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Hotel Los Helechos

Topes de Collantes, Sancti Spiritus, Cuba | Sancti Spíritus, Trinidad 62600, Cuba
Hotel Los Helechos
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107 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edinburgh, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night during a 2 day trip from Havana. It is a strange little place very reminscent of communist hotels in Bulgaria and Yugoslavia. The room was spacious but we were a bit worried that we might get bitten by mosquitos (although we didn't). We stayed in the chalets. I had no idea that there was... More 

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Level Contributor
134 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed April 5, 2015

I stayed here two nights during an International Expeditions tour of Cuba. I would not recommend this hotel and would think there are better hotels in the area. Here are the pros: Location in the middle of the park. Here are the cons: broken shower head, luke warm water, rooms and grounds are old and tired, mediocre AC, bugs in... More 

Was this review helpful? Yes 1
Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed March 23, 2015

We stayed here one night during a trip in Trinidad. The hotel doesn't look that bad from outside. Once inside the rooms you'll start to see the problems. The rooms were not very clean, there were spider webs everywhere and the toilet was literally falling apart. Definitely not recommended

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Derbyshire, England
Level Contributor
140 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed March 12, 2015

Average rooms, food etc. Great location though for walking and taking the enormous Russian trucks into the countryside. the out-buildings around it look semi-derilect, but it is Cuba. The bowling alley was enormous fun, and great music playing., The indoor pool was good, but limited opening hours. Food was usual Cuban standard. Great service at breakfast and turning round after... More 

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Marlow, England, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 4, 2015

We stayed here two nights while on a walking tour. Room was adequate, clean enough. Food was okay but nothing special. It is in a beautiful location but needs a lot of tlc and updating. I wouldn't stay here again through choice. The best part was the towel sculptures the maid left on our beds each night!

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Rochester, United Kingdom
Level Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed February 15, 2015

I guess it would take years to put everything right, even if they had the money. Our room was dark and somewhat 'unfriendly' with only luke warm water from the shower. We asked if we could have another pillow and were told that we could willing have one if they had one to offer. They had no spare pillows! The... More 

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Toronto Ontario
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed at this hotel for one night while on a two day tour of Unesco heritage sites and Tropes de Collantes Nature Reserve Park. It's beautifully situated on a mountain surrounded by fresh, clean air and the beauties of nature. We were surprised when we saw our spacious and attractive and very clean room with a balcony. The shower... More 

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Red Deer, Canada
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed February 5, 2015

I stayed here as part of a 2 day tour from Havana and did some hiking in the area. The room was spacious enough and the beds were fine. However we were just down the hall from the front desk which I would NOT recommend. I think it was room 105? There was a bar in the lobby and we... More 

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Adelaide, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 8, 2014

My tour group stayed here for two nights and it was one of the more comfortable places where we stayed in Cuba. The room is incredibly spacious, the beds comfortable, the maids very creative with their service and everything is clean and operating - a far cry from some other resorts where we stayed during our trip around the island.... More 

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Port of Spain, Trinidad
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

much better than the one i stayed in Habana. Topes de Collantes got at least 4 waterfalls so it is worth your while to stay in this hotel for at least 3 nights. This will give you enough time to do some hiking in the area best waterfall Caburni . You can walk to Caburni and Vegas Grande.To go to... More 

Was this review helpful? Yes 2
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