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Iberostar Grand Hotel Trinidad

Calle Jose Marti 262, Trinidad 62600, Cuba
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1 room 1 guest
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Iberostar Grand Hotel Trinidad
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889 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oslo, Norway
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed today NEW

This is a hotel with a high standard and a nice atmosphere. Wonderful large rooms (overlooking the park) with good standard. Excellent breakfast / restaurant with good service. If we should visit Cuba again, then we would definitely try to come to this hotel and Trinidad!

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London, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Small & sweet hotel, very well located in the city centre in one of the main squares being a 5 minute walk from the Historical Centre. Its definitely the best hotel available in Trinidad. Rooms are spacious and well equipped, with a mini bar, a complementary bottle of water, and with the AC working perfect condition. The breakfast and restaurant... More 

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Brussels, Belgium
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very central hotel in iconic Trinidad, comfortable with VERY friendly team to make your stay very pleasant. Make sure you get a hair cut and shave at Angel's (around the corner) on his vintage chair (he is the 4th generation barber)

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Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a couple of nights, lovely hotel. Staff helpful, lovely breakfast and dinner. Great location on the square and near to bars and fantastic music square. Trinidad is amazing place, horse riding and waterfall in national park amazing. Highly recommend.

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear client: Trinidad has always exuded a fascinating charm that captures locals and foreigners equally. It makes us very proud that you had been able yourself to feel it while visiting our city. The working team at the IBEROSTAR Grand Hotel Trinidad would like to thank you for sharing these comments about our services and our staff. Yours sincerely, Online... More 

San Antonio, Texas
Level Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

Doesn't get any better than this. Convenient location. Beautiful colonial hotel that is maliciously maintained. The food is also first rate for breakfast as well as other meals. Highly recommend this hotel as I would rate it with some of the best anywhere.

Was this review helpful? Yes 3
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: The working staff at the IBEROSTAR Grand Hotel Trinidad would like to thank you for having chosen us as your holiday destination, for giving us the chance to serve you properly and to create unforgettable memories of our hotel for you. We would like also to extend the invitation to come back to stay with us and delight... More 

Geneva, Switzerland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 3 nights at this beautiful hotel on our trip throughout Cuba. It has everything you can look for but you probably will feel a little ill at ease in so much luxury after seeing standard cuban life and its poverty. However, excellent staff, nice but dark rooms. We didn't eat in the restaurant, but the breakfast buffet was... More 

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Nothing better than causing a pleasant impression in our guests with our everyday work, the working staff at the IBEROSTAR Grand Hotel Trinidad feels proud to know you enjoyed 3 nice days in our company. We will keep in mind your comments about our rooms for our decoration works in the future. Regards, Online Reputation Manager More 

Nottinghamshire, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable facilities. Excellent staff. Feels a bit awkward returning to such luxury when you've seen some of the poverty in the area. However..... It's a great hotel. And the chambermaids create mad shapes with the towels if you give them a tip !

Was this review helpful? Yes 1
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear client: It has been a great pleasure to host you in our country and in the Iberostar Grand Hotel Trinidad during your vacation. We are delighted to know that you found enjoyable the creations of our chambermaids and the services of our working team. We do hope you will stay with us every time you visit our country and... More 

London, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the Iberostar Trinidad, which is a part of the Grand Collection of hotels and provides you with an intimate experience and this was noticeable from when we arrived. We were staying at the Iberostar in Havana too and if that was anything to go by the bar was set really high. As we stayed in... More 

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We highly appreciate your review for the days you spent visiting the IBEROSTAR Grand Hotel Trinidad and our city. Reading your lines our working staff welcomes the delight of tasting the result of our everyday work in the form of another happy guest. You have crowned our everyday efforts with your opinion, with every word you have written... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed at the Iberostar Grand Hotel in Trinidad Cuba in late July 2015. Since we're Americans, we had no choice but to book this hotel through a third party vendor based in Spain (where Iberostar is headquartered). We originally booked the hotel for 4 nights - treating ourselves to a 5 star hotel in the middle of our Cuba... More 

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: First of all we would like to thank you for your feedback about our services. As you have done very important comments we have taken special time to go through the events that took place during your stay at our hotel. As a matter of fact when you arrived to our hotel on july the 27th, we realized... More 

Bonaire, GA
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We totally enjoyed our stay in this hotel. The rooms were spacious and beautifully decorated. The bathroom was very modern (almost like being in the states.) We were also impressed with housekeeping. Breakfast was amazing although the wait staff could have been more attentive.

Was this review helpful? Yes 3
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Receive our gratitude for dedicating some of your time to share your experiences about the days you spent visiting Trinidad and staying at the IBEROSTAR Grand Hotel Trinidad. We are very glad to read that you have enjoyed the housekeeping service, on their behalf we say thank you. We would like to apologize if at any moment the... More 

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