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Iberostar Grand Hotel Trinidad

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5.0 of 5 Hotel   |   Calle Jose Marti 262, Trinidad 62600, Cuba
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Iberostar Grand Hotel Trinidad
Ranked #1 of 10 Hotels in Trinidad
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695 reviews from our community

Traveler rating
    492
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    35
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
53 reviews 53 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

nice and clean rooms, reasonable restaurant ,very slow wifi wich works and does not work But very friendly staff, good airco.in all the best what you can find in lovely trinidad, whici is worthwile to visit

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San Diego, CA
Top Contributor
62 reviews 62 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here two nights while on a tour. The hotel is quite beautiful, centrally located with a very friendly and helpful staff. Our breakfasts were buffet with many choices in a lovely room. The room we stayed in was very nice and there was a small private enclosed patio area. This hotel is as nice as any four star US... More

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: It is really nice to read the detailed feedback you had placed at this Webpage. We do appreciate the time you had taken to share your valuable impressions to other users. We are also more than glad to know that you found our service and facilities quite satisfactory. Do not hesitate in contacting us if you are planning... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

It is great as hotel and service. There is Wifi available, good drinks etc. You can experience the Cuban flavour of Trinidad and then sleep in a good bed, have a good dinner, good drinks... it is like an oasis! Recommended!!!

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: Thank you very much for your kind comments about your stay at our hotel and for the time you have employed on writing them. We are pleased to know that our services and facilities have been have been entirely satisfactory. We also appreciate your recommendation of our hotel to other travelers, and hope to have the pleasure of... More

Melbourne, Australia
Top Contributor
64 reviews 64 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights and enjoyed the hotel. The wifi is for free and works consistently only in the lobby. The breakfast had all the usual suspects and can't believe hotels can't get a simple toaster right and this was the same we would have to send the bread thru three times to be toasted. Room was comfortable... More

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for choosing our hotel for your stay in Trinidad. It was with a great pleasure to read your review and complimentary comments. I am sure that your observations are also valuable for other readers. We would be very glad of hosting you again if you came back to Trinidad. Best regards Carlos Lázaro GM More

Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A very good hotel and not just by Cuban standards. Beautiful reception area, friendly bar and staff. Separate smoking room makes sense. Snack food was good(for Cuba) but didn't risk dinner as it was relatively expensive and it didn't seem worthwhile risking much money on Cuban cuisine. Good breakfast and WiFi worked well in reception but it was free.

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you for your valuable feedback on Trip Advisor regarding your visit to Iberostar Grand Hotel Trinidad.We were very pleased to read that you enjoyed our hotel facilities. We hope to have the opportunity to welcome you back to our hotel or to any of our Iberostar resorts. Yours sincerely Carlos Lázaro GM More

Manchester, United Kingdom
Top Contributor
70 reviews 70 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was by far the best place we stayed in Cuba. It is a nice small size so there is none of the chaos that happens at the bigger hotels. The rooms were large and clean and the bathrooms were great, on a level of any other 5* hotel I have stayed at. The staff were really friendly, free drink... More

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Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your kind comments and for the time you've spent in writing them. We are very pleased to know that you fully enjoyed your stay at our hotel and we hope to have the chance to receive you again on a future occasion. Thank you very much once more for your visit and for... More

Westerly, Rhode Island
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great place to stay for a couple of days in Trinidad. We were traveling with a large group, and the hotel did a great job accommodating us. Hotel staff is most attentive. The maids are artists, they create art and leave on your bed everyday...Leave them a little note everyday and tip daily, they appreciate it. This... More

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We were delighted to read that you enjoyed your stay and wish to thank you very much for your complimentary comments, and for the time you have taken to share your impressions to other users. Do not hesitate in contacting us if you are planning to come again to Iberostar Grand Hotel Trinidad With best wishes Carlos Lázaro... More

Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very old world and beautiful. Sitting on the balcony drinking rum, smoking a cigar was absolutely divine. The staff were very helpful and recommended very good places to eats and see. I just wish they had a pool, and the balcony was private rather than shared.

Was this review helpful? Yes 2
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: We appreciate your kind review in regards to your experience in our hotel, and we are glad to know that you have enjoyed our services and facilities. Regarding the lack of a swimming pool , we want to inform you that it is enclosed in the project of the upcoming hotel extension . Allow me to reiterate our... More

Top Contributor
74 reviews 74 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 weeks ago

What can I say, nice rooms, well maintained with good aircon, but the hotel was undergoing some major refurbishment to the bar and restaurant area, (unfortunately not mentioned in advance), so it is hard to judge how this hotel normally functions. The hotel does not have a swimming pool which was a disappointment. Also noisy at night due to nearby... More

Was this review helpful? Yes 3
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Thank you very much for your kind comments and for your time. We chose the month of the lowest occupancy, September, for a complete refurbishment of the HVAC system of the bar and restaurant, which did not admit further delay, and therefore we had to temporarily relocate these services, but I can assure you we had previously notified... More

Barbados
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2014

The ambiance of the recessed, circular seating lobby is a lovely introduction to this pastel colored, colonial-styled hotel. Careful there are no railings! Room was in the rear with a small, no view outdoor seating area. However, not an annoyance, time was spent outdoors in the fabulous city of Trinidad. Room reflected the hotel, nice decor, and very clean. Breakfast... More

Was this review helpful? Yes 3
Directortrinidad, General Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear Guest: First of all, thank you so much for your kind rewiev and for the time you have taken to write it. It is nice to know that you have encountered our service, food and facilities completely satisfactory. Once again I do thank you for sharing with us your kind notes. Looking forward to host you in the near... More

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Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti 262, Trinidad 62600, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberostar Grand Hotel Trinidad 5*
Number of rooms: 40
Also Known As:
Iberostar Trinidad

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