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All 102 Riga hotels

Grand Palace Hotel

5.0 of 5 Hotel   |   Pils Street 12, Riga LV 1050, Latvia
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Ranked #5 of 102 Hotels in Riga
A recent review
5 of 5 stars reviewed 3 days ago
HuwThomas2014 Cardiff, United Kingdom
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276 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cardiff, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I arrived at 10.45 at night, to be greeted with the words 'Welcome, Mr Thomas'. From that point on nothing was too much bother, with any requests (such as a lighter duvet) being addressed within two or three minutes. I had made serious errors in our restaurant reservations in Riga, but reception quickly provided the solutions, and... More 

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15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we arrived at the hotel and were welcomed by a service minded and friendly staff that carried the suitcases to our room. The room had a good size and were really nice! The room was well equipped, and in the bathroom we found everything I could imagine and more! In the room you get a complimentary bottle of water... More 

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Top Contributor
87 reviews 87 reviews
73 hotel reviews
245 helpful votes 245 helpful votes
3 of 5 stars Reviewed November 1, 2014

A beautiful hotel with fabulous service that is ruined by smoking permitted in the main bar and in rooms. The hotel stinks if cigarette smoke and towels, bathrobes and linens all have a faint smokiness despite being freshly laundered. This nay be a Leading Hotel but it's not one I would recommend if you are a non smoker. Latvia needs... More 

Was this review helpful? Yes 3
DidzisGr, Manager at Grand Palace Hotel, responded to this review

Dear guest, We thank you for choosing our hotel and for sharing your feedback. On behalf of the entire team, I would like to apologize for the inconveniences our smoking policy has caused. It is correct that Pils Bar, as one of our 3 food & beverage outlets, is an area where occasionally guests are allowed to have a cigarette.... More 

Cebu Island, Philippines
Top Contributor
62 reviews 62 reviews
41 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed October 22, 2014

The Grand Palace hotel is perhaps the best hotel I’ve stayed in in our Eastern Europe trip. Everything just seemed perfect --- service, staff, location, room, food. Upon entering the hotel, the lobby smelled of fresh lilium flowers, such a refreshing welcome. Check-in was very smooth, and staff was friendly, courteous and very professional. And I was so impressed with... More 

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Philadelphia, Pennsylvania
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

My wife and I stayed at this hotel to celebrate our anniversary in October. I called ahead and the hotel was nice enough to help me arrange a car to pick us up at the airport as well as sparkling wine in my room to surprise my wife. They even managed to surprise me when just after getting to our... More 

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

It's unique setting and staff are very helpful food was excellent, but if you are a non smoker you will be alarmed to know that this hotel allows smoking in the bar area that also serves as an area for eating snacks!!! We were offered another area curtained off of the bar but you could still smell smoke from here.... More 

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Chelmsford, United Kingdom
Top Contributor
94 reviews 94 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 17, 2014 via mobile

Having visited members of Leading Hotel of the World on many occasions, we were looking forward to enjoying the usual high standards expected. Unfortunately this was not to be as the deluxe room we had booked turned out to be on the top floor with a sloping mansard ceiling and roman blinds instead of curtains. The room was claustrophobic and... More 

Was this review helpful? Yes 3
Iveta P, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you very much for your recent review. We are sorry to hear that you did not enjoy your stay with us. Allow me to answer to some of your comments: Our hotel is a historical building (UNESCO monument) and no changes could be made during renovation. When you mentioned to the reception that you were not happy... More 

Top Contributor
284 reviews 284 reviews
54 hotel reviews
232 helpful votes 232 helpful votes
5 of 5 stars Reviewed September 7, 2014

The Grand Palace is in a prime old town location in Riga. It is a smallish very nice facility with a very efficient and friendly staff. The rooms are not particularly luxurious but are more than adequate. They would benefit by a coffee/hot water facility in the room, but the room sizes may make that difficult. The bar and restaurant... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

Rooms are quiet and comfortable and of a reasonable size. The location is superb and the restaurant is quite good. The bar is exceptionally pleasant. Staff is young (as is everyone in Riga), friendly and anxious to please.

Was this review helpful? Yes 1
Rio de Janeiro, RJ
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 6, 2014

The hotel is located right in the old city quarter, a wonderful historical buiding. Very elegant, classic interiors. Rooms are spacious, very comfortable, very well decorated and extremely clean. Staff is very efficient and attentive. A most pleasant stay.

Was this review helpful? Yes 1
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Additional Information about Grand Palace Hotel

Address: Pils Street 12, Riga LV 1050, Latvia
Phone Number:
Location: Latvia > Riga Region > Riga
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
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Also Known As:
Grand Palace Riga
Hotel Grand Palace
Hotel Style:
#3 Business Hotel in Riga
#5 Luxury Hotel in Riga
#7 Family Hotel in Riga
#7 Romantic Hotel in Riga

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