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All 9 Trinidad hotels

Iberostar Grand Hotel Trinidad

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5.0 of 5 Hotel   |   Calle Jose Marti 262, Trinidad 62600, Cuba
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Iberostar Grand Hotel Trinidad
Ranked #1 of 9 Hotels in Trinidad
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707 reviews from our community

Traveler rating
    501
    157
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    5
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Alice Springs, Australia
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Iberostar in Trinidad is in a great location as is a visually appealing building from the outside. However when you walk in you start to feel like you are in a chain hotel. The charm of Trinidad is not carried out throughout this hotel which is a shame. The rooms themselves are fine, the beds are comfortable, the bathrooms... More 

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your review on this website and for choosing our hotel for your stay in Trinidad. With all due respect to your opinions,I allow, however, make the following points: Regarding the food, our cuisine is international but in our buffets always try to present dishes of local cuisine,it may be that day there have... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was the best hotel we stayed in, in Cuba. The staff were super helpful, nothing was too much trouble. The room was comfortable, we slept well and had a lovely view of the sunset over the Caribbean every evening. The breakfast was good and the dinning room and bar pleasant to be in. Trinidad was a busy, lively, musical... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for choosing our hotel for your stay in Trinidad. It was with a great pleasure to read your review and complimentary comments, which surely will be also valuable for other readers. We look forward to your return to Iberostar Grand Hotel Trinidad and I wish you all the best. Best regards , Carlos Lázaro... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a lovely hotel that is walking distance to nearly everything in the city. Nice buffet breakfast, clean rooms, beautiful lobby. Staff was very pleasant and helpful. I would love to return here for more time in the future. Trinidad is a great city and this is THE place to stay!

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your comments and for the time they have dedicated to writing them. Is quite gratifying to know that you have remained extremely satisfied with our services , and if your desire to return to Trinidad in the near future is fulfilled, it would be a pleasure to give you accommodation anew in our... More 

Norwich, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved Trinidad -- a small city with beautiful squares and fascinating back streets. The Grand Hotel is a treat to stay in. Our room was spacious and comfortable, with a balcony overlooking the square. This proved to be a problem on our first (of two) nights -- there was a music festival going on until at least 2am, which... More 

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for your kind comments and for having chosen our hotel as accommodation during your stay in Trinidad. We are glad learn that you have been totally satisfied with our services and facilities, thoug we must apologize for the inconvenience caused by music in the square facing the hotel. Believe us, we have tried every... More 

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent two nights in the hotel and I would definitely recommend the hotel. Our room was large and clean with two double beds. We had a terrace where it was great to sit and read prior to going out for the evening. The bathroom was spacious and included a bidet. On the Thursday night the local centre across the... More 

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We really appreciate your kind comments and the time they have used to write them. We are sure that your considerations will be very useful for readers of this website. We are very pleased knowing that you have found excellent our services and facilities and look forward to the opportunity to re-accommodate you if you decide to visit... More 

Top Contributor
53 reviews 53 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

nice and clean rooms, reasonable restaurant ,very slow wifi wich works and does not work But very friendly staff, good airco.in all the best what you can find in lovely trinidad, whici is worthwile to visit

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: Thank you very much for your kind and complimentary review and the time you have taken to write them. We are delighted to know that you have fully enjoyed our hotel and its service and hope to have the opportunity to give you accommodation in a return visit to Trinidad. Yours sincerely Carlos Lázaro GM More 

San Diego, CA
Top Contributor
66 reviews 66 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here two nights while on a tour. The hotel is quite beautiful, centrally located with a very friendly and helpful staff. Our breakfasts were buffet with many choices in a lovely room. The room we stayed in was very nice and there was a small private enclosed patio area. This hotel is as nice as any four star US... More 

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We are also more than glad to know that you found our service and facilities quite satisfactory. Do not hesitate in contacting us if you are planning... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is great as hotel and service. There is Wifi available, good drinks etc. You can experience the Cuban flavour of Trinidad and then sleep in a good bed, have a good dinner, good drinks... it is like an oasis! Recommended!!!

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: Thank you very much for your kind comments about your stay at our hotel and for the time you have employed on writing them. We are pleased to know that our services and facilities have been have been entirely satisfactory. We also appreciate your recommendation of our hotel to other travelers, and hope to have the pleasure of... More 

Melbourne, Australia
Top Contributor
65 reviews 65 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights and enjoyed the hotel. The wifi is for free and works consistently only in the lobby. The breakfast had all the usual suspects and can't believe hotels can't get a simple toaster right and this was the same we would have to send the bread thru three times to be toasted. Room was comfortable... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for choosing our hotel for your stay in Trinidad. It was with a great pleasure to read your review and complimentary comments. I am sure that your observations are also valuable for other readers. We would be very glad of hosting you again if you came back to Trinidad. Best regards Carlos Lázaro GM More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very good hotel and not just by Cuban standards. Beautiful reception area, friendly bar and staff. Separate smoking room makes sense. Snack food was good(for Cuba) but didn't risk dinner as it was relatively expensive and it didn't seem worthwhile risking much money on Cuban cuisine. Good breakfast and WiFi worked well in reception but it was free.

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad.We were very pleased to read that you enjoyed our hotel facilities. We hope to have the opportunity to welcome you back to our hotel or to any of our Iberostar resorts. Yours sincerely Carlos Lázaro GM More 

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Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti 262, Trinidad 62600, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Trinidad 5*
Number of rooms: 40
Also Known As:
Iberostar Trinidad

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