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All 102 Riga hotels

Grand Palace Hotel

5.0 of 5 Hotel   |   Pils Street 12, Riga LV 1050, Latvia
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Grand Palace Hotel
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Ranked #5 of 102 Hotels in Riga
A recent review
5 of 5 stars reviewed 1 week ago
aran_bako Moscow, Russia
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286 reviews from our community

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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Moscow, Russia
Top Contributor
55 reviews 55 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

What attracted me first of all before arrival was its location - minutes from everything in the Old Riga. When arrived, to the location I would add the great service. Very attentive staff at the reception - we got answers to all concerns. The room (upgraded at check-in) was quite large with all amenities. VERY CLEAN. Every detail was thought... More 

Was this review helpful? Yes 1
Top Contributor
50 reviews 50 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location of the hotel is superb, 1 min from the Dome! I stayed here three nights with my boyfriend , our room was quite small but the bathroom was big in size. The place was extremely clean. It's a boutique hotel with theme in decoration. The theme of the bar was " hunting" and there are heads of embalmed deer... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decor is very traditional, I prefer the more modern design look as per example Bergs, or Dome hotel in Riga. But is a question of taste and the decor is certainly stylish, with a clear theme and well done within it scope of design, plenty of attention to detail. The rooms are great, the equipment, furniture and linen is of... More 

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Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2014

My wife and I arrived at 10.45 at night, to be greeted with the words 'Welcome, Mr Thomas'. From that point on nothing was too much bother, with any requests (such as a lighter duvet) being addressed within two or three minutes. I had made serious errors in our restaurant reservations in Riga, but reception quickly provided the solutions, and... More 

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Trondheim
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 23, 2014

When we arrived at the hotel and were welcomed by a service minded and friendly staff that carried the suitcases to our room. The room had a good size and were really nice! The room was well equipped, and in the bathroom we found everything I could imagine and more! In the room you get a complimentary bottle of water... More 

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UK
Top Contributor
86 reviews 86 reviews
72 hotel reviews
246 helpful votes 246 helpful votes
3 of 5 stars Reviewed November 1, 2014

A beautiful hotel with fabulous service that is ruined by smoking permitted in the main bar and in rooms. The hotel stinks if cigarette smoke and towels, bathrobes and linens all have a faint smokiness despite being freshly laundered. This nay be a Leading Hotel but it's not one I would recommend if you are a non smoker. Latvia needs... More 

Was this review helpful? Yes 3
DidzisGr, Manager at Grand Palace Hotel, responded to this review

Dear guest, We thank you for choosing our hotel and for sharing your feedback. On behalf of the entire team, I would like to apologize for the inconveniences our smoking policy has caused. It is correct that Pils Bar, as one of our 3 food & beverage outlets, is an area where occasionally guests are allowed to have a cigarette.... More 

Cebu Island, Philippines
Top Contributor
62 reviews 62 reviews
41 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed October 22, 2014

The Grand Palace hotel is perhaps the best hotel I’ve stayed in in our Eastern Europe trip. Everything just seemed perfect --- service, staff, location, room, food. Upon entering the hotel, the lobby smelled of fresh lilium flowers, such a refreshing welcome. Check-in was very smooth, and staff was friendly, courteous and very professional. And I was so impressed with... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

My wife and I stayed at this hotel to celebrate our anniversary in October. I called ahead and the hotel was nice enough to help me arrange a car to pick us up at the airport as well as sparkling wine in my room to surprise my wife. They even managed to surprise me when just after getting to our... More 

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

It's unique setting and staff are very helpful food was excellent, but if you are a non smoker you will be alarmed to know that this hotel allows smoking in the bar area that also serves as an area for eating snacks!!! We were offered another area curtained off of the bar but you could still smell smoke from here.... More 

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Chelmsford, United Kingdom
Top Contributor
95 reviews 95 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 17, 2014 via mobile

Having visited members of Leading Hotel of the World on many occasions, we were looking forward to enjoying the usual high standards expected. Unfortunately this was not to be as the deluxe room we had booked turned out to be on the top floor with a sloping mansard ceiling and roman blinds instead of curtains. The room was claustrophobic and... More 

Was this review helpful? Yes 3
Iveta P, Director of Sales at Grand Palace Hotel, responded to this review

Dear Guest, Thank you very much for your recent review. We are sorry to hear that you did not enjoy your stay with us. Allow me to answer to some of your comments: Our hotel is a historical building (UNESCO monument) and no changes could be made during renovation. When you mentioned to the reception that you were not happy... More 

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Additional Information about Grand Palace Hotel

Address: Pils Street 12, Riga LV 1050, Latvia
Phone Number:
Location: Latvia > Riga Region > Riga
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
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Also Known As:
Grand Palace Riga
Hotel Grand Palace
Hotel Style:
#3 Business Hotel in Riga
#5 Luxury Hotel in Riga
#5 Family Hotel in Riga
#6 Romantic Hotel in Riga

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