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Grand Palace Hotel

Travelers' Choice award winner
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Pils Street 12, Riga LV 1050, Latvia
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Grand Palace Hotel
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335 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Lincoln,NE, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location, close to everything in Old Town Riga. The staff was very accomodating, kind, efficient. The room was beautiful, very comfortable, and quiet. The breakfasts were very tasty with a wide variety of foods to choose from. It was clear that the #1 priority was our comfort. I would highly recommend this hotel to everyone. While the price is... More 

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
Corscombe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 days ago NEW

Six of us from Britain stayed here for four nights in June 2015. We all had delightful and well-equipped rooms and superb breakfasts. Nothing was too much trouble for the excellent reception staff and porters - and we did ask a lot of questions. Smoking is permitted in the bar which did not suit us but there was an adjoining... More 

Was this review helpful? Yes 1
GrandPalaceRiga, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear Jonny L, Thank you very much for your wonderful feedback. We were delighted to read that you and your friends had a wonderful stay with us. I have to agree that the breakfast in our SUITE Restaurant is the perfect way to start your day before heading out and exploring the city. Regarding your comment about a kettle and... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

The staff at the reception was very helpful and the rooms were huge. The hotel is well decorated and is truly "Grand". The location is perfect and the area is charming. The food was very good too and I enjoyed the breakfast spread. The place to stay, in Riga!

Was this review helpful? Yes
GrandPalaceRiga, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear Vaaridhi, Thank you for this wonderful review. We love to hear from guests who enjoyed their experience with us, as well as our neighborhood! We look forward to having you back with us. Best regards, Liva Laivina Guest / Public relations More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

The professionalism of the employes made this hotel a 6 star if it was possible, The service and the possition was also excelent, I can say this is a must if you ever think of stating in Riga. I have been here 3 times now and there is no coincidence to that thanks alot Grand palace and see you again... More 

Was this review helpful? Yes
GrandPalaceRiga, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear johan924, Thank you for your review. I am very happy to hear that you enjoyed your time with us. Our team is amazing and will be thrilled to know they added positively to your overall stay. Please let me know if I can be of any further assistance. Best regards, Liva Laivina Guest / Public Relations liva@suitelife.lv More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel lives up to its 5-star rating. Staff are exceptionally helpful - of particular note, the barman is incredibly service-minded, rarely met anyone like him. My stay was a mixture of business and pleasure and I would recommend the hotel without hesitation for both these purposes.

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes 1
GrandPalaceRiga, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear David W, Thank you for sharing your review. We are delighted to hear you enjoyed your time with us. We look forward to welcoming you back. Best regards, Liva Laivina Guest / Public Relations More 

Fribourg, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel, great location, perfect for visiting the city! The rooms are awesome and the service perfect! We felt very welcome. The bar & restaurant are worth a try too. Thanks for making our stay so perfect!

Was this review helpful? Yes
GrandPalaceRiga, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear CeLiDaOnTheRoad, Thank you for sharing your recent stay with us at Grand Palace Hotel. I will share your wonderful feedback with our team. Our goal is for every one of our guest to walk away with this type of experience. It was our pleasure to have you here and we hope to see you soon again. Please let me... More 

Senior Contributor
34 reviews 34 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed several time in this hotel. Service and concierge is good. Rooms are comfortable with classic style but bathrooms are a bit small. Breakfast is ok and location is the best you are directly in old city center with pedestrian streets.

Was this review helpful? Yes
DidzisGr, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear 5-stars-addicted, Thank you for your review. I am very happy to hear that you have stayed with us already several times. It is always a pleasure to welcome back our guests. Regarding your comment about bathroom size in the guest rooms, since the hotel has historical status we could not change the structure of the building as well as... More 

Vienna Region, Austria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have been staying in the Grand Palace Hotel Riga for a weekend and experienced great service, excellent food and luxurious rooms! Thank you for this pleasure! And I really liked the parrot :-) Whenever we will stay in Riga it will be in the Grand Palace Hotel!

Was this review helpful? Yes 2
DidzisGr, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear Gaby_Re2015, Thank you for the review and positive comments about the hotel service, food and rooms. It is indeed very pleasant to read you enjoyed your time in our beautiful city. Thank you once again and we are looking forward to welcome you back during your next stay in Riga. Best regards, Liva Laivina Guest / Public Relations Manager More 

Munich, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am myself a hotelier, so I am usually quite picky when it comes to rating other hotels. This one is truly the place to be if it's your first time in Riga. The location really couldn't be better, very central yet tucked away on a quiet street. A small boutique-style hotel, no reception counter (something I really hate in... More 

Was this review helpful? Yes
DidzisGr, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear Kristina S, Thank you for sharing your review. We are delighted to hear you enjoyed your time with us. Regarding the window size in your room, please be advised that our hotel has historical status [Built in 1877 as the Central Bank of Latvia], and therefore we were not allowed to make changes to the building. Please let me... More 

Seminyak, Indonesia
Top Contributor
66 reviews 66 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked this place for friends visiting us in Riga for a week without checking carefully as it's a leading hotel of the world. Big mistake! Service is below par (at checking the receptionist was alone teaching/flirting with a hotel guest while we were waiting... when asked to serve us she said that she was alone and simply continued to... More 

Was this review helpful? Yes 1
DidzisGr, Guest Relations Manager at Grand Palace Hotel, responded to this review

Dear DavidElie, Thank you very much for your comments regarding your experience in our hotel. Please be advised that we will ascertain why you received such a poor service and follow up accordingly. We are sorry that you found our breakfast to be very limited in choice, most of our guests are very happy with the breakfast and we receive... More 

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