went there with low expectations...had a blast! ok so: -the rooms are decent..no bugs..AC worked, windows opened -food was very "blah" but its too be expected in cuba -hotel was 2 steps away from the most beautiful beach ever!! -beach is public so gets busy on weekends but still always had chairs and a hut -there are hardly any young... more

The best thing about this hotel is the beach. Despite being a public beach, we always got sunbeds with a parasol even without 'reserving' with our towels. It wasn't packed with sun worshippers and the sea was a delight to cool off in. The hotel, on the other hand, requires rejuvenating. The food could've been better - we stayed at... more

None of us expected luxurious accommodations, but we did expect three star accommodations and services. Neither was to be found. The mattresses (we had three rooms) were old and saggy. The curtains were falling off their poles. The shower head in our room fell off. The shower curtains were dirty and moldy. The floors were not cleaned daily (not even... more

All in all, our group had a great time considering the very affordable price. Here are things you need to know: -3 hour bus ride to and from the airport -Mostly seniors. We were a group of seventeen ~21 year olds so luckily we could entertain ourselves -Free safe in room closet -Great price -Very small and basic rooms (old... more

Odd shape hotel, but fantastic location being right on the beach. No tea/coffee making facilities in the bedroom and I had no plug for the sink in the bathroom. The curtains were peices of material on a pole and the air conditioning unit was stuck in the middle of the window. The whole room was 'tired' and definitely needs some... more

Our family stayed at Club Amigo Ancon over the March Break and had a great time! We flew into Cienfuego, which we heard is much faster than flying into Santa Clara. The bus ride was pretty fast. We initially were checked into standard rooms in the "old" section, but upgraded into the "new" section which was far superior. Remember, in... more

Myself and my 2 kids aged 11 and 13 just returned from this resort - if you can call it that. Firstly, I have travelled all over and have never complained about my room or hotel amenities to the hotel staff before. I know that when I am travelling that I am no longer in Canada, and things are different... more

Before the trip I read several reviews of this hotel, but did not take any of them seriously. I knew that most complaints about the food and service were just from the people who actually did not realize this hotel is in Cuba, not in Bermuda or any other country without commercial blockage. (Most complainers are from UK, who seems... more

after spending the week in the jungle in small tents ancon and its amazin beach , was an amazing end to a fab week, we were only there for 1 night, but havin walked 20km each day to have fries on demand was a very dangerous thing to be made available , i know the decor of rooms were not... more