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Iberostar Grand Hotel Trinidad

Calle Jose Marti 262, Trinidad 62600, Cuba
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Iberostar Grand Hotel Trinidad
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982 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our best hotel in Cuba!! Our family of 4 were in a junior suite, on the 2nd floor overlooking the park (we could only hear a bit of traffic till about 8'ish in the night and after that it was peaceful). The hotel is in a great location right in the heart of town and a not too... More 

Helpful?
Thank Karen D
Cardiff, United Kingdom
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very good but not as good as Iberostar in Havana. This may be a question of taste as this hotel is furnished in a more traditional style with a dining room which is more austere with music to suit the austerity. Rooms are large and well appointed but we did miss a coffee machine in the room a lot. Be... More 

Helpful?
Thank Melvyn J
Eastbourne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Nice central hotel and very secure. Welcoming and very helpful staff. Good buffet breakfast large selection of food both cooked to order and help yourself. Huge beds in rooms which were very comfortable. All in all a great place to stay.

Review collected in partnership with Iberostar.com

Helpful?
1 Thank 178roberti
Miami, Florida
Level Contributor
124 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Iberostar Hotel change has succeeded in offering the best preserved colonial city in Cuba with the best accommodation choice all around: Magnificent service, state-of-the-art rooms, wonderful staff and unique gourmet food! Compliment this architectural and historic experience by staying at Iberostar Trinidad, the right combination for you!

Helpful?
1 Thank TourGuide-Manager
London
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This oasis of charm and beauty served excellent food, provided comfortable rooms and all with a smile from the delightful staff. The very best place in Cuba and only regret was we only had one night there!

Helpful?
1 Thank Gordon81
Cheshire
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We would thoroughly recommend a trip to Trinidad during your Cuba visit. It's a lovely old colonial town - a heritage site - and the old town itself has been (and is still being) lovingly preserved. The town is small, with only a limited number of hotels - most tourist accommodation is in small hostels and houses. This is easily... More 

Helpful?
1 Thank LynHo
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We are very grateful to receive your opinion about our services and our staff and your recommendations for those who consult this web site. We would like to thank you for the time you have devoted to write about your visit to our city and the time you spent at the hotel. We wish you and your family... More 

Brussels, Belgium
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is already the 4th time that we have stayed at this hotel! This year, we stayed for 4 nights. Location is perfect in the centre. The lobby/reception area is very nicely decorated and the reception staff is very helpful and polite. Rooms as well as the bathroom are spacious, nicely decorated and clean. The bar area (including the smoking-room)... More 

Helpful?
2 Thank Rica C
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: First of all it has been an honour to have you at the IBEROSTAR Grand Hotel Trinidad one more time. We appreciate your considerations on our restaurant and food services. We are truly sorry we didn’t meet your expectations this last time you visited us, yet we would like to share with you and the rest of the... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

To be honest, one of the best hotels in Cuba, which has mostly terrible housing. The personnel was nice [for Cuban not Western European standards] and the food surprisingly good [mind that in 90% of place in Cuba the food is awful and everything that tastes good needs to be imported]. I would not recommend going to Cuba, but if... More 

Helpful?
Thank Cammy0_0
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We appreciate the observations of yours comments as we welcome every feedback from our guest as an opportunity to improve our services everyday. It is a great pleasure to know that at our hotel you were able to enjoy the food menu we prepare as well as the services we offer. Our country has tried over the years... More 

london
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a one night stop in the top hotel in Trinidad. It is well situated on one of the main town roads opposite one of the town squares. This is a well decorated old style hotel very attractively modernised. The dining room too is very nicely furnished and the service excellent. We had both breakfast and dinner here -... More 

Helpful?
1 Thank extourop
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: The IBEROSTAR Grand Hotel Trinidad working staff would like to thank you for the time you have devoted to write about the services we provide. We certainly appreciate the feedback from our clients. Trinidad, as every city in our country celebrates every year a cultural tradition that is linked to the roots and essence of its people, called... More 

Boston
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Entering this hotel is like walking into a tropical oasis. The lobby is light and airy and filled with large plants and fountains. The rooms are large and gorgeous, we had several guests in and no one had to sit on a bed. The room was on the front side of the hotel and had 2 sets of doors onto... More 

Helpful?
1 Thank jcowper
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Allow us to thank you on behalf of our working staff for this opinion you have gently shared at this web site. We are very pleased to see that you had a fabulous time while staying with us. Do not doubt to contact us if you consider travelling again to Cuba and staying in Trinidad, we will be... More 

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