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Liaison Capitol Hill DC–an Affinia hotel

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415 New Jersey Avenue NW, Washington DC, DC 20001
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Liaison Capitol Hill DC–an Affinia hotel
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Liaison Capitol Hill DC–an Affinia hotel
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2,051 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 days ago NEW

My friend and I went here for lunch to have a break in the middle of a very hectic work week. While we expected a delicious meal, we did not expect the top notch service that made for a warm and welcoming experience! After an hour, we left feeling rejuvenated and ready to take on the rest of the day... More 

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Ohio
Top Contributor
69 reviews 69 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights in March 2015. The hotel is nice and in a good location but it needs some updating and the value is not there. PROS: -Great Location, walking distance to the National Mall and Capitol -Onsite bar and restaurant -Comfortable beds, Clean rooms -Free WiFi Internet (when booked through the hotel website) -Good Happy Hour at the hotel... More 

Was this review helpful? Yes 1
Top Contributor
112 reviews 112 reviews
24 hotel reviews
132 helpful votes 132 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This is a very disappointing hotel! In a city of expensive hotels, this one takes the cake for gouging you for everything, in combination with poor service! The desk staff which other reviewers have praised apparently is not working here now. I requested one of their guest stay fit packs. The desk clerk said she would send it up. After... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have here for many years.I've always been treated great even when issues arose.Rooms facing the street can be loud due outside noise. All staff has been great,especially Cesar M from food service.He is an OUTSTANDING employee & a truly caring man to all!

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Roger A, General Manager at Liaison Capitol Hill DC–an Affinia hotel, responded to this review

Dear bigdude69, It is so great to have the opportunity to welcome you back to the Liaison Capitol Hill DC. Thank you for taking the time to write a review regarding your recent stay with us. I’m so pleased to hear that your recent business trip was such a wonderful one and the service you received from our team was... More 

Monterey, Tennessee
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveling with my daughter and her friends and we stayed at the Liaison for one night. The hotel is very nice and we enjoyed our stay there. Would most likely stay here again if we were in the area. The staff here are very nice and the service is top notch.

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Roger A, General Manager at Liaison Capitol Hill DC–an Affinia hotel, responded to this review

Dear Wilsons1982, It’s truly wonderful to know that you and your family enjoyed your time with us here at the Liaison Capitol Hill DC. Thank you for taking the time to write a review regarding your recent stay. It’s truly wonderful to know that that you found our team to be so nice and the service was “top notch”. I... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

It was a great time while staying in Liaison Capitol Hill and the front desk did give us many informations and they did not spend too much time to get to us anything we need. They gave to my colleague a special birthday present.

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Roger A, General Manager at Liaison Capitol Hill DC–an Affinia hotel, responded to this review

Dear gedeondansou, Thank you for taking the time to write a review regarding your recent stay with us here at the Liaison Capitol Hill DC. I’m so pleased to hear that both you and your colleague enjoyed your time with us. I will be sure to share all of your wonderful feedback with my team here, especially our front desk... More 

Fargo, North Dakota
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I arrived at the Liaison on the first of March. Everything seemed fine upon arrival. The door man and receptionist were nice. Then I went into the room... It was disgusting. The room was extremely dirty and small. The furniture was all scratched up and the bed skirt had a large white stain on it. The thermostats function improperly so... More 

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Roger A, General Manager at Liaison Capitol Hill DC–an Affinia hotel, responded to this review

Dear savannamarie, Thank you for taking the time to provide feedback regarding your recent stay and bringing the issues you experienced to my attention. I want to apologize for the inconveniences you experienced during your time with us and want you to know that this is not indicative of the standard of service we strive to offer our guests. I... More 

Top Contributor
61 reviews 61 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

I've stayed at actual boutique hotels, and this is not one, except for the price. The overall facility was dated, especially the bathrooms. Check-in took a long time because they had the billing messed up. Wifi of course was extra, for a room that cost nearly $300 per night. The location was convenient (a couple of blocks from Capitol Hill)... More 

Was this review helpful? Yes 1
Roger A, General Manager at Liaison Capitol Hill DC–an Affinia hotel, responded to this review

Dear Fergus-and-Fiona, Thank you for taking the time to write a review regarding your recent stay with us and for bringing the issues you experienced during your time with us to my attention. I want to apologize for the inconvenience you experienced with regards to your hotel bill. We certainly take these matters seriously, and, I want to personally follow... More 

Ellsworth, Maine
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed recently at The Liaison on business. Front desk staff were very friendly and offered great service and hospitality. Restaurant a little upscale for my taste, although the younger crowd seemed to be enjoying it. Beds were comfortable, room and bathroom were on the small side. Room was clean and decently appointed. The hotel was bit loud, between hallway and... More 

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Roger A, General Manager at Liaison Capitol Hill DC–an Affinia hotel, responded to this review

Dear src04605, Thank you for taking the time to write a review regarding your recent stay with us here at the Liaison Capitol Hill DC. I couldn’t agree with you more that we truly are in a great location, and, it’s so wonderful to know that you were able to take advantage of our proximity to all of the capital... More 

colorado springs, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Outstanding breakfast at the Art and Soul Restaurant. Food quality is terrific; presentation is pleasing. Not too big of portions, and the service is fantastic. Well, sample size is only 1, but "KC" was the definition of "at your service." Nice job KC! Thank you.

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Roger A, General Manager at Liaison Capitol Hill DC–an Affinia hotel, responded to this review

Dear Brick l, Thank you for taking the time to write a review regarding your recent business trip here at the Liaison Capitol Hill DC. It is truly wonderful to know that you had such an amazing experience at Art & Soul. I will be sure to share all of your feedback with my team here, especially with regards to... More 

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