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Pier 21 Apartment Hotel

Certificate of Excellence
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7-9 John Street, Fremantle, Western Australia 6159, Australia
Best prices for: 1 room 1 guest
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Pier 21 Apartment Hotel
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Pier 21 Apartment Hotel
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208 reviews from our community

Traveler rating
    92
    87
    23
    3
    3
See reviews for
61
81
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Top Contributor
146 reviews 146 reviews
14 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had stayed in Fremantle many times on business, always at the Esplanade Hotel. As a couple, we had also stayed in an apartment out on the waterfront. This time, with a 3-night stop before flying to Exmouth for the whale sharks, we were looking for somewhere out of the hustle and bustle of central Fremantle and, having a hire... More 

Was this review helpful? Yes 1
melbourne
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We booked executive 2 bedroom apartments to cater for our group. The apartment is not what I would class as executive at all. Very small . Tiniest kitchenette( wouldn't want to cook in there. ) bathroom was between both bedrooms which was hell. Every time someone went to bathroom in the night the fan automatically comes on with the light.... More 

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Petaling Jaya, Malaysia
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am very disappointed as the size of the house is too small for 2 bedroom with only 1 toilet. The kitchen also small , we can't even really use the kitchen with 2 person standing in kitchen Overall is small and not a warm place

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Second stay in three weeks. This time We stayed in a two bedroom apartment room 23 which was overlooking the lovely Swan river in Fremantle. Full balcony access with comfy outdoor seats and a table. View was relaxing. The apartment was very clean and well set out, with kitchen facilities. There was even 4 frozen gourmet meals available if required.... More 

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Hobart, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I have just returned after staying 10 days a Pier 21. I have to say that the staff were most helpful even before we arrived they were replying to emails and making suggestions about things like transport from airport etc. We stayed in room 42 with great view over the Swan River and dolphins that played outside... More 

Was this review helpful? Yes 1
Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've stayed here a few times now and each time have really enjoyed my stay. The rooms are well appointed and modern. The facilities are also great and the location is in a lovely quiet area. The staff are always more than happy to meet our requests, without a fuss. I would recommend doing the breakfast package as the breakfast... More 

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Perth, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 15, 2015

Poor 21... While we had a good experience here before a year back, I must say we were bitterly DISSAPOINTED with our recent stay. The riverview suite is what we booked but instead we were shocked to open the curtains and look at ....the wall of another building just 3 m away! Yuck, horror, oh there was a sliver of... More 

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Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 13, 2015

The luxury accommodation options in Freemantle are extremely limited however Pier 21 does its best to fill the gap in the market. Well appointed yet completely odd in their layout and slightly impractical it did tick all the boxes. The location is a bit limiting as you cant walk to anything but cottlesloe is only 10 min drive away which... More 

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Cape Town, South Africa
1 review
5 of 5 stars Reviewed April 13, 2015

Thank you for making the treat I arranged for my Sister & her husband so special. Special word of thanks to Lauren Johnson, who is awesome and the management/owners should be very thankful to have someone so guest focused.

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Shanghai
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

Good facility for a short vacation with a family. Spending 100+ nights a year in hotels I can definitely say that the service of the Front desk (Lauren) was top class, both attitude and customer service.

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