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The St. Regis Washington, D.C.


The St. Regis Washington, D.C.
Hotel class 5 of 5
923 16th and K Streets, N.W., (formerly Carlton Hotel), Washington DC, DC 20006
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Traveler Reviews

83% Recommend
4.0 of 5 stars 31 reviews
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By trip type
All (31)
[ Date ] [ Rating ]
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3 of 5 stars
qzqj7zSydney 10 contributions
Sydney
May 21, 2009 | Trip type: Family

We spent three nights at the DC St Regis (visiting from Australia) in mid-April and were very pleased to find ourselves staying only a few hundred metres from the White House and just on the edge of the main city centre. The St Regis became part of a true Washington DC experience for us but it wasn’t all plain sailing... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for your feedback and taking the time to post your comments. I reviewed your comments regarding your stay with us at the St. Regis Washington, D.C. We do take all comments seriously and appreciate the feedback. I do apologize for any inconvenience that was caused during your stay. Again, thank you for your comments, which will...

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5 of 5 stars
TRAVELADIX 7 contributions
PASADENA, CALIFORNIA
May 17, 2009 | Trip type: Couples

We loved our room at the St Regis. We had a large, comfy bed & a perfectly redone room. All staff was friendly & helpful. Great location, a couple blocks away from the white house. The bathroom was beautiful, we only wish they had a bathtub or jacuzzi. We will stay here again on our next DC trip if we... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the St. Regis Washington, D.C. and look forward to welcoming you back to the hotel soon. Sincerely, Hotel Management

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4 of 5 stars
Benzgt 12 contributions
08053
May 6, 2009 | Trip type: Solo travel
1/1 found this review helpful

Stayed at The St Regis DC back on April 10th for one night. I was planning on staying at the Westin but was offered a rate of only $250 at The St Regis so I opted for that option instead. I must start by saying that I have stayed at many higher-end 4 Seasons, Ritz Carlton, Mandarin, Peninsula, etc. but... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for your feedback and taking the time to post your comments. I reviewed your comments regarding your stay with us at the St. Regis Washington, D.C. in April 2009. The St. Regis Washington, D.C. recently completed an extensive renovation and re-opened in 2008. Your comments pertaining to the service you received at the Front Desk and...

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4 of 5 stars
jojomac50 1 contribution
jojomac50
Apr 28, 2009 | Trip type: Couples

We decided to stay at the St. Regis because of it's location and they had a prepaid special, half price. We thought we would stay at a hotel we normally would not. We thought a butler, a fancy room--boy were we disappointed. There is no butler, just a free shoe shine, nothing special at all. Just a small room, very... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for your feedback and taking the time to post your comments regarding your stay in April 2009. Our sincere apologies you did not experience the St. Regis Signature Butler Service during your stay. The St. Regis Washington, D.C. recently completed an extensive renovation and re-opened in 2008. Again, thank you for your comments, which will assist...

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5 of 5 stars
rred234 1 contribution
London
Apr 22, 2009 | Trip type: Business, Solo travel

It was only my second time to DC - both on business so I wanted something central to base myself from in the "downtime" - the St Regis proved perfect. Centrally located and service second to none....okay it can be expensive, but some of the shoulder rates you can get online make it very resonable. The rooms are a little... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for feedback regarding your stay at the St. Regis Washington, D.C. in April 2009. We are delighted to hear you enjoyed your time at the St. Regis Washington, D.C. and look forward to welcoming you back to the hotel soon. Sincerely, Hotel Management

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3 of 5 stars
JCherry 2 contributions
MKE
Apr 12, 2009 | Trip type: Friends getaway
1/1 found this review helpful

As a consultant, I have seen a large spectrum of hotels. To me the, St. Regis is a hotel that can go toe to toe with the four seasons. My experiences with this chain in NY, Dallas, and CA have all been very enjoyable. Their location, amenities, and service combined for some of the most memorable stays ever for me.... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for your detailed feedback and overview on the St. Regis Washington, D.C. from your stay in April 2009. I reviewed your comments regarding our Guest Rooms, the St. Regis Athletic Club, the St. Regis Butler program, Hotel Service and comments regarding the Starwood Preferred Program. We appreciate your time in providing this detailed feedback which will...

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4 of 5 stars
Vagabond_65 7 contributions
Beech Grove, Indiana
Apr 12, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed at the St. Regis recently and found it to be OK. One would hope for better praise for a hotel with such a great reputation, but I would describe this hotel as one that would have been considered the peak of luxury 20 years ago. Today, not so much. Here's what I found -- unvarnished. When I entered... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for your review of the St. Regis Washington, D.C. from your stay in April 2009. I am sorry to learn that the hotel did not fully live up to your expectations during your last stay. The hotel recently completed a major renovation and re-opened in 2008. There are Guest Rooms and Suites which have tubs and...

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4 of 5 stars
ajs1974mia 7 contributions
Miami, Florida
Mar 16, 2009 | Trip type: Business, Solo travel
3/3 found this review helpful

CHECK IN -- I booked through a promotion to obtain the best room available at the time of check-in while paying for a superior room. After some confusion at check-in, I was given a St. Regis Suite. I was a little surprised, though, when I called to confirm the night before I checked out to make sure I could check... more

Management response from
KStreetDC, Manager

Dear Guest Thank you for your review of the St. Regis Washington, D.C. from your stay in March 2009. Thank you for your positive feedback regarding our Rooms product and our signature restaurant Adour. I have noted your comments regarding the Service and the St. Regis Athletic Club. I am sorry to learn that the hotel did not fully live...

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5 of 5 stars
vashonisland 3 contributions
vashon island, WA
Mar 10, 2009 | Trip type: Family

The most gracious and helpful concierge I have ever encountered. The room was magnificent in every detail. Spacious, inviting with the most luxurious amenities. They let us check in 3 hours early, suggested sites and advised that the wifi was free in the lobby...and what a lobby! I can't imagine a more fantastic hotel, anywhere. (We were traveling with a... more

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4 of 5 stars
eggology86 1 contribution
paris
Feb 24, 2009 | Trip type: Solo travel
1/4 found this review helpful

I stayed at the st.regis hotel for 3 nights in february. The Hotel itself is very nice, the lobby is beautiful and the rooms look nice altough a bit too simple considering the fact that they underwent a restoration 1 year ago. The service is what drags the hotel down in my rankings. Altough the service standards in US can´t... more

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The St. Regis Washington, D.C. Address

923 16th and K Streets, N.W., (formerly Carlton Hotel), Washington DC, DC 20006