Stayed between 27th April and 13th May. Wished we had returned home the same day!!!!! Nobody could help the bad weather we had for the first 4 days, overcast turned quickly to torrential rain. The only plus was we met friends in the bar. There was no alternative. No entertainment was arranged for the bad weather conditions. There was no... More

What an amazing vacation we just had here! Stayed May 5- May 12, the hotel just changed hands on May 1 and you would never guess! We came down with a group of 22 people because I was getting married here! If you plan on getting married here, the staff is fabulous, they are so understanding not a single complaint!... More

I've visited many, and this one was gorgeous, but beware the faint of heart! 5 levels of pools, meant many stairs...oh sure you can go around, if you've got patience, but I didn't. The stairs were great to start the day, with a coffee waiting at the top. Food was for Cuban standards, ok! The views from the pool, amazing,... More

Stayed in the Riu Turqueso from the 7th to the 21st May. To be honest I wanted to come home after 10 days. I found the staff excellent, friendly & helpful if you interacted with them you could have a laugh. Riu are working hard to diminish serious problems at the hotel. Birds have first dibs at the buffet, you... More

Just returned after what was meant to be a two week stay at this hotel, had to throw in the towel after two days and move to a different hotel. I know what you are thinking, the same as me whenever I read a bad review, stuck up snob. I am a 29 year old down to earth bloke who... More

BIRDS POOP IN THE FOOD. NEED I SAY MORE? (See photographic evidence) For Breakfast, Lunch and Dinner it's a Buffet. But birds Poop in the food since it's an open buffet. This has been going on for years, The hotel is built to be one with nature so it's impossible to keep birds off the food, it's designed to be... More

this place needs to improve its standards they kept running out of wines and spirits food under cooked staff ok sometimes birds in food hall not nice swimming pool s out of use for 4 days

We went for our 5th visit in April could not believe this was the same hotel - staff were fabulous as usual but food was terrible undercooked and cold food presented - linen only changed once in 2 weeks toilets in reception that had no hand drying facilties no paper towels were in the dispenser for the whole of our... More

Visited this hotel as part of a last minute package deal. The hotel was clean and the facilities were amazing, particularly things like catamaran trips included in the all-inclusive. Highlights were the beach and the pool areas. They also put a lof of effort into entertainment even though the hotel was quite quiet- not usually my thing but was quite... More