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Hotel CRU

Travelers' Choice award winner
4.0 of 5
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Viru 8, Tallinn 10140, Estonia (Formerly Hotel Viru Inn)
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Hotel CRU
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Ranked #7 of 84 Hotels in Tallinn
A recent review
5 of 5 stars reviewed 1 week ago
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172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
    (172)
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    (44)
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    (58)
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    (39)
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    (31)
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Helsinki
1 review
5 of 5 stars Reviewed 1 week ago

Location is excellent its middle of the Tallinn old city. Hotel is a small, only 15 rooms hotel. Service of the hotel Cru is also excellent. We recommend this hotel for everybody! Try also restaurant Cru. There was Oskar working in reception. He was Superb!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Guest, Thank you for choosing CRU Hotel and thank you for taking time to write about your stay! We appreciate your lovely words about our staff, service and location! I agree, Oskar is just excellent, he is very creative, helpful and professional all the time. It was lovely to meet you and you are always welcomed back! With warm... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel CRU is a boutique hotel in a 14th century building located inside Tallinn's Old City, and has been refurbished with lovely modern touches whilst still retaining all of the charm and character of the building and its surroundings; it was clean, comfortable, and quiet. Restaurants, bars, sights and shopping are steps away from the hotel entrance, and the property... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Guest, I appreciate the time you have taken to write about your stay in CRU Hotel! I am delighted to hear that you enjoyed your stay and you recommend CRU to other travelers as well. Thank you for highlighting our service, staff and location. It is a pleasure to read such lovely words. Your feedback is motivating us in... More 

Helsinki, Finland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The building is from the 15th or 16th century. 15 rooms only, and every one different. We stayed in a DeLux -room, which was spacious and had a view both to the street and the inner yard. The interior has a lot of lovely details, wrought iron furniture, hooks etc. Another nice detail is the bath tub, big enough for... More 

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Arja, Thank you for taking time to share your experience on Tripadvisor! We are happy to hear that you enjoyed your stay and everything went as you expected. Our building was built in the 15th century and we have tried to keep the style as original as possible. I agree, it is a perfect place for a romantic getaway... More 

Jyvaskyla, Finland
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

This ambient hotel locates well in the heart of old town, also near to Viru shopping centre etc. Staff is extremely helpfull and polite, special thanks to nice gentleman at the reception. Our room was cute facing the backyard, small minuses from the full carpet and heavy to use bathroom door. No air conditioning in the heat but open window... More 

Review collected in partnership with this hotel

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Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Annaran2015, Thank you for taking time to write a review about your stay in CRU Hotel! We are happy to hear that you enjoyed your stay. Sorry for the heavy bathroom door - maintenance will check it immediately. Unfortunately, as it is a 15th century merchant house and because the whole Old Town is a UNESCO World Heritage site... More 

Malvern, England, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay in this lovely boutique hotel, was delightful. The hotel staff couldn't do enough for us. This hotel is the oldest hotel/building in whole old town and it was a very tastefully renovated. The rooms were comfortable and quiet. It is situated in a middle of the old town, very easy access to lively old town shops and cafes.... More 

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Heli, Thank you for your lovely words about your stay in CRU Hotel! We are delighted to hear that your stay met your expectations and everything went perfectly. We are especially happy to hear that you are planning to come back and make it as a tradition in the future. We are looking forward to welcome you back soon!... More 

Atlanta, GA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It’s rare that you find a hotel that is both accommodating for families and romantic. Hotel CRU does both SO very well! From the moment we arrived the staff treated us as if we were the only guests in their beautiful boutique hotel. The little details in the room and hotel were impeccable & breakfast was delicious! Because it was... More 

Was this review helpful? Yes 1
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Tiffany, Wow! How lovely words about CRU Hotel and Tallinn Old Town! We appreciate the time you have taken to share your experience on Tripadvisor! Your words are motivating us to be better and better. Thank you for highlighting our staff's work, our romantic atmosphere, delicious breakfast and of course the location. We are looking forward to welcome you... More 

Brighton, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Cru is quaint, excellent service, well located, and quite romantic. I'd highly recommend it for couples or even solo trvelers looking for a special little place. It really completed the Tallin experience.

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Beth, Thank you for taking time to leave a review about your stay in CRU Hotel! We are happy to here that staying in CRU Hotel completed your visit to Tallinn. We appreciate your words about our staff and indeed our small hotel is so romantic that it is perfect for celebrating anniversaries and special events. We all hope... More 

Riga, Latvia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was happy to stay in Hotel CRU for two night while visiting Tallinn. I was traveling solo, but I would definitely come back to Hotel CRU with my partner for a lovely romantic getaway. The location of Hotel CRU is just perfect, the main street of Old Town Tallinn, walking distance from all the attractions, restaurants, nightlife spots, yet... More 

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Anna, Thank you for your kind words and finding time to write a review about your stay in CRU Hotel! I am so pleased to read that your stay met your expectations. Thank you for highlighting CRU's strengths - location, attentive staff, romantic and authentic design and of course our breakfast which is always made from fresh local ingredients.... More 

Perth, Australia
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 25, 2015

Really good tiny hotel with excellent service, very attentive staff. A very old building nicely renovated. Boutique style central in the Old Town. Breakfast adequate - yummy homemade bread. Stairs to all rooms but staff will help with bags. Quite secure and safe

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Guest, Thank you for your lovely words about CRU! I am delighted to hear that you liked our small luxury boutique hotel. I have to agree, the homemade bread at the breakfast is a must! It is made according to the Chef de Cuisine's, Dmitri Haljukov, special recipe. With warm regards from Tallinn, Maria More 

Madrid, Spain
1 review
5 of 5 stars Reviewed June 18, 2015

I had stayed 2 nights in the Hotel Cru when visiting Tallin for a business trip. All what I can say is that really enjoy the atmosphere, decoration, kindness of the personnel and the services in the hotel. I definitively recommend this hotel and I will come back soon

Review collected in partnership with this hotel

Was this review helpful? Yes
Maria-Elisabeth H, Manager at Hotel CRU, responded to this review

Dear Carmen, Thank you for finding time to share your experience and for your lovely words about CRU! I am delighted to hear that your stay in CRU met your expectations and you would like to come back! I appreciate your positive words about our atmosphere, decorations, kindness of the personnel and the services in the hotel. It is just... More 

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