We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Trinidad hotels

Iberostar Grand Hotel Trinidad

Save Saved
You added Iberostar Grand Hotel Trinidad to your Saves list
5.0 of 5 Hotel   |   Calle Jose Marti 262 | Trinidad Sancti Spiritus, Trinidad, Cuba
Hotel amenities
Iberostar Grand Hotel Trinidad
Ranked #1 of 10 Hotels in Trinidad
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Trinidad
Check In Check Out
Write a Review

671 reviews from our community

Traveler rating
    481
    144
    33
    5
    8
See reviews for
79
411
25
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (671)
  • Mar-May only
    (205)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (174)
All months
Wales
Top Contributor
82 reviews 82 reviews
65 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for two nights as part of tour. Food was good, rooms were fine and hotel had a good ambience overall. The wifi was almost non exIstent but then this was the case with most Cuban hotels we stayed in.

Was this review helpful? Yes
Gibraltar
Top Contributor
52 reviews 52 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I feel sorry for anyone who foes to Cuba and does not visit the charming town of Trinidad! And when in Trinidad this is the only place to stay! This is a great hotel I cannot fault it in anyway. Location, staff, food, free wifi, everything! I cannot praise it enough:) big thumbs up

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. We were very pleased to read that you enjoyed our hotel facilities and service. . We look forward to your return to Iberostar Grand Hotel Trinidad and I wish you all the best. Remaining at your disposal, Best regards Carlos Lázaro... More

london
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A lovely welcome and a very efficient check-in did bode well, but there were a couple of minor niggles along the way. While the rooms were modern and clean, the aircon was haphazard and the breakfast left a lot to be desired. Based on the breakfast we did not try the restaurant which looked very overpriced, but the bar provided... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: I wish to thank you very much your feedback in regards to your experience with us. I have taken note of all the comments that of course are discussed with the involved department heads. I sincerely apologize that you did not have a perfect stay at Iberostar Grand Hotel Trinidad, and that we felt short of your expectations.... More

Bucks
Contributor
11 reviews 11 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a fabulous hotel but had the misfortune to be placed on a square which pumps out very loud disco music until 12 midnight – the base makes the whole hotel shake. It was so bad that for our second night we moved to rooms to the back of the hotel – these were much smaller but would be... More

Was this review helpful? Yes 3
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We are terribley sorry that outside noise spoiled what would have otherwise been a satisfying and enjoyable stay in our hotel. With certain impotence I must admit that we have had some complaints for that same reason this August, during which many festive activities are held in the plaza front of the hotel, and although we have tried... More

Athens, Greece
Contributor
18 reviews 18 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent 5 star hotel up to european 5 star standards ! No further comments are neccessary as it is excellent in every aspect. I am not sure of its price as it was part of a package. The hotel staff where very kind and fluent in english which is not very common for this country at this time even... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear gues¨t: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad. I was very pleased to read that you enjoyed our hotel facilities. Allow me to reiterate our gratitude for choosing Iberostar Grand Hotel Trinidad and for taking the time to share your comments with us. I look forward to welcoming you... More

England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Leaving the bustle of the Trinidadian square outside, we felt this hotel was an oasis of peace. The rooms were comfortable and clean and the wifi was free in the lobby area. This might not seem great but compared to the Iberostar in Havana, where you had to pay for the wifi AND go to the lobby, this was exceptional!... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your kind comments and for the time it took you to write them, and for choosing our hotel for your accommodation during your stay in Trinidad. We are pleased that our services and facilities have deserved your compliments, and responding to your remark about the room of his travel companions just want to... More

Sydney, Australia
Top Contributor
2,323 reviews 2,323 reviews
205 hotel reviews
948 helpful votes 948 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A grand stylish hotel that is almost out of sync with the surrounding streets - modern but yet retaining the grandeur of the past. Rooms are slightly small and dark but the lobby and foyer are wonderful. Excellent buffet breakfast. Only real negative is the Wi-Fi - almost non-existent but I found the best times were about 3 in the... More

Was this review helpful? Yes 3
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest. We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments. Do not hesitate to contact us when you decide to come again to our Iberostar Grand Hotel Trinidad for a bit more pampering. Best wishes Carlos Lázaro General Manager More

St. Petersburg, Florida
Top Contributor
78 reviews 78 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Trinidad is a very old town in the South east of Cuba, and this beautiful hotel is right in the centre of the old cobblestone town. The hotel is stunning and the rooms are excellent certainly something that we did not expect quite this quality in Cuba. The staff well they are lacking a bit, reception excellent, doorman poor, restaurant... More

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: I wish to thank you very much your feedback in regards to your experience with us, I was very pleased to read that you enjoyed our hotel facilities. I really appreciate your constructive comments which highlight specific service areas that we need to rectify to improve our standards, and to reach for a perfect service. In Iberostar Grand... More

Clonakilty, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in the Grand Hotel for the 2 nights of our Honeymoon and Wow we knew we were on honeymoon from the moment we checked in, they front desk were so excited about us been on honeymoon, firstly got an upgrade on our room and when we entered the room a bottle of champagne and fresh fruit awaited us,... More

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests, It is always a pleasure to receive the feedback from our guests, and even more if they are as laudatory as you have had the courtesy to place here in TAdv. about your stay at our hotel. We greatly appreciate that you chose us as part of your honeymoon trip and we want to express our wishes for... More

Basel, Switzerland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 16, 2014

Great location in the heart of the town! Rooms and the bath were good and clean. WiFi is offered but is so slow that it simply doesn't work. Choice of breakfast and the friendliness of the personel can be improved. It is OK but I expected more from a Gran Hotel. Trinidad is the best town in Cuba!

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: I wish to thank you very much your feedback in regards to your experience with us. I have taken note of all the comments that of course are discussed with the involved department heads. I sincerely apologize that you did not have a perfect stay at Iberostar Grand Hotel Trinidad, and that we felt short of your expectations.... More

Owners: What's your side of the story?
If you own or manage Iberostar Grand Hotel Trinidad, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Iberostar Grand Hotel Trinidad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti 262 | Trinidad Sancti Spiritus, Trinidad, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Trinidad 5*
Number of rooms: 40
Also Known As:
Iberostar Trinidad

323 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (321)
Viewed
Hotel & grounds (95)
Viewed
Room/suite (61)
Viewed
Bathroom (14)
Viewed
View from room (20)
Viewed
Dining (15)
Viewed
Family/play areas (5)
Viewed
Business center/function rooms (1)
Viewed
Other (110)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Iberostar Grand Hotel Trinidad

Enlarge Map
Top-rated Attractions Nearby
Trinidad Travels
Trinidad Travels
Horseback Riding Stables
Disco Ayala
Disco Ayala
Bar/ Clubs
Palenque de los Congos Reales
Palenque de los Congos Reales
Landmarks/ Points of Interest