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Pier 21 Apartment Hotel

4.0 of 5 7-9 John Street, Fremantle, Western Australia 6159, Australia
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Certificate of Excellence 2014
Pier 21 Apartment Hotel
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Pier 21 Apartment Hotel
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184 reviews from our community

Traveler rating
    85
    76
    20
    2
    1
See reviews for
52
71
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eltham, Melbourne
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at Pier21 for three days whilst visiting Perth and surrounds. Stayed in a two bedroom apartment overlooking the Swan River. Great views and surroundings. Apartment was very modern and clean. Staff were excellent on arrival and facilities also very good. Only issue would complain about is the fact that you have to pay for Wifi service. Fortunately we had... More 

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Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We booked a 2 bedroom apartment at Pier 21 for 1 night over the Australia Day long weekend. Given that we have 2 children we have stayed at numerous apartment hotels over the years and this was easily one the best and very reasonably priced. From the time of booking the communication was better than anywhere else I have stayed.... More 

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Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We booked Pier 21 after our original booking on another apartment in South Fremantle was reneged on by the agent with no good reason and a month after accepting our deposit. Well it all turned out for the best. Pier 21 and its staff were fantastic. We were arriving at midnight on Boxing Day evening after reception had closed. No... More 

Was this review helpful? Yes 1
Skelmersdale, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights in December, stayed in a two bedroom apartment, well equipped, spacious and clean with views of swan river. A bit out of the centre of fremantle but as we had the use of a car it didn't really matter. My only gripe was having to pay for wifi other than that we thoroughly enjoyed our... More 

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Perth Western Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are a family of four (kids 14 and 11) stayed in a 2 bedroom apartment. The space was good. Only one bathroom with toilet inside bathroom. The bathroom was quite small for four of us and there was nowhere to hang towels and no shelves to put anything on. A small gripe really. We were in number five -... More 

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Karratha, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here many times over the past few years and this hotel is always a pleasure to stay at. The location is quiet and with the Swan River at your door step, the scenery is tranquil. My last stay was because of a family emergency trip to Perth and the staff were very accommodating with all my last... More 

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family with older teen kids needed a 2 bedroom apt in Freo from $250-$300 p/n. While we were happy to have the river views from the 2nd floor, very good amenities and excellent customer service (could not fault any of them), we would probably have chosen similar within Freo itself. There is nothing within walking distance at all. The room... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 3 weeks ago

Had a two bedroom apartment. We'll presented clan and secure with plenty of room friendly staff good view of swan river and passing boats. Short drive to city or Fremantle. Will stay here next time I'm in Fremantle

Was this review helpful? Yes
Jessica J, Manager at Pier 21 Apartment Hotel, responded to this review

Dear GJLeake, We appreciate you sharing your experience at Pier 21 with the TripAdvisor community. Your review captures many of the hotels features and by all accounts it sounds as though you throughly enjoyed your stay with us. Thank you for offering our readers an insight to what we have on offer. We look forward to welcoming you back to... More 

London
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I researched many hotels in close proximity to Perth, in search for a relaxing week away from our busy lives in Melbourne, and Pier 21 looked like exactly what we needed. Our flights arrived early into Perth, so I had emailed ahead of time asking for an early check-in, to which I understood could not be guaranteed.... More 

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Jessica J, Manager at Pier 21 Apartment Hotel, responded to this review

Dear kathwilseyLondon, Thank you for your lovely review of Pier 21. We really appreciate you taking a moment to reflect on your stay and share your experience with other interested travellers. It sounds as though you and your husband we able to enjoy the relaxing trip you were in search for. I understand that after a flight it’s always nice... More 

Kendal, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's important to say, that this modern apt hotel is located in a stunning area on the Banks of the Swan River.....but on arrival we were allocated a two bedroomed apartment. On entering the unit, we were horrified at the tiny internal bathroom , and the size of the second bedroom. These are two small for four adults, staying any... More 

Was this review helpful? Yes
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Phil G, Greetings from the team and thank you for sparing a few minutes to review your recent stay. I was delighted to read that you enjoyed many aspects of your time at the hotel and that the team were able to quickly resolve any issues you encountered. Thank you also for your feedback regarding the cost of internet... More 

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Additional Information about Pier 21 Apartment Hotel

Address: 7-9 John Street, Fremantle, Western Australia 6159, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Fremantle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pier 21 Apartment Hotel 4*
Number of rooms: 47
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Also Known As:
Pier 21 Apartment Fremantle

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