We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Holguin hotels

Paradisus Rio de Oro Resort & Spa

5.0 of 5 Resort (All-Inclusive)   |   Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Hotel amenities
Paradisus Rio de Oro Resort & Spa
Ranked #1 of 9 hotels in Holguin
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Holguin
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

3,061 people have reviewed this hotel

Traveler rating
    2,291
    507
    174
    64
    25
See reviews for
216
2121
52
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (607)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
York, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

First time to Cuba for me and my boyfriend, we stayed from 12th - 26th March 2014 and it was absolutely incredible. I would most definitely return and wouldn't even consider staying anywhere else! Staff were amazing, very friendly,hardworking and happy people. Our maid was exceptionally good. Very personal touches from her including a note and bottle of bubbly on... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We first stayed at PRDO in September 2011. We don't usually go anywhere twice, but we liked Cuba and this hotel so much we returned again in 2013. It won't be our last trip. We stayed in the main resort for our first trip, and in Royal Service for our second) This is a beautiful, understated, quiet, relaxing place. If... More

Was this review helpful? Yes 1
Antwerp, Belgium
Top Contributor
74 reviews 74 reviews
16 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this hotel because of the good recensions on tripadvisor. And that was a good choice. We visited a few all-innhotels all over the world (you can find them in my history) and this one is certainly one of our favourites. Great room (junior suite), nice food with good variation and a lot of 'personalized showcooking', nice pool, great... More

Was this review helpful? Yes 3
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Stevenenhilde, Knowing about your enjoyment in Paradisus Rio de Oro make us feel very happy, because we fulfilled your expectations about our resort. Thank you so much for sharing your experience with other travelers and recommending them to come to us. Our guests’ satisfaction is the reason we work for. We will be delighted to welcome you back again.... More

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We returned to Paradise for a second year as we had such a wonderful time in 2013 - and we loved it even more -and I have now booked another visit for next March. We stayed for three weeks this time, with Thomsons and are disappointed that we can only get a two week package for next year with Thomas... More

Was this review helpful? Yes
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Mublet, We really appreciate your comments in Trip Advisor, as well as we are very happy to know that you enjoy your second stay in Paradisus Rio de Oro. We thank your for sharing your experience in our resort with other travelers to help them decide to come to us. It is a pleasure to inform you that we... More

Toronto, Canada
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just come back from our second visit to your wonderful resort. If anything it was even better than the last time! The staff are amazing, even when rushed off their feet. The food is the best we have had in Cuba, and we have stayed at many different Cuban resorts over the last 30 years. The variety in... More

Was this review helpful? Yes 1
PRO_Managment, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear christine48242, We are very happy to know that your second stay in Paradisus Rio de Oro was as wonderful as your first. We appreciate your review in Trip Advisor, which is very important for us. I will personally give your greetings to Carlos, our Food and Beverages Manager. We will be very pleased to welcome you back soon. With... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

we visited as a group of 4 couples - and all found our accommodations to be very comfortable. everywhere we went on the resort the staff very friendly and eager to ensure we were receiving all that we wanted. We visited all the a la carte restaurants and found the food and service to be very good (one warning -... More

Review collected in partnership with this hotel

Was this review helpful? Yes
PRO_Managment, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear christine48242, We are very happy to know that your second stay in Paradisus Rio de Oro was as wonderful as your first. We appreciate your review in Trip Advisor, which is very important for us. I will personally give your greetings to Carlos, our Food and Beverages Manager. We will be very pleased to welcome you back soon. With... More

Peterborough, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As 15 night returning guests to the exclusive Royal Service part of this resort our expectation was high based on last years experience but sadly this was not what we got for the high premium paid. Our pre booked request to Thomson and the parent company for Villa 8324 had been ignored and instead we were given a smaller ground... More

Was this review helpful? Yes 3
PRO_Managment, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear 195Jaffacat, We thank you for sharing your review with other travelers in TripAdvisor. We are very sorry for not being able to meet your expectations during your stay in our Royal Service. We always try to fulfill clients' requests, and your satisfaction is the most important thing to us, for that we work, but it always depends on availability... More

Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We have recently returned from two weeks in this resort and had a wonderful holiday. We have been to Cuba several times and this is by far the best resort we have stayed in. From the moment we arrived we were welcomed by the friendly staff and made to feel special. During our stay we used all the a la... More

Was this review helpful? Yes 6
PRO_Managment, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Judith R, It is very nice to know that you enjoy your stay in Paradisus Rio de Oro. Thank you for sharing your experience with other travelers in Trip Advisor. We are always working to satisfy our guests as much as possible. That is why your opinions are so important for us. We truly hope to have you back... More

Dartmouth,N.S.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our 2nd visit to the Paradisus, having been there for a week in April 2011. We arrived at 11 pm on April 2nd to be greeted with hot towels and a glass of champagne. Check in was quick and we were in our room by 11:30 pm. We had requested our original room, which was not available but... More

Was this review helpful? Yes 3
PRO_Managment, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Capebretoner64, We are glad that we made of your second stay in Paradisus Rio de Oro a wonderful vacation. Thank you for sharing your opinion with other travelers and letting us know that we accomplished your expectations. About the sun beds, anytime you need one please ask the pool area employee and he will look for one for you.... More

Lichfield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel last two weeks in March in The Royal Service. We could not ask for any better service. All the staff that took care of us were excellent. All the dinning room staff, the bar staff, The maid service with gorgeous towell art every day. Must give a special mention about Edgar on reception who went out... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PRO_Managment, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Simpsonbonita, We really appreciate your review in Trip Advisor. Thank you for sharing your comments with other travelers. We are very glad to know that you consider your experience in Paradisus Rio de Oro as an excellent and relaxing holiday. I will personally give your greetings to Edgar, John, Pedro, Carlos. We would like to know about your plans... More

Been to Paradisus Rio de Oro Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Royal service(206)
  • Very good(69)
  • Buffet restaurant(60)
  • El Patio(37)
  • Pool bar(32)
  • Junior suite(27)
  • Main hotel(26)
  • Pool area(26)
  • Lobby bar(25)
  • Show table(18)

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Holguin
#1 On the Beach Hotel in Holguin
#1 Family Hotel in Holguin
#1 Luxury Hotel in Holguin
#1 Top resorts Hotel in Holguin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Official Description (provided by the hotel):
ocated in the Bahía de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa.Guest Rooms354 rooms: 254 Junior Suite, 24 Junior Suite Deluxe, 16 Junior Suite Deluxe Ocean View, 2 Suite Deluxe, 36 Master Junior Suite Royal Service, 14 Master Junior Suite Ocean View Royal Service, 6 Master Junior Suite Luxury Royal Service, 2 Garden Villa Royal ServiceDining8 Restaurants (A la Carta, Buffet), 5 Bars ... more   less 
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel
Paradisus Rio De Oro
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin

Owners: What's your side of the story?

If you own or manage Paradisus Rio de Oro Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Paradisus Rio de Oro Resort & Spa to your Saves list