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Brisas Trinidad del Mar

Peninsula Ancon, Trinidad, Cuba
Brisas Trinidad del Mar
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974 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Berlin, Germany
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We travelled 3 weeks around Cuba and spent the night in 9 different hotels (all of them 4 or 5 stars): Brisas Trinidad del Mar was definitely the worst one. Receptionist did not find our reservation and we spent more than one hour at the lobby until she did find it. After that, our room was not ready, and we... More 

Was this review helpful? Yes 1
Grimsby, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a great time as alway's,service was great,food was good(remember it's cuba),drinks are great(let them know how you like them) Entertainment was very good,many changes,Douglas and his co-op student were awesome.Trinidad is only a 15minute drive with lots of entertainment.Treat the people that work at the hotel just like you would like to be treated( a small tip goes a... More 

Was this review helpful? Yes 4
Vancouver, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Reason for choosing this hotel: all the hotels in town were booked solid and we couldn't find a casa particular with A/C as well so we had to settle for this one Room: Not sure why other people ripped into this hotel so much. Yes it's a bit dated and yes it's not shiny and fancy but it's also still... More 

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The town of Trinidad is beautiful, but the resort is about half an hour by cab to the town. The Brisas is like any other Cuban all inclusive resort, but with less friendly staff and with one major issue - a rat infestation! I know this because on my first day there I found a rat turd at the bottom... More 

Was this review helpful? Yes 2
Eastbourne
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

We were booked in this hotel by Havanatur instead of the Iberostar Grand where we should have been. We were placed on the second floor, no lift, no porter. The key didn't work, nor did the replacement, which I had to fetch, and eventually we were allocated another room. The safe didn't work, the loo seat was loose, the bath/shower... More 

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Despite booking our trip 5 months in advance we were unable to stay in the Iberostar Trinidad. This was the only other choice we were given. The hotel is tired. The staff are locked in a time warp that we remember from the Soviet Union or China of the 1980s. You need to book a restaurant for dinner but the... More 

Was this review helpful? Yes 2
Oakville
Contributor
14 reviews 14 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 week and had a great time! The hotel is right on the beach and situated between the mountains and the sea. We changed rooms a few times before finally staying in the newer section at the back away from the noisy areas in the front. We had no issues with our room and it was... More 

Was this review helpful? Yes 1
Stroud, England, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 2 days at this hotel on a "day pass" basis, which worked well for us as we stayed in the centre of Trinidad and wanted some beach time. For 30 CUCs each we got unlimited use of the hotel facilities from 9 - 6, including OK food and great pina coladas. There was nowhere for day guests to... More 

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York, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was of a very poor standard, the rooms and bathrooms very dated. The restaurant and the standard of food was terrible and it was on the morning of 13th March that I started with stomach illness, which was to remain throughout the rest of the holiday. This affected everyone on our tour = 8, some more seriously than... More 

Was this review helpful? Yes 1
Inverness
Top Contributor
134 reviews 134 reviews
36 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Firstly, the hotel is miles from Trinidad so, once there, you are pretty much at the mercy of what is on offer. The rooms are basically OK but none of our party was able to access the room safe. The food in the main restaurant was appalling and the wine, worse. The 'all-inclusive' bar was manned by one person, so... More 

Was this review helpful? Yes 2
Alexeiinformatico, Manager at Brisas Trinidad del Mar, responded to this review
Google Translation

Estimado cliente: Sentimos mucho que no haya disfrutado de nuestro Hotel y no haber cumplido sus expectativas. Su opinión nos... More 

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