We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ancon

Carretera Maria Aguilar | Playa Ancón, Trinidad, Cuba
Hotel Ancon
Write a Review

619 reviews from our community

Traveler rating
    42
    185
    184
    100
    108
See reviews for
99
227
49
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (619)
  • Mar-May only
    (211)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (227)
All months
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well this is the first time I have contributed a review to Trip advisor (although I read and benefit from them often - now I have started I will add all my reviews on cuba as it really is a place where one needs info in advance to benefit from and we had experiences from great to mixed to awful).... More 

Was this review helpful? Yes 1
Southern California
Contributor
12 reviews 12 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here the first two nights of our Cuba trip. I came to Cuba with low expectations and this hotel met them. The hotel property was poorly maintained. The buffet food at breakfast and dinner was terrible. The only meal we enjoyed was a plated meal at the Italian restaurant on the lower level. Our bedroom, the bedding and... More 

Was this review helpful? Yes 2
Quebec City, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The worst experience ever. In all my years of travelling, I have never met people like I met in this hotel. Staff in the dining room are very rude, busy talking in small groups and not doing their work. Every morning, lunch and supper when we went to eat, the tables were dirty and we had to run around to... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Price would never correspond to the quality of the hotel. I've been there 15 years ago and unfortunately it looks/feels like a camping. Its dirty, messy; with a very poor room service (only two small soaps for a triple room for two days). Noisy air-conditioning and low lighting. Dirty beach and very careless staff. The pool was green in colour.

Was this review helpful? Yes
Cape Coral, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

The Bartender at the pool is the best, he will make you the greatest drinks in Cuba.... He knows how to take car of his clients very well. He will make whatever you ask him to make with fresh fruits and vegetables.

Was this review helpful? Yes
Los Angeles, California
Top Contributor
259 reviews 259 reviews
56 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed March 26, 2015

Just returned from the Ancon. I have stayed there many times but never in the older part built by the Russians. The woman I spoke to that was staying in that section said it was very dismal. ON the other hand, I have always stayed in the new section, 3 floors all with balconies that you can sit in. You... More 

Was this review helpful? Yes 1
Calgary
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 26, 2015

We stayed for two nights at this all-inclusive as part of a tour of western Cuba. The public areas (pool, coffee bar, outdoor entertainment theater) are fine; the rooms are not. The door to our room, although it had a card swipe mechanism, did not have a bolt or locking mechanism. The bathroom door did not have a working handle... More 

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 24, 2015

We stayed in the oceanview room very close to the beautiful Ancon beach. The hotel is clean, has a nice loby and a decent pool. The food was not great, but we are not picky eaters and we always found a few tasty dishes in the main buffet restaurant. However, we didn't like a'la carte restaurants much. Staff is not... More 

Was this review helpful? Yes
Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2015

I enjoyed my week at Ancon. If you stay there get a superior room which are the low-rise units in the new section. they are great! I hear the standard rooms are not very nice but didn't stay there so can't comment. Beach is very nice and never had a problem getting a chair. Food in buffet is so so... More 

Was this review helpful? Yes
toronto
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 11, 2015

I'll admit it has been 2 years since I've stayed at this hotel but we will be returning this winter. The reviewers who trash this hotel obviously don't see the gem it is. First: Cuban food is not great at the best of times. Make sure the meat is well cooked and be suspicious of anything that is not cooked.... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

958 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (958)
Viewed
Pool/beach area (158)
Viewed
View from room (59)
Viewed
Hotel & grounds (192)
Viewed
Room/suite (81)
Viewed
Bathroom (34)
Viewed
Dining (24)
Viewed
Family/play areas (6)
Viewed
Other (404)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities