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All 10 Waiheke Island hotels

Waiheke Island Resort and Conference Centre

4 Bay Road, Palm Beach, Waiheke Island 1240, New Zealand
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41%
Ranked #6 of 10 hotels in Waiheke Island
A recent review
3 of 5 stars reviewed 2 weeks ago
Greenstone2424 Auckland Region, New Zealand
  • Overview
  • Reviews (43)
  • Photos (11)
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43 people have reviewed this hotel

Traveler rating
    6
    11
    13
    6
    7
See reviews for
10
13
2
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Auckland Region, New Zealand
1 review
3 of 5 stars Reviewed 2 weeks ago

Lovely location and friendly staff. Unfortunately the accommodation was rather poor, found it unusual to have the microwave sitting on the table away from the kitchen bench. The bathrooms were disgusting, shower's full of mould as was the toilet. Our rubbish bin in the bathroom looked like it had been chewed numerous times by maybe the local dog. A lot... More

Was this review helpful? Yes
Auckland, New Zealand
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 8, 2014

This was a really fantastic accommodation choice we stayed in a studio apartment which was so beautiful and had a little balcony that looked out over the trees and a little bit of the ocean. The room itself was perfect size - spacious with kitchen space to self cater, tv, air con, really nice bathroom and ironing board etc. Unfortunately... More

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Hamilton, New Zealand
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 25, 2014

I was really upset that the pool had substandard gates that did not swing shut and lock. The gate had to be opened with some difficulty as the top latch was broken - it was a rusty bolt. Once open it had to be manually shut and locked as the child lock was broken. I told the staff that I... More

Was this review helpful? Yes 3
Waihekeresort, Manager at Waiheke Island Resort and Conference Centre, responded to this review

Hi Lynley, Thank you for your review. Apologies if you did not feel your concerns about the pool gates were not taken seriously by the staff. We are waiting on the delivery for the new gates and fence and hope that this would be installed this week. Unfortunately tennis balls do go missing a lot, not having a sporting good... More

NZ
Senior Contributor
27 reviews 27 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 25, 2014

This place has amazing potential but the staff were rude and unhelpful. Our room was not made up, with sheets and towels just dumped on the beds. We found uncovered duvets in the cupboard. The kitchen coffees etc were depleted and not replaced. Reception closes at 5 and the after hours number only had an answer phone. When we mentioned... More

Was this review helpful? Yes 2
New Plymouth, New Zealand
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2014

A week long conference at the resort mean that we can truly comment on the food - amazing quality. Go there just for this and the views from the restaurant. The facilities are beginning to look a little run down but all was forgiven because of the service, location and restaurant.

Was this review helpful? Yes 3
Auckland Region, New Zealand
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 16, 2014

We stayed in a two bedroom villa - very spacious and nice big deck with a view over Palm Beach and trees. I'd recommend this place for groups and families, with a swimming pool and tennis courts there's plenty to keep everyone entertained. It's only a 5 min walk from the beach, we had a swim and there were kayaks... More

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Cambridge
Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 13, 2014 via mobile

Stayed here to attend a wedding at Ti Toki retreat. The location excellent for this but we were somewhat disappointed in the standard of the villa we stayed in - didn't live up to the description & photos on website. Room was clean but standard of glassware & crockery poor. Fridge needed defrosting as chugged its way through the night!!... More

Was this review helpful? Yes 3
USA
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 13, 2014

My husband and I stayed here for two nights in ealy January. We did not realize that the property is managed/owned by two separate companies. The company that managed our unit was Waiheke Unlimited. We were surprised to find out that there was a swimming pool at the facility but only the guests who booked through the other management have... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 31, 2013

This resort has the potential to be wonderful but the place is a little uncared for in places.Built overlooking Palm Beach on Waiheke Island, the rooms have great views but are sparsely furnished. Cleaning seems to get a lick and a spit. Our room had a previous guest's fruit bagel left on the top shelf of the cupboard and the... More

Was this review helpful? Yes 3
Gisborne, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 29, 2013

Stayed one night for a conference, and totally agree with the previous review. The two girls running the place tried really hard, but they badly needed more staff. The place is on a hill, and golf carts would be very helpful to help with luggage for people who do not have a car. The rooms were very average: need improvements... More

Was this review helpful? Yes 2
Waihekeresort, Manager at Waiheke Island Resort and Conference Centre, responded to this review

Hi Zambese, Thank you for your review, your feedback about your experience is important to us, so we can continue to train and improve the service standards. We have just had all of the floors in our rooms professionally cleaned and polished as this has been mentioned a few times to us. More

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Additional Information about Waiheke Island Resort and Conference Centre

Address: 4 Bay Road, Palm Beach, Waiheke Island 1240, New Zealand
Location: New Zealand > North Island > Auckland Region > Waiheke Island
Price Range (Based on Average Rates): $$
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Also Known As:
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Hotel

11 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Official Description (provided by the hotel)
An island of spectacular beauty, Waiheke is renowned for its award winning vineyards, unique art, stylish cafes, and stunning beaches. Waiheke Island Resort and Conference Centre is the island’s foremost accommodation venue. Only 35 minutes from Auckland, this unique resort is set in subtropical gardens overlooking Palm Beach with a beautiful ocean vista.Our facilities, relaxing atmosphere, commitment to quality and outstanding customer service have made Waiheke Island Resort a popular retreat for both business, and leisure. ... more   less 
Number of rooms
115

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