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All 9 Trinidad hotels

Iberostar Grand Hotel Trinidad

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5.0 of 5 Hotel   |   Calle Jose Marti 262, Trinidad 62600, Cuba
Hotel amenities
Iberostar Grand Hotel Trinidad
Ranked #1 of 9 Hotels in Trinidad
Certificate of Excellence 2014
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752 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
Top Contributor
163 reviews 163 reviews
29 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely, charming hotel with a courtyard as you walk in. Big rooms, small hotel. Everything I want in a hotel. Great location, not a big box or American brand which luckily you can't get in Cuba. Nice buffets. Very comfortable and in almost perfect condition. Of course, I don't think I would have ever stayed here unless I was on... More 

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. We are keen to welcome you again to the Iberostar Grand Hotel Trinidad and I remain at your entire disposal, Best regards Carlos Lázaro GM More 

High Wycombe, United Kingdom
Top Contributor
56 reviews 56 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a lovely hotel. The room was clean and comfortable and the food here was probably the best we had in our tour of Cuba. The only reason I have not given 5 stars it that it had no outdoor space. It was very hot during our stay and we had a free afternoon and it would have been... More 

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel and its service We are also more than glad to know that you had a pleasurable time at hotel, and that you found our food offerings excellent. Regarding the outdoor... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

One bit of advice. If you are in Havana and you want to drive to Trinidad be warned the road signs are non-existent! It's a 5 hour drive but wow is it worth it. Trinidad is like driving into another era. The Iberostar is a lovely hotel right in the hub of everything. Our first room was a bit of... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We were very pleased to read that you enjoyed our hotel facilities, and we are keen to welcome you again to the Iberostar Grand Hotel Trinidad and... More 

romsey
Top Contributor
136 reviews 136 reviews
47 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

view to front best, although all rooms good. Food in restaurant was good and staff very friendly. Pleasant foyer and in good location . Definitely a good place to stay and Trinidad was lovely. Try a paladare for super lobster

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We are deeply pleased that you have come to Iberostar Grand Hotel Trinidad for your vacation and we are glad to know that you had a pleasurable time , and that you found our food offerings good. Thank you very much for your nice notes on your stay with us. We look forward to welcome you and soon... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good room, liked bar area leading to dining room with delightful pineapple lamp. Good buffet, great cocktails. Snuck out each morning with food for stray dogs in square, avoiding older lady with one tooth who wanted to swap shirts! Pleasant staff, good visit.

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate to contact us when you decide to come again to our Iberostar Grand Hotel Trinidad for a bit more pampering. Best wishes, Carlos Lázaro GM More 

Chelmsford, United Kingdom
Top Contributor
77 reviews 77 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel overlooks the main square of this wonderful ancient city. Trinidad is so very worth a couple of days of your life just to experience the architecture, the history and the way of life of the people - ignore the cheap and nasty tourist traps though! Eat in the wonderful paladars but have no hesitation in staying in this... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We are also more than glad to know that you found our service and facilities very satisfactory We hope to have the opportunity to welcome you back... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best hotel that we stayed in in Cuba, out of 5! Rooms were gorgeous and so clean. Iron and ironing provided in the room. The food was superb in the restaurant, along with the service. Live music accompanied dinner, but it was not too loud or invasive. Great location for sight seeing.

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We thank you very much for your kindly notes in this web page. It is nice to know that you have encountered our service, food and facilities completely satisfactory. Do not hesitate in contacting us if you are planning to come again to Iberostar Grand Hotel Trinidad Yours sincerely Carlos Lázaro GM More 

Surrey, England
Contributor
17 reviews 17 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Trinidad is a charming town and the old buildings are a delight. The Iberostar is right in the centre and was the best hotel we stayed at during our tour around Cuba and probably one of the best we have stayed at anywhere in the world. We were given room 208 overlooking the square. It faced west so we could... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We thank you very much for your kind and descriptive comments about your stay at our hotel. We are very pleased to know that you have found our services and facilities wholly satisfactory . As to the band in the restaurant which you allude, we have already taken measures to limit the volume of the music and regulate... More 

Nazeing, Essex, UK
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There are many good reviews of this hotel and the comments are only true as long as you don't have room 216. The room is obviously located over the generator or main a/c units because there is a CONSTANT 24 hour a day mechanical noise in the room. I complained to reception 5 minutes after checking in and asked for... More 

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Dear customer: Above all would like to ask my sincerest apologies for the inconveniences experienced during your stay at our hotel and tell that we are discussing the content of their comments with the heads of departments concerned to figure out how this could be malpractices on the service you pointingwhich moreover, they are totally unrelated to our... More 

Hemel Hempstead, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We reached Trinidad after staying in Havana at the Iberostar Parque Central, which was very good, but it's counterpart in Trinidad is just delightful. The ambience and furnishings are first class. Everything you could need in your bedroom. Staff most helpful and friendly at all levels. Food, be it tapas in the bar or breakfast and dinner in the restaurant... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your valuable feedback regarding your stay at the Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. Staff members appreciate to know that their efforts have been recognized, thank you for highlighting the high service that you received during your stay. Allow me to reiterate our... More 

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Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti 262, Trinidad 62600, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Trinidad 5*
Number of rooms: 40
Also Known As:
Iberostar Trinidad

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