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Hotel Los Helechos

Topes de Collantes, Sancti Spiritus, Cuba | Sancti Spíritus, Trinidad 62600, Cuba
Hotel Los Helechos
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102 reviews from our community

Traveler rating
    6
    20
    48
    22
    6
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10
54
5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
116 reviews 116 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here two nights during an International Expeditions tour of Cuba. I would not recommend this hotel and would think there are better hotels in the area. Here are the pros: Location in the middle of the park. Here are the cons: broken shower head, luke warm water, rooms and grounds are old and tired, mediocre AC, bugs in... More 

Was this review helpful? Yes 1
Top Contributor
84 reviews 84 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here one night during a trip in Trinidad. The hotel doesn't look that bad from outside. Once inside the rooms you'll start to see the problems. The rooms were not very clean, there were spider webs everywhere and the toilet was literally falling apart. Definitely not recommended

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Derbyshire, England
Top Contributor
132 reviews 132 reviews
54 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed March 12, 2015

Average rooms, food etc. Great location though for walking and taking the enormous Russian trucks into the countryside. the out-buildings around it look semi-derilect, but it is Cuba. The bowling alley was enormous fun, and great music playing., The indoor pool was good, but limited opening hours. Food was usual Cuban standard. Great service at breakfast and turning round after... More 

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Marlow, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 4, 2015

We stayed here two nights while on a walking tour. Room was adequate, clean enough. Food was okay but nothing special. It is in a beautiful location but needs a lot of tlc and updating. I wouldn't stay here again through choice. The best part was the towel sculptures the maid left on our beds each night!

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Rochester, United Kingdom
Top Contributor
100 reviews 100 reviews
37 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed February 15, 2015

I guess it would take years to put everything right, even if they had the money. Our room was dark and somewhat 'unfriendly' with only luke warm water from the shower. We asked if we could have another pillow and were told that we could willing have one if they had one to offer. They had no spare pillows! The... More 

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Toronto Ontario
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed at this hotel for one night while on a two day tour of Unesco heritage sites and Tropes de Collantes Nature Reserve Park. It's beautifully situated on a mountain surrounded by fresh, clean air and the beauties of nature. We were surprised when we saw our spacious and attractive and very clean room with a balcony. The shower... More 

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Red Deer, Canada
Top Contributor
73 reviews 73 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed February 5, 2015

I stayed here as part of a 2 day tour from Havana and did some hiking in the area. The room was spacious enough and the beds were fine. However we were just down the hall from the front desk which I would NOT recommend. I think it was room 105? There was a bar in the lobby and we... More 

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2014

My tour group stayed here for two nights and it was one of the more comfortable places where we stayed in Cuba. The room is incredibly spacious, the beds comfortable, the maids very creative with their service and everything is clean and operating - a far cry from some other resorts where we stayed during our trip around the island.... More 

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Port of Spain, Trinidad
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

much better than the one i stayed in Habana. Topes de Collantes got at least 4 waterfalls so it is worth your while to stay in this hotel for at least 3 nights. This will give you enough time to do some hiking in the area best waterfall Caburni . You can walk to Caburni and Vegas Grande.To go to... More 

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Aarau, Switzerland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2014

We stayed at Los Helechos as part of a 2 day tour. We were a little bit nervous about the quality of the hotel where we would stay as part of the tour, but in the end we were pleasantly surprised. Located in the middle of the Topes de Colantes region, Los Helechos offers nice relaxing rooms where the only... More 

Was this review helpful? Yes 3
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