We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Trinidad hotels

Iberostar Grand Hotel Trinidad

Save
You added Iberostar Grand Hotel Trinidad to your Saves list
5.0 of 5 Hotel   |   Calle Jose Marti 262, Trinidad 62600, Cuba
Hotel amenities
Iberostar Grand Hotel Trinidad
Ranked #1 of 9 Hotels in Trinidad
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Trinidad
Check In Check Out
Write a Review

711 reviews from our community

Traveler rating
    503
    159
    36
    5
    8
See reviews for
84
433
26
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (711)
  • Mar-May only
    (204)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (148)
  • Dec-Feb only
    (186)
All months
Dorset, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed two nights in the Iberostar Trinidad and were given a room on the first floor with a lovely spacious terrace, facing onto the main street. On arrival, whilst checking in we were given a complimentary fruit drink, which i suspect contained a little rum. The room was quite large and well equipped with two double beds, a desk... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: I wish to thank you very much your profuse feedback in regards to your experience with us.I was very pleased to read that you enjoyed our hotel facilities. Nevertheless I have to apologize for the temperature of the food . I have taken note of all the comments that of course are discussed with the Chef , in... More 

Alice Springs, Australia
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Iberostar in Trinidad is in a great location as is a visually appealing building from the outside. However when you walk in you start to feel like you are in a chain hotel. The charm of Trinidad is not carried out throughout this hotel which is a shame. The rooms themselves are fine, the beds are comfortable, the bathrooms... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your review on this website and for choosing our hotel for your stay in Trinidad. With all due respect to your opinions,I allow, however, make the following points: Regarding the food, our cuisine is international but in our buffets always try to present dishes of local cuisine,it may be that day there have... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the best hotel we stayed in, in Cuba. The staff were super helpful, nothing was too much trouble. The room was comfortable, we slept well and had a lovely view of the sunset over the Caribbean every evening. The breakfast was good and the dinning room and bar pleasant to be in. Trinidad was a busy, lively, musical... More 

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for choosing our hotel for your stay in Trinidad. It was with a great pleasure to read your review and complimentary comments, which surely will be also valuable for other readers. We look forward to your return to Iberostar Grand Hotel Trinidad and I wish you all the best. Best regards , Carlos Lázaro... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a lovely hotel that is walking distance to nearly everything in the city. Nice buffet breakfast, clean rooms, beautiful lobby. Staff was very pleasant and helpful. I would love to return here for more time in the future. Trinidad is a great city and this is THE place to stay!

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your comments and for the time they have dedicated to writing them. Is quite gratifying to know that you have remained extremely satisfied with our services , and if your desire to return to Trinidad in the near future is fulfilled, it would be a pleasure to give you accommodation anew in our... More 

Norwich, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We loved Trinidad -- a small city with beautiful squares and fascinating back streets. The Grand Hotel is a treat to stay in. Our room was spacious and comfortable, with a balcony overlooking the square. This proved to be a problem on our first (of two) nights -- there was a music festival going on until at least 2am, which... More 

Was this review helpful? Yes 3
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for your kind comments and for having chosen our hotel as accommodation during your stay in Trinidad. We are glad learn that you have been totally satisfied with our services and facilities, thoug we must apologize for the inconvenience caused by music in the square facing the hotel. Believe us, we have tried every... More 

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent two nights in the hotel and I would definitely recommend the hotel. Our room was large and clean with two double beds. We had a terrace where it was great to sit and read prior to going out for the evening. The bathroom was spacious and included a bidet. On the Thursday night the local centre across the... More 

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We really appreciate your kind comments and the time they have used to write them. We are sure that your considerations will be very useful for readers of this website. We are very pleased knowing that you have found excellent our services and facilities and look forward to the opportunity to re-accommodate you if you decide to visit... More 

Top Contributor
54 reviews 54 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

nice and clean rooms, reasonable restaurant ,very slow wifi wich works and does not work But very friendly staff, good airco.in all the best what you can find in lovely trinidad, whici is worthwile to visit

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for your kind and complimentary review and the time you have taken to write them. We are delighted to know that you have fully enjoyed our hotel and its service and hope to have the opportunity to give you accommodation in a return visit to Trinidad. Yours sincerely Carlos Lázaro GM More 

San Diego, CA
Top Contributor
66 reviews 66 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here two nights while on a tour. The hotel is quite beautiful, centrally located with a very friendly and helpful staff. Our breakfasts were buffet with many choices in a lovely room. The room we stayed in was very nice and there was a small private enclosed patio area. This hotel is as nice as any four star US... More 

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We are also more than glad to know that you found our service and facilities quite satisfactory. Do not hesitate in contacting us if you are planning... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2014

It is great as hotel and service. There is Wifi available, good drinks etc. You can experience the Cuban flavour of Trinidad and then sleep in a good bed, have a good dinner, good drinks... it is like an oasis! Recommended!!!

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: Thank you very much for your kind comments about your stay at our hotel and for the time you have employed on writing them. We are pleased to know that our services and facilities have been have been entirely satisfactory. We also appreciate your recommendation of our hotel to other travelers, and hope to have the pleasure of... More 

Melbourne, Australia
Top Contributor
65 reviews 65 reviews
46 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 22, 2014

We stayed here for two nights and enjoyed the hotel. The wifi is for free and works consistently only in the lobby. The breakfast had all the usual suspects and can't believe hotels can't get a simple toaster right and this was the same we would have to send the bread thru three times to be toasted. Room was comfortable... More 

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for choosing our hotel for your stay in Trinidad. It was with a great pleasure to read your review and complimentary comments. I am sure that your observations are also valuable for other readers. We would be very glad of hosting you again if you came back to Trinidad. Best regards Carlos Lázaro GM More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Iberostar Grand Hotel Trinidad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti 262, Trinidad 62600, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Trinidad 5*
Number of rooms: 40
Also Known As:
Iberostar Trinidad

365 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (363)
Viewed
Hotel & grounds (111)
Viewed
Room/suite (70)
Viewed
View from room (25)
Viewed
Family/play areas (11)
Viewed
Bathroom (16)
Viewed
Dining (19)
Viewed
Business center/function rooms (1)
Viewed
Other (110)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Price Your Stay