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Iberostar Grand Hotel Trinidad

Calle Jose Marti 262, Trinidad 62600, Cuba
Iberostar Grand Hotel Trinidad
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820 reviews from our community

Traveler rating
    566
    198
    38
    8
    10
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95
496
29
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dublin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Highly recommend this hotel if you're staying in Trinidad and I'd also definitely recommend seeing Trinidad itself. We had a room overlooking the square, which was just perfect for looking out at daily life in the city and/or relaxing with a book and a rum. Breakfast was good and the tapas and dinner were decent, a little overpriced, considering some... More 

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Melbourne, Australia
Top Contributor
133 reviews 133 reviews
84 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a pleasure to stay at a genuinely good hotel which knows how to deliver quality in every sense. Good rooms and facilities, excellent restaurant with plentiful breakfasts and good dinner menus. Attentive and helpful staff. Even the wifi was reasonably fast (although only available in the lobby and restaurant areas). Perfect location for walking around the old town which... More 

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San Antonio, Texas
Top Contributor
113 reviews 113 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great hotel to stay, eat and drink. Rooms were large and modern. The service was impeccable in both the hotel and restaurant. Great breakfast and the staff is eager to help and please. Highly recommend!

Was this review helpful? Yes 1
Market Rasen, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was to be our second of four hotels we were staying in in Cuba and was definitely the best - a true '5 star'. Initial disappointment as we had booked for two nights but they put us in the Ronda nearly next door for the first night - compensation came in the form of a lovely dinner at the... More 

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Contributor
17 reviews 17 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Six of us spent two nights here. We thoroughly enjoyed our stay. My wife and I were given a slightly bigger room to accommodate a wheelchair. This had been organised between our excellent guide, Manuel, and the hotel. The rooms were very good, with large beds, as were the buffet dinner and buffet breakfast. The hotel's location is very central,... More 

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Westcliff-on-Sea, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Unfortunately we only stayed one night as part of our tour of Cuba, this was definitely the best Hotel on our touring part of our holiday. From the very friendly reception we received to the wonderful service at both the bar and restaurant it was first class. The room was lovely the bed comfortable, furnishings throughout the hotel were very... More 

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Swindon, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful hotel, the room was amazing looking out over a small square. Trinidad it self was one of the highlights of Cuba for us, beautiful. However almost all the staff during breakfast were young girls who really needed someone to supervise them as they were really not up to scratch, more interested in using their phones or chewing gum! All... More 

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest. It was a pleasure for us hosting you during your last vacations at IBEROSTAR Grand Trinidad. We are grateful about your nice comments about the beauty of our hotel and Trinidad. We apologize for the inconvenience you encountered at breakfast time. Our Maitre is already aware of this situation and you can be sure we are going to... More 

Swansea, United Kingdom
Top Contributor
67 reviews 67 reviews
20 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 2 nights in this delightful hotel. All staff were so friendly and helpful. Good bar and bar staff. Excellent buffet with a grill area. Rooms well appointed and large 4 poster style beds. Excellent hotel to view the sites of a fantastic town which is a colonial masterpiece. Would love to return.

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest, Firstly, we are very thankful for being part of your amazing experience at IBEROSTAR Grand Trinidad. Thank you as well for recommending our beautiful hotel. We are taken action in order to minimize any external noise and we are putting doble glass at the windows. Sincerely. Online Reputation Manager. More 

Westerly, Rhode Island
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Located in historic Trinidad , with winding cobblestone streets, the Grand Hotel is in perfect location , directly across from the beautiful town square. We visited as part of a people to people program so we really got a sense of the area and culture. Service at Hotel was top notch , always with a smile . The buffet breakfasts... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to post your comments. We are glad that you found the IBEROSTAR Grand Trinidad as a very good place to stay visiting this part of Cuba. All your nice comments will be sending to our staff. Kind Regards. Online Reputation Manager. More 

Portland, Oregon
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

A grand old hotel in Trinidad. We stayed here in early May 2015. Wonderful accommodations in old Trinidad with great location. Very walkable to all of old town Trinidad. Has a great restaurant and bar and very nice rooms. Would stay here again.

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest. It was a great pleasure having you as a guest at IBEROSTAR Grand Trinidad. Thank you for spending your value time in writing this comment in honor to us. Regards. Online Reputation Manager. More 

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