We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Trinidad hotels

Iberostar Grand Hotel Trinidad

5.0 of 5 Hotel   |   Calle Jose Marti 262 | Trinidad Sancti Spiritus, Trinidad, Cuba
Hotel amenities
Iberostar Grand Hotel Trinidad
Ranked #1 of 10 hotels in Trinidad
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Trinidad
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

578 people have reviewed this hotel

Traveler rating
    415
    121
    30
    5
    7
See reviews for
62
353
25
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
UK
Top Contributor
123 reviews 123 reviews
76 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fantastic Colonial hotel in vibrant amazing Trinidad. Our beautiful room overlooked the square with a shared balcony - though still private. It was amazing to look over the balcony and see the world go by (at least the world in front of the Grand Hotel) or even just to stand on the street corner and be a part of this... More

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: It is always a pleasure to receive the comments and feedback of our guests, even though they may be not so positive as we would like them to be, because they are the most efective help to achieve our goal of excellence in service and facilities We really appreciate the detailed and highly favourable report you have taken... More

Guildford, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful hotel with great location. The staff were very friendly. My room was clean & comfortable. An added was the iPod dock!! The food was excellent. Would have liked to have stayed longer than the two days. Trinidad is the most beautiful Town.

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. We are also more than glad to know that you had a pleasurable time at our outlets, and that you found our food offerings wonderful. We hope to have... More

Coventry, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here with my family and would highly recommend a stay here. The room was very clean and comfortable, breakfast is good with plenty of choice and good hotel wifi. Everyone here is very friendly. Good service and we can walk 10 minutes to the old town. We will return in the nearest time.

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate in contacting us if you are planning to come again to Iberostar Grand Hotel Trinidad With best wishes, Carlos Lázaro General Manager More

Sheffield, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked many months in advance via Kuoni.After a long days sightseeing we arrived early evening.Reception manager checked us in but was very keen to get rid of our tour guide! Once she had left we were ushered about 150m up the road to the "annexe" . Turns out this is a COMPLETELY DIFFERENT hotel ! We had a front facing... More

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. First of all I want to ask my sincerest apologies for not having been able to give you accommodation in the hotel. On the day of your arrival, we had to extend the stay of 2 rooms , at the very last moment, because one of the family members felt sick, and the doctor counseled them not to... More

Isle of Wight, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel along with Iberostar Parque Central in Havana and Iberostar Laguna Azul in Varadero were chosen for us by The Holiday Place tour operators and they along with the management and staff at these hotels did us proud. The Grand Hotel Trinidad is certainly a beautiful clean well kept and well managed hotel in a beautiful part of Cuba.... More

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. Staff members appreciate to know that their efforts have been recognized, thank you for highlighting the high service that you received during your stay. Allow me to reiterate our... More

Tel Aviv, Israel
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first hotel we stayed in. Very colonial and european. the best location in town. friendly and very well taken care of. a good resting spot while onthe town. Lovely staff and great place for changing money

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest Thank you very much for your kind and positive comments about your stay in our hotel. We are very happy to know that you have found our service and facilities completely satisfactory. Although I am doubting if you are referring to our hotel Iberostar Trinidad or to our sister hotel down in La Havana "Iberostar Parque Central"; since... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and would highly recommend a stay here. The room was very clean and comfortable, the breakfast is good with a lot of choice and the hotel had good wifi. It's about a 10 minute walk up to the old town square but there is a great daiquiri bar just round the corner! A excellent... More

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests. Thank you very much for choosing our hotel for your stay in Trinidad. It was with a great pleasure to read your review and complimentary comments. I am sure that your recommendations are also valuable for other readers. Do not hesitate in contacting us if you are planning to come again to Iberostar Grand Hotel Trinidad With best... More

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 2 nights.On arrival we were treated to a welcome drink and cold towel.The staff were very friendly and helpful.Our room was at the rear of the hotel with a small balcony with a side view of the town, which meant it was quiet at night.The room was spacious and well appointed with a modern... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest. We thank you very much for your kindly notes in this web page. It is nice to know that you have encountered our service, food and facilities completely satisfactory. Do not hesitate in contacting us if you are planning to come again to Iberostar Grand Hotel Trinidad With best wishes, Carlos Lázaro General Manager More

Egremont
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travelled 5 hours from Havana to Trinidad and when we arrived at the hotel we were greeted by a member of staff serving cool drinks and cold face cloths. Lovely ! All the staff at this hotel were really helpful and friendly. The lobby/reception area is set around a lovely central fountain and is a nice quiet area to... More

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. I sincerely regret that you did not find the food at the same level than the rest of our services. I do not want it to look like a... More

UK
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very central, rather quaintly old-fashioned, and although we liked it we were aware of faults. Smoking is permitted in all public areas, and the cigar room is adjacent to the only bar and restaurant. There is a distinct feel of a UK pub on a Friday night fifteen years ago. Rooms comfortable, we slept well. However, we booked and paid... More

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest. It has been a cause of great concern knowing of your disappointment for not having received the type of room you had paid an extra fee for. As you do not indicate us the dates of your stay at hotel, I have been making inquiries to figure out how such a strange thing could occur, and I found... More

Been to Iberostar Grand Hotel Trinidad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Grand Hotel Trinidad

Also Known As:
Iberostar Trinidad
Address: Calle Jose Marti 262 | Trinidad Sancti Spiritus, Trinidad, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 10 hotels in Trinidad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Trinidad 5*
Official Description (provided by the hotel):
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 

Owners: What's your side of the story?

If you own or manage Iberostar Grand Hotel Trinidad, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Iberostar Grand Hotel Trinidad to your Saves list