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Hotel class 3.0 of 5
Uus-Sadama 23, Tallinn 10120, Estonia
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Reviews you can trust

89% Recommend
4.0 of 5 stars 58 reviews
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All (58)
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4 of 5 stars
emcFIN   2 contributions
Finland
Dec 29, 2009
1
person found this review helpful

Good location, near the harbour and only a 10-15 minutes walk from the old town. The decor was fun and youthful. Breakfast was good and varied, I am sure most people will find something to their liking. Staff was helpful, room was clean and had all the basics you needed. Pillows could have been a bit better or at least there could have been extras in the room, we did not asked for extras, but... more

Management response from
TallinnHotels , Front Office

Hi! On behalf of the City Hotel Portus (TallinnHotels) staff we thank You for taking the time at this busy time of the year and sharing Your great experience in our hotel. It is extremely delightful to read our customers positive and satisfied feedback. Your comments about the breakfast were music to our ears, as in the last year we put a lot of effort to improve the quality and quantity of it. You also...

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3 of 5 stars
focuscarter   2 contributions
Mirfield, United Kingdom
Dec 26, 2009 | Trip type: Couples
1
person found this review helpful

The Hotel City Portus was a little far out of the action for my liking. when we got there I realised that for not much more money we could have been in a much better location, The Hotel its self tho was clean and welcoming, however, the breakfast was terrible. more

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3 of 5 stars
Xriiis   2 contributions
Prague
Dec 18, 2009 | Trip type: Couples
1
person found this review helpful

Excellent location if you wish to take the ferry to Helsinki, the terminal is opposite the hotel. U can reach the old town by walking around 10min. Breakfast is included in the price and is ok (missing sweet btw like marmelade), U can find omelette, bread, eggs, sausages, hams, fruits, juices, tea, coffee... The bedroom is cleaned everyday and towels are changed everyday. Soap and shampoo provided in the ensuite are not so great, but... more

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5 of 5 stars
0penny0   2 contributions
Surrey
Nov 24, 2009 | Trip type: Solo travel
2
people found this review helpful

I had the time of my life at City Hotel Portus! It was fairly quiet and business-like, which suited me well, even though I was there for leisure. The hotel is almost an equal distance from Kadriorg and Old Town, which made sightseeing very easy and enjoyable - I didn't use public transport at all while I was there, because everything is easy to get to (even in all the snow!). The hotel itself is... more

Management response from
TallinnHotels , Front Office

Hello Penny! Thank You so much for taking the time to write Your positive review. It was very delightful and pleasant to read Your kind words about our hotel and staff! We are extremely happy that we were able to assist of making Your holiday successful and unforgettable. Your comments give us a lot of positivity and strenght to be better and to improve ourselves. Should You visit Tallinn in the future, it would be...

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4 of 5 stars
taotao71   1 contribution
Kerava
Nov 7, 2009 | Trip type: Couples
1
person found this review helpful

The location was perfect.Very nice and friendly staff.Free internet and wlan was a nice extra. Breakfast was good.A safe carage for our car was perfect for our purposes. more

Management response from
TallinnHotels , Front Office

Hello "taotao71", On behalf of the hotel staff i would like to thank you for your adequate and nice feedback. We hope that on Your next visit to Tallinn we can accommodate you again ! All the best from Tallinn! Terje

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5 of 5 stars
tomobe   1 contribution
Südtirol- Pfalzen
Nov 5, 2009 | Trip type: Solo travel
1
person found this review helpful

it is the best hotel in Tallinn for this price. it is well located, close to the center and harbour. Clean and friendly staff is another plus. the only minus is the breakfast but you can't expect everything with that price. I can't complain at all. more

Management response from
TallinnHotels , Front Office

Hello "tomobe" Thank you for taking time and sending Your review to Tripadvisor. We are always pleased to hear kind words from our guests! Hoping to see You again in our hotel and wishing You a great autumn! Kind regards from a City Hotel Portus, Terje

Hey
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5 of 5 stars
matikati   1 contribution
sweden
Oct 15, 2009 | Trip type: Solo travel
1
person found this review helpful

service was friendly and helplful rooms were simple, but cosy hairdryer in the room would be nice and shower curtain or door more

Management response from
TallinnHotels , Sales and Marketing

Hi "matikati", Thank you for taking the time to give us good score. It was pleasure to read that You liked our staff and service here. City Hotel Portus is a good tourist class segment hotel, no hairdryers required in every room in this segment. But we have them at the reception, You can lend it from there, it is for free. We are very much looking forward to your next visit. Warm regards from...

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5 of 5 stars
svenpauka   1 contribution
amsterdam
Oct 11, 2009 | Trip type: Solo travel
1
person found this review helpful

great clear and spacious hotel at an excellent location, right next to the harbour and not too far from the center. more

Management response from
TallinnHotels , Front Office and Housekeeping Manager

Hello svenpauka, Thank you for your review about your stay with us. We are very pleased to hear positive comments, these give to us lot of energy to continue. Thank you for choosing our hotel and you are always welcome back. We would like to wish you a beatiful autumn. Regards to You from a City Hotel Portus staff, Maiken Popkov

OK
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3 of 5 stars
nzsuze   31 contributions
Auckland, New Zealand
Aug 11, 2009 | Trip type: Family
1
person found this review helpful

This place was OK - not enough staff on reception - huge wait to check in - and further from the Old Town than we expected - took 25-30 minutes to get to old town centre. Internet access was good - breakfast was good. more

Management response from
TallinnHotels , Front Office

Hello! We would like to thank You for Your feedback. Every opinion is important to us so that we could improve and get better through that. We are sorry to read that You had some problems during check in. This unfortunate matter happened due to the big group, who checked in. Ferry from Helsinki came to port and many clients wanted to have rooms at the same time with You. It is not that crowded...

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3 of 5 stars
tt293   1 contribution
Bavaria, Germany
Jul 15, 2009 | Trip type: Couples
1
person found this review helpful

We stayed at the Portus for 4 nights in July '09. The hotel is about a 20 minute walk to the Old Town, although we felt pretty safe even at night around the port. The rooms were basic (e.g. no hairdryer in the room), but quite spacious and clean - towels were changed on a daily basis. Noise from cars or ferries was not a problem. We were very diisappointed with the breakfast: A very... more

Management response from
TallinnHotels , Front Office

Hello "tt293" Thank You for sharing Your opinions and thoughts about our hotel, it is highly appreciated! It was nice to read that Your overall experience in our hotel was enjoyable! We were sorry to learn that You had an unpleasant breakfast experience. This unfortunate thing was due to the large number of groups that stayed in the hotel on that day and these groups all regrettably had breakfast at the same time. We have...

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City Hotel Portus Also Known As

  • City Hotel Tallinn
Address: Uus-Sadama 23, Tallinn 10120, Estonia
Tallinn Hotels City Hotel Portus
4.0/5.0
58