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Paradisus Rio de Oro Resort & Spa

Travelers' Choice award winner
Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
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1 room 1 guest
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Paradisus Rio de Oro Resort & Spa
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3,923 Reviews from our TripAdvisor Community

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Traveler rating
    2,907
    688
    221
    75
    32
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266
2,779
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (882)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (3923)
  • Mar-May only
    (1170)
  • Jun-Aug only
    (927)
  • Sep-Nov only
    (824)
  • Dec-Feb only
    (1002)
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Banbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed at paradisus in March 2014 but wouldn't allow me to go back that far! Most amazingly beautiful holiday we have both ever had! Food delicious, beach and sea beautiful and staff were all lovely, especially in the pool side restaurant! Would of rated 5 star but 1 rude lady working at the bank in the hotel ruined that.... More 

Was this review helpful? Yes 1
Calgary, AB
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

The one thing I must stress is UPGRADE TO ROYAL SERVICE, if you have the opportunity. You won't regret it. Beach- fabulous in royal service. There are actually 3 beaches in RS that you have access to. All beautiful, and secluded, and very clean. Always a beach chair available, at any time of the day. Plus there is food service... More 

Was this review helpful? Yes 2
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Jennifer C, We are sincerely delighted by your review and to read how much you have enjoyed your stay at our splendid resort. It is with pleasure that we read your notes regarding the different members of our team, who have made your stay a very special one. Thank you for mentioning them, as we shall make sure they... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited Paradisius last year with my partner and we loved it! The adult only resort was quite an experience, and I would definitely like to visit again. The food was really quite good, and I ate well every single day I was there. I was very pleased with the quality and taste of all of our meals. This trip... More 

Was this review helpful? Yes 2
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Krystenashley, We are delighted by your very kind review and wanted to express how much we take pleasure in receiving wonderful comments from guests who really enjoy their vacations with us. Thank you for mentioning the food and beverages facilities and the quality we offer, as well as the different amenities and services you get to like very much.... More 

Medway
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We'd been notified some months ago that the main pool would be closed, so decided to upgrade to Royal service for that reason alone, and were so glad we did. The large grounds are kept beautifully by the groundstaff, not overly planted just very natural, and the Royal service part of the hotel is just lovely, with it's 3-tier infinity... More 

Was this review helpful? Yes 3
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Delfusilage, On behalf of the team of Paradisus Rio de Oro, I would like to thank you for choosing our resort once again for your vacations. We felt honored that even though you knew our main pool would be closed, you decided to visit us and did upgrade to our Royal Service in order to receive the full advantage... More 

Greater Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

with out a doubt the best hotel in CUBA EXCELLENT hotel and service the Staff are more like Family is that not so, not long now till our 7th Visit in October Regards To All Regards Rod & Elaine Murphy

Was this review helpful? Yes 1
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear volkas, it is a real pleasure for us to know that your last stay with us was a very pleasant one and certainly to learn that you are already planning to visit us again by next month. We sincerely look forward to welcoming you again very soon to your favorite resort. Kindest regards, Jean-Marc Rousseau General Manager More 

Montreal
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Paradisus the week of the 9th to the 16th of August. The hotel is divided into 2 sections. The regular and Royal service section. We stayed for 3 days in the regular section and moved up to the Royal Service section for the last 4 days. Upon arrival guests receive a pack of coupons to use for... More 

Was this review helpful? Yes 1
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear manny2001ca, It is with great pleasure that I read your review and your comments about your recent visit to our beautiful resort. We sincerely appreciate the detailed feedback and I must apologize to you for the issues you had faced. I have taken good note of your remarks and will definitely look into the matters. Thank you for mentioning... More 

Georgetown Ontario
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We went to this resort for the occasion of our anniversary. Stayed from 14th August to 21st. We did not know the pool was closed until the day before we left, but, that didn't bother us as we are beach people. We arrived very late and no restaurants were open, we were very hungry and advised we could order off... More 

Was this review helpful? Yes 1
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear bracmah, We sincerely appreciate that you have taken the time to post your comments about a recent stay at our beautiful resort. Thank you for your very kind understanding of the situation faced with the renovation of the pool and for still letting us know how much you have enjoyed the facilities and the services offered. We sincerely look... More 

Harlow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Really not sure how to review this hotel as I'm sure we didn't see it in its full glory. So I will go with how I experienced it during my stay. First and foremost, the staff at this hotel are an absolute asset to this place and will bend over backwards to make your stay a pleasant one. I just... More 

Was this review helpful? Yes 10
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Jcoates01, We would like to thank you for taking the time to write about your recent stay at our resort, based on the experiences you lived during this particular time. It saddens us deeply to learn that you could not enjoy the property at full. We would like to correct the fact that our company does not own the... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic fantastic fantastic this is my favourite hotel anywhere in the world.the staff make this hotel,there is nothing to much trouble for them,go immediatly you wont regret it.the setting is great with the lovely beach on your doorstep and near to all the attractions in the area

Was this review helpful? Yes 5
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Keith M, We thank you for posting a review about your stay at our resort and for your comments about our wonderful staff. It is with great pleasure that we look forward to seeing you again in a near future. Kindest regards, Jean-Marc Rousseau General Manager More 

Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I just returned back from a glorious stay at PRDO. We stayed August 14-21, 2015 and we could not have been more satisfied for our vacation. We chose PDRO largely in part do to the high percentage of Excellent reviews on TripAdvisor so our expectations were very high. Friends and family told us before hand that we... More 

Was this review helpful? Yes 13
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Kevin F, We would like to thank you for your wonderful review, relating your recent experience at our beautiful resort. It is with great pleasure that we read all the different comments you made about our facilities and how much you have enjoyed the services provided by our wonderful employees. Thank you for naming a few, they will be... More 

Hotel Review Summarization

What travelers say

  • Royal service(185)
  • Very good(60)
  • Buffet restaurant(56)
  • El Patio(31)
  • Pool bar(27)
  • Junior suite(24)
  • Pool area(22)
  • Lobby bar(21)
  • Main hotel(20)
  • Show table(15)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (115)
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Dining (443)
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Business center/function rooms (81)
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Family/play areas (8)
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Management photos: Courtesy of the property manager

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Pool/beach area (6)
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Hotel & grounds (8)
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Dining (7)
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Room/suite (6)
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