the day we checked out ,3 laundry bills totalling... More

Was this review helpful? Yes 2
Kelly S, Director of Rooms at The Westin Washington, D.C. City Center, responded to this review

Good day, Thank you for being our guest. We strive to have our guests leave here feeling better than when they arrived. I am so sorry we were unable to honor the room type and the challenges with your folio. Please contact me at the hotel so I can ensure we promptly take care of any billing errors and I... More

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Additional Information about The Westin Washington, D.C. City Center

Address: 1400 M St. NW, between 15th Street NW & Thompson Circle NW, Washington DC, DC 20005 (Formerly Wyndham Washington)
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Washington, D.C. City Center 4*
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Also Known As:
Westin Washington, Dc City Hotel Washington Dc
Westin Washington Dc City Center
Washington Dc Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#32 Luxury Hotel in Washington DC
Hotel Class
Official Description (provided by the hotel)
The Westin Washington, D.C. City Center is a luxury hotel located 5 blocks from the Convention Center and the White House. Our hotel is near 2 metro stations and has 19,000+ sq ft of event space ... more   less 
Number of rooms
406

Questions & Answers

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