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All 10 Trinidad hotels

Iberostar Grand Hotel Trinidad

5.0 of 5 Hotel   |   Calle Jose Marti 262 | Trinidad Sancti Spiritus, Trinidad, Cuba
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Iberostar Grand Hotel Trinidad
Ranked #1 of 10 hotels in Trinidad
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645 people have reviewed this hotel

Traveler rating
    465
    138
    30
    5
    7
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68
401
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A mini oasis in the heart of Trinidad. After a 4 hour drive from Havana, arriving at the elegant Iberostar Grand Hotel was most welcoming with cool drinks and tapas in the lovely, colonial style lobby. Our room was very clean, tastefully furnished and with the added touch of a quaint terrace. Staff members were helpful and upon request, the... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We thank your very much for your complementary comments on your stay at our hotel and for the time you have taken in writing them. We are glad to know that you have found our facilities, food offers and service fully satisfactory. We really appreciate all our guest's suggestions which help us to improve the quality of our... More

Epsom, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Top class hotel light and airy with fabulous breakfasts.We had Tapas one lunchtime too also excellent.Very clean rooms huge.No problems perfect for couple of night stay.Taxi available easily, we went to the beach one afternoon.

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We do appreciate your kind and positive comments about your visit to our hotel and thahk you for the time you have employed in writing them. We are pleased to know you have fully enjoyed our services and gastronomic offer and we hope to have the opportunity to to receive you again in our hotel if you decided... More

Trinidad
1 review
5 of 5 stars Reviewed 1 week ago

I felt welcome from the moment our group arrived. The food in the restaurant was great. For dinner, I had salad & pizza. The pizza was big enough for two people. Of the 6 of us at the table 4 of us thoroughly enjoyed the food. The breakfast buffet was excellent. The rooms are very nice. My room had a... More

Review collected in partnership with Iberostar.com

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We really appreciate your summarized feedback on your stay at our hotel and we are very glad to know that you found our food offerings and facilities wonderful, Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us. I look forward to welcoming you back... More

Bath, United Kingdom
Top Contributor
67 reviews 67 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel lived up to all expectations as a 'grand' hotel. Located in the centre of Trinidad we were able to walk everywhere that we wanted to go. The staff were pleasant and helpful, recommending restaurants and local entertainment. The breakfast was very good with the chef cooking great omelettes on demand. The hotel wifi was free but, as you... More

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: It is for us very gratifying to know that the have enjoyed your stay in our hotel , and we do appreciate the time you have taken in writing your kind and complimentary notes. Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us. We... More

sydney
Contributor
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An oasis in Trinidad. Beautiful colonial building. Lovely rooms and great location. Good value. Dinner in restaurant not that imaginative but breakfast is good. Staff very friendly and helpful. Has wifi but very slow.

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: It is really nice to read the positive comments you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We were delighted to know that you enjoyed your stay, and we hope to have the opportunity of welcoming you back at the Grand Hotel Iberostar Trinidad... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a very pleasant stay in this superbly run hotel.Staff all very competent and friendly. Best breakfast I had in Cuba.The lady manager runs a very "tight ship" which reflects through every aspect of the hotel. Rooms and common areas are no smoking (unlike Iberostar Havana). If you have to stay in Trinidad, stay HERE. But not for long as... More

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We thank you very much for your kind and complimentary comments about your stay in our hotel. We are pleased to know that our facilities and services have met your expectations and that you have spent a lovely few days with us. We regret the incident happened on the street, that fortunately has not had any serious consequence.... More

March, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the guide books will tell you that this hotel and its restaurant is the most expensive in Trinidad and with very good reason , The Grand is faultless in every aspect! An old colonial building which has been very thoughtfully converted into a luxury hotel without losing its old world character. It is conveniently situated a few minutes walk... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We are also more than glad to know that you had a pleasurable time at our outlets, and that you found our food offerings wonderful, Once again... More

Hamburg, Germany
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

just a quick review: the Grand Hotel is pretty nice, the rooms are very luxurious and clean and the Hotel is very close to the center of the village. The breakfast was just about average, typical continental with nothing fancy, the coffee was horrible. Just a single sour remark, we asked the reception to help us booking a casa at... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest Thank you very much for your valuable feedback regarding your stay at the hotel We regret your disappointment with the coffee. So far we have not had any complaints about it. However I have transmitted your opinion on to the head of the department involved to improve its quality as far as possible. We want to inform you... More

Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel as part of a tour of Cuba via Trailfinders. We stayed at the hotel for two nights and had breakfast on both occasions. The public area was well presented and staff were very attentive. Free wi-fi was appreciated! Very good breakfast, well presented. Also nice to have live pianist both in the evening AND during... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We thank you very much for the time you have dedicated to writing your nice and positive feedback. It is highly gratifying to to hear that you have found our services and facilities entirely satisfactory. We look forward to the opportunity of hosting you again in the near future. Best regards Carlos Lázaro General Manager More

Atlanta
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a Tour Manager who often travels to Cuba with my groups. I have stayed at the Iberostar in Trinidad many, many times and they are always very courteous, and quite friendly. Leo, the manager has a keen eye for attention to detail and welcomes my groups with wonderful hospitality.

Review collected in partnership with Iberostar.com

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your nice comments regarding your stay with their groups at our hotel. We are very pleased to hear that it has been, as usual, entirely satisfactory. We hope you will continue to favor us with their trust we assure you that both Leo, who personally thanks you for your mention, as the entire... More

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Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti 262 | Trinidad Sancti Spiritus, Trinidad, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Trinidad 5*
Also Known As:
Iberostar Trinidad

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 
Number of rooms
40

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