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All 9 Holguin hotels »

Paradisus Rio de Oro Resort & Spa

5.0 of 5
Playa Esmeralda, Crta Guardelavaca, Holguin 007, Cuba
Hotel amenities
Ranked #1 of 9 hotels in Holguin
4.5 of 5 stars 1842 Reviews
February 9, 2012 -
Mangomandaisy
 
 
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1,842 reviews from our community

What travelers say about this hotel
  • Royal service(156)
  • Very good(79)
  • Buffet restaurant(57)
  • El Patio(57)
  • Lobby bar(56)
  • Show table(51)
  • Pool area(49)
  • Friendly and helpful(26)
  • Would highly recommend(15)
  • Evening entertainment(7)
Traveler rating
    1,421
    267
    95
    42
    17
Only show reviews for Family (139) | Couples (1175) | Business (12)
Date Rating
Mangomandaisy
Winnipeg, Canada
1 review
3 of 5 stars Reviewed February 9, 2012 NEW
1
person found this review helpful

My wife and I stayed here Jan 30 to Feb 6 and will say that the overall complex is beautiful with a very nice beach (rocky entry), nice pool area and very friendly staff, mostly. However, the food was terrible and, over a week's time, that becomes important. Poor quality meat that was cooked to order if you wanted it... More

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KDru4Foo
Toronto, Canada
1 review
5 of 5 stars Reviewed February 9, 2012 NEW
2
people found this review helpful

Third time to PRDO, first time Royal Service; forever spoiled, it's RS from now on! My husband & I enjoyed a care free, romantic 10 nights from Jan 28 to Feb 7, 2012. Room 9412. Impecible warm, friendly, attentive service all around. The concierge greeted us upon arrival so gentle and sincere. Checked us in with wine and warm towel... More

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Amy R
Montreal, Quebec, Canada
1 review
3 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW
4
people found this review helpful

The staff is so friendly and will do their best to go the extra mile.I stayed a week at this resort and would definitely be back again. We stayed in Royal service, wonderful rooms. The food was by far better than I expected. Ate a lot of lobster. A week is not enough to truly enjoy all the amenities this... More

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mtspaced
London
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW
2
people found this review helpful

This was our second trip to PRDO. And I have to admit, the second time was even better then the first! This is not to say that our holiday was problem free, however, the hotel was able to rectify any and all concerns we had. Our friends stayed in the Royal Service side of the hotel, and OMG, it is... More

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chris_sutton
Bedford, United Kingdom
2 reviews
5 of 5 stars Reviewed February 8, 2012 NEW
1
person found this review helpful

My wife and I spent many days and weeks looking through the travel books to decide where to spend our honeymoon. Thankfully we picked well, and chose Paradisus Rio De Oro. This hotel is truly amazing and the service is second to none. You know its somewhere special when even the gardeners stop what they are doing to say hello... More

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Cindy M
Montreal, Canada
1 review
3 helpful votes
4 of 5 stars Reviewed February 6, 2012 NEW
3
people found this review helpful

We stayed in a Royal Service suite at the hotel from January 28th to Feb 4th, 2012. We have travelled to many resorts in the Caribbean that offer upgraded services and units, but frankly for the difference in price most are not worth the upgrade...this is not the case with the Royal Service at PRdO...you truly get the added value... More

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skittles1
ontario
Reviewer
4 reviews
26 helpful votes
5 of 5 stars Reviewed February 4, 2012 NEW
9
people found this review helpful

We visited PRDO Royal Service from January 26 - February 2 2012, and travelled with Air Canada Vacations. For a bit of history, we have travelled to Royal Hideaway in Cayo Ensenachos, Melia Las Dunas in Cayo Santa Maria (3 times), and various Bahia Principes in Dominican Republic and Mexico. There was only 1 other couple travelling to Royal Service,... More

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Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
February 9, 2012

Dear Guest, Thank you very much for all your nice and detailed comments. I am glad to read that you did enjoy your stay at our resort and that we manage to match our service with your expectations of luxury and pampering. I will pass your comments to Norma and our Royal Service staff whom, I am sure, will appreciate... More

badrider2000
Toronto, Canada
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed February 4, 2012 NEW

Had a great time with my wife, parents & brother & sister in-law. The resort was very nice with very friendly staff. The accommodations were fantastic & the resort in the royal did not look busy at all. The royal is all adults and very quite. The food contrary to what people say about Cuba was very tasty and presented... More

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Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
February 9, 2012

Dear Guest, Thank you very much for your nice comments. I just would like to clarify that the whole hotel is adults only and not only the Royal Service section. Regarding the doors, I am glad to inform you that we are in the process of changing the doors for non glad one in order to be able to protect... More

W_Peg-Girl
Mississauga, Canada
Reviewer
5 reviews
12 helpful votes
4 of 5 stars Reviewed February 3, 2012
6
people found this review helpful

The Royal Service section was so nice, and no wrist bands to change your tan! We had our own butler that was terrific about finding & delivering anything we asked for. (and like a ghost,was in our room and out without us noticing) We had endless champagne, and he even preparing the spa in our ensuite and delivering breakfast! The... More

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Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
February 9, 2012

Dear Guest, Thank you very much for your nice comments. I am glad to read that you did enjoy our Royal Service. I am especially glad to read about our butlers service, as our aim is to provide every kind of service without being intrusive, something that reading your comments it seems that we have manage. Regarding the bed we... More

Ema2020
Epsom
1 review
8 helpful votes
5 of 5 stars Reviewed February 3, 2012
9
people found this review helpful

We went to this Hotel in Jan 2011 It’s a great hotel. Food -There was great variety of food especially from the buffet restaurant. There are 4 different restaurants and all of the food tasted good. Swimming pool and Beach- There were plenty of sunbeds and they were all spread out are the pool area. There were also a few... More

Was this review helpful? Yes
Paradisus Rio de Oro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review
February 9, 2012

Dear Guest, Thank you very much for your nice comments. I am glad to read that you did enjoy your stay at Paradisus Río de Oro and that had the opportunity to enjoy our spa. This is definitely a very special area of the hotel where our guests can enjoy a day of really relaxation. Thank you very much for... More

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Paradisus Rio de Oro Resort & Spa Also Known As

  • Paradisus Rio De Oro
  • Paradisus Hotel Guardalavaca
  • Rio De Oro Paradisus
  • Paradisus Rio De Oro Cuba
  • Hotel Paradisus Rio De Oro
Address: Playa Esmeralda, Crta Guardelavaca, Holguin 007, Cuba

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