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Grandhotel Praha

4.0 of 5 Tatranska Lomnica 8, Vysoke Tatry 059 60, Slovakia
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Grandhotel Praha
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Grandhotel Praha
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89 reviews from our community

Traveler rating
    40
    24
    10
    10
    5
See reviews for
28
34
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Czech first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Slovak first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (12)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (20)
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Slovakia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2014

In the hotel we spent 3 nights with half board in a deluxe room, we recommend to upgrade room in relation to previous user´s ratings and notes. Although the room was on the ground floor was nice, with nice furniture, a little harder mattress. The bathroom was separated by sliding doors of opaque material. Available in the bathroom were bathrobes,... More 

Was this review helpful? Yes
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, thank you very much for your detailed feedback. It wold be my pleasure to share it with whole hotel team. Hope we will meet soon again. Regards Hotel Team More 

Bratislava, Slovakia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

After our wedding on 9/27, we have spent a week honeymoon at this place. We got a discount voucher and were bit afraid if the level of the service won't be lower compared to 'standard' guests. But that wasn't true at all. All the personnel was really nice and helpful, smiling all the time. After reading some reviews at this... More 

Was this review helpful? Yes
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, thank you very much for your time to evaluated your stay in our hotel and we even appreciated your great feedback about the property and our customer service. Hopefully we will welcome you back pretty soon. Regards Hotel Team More 

Palm Springs
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 19, 2014

We arrived in the hotel at around 6:30 PM and was greeted by a nice gentlemen who asked for our passports. The hotel is considered a historical place. It says that during the time of liberation, Grandhotel became a short term seat of Chechoslovak government. The rooms are nice however they only have one double beds in every room. If... More 

Was this review helpful? Yes 1
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, I am so pleased to take this opportunity and thank you for your stay at Grand hotel Praha! I do appreciate your feedback sharing with us, specially mentioning the quality of cuisine in our hotel. We look forward to welcome you back in our hotel soon. Best Regards Hotel Team More 

Munich, Germany
Top Contributor
59 reviews 59 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 29, 2014

We had a great weekend in the Grandhotel Praha, with great Sauna and Wellness treatments, good food, a great room and friendly service. And all that in a great location. Our check-in was a bit bumby: we had no reservation and only one standard room and one deluxe suite was left. Good for us - booking.com still had a deluxe... More 

Was this review helpful? Yes
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, we very appreciated your feedback specially the part with the chek-in procedure and sequence of service in a la carte restaurant. Currently we are working on it to improve our customer service in these segments. Hopefully we will meet again in near future. Regards Hotel Team More 

Houston, Texas
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 16, 2014

This hotel exceeded all my expectations based on the reviews I had read beforehand. We got off to a great start with the reception staff who spoke quite good English and managed to get us our room at noon even though check in was supposed to be at 2pm – and the hotel was very crowded. They actually tracked us... More 

Was this review helpful? Yes
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, It is my pleasure to answer your comment. We specially appreciated your feedback about customer service provided by our team. Which give us new energy to future work. Hopefully we will meet again in the future. Regards Hotel Team More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 4, 2014

We spent in the hotel Christmas 2013. We had LUX room which was nice, but the other rooms at hotel were still under reconstruction and due to strong wind the were a lot of complains cause of freezing conditions in the room. Staff in bar was great, but the others it was terrible At reception when we arrived they did... More 

Was this review helpful? Yes 2
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, thank you very much for your feedback, which give us other possibility to improve our service to following guests. We would like to double check if your stay was actually in GHP as we did not close the pool at all during festive season 2013. Please provide me the contact details on broke@tmr.sk, to unify this situation. Thank... More 

Ramsey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 26, 2014

We stayed here for three nights , and cannot fault it . the rooms were beautiful and very well kept ( admittedly in the newer part ) we ha a balcony with a fantastic view and made full use of the spa , pools and sauna .all top notch the spa treatment we had we could not fault , although... More 

Was this review helpful? Yes 1
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, I am so pleased to take this opportunity and thank you for your stay at Grand Hotel Praha! I do appreciate your feedback sharing with us. We look forward to welcome you back in our hotel. Regards Hotel Team More 

Bratislava, Slovakia
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

Spent 5 days there, few of them inside because of the weather. The hotel itself is nice, location may be a bit tricky since its a little far from everything. Breakfasts and dinners were great (at dinners you can choose from several options). Spa was great, outside pools and saunas, really relaxing!

Was this review helpful? Yes 1
Zdena R, Manager at Grandhotel Praha, responded to this review

I am so pleased to take this opportunity and thank you for your stay at Grandhotel Praha! I do appreciate your feedback sharing with us. Hope to see you soon in our hotel! More 

Bratislava
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 4, 2014

We stayed 2 nights during weekend. Overall building impression is not so bad, based on description on website we ve been expecting something very special and luxurious. We had room with balcony and nice view, however, wall in bathroom was wet and moldy. Furniture and carpets were old. Breakfast was good - standard selection of ham, sausage, egg and cheese,... More 

Was this review helpful? Yes
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, Let me take this opportunity to thank you for your stay at Grandhotel Praha and sharing your experiences with us, especialy your feeling about our new Grand mountain Spa. Our hotel offers accomodation in Deluxe rooms, standard rooms and economy rooms. Deluxe rooms are new reconstucted in modern style and offer all comfort for quests. More 

Bratislava Region, Slovakia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 31, 2014

We stayed in this hotel for four nights. It was truly unforgettable visit. I will remember it as moldy trip. Based on the description on their website and in our offer we have expected more much more. They claimed that food and services will be exclusive and special. In fact it was average or even below average. Breakfast nothing special... More 

Was this review helpful? Yes 4
Zdena R, Manager at Grandhotel Praha, responded to this review

Dear Guest, thank you very much for your honesteedback. I am very disappointed to read about your experiences and especially with our staff. You can be assured that this is not acceptable for us, therefore I would be thankful if you could contact me /director@ghpraha.sk/ to share more detailed your experiences to make sure things like this does not happen... More 

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Additional Information about Grandhotel Praha

Address: Tatranska Lomnica 8, Vysoke Tatry 059 60, Slovakia
Location: Slovakia > Presov Region > Vysoke Tatry
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grandhotel Praha 4*
Number of rooms: 125
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Also Known As:
Grandhotel Praha Hotel Vysoke Tatry
Grandhotel Praha Slovakia/Vysoke Tatry

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