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Hotel Ancon

Carretera Maria Aguilar | Playa Ancón, Trinidad, Cuba
Hotel Ancon
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611 reviews from our community

Traveler rating
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98
226
47
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Southern California
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed here the first two nights of our Cuba trip. I came to Cuba with low expectations and this hotel met them. The hotel property was poorly maintained. The buffet food at breakfast and dinner was terrible. The only meal we enjoyed was a plated meal at the Italian restaurant on the lower level. Our bedroom, the bedding and... More 

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Quebec City, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The worst experience ever. In all my years of travelling, I have never met people like I met in this hotel. Staff in the dining room are very rude, busy talking in small groups and not doing their work. Every morning, lunch and supper when we went to eat, the tables were dirty and we had to run around to... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Price would never correspond to the quality of the hotel. I've been there 15 years ago and unfortunately it looks/feels like a camping. Its dirty, messy; with a very poor room service (only two small soaps for a triple room for two days). Noisy air-conditioning and low lighting. Dirty beach and very careless staff. The pool was green in colour.

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Cape Coral, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

The Bartender at the pool is the best, he will make you the greatest drinks in Cuba.... He knows how to take car of his clients very well. He will make whatever you ask him to make with fresh fruits and vegetables.

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Los Angeles, California
Top Contributor
242 reviews 242 reviews
54 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed March 26, 2015

Just returned from the Ancon. I have stayed there many times but never in the older part built by the Russians. The woman I spoke to that was staying in that section said it was very dismal. ON the other hand, I have always stayed in the new section, 3 floors all with balconies that you can sit in. You... More 

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Calgary
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 26, 2015

We stayed for two nights at this all-inclusive as part of a tour of western Cuba. The public areas (pool, coffee bar, outdoor entertainment theater) are fine; the rooms are not. The door to our room, although it had a card swipe mechanism, did not have a bolt or locking mechanism. The bathroom door did not have a working handle... More 

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 24, 2015

We stayed in the oceanview room very close to the beautiful Ancon beach. The hotel is clean, has a nice loby and a decent pool. The food was not great, but we are not picky eaters and we always found a few tasty dishes in the main buffet restaurant. However, we didn't like a'la carte restaurants much. Staff is not... More 

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Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2015

I enjoyed my week at Ancon. If you stay there get a superior room which are the low-rise units in the new section. they are great! I hear the standard rooms are not very nice but didn't stay there so can't comment. Beach is very nice and never had a problem getting a chair. Food in buffet is so so... More 

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toronto
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 11, 2015

I'll admit it has been 2 years since I've stayed at this hotel but we will be returning this winter. The reviewers who trash this hotel obviously don't see the gem it is. First: Cuban food is not great at the best of times. Make sure the meat is well cooked and be suspicious of anything that is not cooked.... More 

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1 review
5 of 5 stars Reviewed March 9, 2015

The best. Jesus the bartender is still there and makes the best Spanish coffee. The staff inside and out are great. The food is good but repetitive. The beach wonderful. We will return again. The guest are (sometimes) obnoxious and pushy,impolite and disrespectful to the staff.

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